1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by The Orders of St John Care Trust

Care Homes Owned by The Orders of St John Care Trust

Jobs
9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (72)

Map View
Sort By
72 Care Homes owned by The Orders of St John Care Trust
Wellford Gardens

Park Hill, Wheatley, Oxford OX33 1ND 

9.9 23 reviews
"By August 2025 Mums condition was becoming too much, even with the help of a carer. It was taking its toll on all of us, and the decision…"   Read all 23 reviews
Location Type Care Home

Wellford Gardens is a purpose-built care home where residents are able to embrace a relaxed, all-inclusive lifestyle. There are 65 bedrooms, each featuring an ensuite wet room, and many boasting private patios overlooking beautifully landscaped gardens.… Read more about Wellford Gardens

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 65 Rooms
  • from £1,565 / week
Brookside

Ruskin Avenue, Melksham SN12 7NG 

9.9 69 reviews
"Mum loved being at Brookside, she called it home. The staff go above and beyond for their family (I would not call them Residents). You…"   Read all 69 reviews
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 residents, and has been awarded an overall 'Outstanding'… Read more about Brookside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,365 / week
Monkscroft Care Centre

Shelley Road, Cheltenham GL51 7DP 

9.9 173 reviews
"My late mother was cared for with compassion and everything done to meet her individual needs. The staff were partners with us in her care,…"   Read all 173 reviews
Location Type Care Home

Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the… Read more about Monkscroft Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,580 / week
Hartsholme House

Ashby Avenue, Lincoln LN6 0ED 

9.9 99 reviews
"A first class nursing home. Good staff, well-motivated by a caring team. I sense morale of staff and residents are both high. A welcoming,…"   Read all 99 reviews
Location Type Care Home

Hartsholme House is registered for forty-four residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Hartsholme House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 44 Rooms
  • from £1,035 / week
Lewin House

Belgrave Road, Aylesbury HP19 9HP 

9.8 66 reviews
"My mum is looked after with care and respect by all the staff, they genuinely seem to care about everyone in the home. Mum has all that she…"   Read all 66 reviews
Location Type Care Home

Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’. The enthusiastic and caring team pride themselves on getting to know each individual resident and… Read more about Lewin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • 70 Rooms
  • from £1,723 / week
Marston Court

Marston Road, Marston, Oxford OX3 0DJ 

9.8 100 reviews
"I would highly recommend this lovely care home. The staff from management, carers, activity staff, cooks, cleaners etc. are all so…"   Read all 100 reviews
Location Type Care Home

Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people. Care charity and provider The Orders of St John Care… Read more about Marston Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,405 / week
Skirbeck Court

55A Spilsby Road, Ashlawn Drive, Boston PE21 9NU 

9.8 96 reviews
"My mother was moved into Skirbeck Court in August 2025 straight from Pilgrim Hospital. She was badly let down by the hospital and then by…"   Read all 96 reviews
Location Type Care Home

Skirbeck Court is registered for thirty-nine residents and offers a team of skilled and friendly carers, able to provide long-term care for older people as well as respite and day care. Care homes from The Orders of St John Care Trust are well respected… Read more about Skirbeck Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 38 Rooms
  • from £990 / week
Beckside

Middle Street, North Hykeham, Lincoln LN6 9QX 

9.8 91 reviews
"Mum spent almost a year in the loving care of Beckside. The dignity and respect shown to her was beyond expectations, especially during her…"   Read all 91 reviews
Location Type Care Home

Overlooking the local village green, Beckside offers reliable, high-quality care for older people in a comfortable, homely setting. The experienced care team include registered nurses and provide round the clock professional support, tailored to… Read more about Beckside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 58 Rooms
  • from £1,050 / week
Windsor Street Care Centre

35-37 Windsor Street, Cheltenham GL52 2DG 

9.8 115 reviews
"We are very grateful for the care and compassion shown to my Mother throughout her stay at Windsor Street. The staff made her feel…"   Read all 115 reviews
Location Type Care Home

Opened in 2013, this welcoming home is located on Windsor Street, an attractive residential road in north Cheltenham. Windsor Street Care Centre offers residential, dementia, nursing and respite care for up to 81 residents in modern, friendly and comfortable… Read more about Windsor Street Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms
  • from £1,555 / week
Sir Aubrey Ward House

Prospect Road, Marlow SL7 2PJ 

9.8 115 reviews
"Mum came to stay in June this year. She has settled well and is wonderfully looked after. Thanks to all the staff for their care and…"   Read all 115 reviews
Location Type Care Home

Sir Aubrey Ward House is a warm and welcoming home situated within the town of Marlow, offering residential and dementia care within modern surroundings. The experienced and friendly care team work hard to develop relationships and to understand each… Read more about Sir Aubrey Ward House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,386 / week
Spencer Court

Union Street, Woodstock OX20 1JG 

9.8 101 reviews
"Mum has been at Spencer Court for a year now and the amount of time, effort and care the staff have put in to making sure she is settled…"   Read all 101 reviews
Location Type Care Home

Spencer Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care homes from The Orders of St John Care Trust are well respected… Read more about Spencer Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 46 Rooms
  • from £1,550 / week
Jubilee Lodge

Meadow Way, Bourton-on-the-Water, Cheltenham GL54 2GN 

9.8 81 reviews
"My family and I had not had any experience of Care Homes, until about 4 weeks ago when our mother became a resident at Jubilee Court.…"   Read all 81 reviews
Location Type Care Home

Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households. Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is… Read more about Jubilee Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 74 Rooms
  • from £1,495 / week
Whitefriars

St Georges Avenue, Stamford PE9 1UN 

9.7 82 reviews
"Management Team: The door to the manager's office is always open, inviting individuals in at most times of the day.The team are always…"   Read all 82 reviews
Location Type Care Home

A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it. Residents can relax and enjoy a cup of tea with friends… Read more about Whitefriars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 57 Rooms
  • from £1,075 / week
Goodson Lodge Care Centre

Hilperton Road, Trowbridge BA14 7JG 

9.7 94 reviews
"We knew immediately that this was the place for mum. Everyone was friendly from the very first visit, and this has continued. We…"   Read all 94 reviews
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents. Split… Read more about Goodson Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 64 Rooms
  • from £1,665 / week
Ridgeway House

The Lawns, Wootton Bassett, Swindon SN4 7AN 

9.7 68 reviews
"The over riding experience for my family with Ridgeway House was genuine care from the whole team for all of their residents and my mum.I…"   Read all 68 reviews
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while also being able to offer respite and day care. Care… Read more about Ridgeway House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms
  • from £1,270 / week
Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH 

9.7 149 reviews
"My mother was dying and I visited the home on each day till she passed away peacefully in my presence. The staff as always were very…"   Read all 149 reviews
Location Type Care Home

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care. Care homes from The Orders of St John Care Trust… Read more about Isis House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,470 / week
Edwardstow Court

Fosseway, Stow-on-the-Wold, Cheltenham GL54 1FG 

9.7 79 reviews
"We found the staff to be truly wonderful, very helpful and caring. Edwardstow is a very clean, nicely furnished care home. It has a calming…"   Read all 79 reviews
Location Type Care Home

Edwardstow Court is a premium, all-inclusive care home set in a stunning location within the heart of the picturesque Cotswolds countryside. Just a short five-minute walk from Stow-on-the-Wold, the home provides a serene and welcoming environment. It… Read more about Edwardstow Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,550 / week
Chestnut Court

St James, Quedgeley, Gloucester GL2 4WD 

9.7 97 reviews
"The care and support we received from Chestnut Court for both our parents and us as a family was absolutely incredible. They allowed us to…"   Read all 97 reviews
Location Type Care Home

Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley. This… Read more about Chestnut Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms
  • from £1,465 / week
Longlands

Balfour Road, Blackbird Leys, Oxford OX4 6AJ 

9.7 114 reviews
"My friends husband came into Longlands for respite care. We were all treated with respect and kindness. Her husband was cared for and…"   Read all 114 reviews
Location Type Care Home

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire,… Read more about Longlands

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,215 / week
Watersmead

White Horse Way, Westbury BA13 3AH 

9.7 109 reviews
"My mum has Alzheimer's and had lived at Watersmead for around 3 years now. The home is well run and each time I visit I see activities in…"   Read all 109 reviews
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play… Read more about Watersmead

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,210 / week
Bemerton Lodge

Christie Miller Road, Salisbury SP2 7EN 

9.7 84 reviews
"My mum has been here for a few years There is always something going on and the staff are lovely. I'd highly recommend. Staff take…"   Read all 84 reviews
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Bemerton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 56 Rooms
  • from £1,200 / week
Larkrise

Prescott Close, Banbury OX16 0RD 

9.7 96 reviews
"Many years ago we chose Larkrise to look after our mum, that was the best decision we've ever made! She's been so incredibly happy there.…"   Read all 96 reviews
Location Type Care Home

Located in a residential area of Banbury, Larkrise is a 60-bed capacity care home dedicated to person-centred methods. The home offers quality residential, nursing and respite care along with specialist care for older people diagnosed with dementia. Priding… Read more about Larkrise

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,385 / week
Westgate House

Millington Road, Wallingford OX10 8FE 

9.7 78 reviews
"Westgate House is welcoming and friendly, kind and attentive to residents. My friend is being well looked after and always happy when I…"   Read all 78 reviews
Location Type Care Home

Westgate House is a sixty-one capacity care home located in Wallingford, dedicated to person-centred methods, flexible nursing and dementia care. Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible… Read more about Westgate House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 61 Rooms
  • from £1,560 / week
Willowcroft

Odstock Road, Salisbury SP2 8BG 

9.7 85 reviews
"Mum has been in Willowcroft since being compelled to leave her home after a fall, being admitted to hospital first, then welcomed to…"   Read all 85 reviews
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and provider The Orders of St John Care Trust are respected… Read more about Willowcroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms
  • from £1,330 / week
Gregory House

Welby Gardens, Grantham NG31 8BN 

9.7 118 reviews
"My partner has settled in her new home. The staff have made her stay comfortable. They are caring, nothing is to much trouble. My partner…"   Read all 118 reviews
Location Type Care Home

Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs. Care homes from The Orders of St John Care Trust are well… Read more about Gregory House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 32 Rooms
  • from £1,000 / week
Langford View

Coach House Mews, Bicester OX26 6EW 

9.7 109 reviews
"Mum has been in Langford View for nearly a year. The staff have looked after her really well. Her communication is minimal, but the carers…"   Read all 109 reviews
Location Type Care Home

Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia and nursing care for older people. Care homes from… Read more about Langford View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,410 / week
Icknield Court

Berryfield Road, Princes Risborough HP27 0HE 

9.7 141 reviews
"Our grandmother has lived at Icknield Court for some time now, and we continue to be deeply impressed by the standard of care she receives.…"   Read all 141 reviews
Location Type Care Home

Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community. The kind and experienced care team… Read more about Icknield Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 90 Rooms
  • from £1,376 / week
The Lakes Care Centre

Spine Road East, South Cerney, Cirencester GL7 5TL 

9.7 70 reviews
"All management and carers are very friendly and helpful and treat the residents with dignity. I always feel welcome when I come to spend…"   Read all 70 reviews
Location Type Care Home

The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The… Read more about The Lakes Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,485 / week
Lent Rise House

Coulson Way, Burnham, Slough SL1 7NL 

9.6 65 reviews
"I attended a 100th birthday today as a friend of the family, and I wanted to share how impressed I was with the celebration. The effort the…"   Read all 65 reviews
Location Type Care Home

Lent Rise House care home provides a calm and relaxing environment for older people requiring nursing and dementia nursing care. The experienced and skilled care team are skilled in providing care and support that meets each individual’s unique needs.… Read more about Lent Rise House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • 60 Rooms
  • from £1,758 / week
Grace Care Centre

Whitebridge Gardens, Thornbury, Bristol BS35 2FR 

9.6 51 reviews
"hello. would just like to say what a wonderful facility with wonderful staff. everything ran smoothly & we would obviously use again.…"   Read all 51 reviews
Location Type Care Home

The new 51-bed dementia and residential care centre is split over two floors and incorporates a number of features to promote reminiscence as therapy. This modern home has been designed with comfort and well being in mind. To give the support when… Read more about Grace Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms
  • from £1,435 / week

The Orders of St John Care Trust Reviews (5920)

9.5

The Orders of St John Care Trust has a Group Review Score of 9.5 (9.508) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

Overall Experience
  • 4348
  • 1421
  • 109
  • 17
  • 25
Date Published
  • 5920
  • 245
  • 665
  • 1290
  • 4630
Reviewer Connection to The Orders of St John Care Trust
  • 2051
  • 969
  • 672
  • 357
  • 348
  • 204
  • 165
  • 156
  • 140
  • 125
  • 118
  • 88
  • 74
  • 62
  • 62
  • 59
  • 49
  • 39
  • 31
  • 23
  • 21
  • 20
  • 15
  • 8
  • 8
  • 7
  • 7
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Hayward Care Centre

from Philip M (Son of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was admitted to the care home in December 2023 after loosing my father. Her dementia made it impossible to live at her own home any longer. I knew the inevitable would happen one day but hoped she would at least find some respite which sadly has not been the case. The organisation offer dementia
care but have not followed good practice in the area at all. She passed away on December 9th 2025 being admitted to hospital with dehydration and a chest infection. Prior to this she had been pushed over and broken her hip with the hospitalisation required. And she had another fall in the interim time. Falls and chest infections are high risk in dementia patients and good practice is to avoid them happening. Any contact from the organisation was to blame her in all cases but in reality she was a nurse and in her mind she was still helping people around her. Instead of a peaceful end of life this care home has hastened and added to her and her families suffering.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you for taking the time to share your concerns about the care of your late mother. I would like to begin by offering our heartfelt condolences to you and your family on your loss. We recognise how deeply painful this period has been and appreciate how difficult it can be to revisit these experiences. Your mother came into our care in December 2023. We understand that this was a significant and emotional transition for her and for your family. Our team endeavoured to support her needs during what were challenging circumstances, and we are truly sorry that her experience did not meet your expectations. We acknowledge your concerns, people living with dementia are sadly at increased risk of falls and medical complications, even when preventative measures are in place. We are very sorry if any communication from our organisation felt insensitive or appeared to place responsibility on your mother. This was never our intention. We recognise and respect her background as a nurse and her natural wish to help others, which were clearly important aspects of who she was. Our staff strive to provide care that upholds dignity, compassion, and respect at all times. While we do not believe that our actions contributed to hastening your mother’s decline, we do take your feedback seriously. Your comments have been shared with the management team and will inform our ongoing review of practices to ensure we continue to deliver the highest possible standards of dementia care. We would welcome the opportunity to discuss this further, you may raise a formal complaint via our website, where our Feedback and Complaints Policy is also available. You can also contact our Feedback and Complaints Manager on 0330 460 1707 or via email at complaints@osjct.co.uk. Once again, please accept our sincere condolences, and thank you for bringing your concerns to our attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bemerton Lodge

from C O (Daughter of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my view, Bemerton Lodge is a very special place. My father is well cared for and has formed strong relationships with the carers at the home. He is encouraged to participate in varied activities and the home goes out of its way to ensure that his interests are catered for. The home is always well
staffed and clean when I visit and Dad seems happy.
Reply from Steve Gardner-Collins, On behalf of the team at Bemerton LodgeThank you so much for sharing your kind words about Bemerton Lodge. We're delighted to hear that your father is well cared for and has built such strong, positive relationships with our carers. It's especially lovely to know that his interests are being supported and that he enjoys taking part in the varied activities we offer. Your comments about our staffing, cleanliness, and most importantly your dad's happiness mean a great deal to us. Thank you for your trust and for taking the time to leave this thoughtful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bemerton Lodge

from Shaun G (Son of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for a few years
There is always something going on and the staff are lovely.
I'd highly recommend.
Staff take time to create a real bond with the residents.
The office always sort out any issues you might have.
Reply from Steve Gardner-Collins, On behalf of the team at Bemerton LodgeThank you so much for taking the time to leave such a kind review. We're delighted to hear that your mum has been happy with us over the years and that you've felt supported by both our care and office teams. Creating meaningful bonds with our residents and providing a lively, welcoming environment is incredibly important to us, so your feedback truly means a lot. Thank you for your recommendation and continued trust in Bemerton Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Cedars

from JUSTIN J (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff. Always kept informed about how Mum is doing. Proactive when she has needed to see a doctor. The staff have helped her recover from a very dark place, where we weren't sure she would return from.
Reply from Steve Gardner-Collins, On behalf of the team at The CedarsThank you so much for taking the time to share this kind feedback. We are truly grateful for your words and for the trust you placed in our team during what was clearly a very challenging time for your family. Our staff are deeply committed to providing compassionate, person-centred care, and it means a great deal to know that you felt informed, supported, and reassured throughout your mum's journey with us. We are especially pleased to hear about the progress she has made and that our team was able to support her recovery during such a difficult period. Your appreciation will be shared with the whole team, as comments like yours are incredibly meaningful to them. Thank you again for your recommendation and kind support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wellford Gardens

from Nicholas G (Son of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
By August 2025 Mums condition was becoming too much, even with the help of a carer. It was taking its toll on all of us, and the decision was made to research a care home. My brother and me visited several homes in the area, and all were very nice. Wellford Gardens felt right. A lady came out from Wellford
Gardens to assess Mum. She was charming and reassuring, and I knew better times were ahead. Four months on Wellford Gardens was the best choice we made. All our lives are better for it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Grace Care Centre

from Nicholas W (Nephew of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
hello. would just like to say what a wonderful facility with wonderful staff. everything ran smoothly & we would obviously use again.
faultless.
thank you one and all but especially the management. karla is a treasure
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lent Rise House

from Dawn Y (Friend of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a 100th birthday today as a friend of the family, and I wanted to share how impressed I was with the celebration. The effort the staff put into making the day special - not just for the resident but for all the residents - was truly wonderful. The entertainment was excellent. The singer was
very talented & I was especially impressed by the quality of his performance & the way he engaged with the residents. It created such a joyful atmosphere. Many Thanks.
Reply from Steph Palmer, On behalf of the team at Lent Rise HouseThank you so much for your 5 star review, D Y. We are so glad you enjoyed the event for their 100th birthday!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Icknield Court

from A S (Daughter of Resident) published on 26 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have gone above and beyond for my dad. Thank you.
Reply from Steph Palmer, On behalf of the team at Icknield CourtThank you for your review, A S. Such positive feedback for the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bemerton Lodge

from Philip M (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother always seems well looked after and the staff are very caring towards her. She is almost completely blind and deaf but everyone is so patient with her and I know she appreciates this.
Communication is always good and I am always kept up to date should my mother have any setbacks
Reply from Steve Gardner-Collins, On behalf of the team at Bemerton LodgeThank you so much for your kind words. We're really pleased to hear that your mother feels well looked after and that our team's patience and care make a positive difference for her. Supporting residents with sensory impairments is something we take very seriously, and it means a great deal to know that she feels appreciated and understood. We're also glad that you feel well informed and supported through clear communication. Thank you for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Meadows

from S H (Sister of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home staff work extremely hard to keep my sister happy. My impression is that the carers and nurses are often under a lot of pressure. Perhaps additional carers and nurses would relieve some of the pressure and allow more precious one to one time with residents. The receptionist goes above
and beyond and has helped many, many times. When she is on holiday we all notice the gap she leaves. Access via the front door is much harder at weekends and the evening because she is not there. The manager is always very helpful, polite and has high levels of empathy with the residents. He sets a good example and always does his best. The activities staff are very energised and work hard to keep residents entertained. It would be good if weekend activities could be increased. The deputy manager and registrar is very helpful and knowledgeable. She is a very good role model. Thank you for all that you do everyone.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you very much for taking the time to share your feedback. We are delighted to hear that you feel our team is providing such a positive experience for your sister. Your kind words about our carers, nurses, reception staff, management, and activities team are greatly appreciated, and we will be sure to pass them on.
We also value your suggestions regarding additional staff and weekend activities. Feedback like yours helps us to continually improve the care and support we provide to all our residents.
Thank you once again for your thoughtful comments and for recognising the hard work and dedication of our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Meadows

from Clarry D (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff is well trained and professional. Mum is happy and always well kept. They go beyond their duty to ensure mums is safe and when ever we visit which is very oftern, mum is happy well kept doing activities, cleaned and looking very well kept. The staff are extremely friendly and management is
superb. We cannot express how happy we are with the care home, simply professional, kind, and they go beyond to ensure mum is safe, we are kept updated of all that is happening. A big thank you to the staff and management for running the care home so professionally with compassion and skill.
Reply from Helen Dearing, On behalf of the team at The MeadowsWe are so grateful to receive such a fantastic 5-star review. It's an absolute pleasure caring for your mum - if we can be of any further assistance, please don't hesitate to reach out to us. From everyone here at The Meadows, we wish you a Merry Christmas and a Happy New Year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Meadows

from S C (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been there for a couple of years. The thing I like the most on Poppy house hold is the staff they are warm, friendly and approachable. This includes all supporting housekeeping staff.
Always greet my mum by her name when we go for a walk around.
Manager has an open door policy and you
can discuss anything with him. He involves himself in the activities.
They have just had a refurb and the places look lovely, However the bedrooms could do with the same TLC.
There are a good variety of activities in the heart of the home, pictures shared. But never see evidence of the activities being taken to those unable to leave their rooms.
They have an amazing size garden which has had work and time spent on it. Does lack a few visual and sensory areas,
Whether its a care home or any environment there is always room for improvement. The Meadows is striving for this with the support of management, staff and residents families and I feel are on the right path.
Very happy with the Meadows.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you so much for your lovely, detailed review - we are so grateful for the feedback. We note your point on the bedrooms and will ensure this is fed back to our Property team. We have some great things planned for 2026, hope you can join us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Patchett Lodge

from Ann G (Wife of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never fret or worry taking my husband into respite care always Patchett Lodge. The home manager and all staff are helpful, empathetic and polite. All staff are approachable. It's a nice, warm family feel. Please tell me? Why is a contract sent electronically? My computer is broken. Plus we do not
have access to a printer! Patchett admin had to resource this if you want payment?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ridgeway House

from Robert L (Son of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The over riding experience for my family with Ridgeway House was genuine care from the whole team for all of their residents and my mum.I had total confidence that my Mum was getting the best possible care, and our family received amazing support . The Ridgeway House team have created a home from home
providing top quality care.
Reply from Steve Gardner-Collins, On behalf of the team at Ridgeway HouseThank you so much for your kind words. We are delighted to hear that you and your family felt supported and confident in the care your mum received at Ridgeway House. Our team strives to create a true "home from home" for all our residents, and it's wonderful to know that our efforts have made a positive difference for your family. Your feedback is greatly appreciated and will be shared with the whole team, who will be thrilled to hear it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Lakes Care Centre

from Sally W (Sister of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All management and carers are very friendly and helpful and treat the residents with dignity. I always feel welcome when I come to spend time with my sister, and we enjoy a coffee and cake in the garden room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Henry Cornish Care Centre

from Julie F (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall best home ever.
Reply from Helen Dearing, On behalf of the team at Henry Cornish Care CentreThank you so much for your amazing 5-star review, it's greatly appreciated. We're biased but we think we're the best home ever -so glad to hear others think that too. If there's anything we can further do for your loved one please reach out, we'd be happy to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Meadows

from A B (Power of Attorney of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In November, I was notified by Meadows' staff that my aunt by marriage and for whom I have POA, was unwell. The staff sought medical assistance and out of hours support attended. Her situation was assessed, I was notified and also attended. Fortunately my aunt recovered. The staff at The Meadows were
wonderful and acted swiftly and appropriately, in line with my wishes.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for your feedback of our home, we really appreciate it. If we can be of further assistance to your aunt, please let us know as we would be happy to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Meadows

from Ann C (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were impressed from day one. The staff are really careing and friendly. My mother is really happy in the home and has no complaints what so ever. The food is excellent and plentiful. The home is really clean and taken care of. We have been made very welcome and are impressed at the entertainment
that is put on for the residents.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for leaving us a 5-star review, we are so grateful. Thank you for your kind words about our home, the care we provide, food and activities - our team here will be so thrilled to read this. It's a pleasure caring for your mother. If we can be of any further assistance, please dont hesitate to ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Spencer Court

from Judith V (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Spencer Court for a year now and the amount of time, effort and care the staff have put in to making sure she is settled and happy is amazing. I have never been met by anything other than a smile by all the staff. Mum is happy, very well cared for and enjoys the outings that are arranged.
Reply from Helen Dearing, On behalf of the team at Spencer CourtThank you so much for your lovely review of our home, it really is so appreciated. Our team will be so thrilled to read how highly you rate our care and it's always amazing to read that your mum is happy living with us. It really is an honour caring for your mum, she makes us all smile every day. If there is anything else we can do for her or your family, please let us know as we'd be happy to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hartsholme House

from John M (Relative of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first class nursing home. Good staff, well-motivated by a caring team. I sense morale of staff and residents are both high. A welcoming, warm home where you are treated with respect and kindness. Residents always come first. I have visited 4 times, and on each occasion it was a second to none experience.
Well done to all.
Reply from Anna Jennings, On Behalf of The Team at Hartsholme HouseThank you for taking the time to write your lovely review, the team really appreciate the kind feedback and are pleased you enjoyed your visits to Hartsholme House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (8)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about The Orders of St John Care Trust

Costs for care homes owned by The Orders of St John Care Trust

Average costs per week for care homes owned by The Orders of St John Care Trust by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Orders of St John Care Trust, based on 72 out of 72 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,327
Residential Dementia Care £1,437
Nursing Care £1,851
Nursing Dementia Care £1,903
All Care Types £1,352
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does The Orders of St John Care Trust own?

The Orders of St John Care Trust own 72 Care Homes.

Which The Orders of St John Care Trust Care Homes have the highest review score?

Wellford Gardens, Brookside & Monkscroft Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orders of St John Care Trust to verify any information. View our terms and conditions. The Orders of St John Care Trust has a Platinum Service – more info.