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Care Homes Owned by The Orders of St John Care Trust

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (62)

 

62 Care Homes owned by The Orders of St John Care Trust

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Wellford Gardens

Park Hill, Wheatley, Oxford OX33 1ND 

9.9 15 reviews
"My mother was one of the first residents at Welford Gardens. She was made to feel very much at home the moment she arrived by staff and…"   Read all 15 reviews
Location Type Care Home

Wellford Gardens is a purpose-built care home where residents are able to embrace a relaxed, all-inclusive lifestyle. There are 65 bedrooms, each featuring an ensuite wet room, and many boasting private patios overlooking beautifully landscaped gardens.… Read more about Wellford Gardens

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £1,565 / week
Monkscroft Care Centre

Shelley Road, Cheltenham GL51 7DP 

9.9 159 reviews
"I have recently had to put my dear wife into Monkscroft care centre because i could not cope with her dementia gettins worse, it was so…"   Read all 159 reviews
Location Type Care Home

Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the… Read more about Monkscroft Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,465 / week
Brookside

Ruskin Avenue, Melksham SN12 7NG 

9.9 63 reviews
"My dad has been in the home for 12 months now due to Alzheimer's. It was so scary at first, entrusting his care to others, but this…"   Read all 63 reviews
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 residents, and has been awarded an overall 'Outstanding'… Read more about Brookside

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £1,365 / week
Hartsholme House

Ashby Avenue, Lincoln LN6 0ED 

9.9 97 reviews
"My mother moved here from another care home. We were welcomed from day one. The staff did everything to make my mum feel at ease and…"   Read all 97 reviews
Location Type Care Home

Hartsholme House is registered for forty-four residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Hartsholme House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 44 Rooms from £1,035 / week
Gregory House

Welby Gardens, Grantham NG31 8BN 

9.9 114 reviews
"Gregory House is very friendly, clean and a lovely home. The staff are always very helpful and kind. There is a family atmosphere.…"   Read all 114 reviews
Location Type Care Home

Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs. Care homes from The Orders of St John Care Trust are well… Read more about Gregory House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 32 Rooms from £1,000 / week
Beckside

Middle Street, North Hykeham, Lincoln LN6 9QX 

9.9 83 reviews
"At home I use a wet room BUT compare to going to Beckside for a luxury bath; their is no comparison. It is joyous! the atmosphere is so…"   Read all 83 reviews
Location Type Care Home

Overlooking the local village green, Beckside offers reliable, high-quality care for older people in a comfortable, homely setting. The experienced care team include registered nurses and provide round the clock professional support, tailored to… Read more about Beckside

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms from £1,050 / week
Marston Court

Marston Road, Marston, Oxford OX3 0DJ 

9.9 95 reviews
"My husband was admitted for a weeks respite at short notice and from speaking to the first contact + their manager, I had a very good…"   Read all 95 reviews
Location Type Care Home

Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people. Care charity and provider The Orders of St John Care… Read more about Marston Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 39 Rooms from £1,405 / week
Windsor Street Care Centre

35-37 Windsor Street, Cheltenham GL52 2DG 

9.9 109 reviews
"Dad arrived from hospital following a nasty fall. His mobility and mental capacity had been badly affected. His admission was sympathetic…"   Read all 109 reviews
Location Type Care Home

Opened in 2013, this welcoming home is located on Windsor Street, an attractive residential road in north Cheltenham. Windsor Street Care Centre offers residential, dementia, nursing and respite care for up to 81 residents in modern, friendly and comfortable… Read more about Windsor Street Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 81 Rooms from £1,495 / week
Goodson Lodge Care Centre

Hilperton Road, Trowbridge BA14 7JG 

9.8 85 reviews
"My mum moved into Goodson Lodge in October 2024. All the staff are amazing and it's very reassuring that many of the staff are the same…"   Read all 85 reviews
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents. Split… Read more about Goodson Lodge Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms from £1,665 / week
The Lakes Care Centre

Spine Road East, South Cerney, Cirencester GL7 5TL 

9.8 64 reviews
"My sister is very happy living at The Lakes Care Centre. She gets all the care she needs, with empathy and allowing her to keep her…"   Read all 64 reviews
Location Type Care Home

The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The… Read more about The Lakes Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,485 / week
Westgate House

Millington Road, Wallingford OX10 8FE 

9.8 72 reviews
"My mother went to Westgate House in November 2023 and she died in July 2024. From her first day, she was treated with dignity and respect.…"   Read all 72 reviews
Location Type Care Home

Westgate House is a sixty-one capacity care home located in Wallingford, dedicated to person-centred methods, flexible nursing and dementia care. Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible… Read more about Westgate House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 61 Rooms from £1,560 / week
Jubilee Lodge

Meadow Way, Bourton-on-the-Water, Cheltenham GL54 2GN 

9.8 78 reviews
"Jubilee Lodge is a lovely home it has a warm friendly atmosphere and the staff are always welcoming. I am so pleased and grateful my mum…"   Read all 78 reviews
Location Type Care Home

Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households. Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is… Read more about Jubilee Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,425 / week
The Poplars

Chapman Street, Market Rasen LN8 3DS 

9.8 48 reviews
"My Dad uses the Poplars for restbite care. He is always well looked after by everyone. All the staff are lovely, they make him feel at home…"   Read all 48 reviews
Location Type Care Home

The Poplars offers compassionate, individualised residential and dementia care. Located close to the centre of the small, vibrant market town of Market Rasen in Lincolnshire, the home’s new, specialist dementia 11 bedroom household, with additional living,… Read more about The Poplars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 51 Rooms from £995 / week
Whitefriars

St Georges Avenue, Stamford PE9 1UN 

9.8 77 reviews
"The care given to my dad is fabulous, he's very happy and feels cared and listened to. He had an unpleasant experience in a previous care…"   Read all 77 reviews
Location Type Care Home

A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it. Residents can relax and enjoy a cup of tea with friends… Read more about Whitefriars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 57 Rooms from £1,075 / week
Chestnut Court

St James, Quedgeley, Gloucester GL2 4WD 

9.8 91 reviews
"I come and today my sister seems in a very good mood and happy. Nice place to come and visit. We are always asked if we would like a drink…"   Read all 91 reviews
Location Type Care Home

Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley. This… Read more about Chestnut Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms from £1,465 / week
Spencer Court

Union Street, Woodstock OX20 1JG 

9.8 93 reviews
"Dad had been made to feel really welcome as the carers are kind, friendly and efficient. He has been treated with dignity and patience. He…"   Read all 93 reviews
Location Type Care Home

Spencer Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care homes from The Orders of St John Care Trust are well respected… Read more about Spencer Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 46 Rooms from £1,550 / week
Larkrise

Prescott Close, Banbury OX16 0RD 

9.8 82 reviews
"Mum loves it and everyone at Larkrise, shes been there a long time now (but thinks its only about 3 weeks bless her!) but yes, everyone…"   Read all 82 reviews
Location Type Care Home

Located in a residential area of Banbury, Larkrise is a 60-bed capacity care home dedicated to person-centred methods. The home offers quality residential, nursing and respite care along with specialist care for older people diagnosed with dementia. Priding… Read more about Larkrise

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £1,385 / week
Skirbeck Court

55A Spilsby Road, Ashlawn Drive, Boston PE21 9NU 

9.8 94 reviews
"My father has been a resident for 13 months before he passed away peacefully. I cannot put into words the gratitude to all the staff for…"   Read all 94 reviews
Location Type Care Home

Skirbeck Court is registered for thirty-nine residents and offers a team of skilled and friendly carers, able to provide long-term care for older people as well as respite and day care. Care homes from The Orders of St John Care Trust are well respected… Read more about Skirbeck Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 39 Rooms from £990 / week
Stirlings

Garston Lane, Wantage OX12 7AX 

9.8 83 reviews
"It is a very happy and uplifting place to visit and if I had a relative that required full-time care, I would have no hesitation in having…"   Read all 83 reviews
Location Type Care Home

Stirlings offers compassionate, individualised residential, early-stage dementia and respite care for up to 40 residents. It has a strong connection with the local community, and has been serving the local and wider Oxfordshire residents for over 50… Read more about Stirlings

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 40 Rooms from £1,290 / week
Southfield House

Woolram Wygate, Spalding PE11 1PS 

9.8 44 reviews
"Always well looked after, my nan and grandad love being here. Such a big help having care for them both 24/7.…"   Read all 44 reviews
Location Type Care Home

Southfield House is a thirty-two capacity care home located in Spalding, dedicated to person-centred methods and offering quality care for older people and adults diagnosed with dementia. Care charity and provider The Orders of St John Care Trust… Read more about Southfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £950 / week
Willowcroft

Odstock Road, Salisbury SP2 8BG 

9.8 80 reviews
"My mother and father-in-law have resided at Willowcroft for several years. They are comfortable and happy here and are always well looked…"   Read all 80 reviews
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and provider The Orders of St John Care Trust are respected… Read more about Willowcroft

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 42 Rooms from £1,195 / week
The Cedars

High Street, Purton, Swindon SN5 4AF 

9.7 64 reviews
"My very frail 96-year-old mum became a resident of The Cedars on January 8th, 2025. Initially, she was a little worried about what to…"   Read all 64 reviews
Location Type Care Home

The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine residents. The home is set in its own attractive… Read more about The Cedars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 49 Rooms from £1,195 / week
Ridgeway House

The Lawns, Wootton Bassett, Swindon SN4 7AN 

9.7 65 reviews
"My Mum has been at the Ridgeway House now for a few months she is really settled now she is joining in with the activities which the team…"   Read all 65 reviews
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while also being able to offer respite and day care. Care… Read more about Ridgeway House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 43 Rooms from £1,220 / week
Ermine House

Laughton Way, Lincoln LN2 2EX 

9.7 59 reviews
"Mum had a lovely premium en suite and the staff were excellent and without exception, they were welcoming and attentive. Mum remained in…"   Read all 59 reviews
Location Type Care Home

Ermine House is a forty-five capacity care home located in Lincoln, dedicated to person-centred methods and offering quality care for a range of specialist needs. Care charity and provider The Orders of St John Care Trust are respected in the care… Read more about Ermine House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 45 Rooms from £985 / week
Boultham Park House

Rookery Lane, Lincoln LN6 7PH 

9.7 83 reviews
"I came into the care home for two weeks rest. It took me about three days to settle in as I have never been in a care home before.…"   Read all 83 reviews
Location Type Care Home

Boultham Park House is registered for thirty-five residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day and respite care. Care homes from The Orders… Read more about Boultham Park House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 35 Rooms from £1,010 / week
Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH 

9.7 140 reviews
"Each member of staff is kind, caring and joyful. They go out of their way to help with anything you or your relative would like. I have…"   Read all 140 reviews
Location Type Care Home

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care. Care homes from The Orders of St John Care Trust… Read more about Isis House Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,470 / week
Watersmead

White Horse Way, Westbury BA13 3AH 

9.7 104 reviews
"Mum has been living in Watermead for just over a year. She is very happy and settled. She enjoys the entertainment, quizzes, bingo, sing…"   Read all 104 reviews
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play… Read more about Watersmead

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £1,275 / week
Paternoster House

Watermoor Road, Cirencester GL7 1JR 

9.7 50 reviews
"Mum began living in the Paternoster Nursing Care Home in early January. She has dementia which has progressed rapidly and she has lost all…"   Read all 50 reviews
Location Type Care Home

Paternoster House offers up to 40 residents compassionate, individualised residential, nursing and respite care. The home is situated in a quiet area of Cirencester, a renowned Cotswold market town. The home has pretty, well-maintained gardens, is close… Read more about Paternoster House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,410 / week
Eresby Hall

Ancaster Avenue, Spilsby PE23 5HT 

9.7 53 reviews
"My friend has just recently moved into the home, the service has been excellent, all the staff are very kind and helpful, the care is very…"   Read all 53 reviews
Location Type Care Home

Eresby Hall is registered for forty-one residents and offers a team of skilled and friendly carers who are able to provide care for older people and those living with dementia, while also being able to offer respite and day care. A friendly, professionally… Read more about Eresby Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 42 Rooms from £935 / week
Marden Court

Quarr Barton, Calne SN11 0EE 

9.7 60 reviews
"Mum has only been here about six weeks in only that small amount of time, she has settled in. Thanks mainly to the fantastic staff. They…"   Read all 60 reviews
Location Type Care Home

Marden Court is registered for twenty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Marden Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 28 Rooms from £1,190 / week

The Orders of St John Care Trust Reviews (4803)

9.6
The Orders of St John Care Trust has a Group Review Score of 9.6 (9.641) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

St Wilfrid's Priory Care Home

from Tammy W (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and confused but they have made the transition very easy for Mum with their attention towards her.
All round very happy with St Wilfrids and special thanks to the volunteers
who are amazing.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. We're so pleased you're happy with the care the team is providing and that the support your Mum has received has helped make the transition easy. It's an honour to care for your Mum, and if there is anything else we can do for her or your family, please don't hesitate to ask.


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Review of

Grevill House and Ashley Intermediate Care Centre

from Cheryl P (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was moved to Ashley House on Christmas Eve 2024 from Gloucester Royal Hospital, from the moment I made contact with the staff at Ashley House, I knew that my Dad was in safe hands.
I was always kept up to date with his condition and the medication he was taking.
Hospital transport was organised
for his many visits to hospital, being treated with compassion and dignity.
As a family we were always made to feel very welcome.
I can't thank the staff of Ashley Intermediate Care Centre enough for the care they gave my Dad, from the managers, nurses, carers, housekeepers and tea makers!
Thank you so much for all your kindness and hard work.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely review of Ashley House, it's greatly appreciated. Our team will be so thrilled to read how highly you have rated the care and service we provide. It was a real pleasure caring for your dad.


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Review of

Marston Court

from S S (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful care and help in her last weeks. The team at tje home always made us feel welcome and made what was a very sad time easier than it might have been.
We are so grateful that my mother was treated with such dignity and respect in her final days.
We will never forget.

Reply from Helen Dearing, On behalf of the team at Marston Court

We are so sorry for your loss, it was a pleasure caring for your mother - she will be missed by us all. Thank you for your kind words about our home and the team here, we really appreciate it. Our condolences to you and your family from everyone here at Marston Court.


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Review of

Monkscroft Care Centre

from C H (Son of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dear mum was on an end of life pathway, and a nursing home was agreed, Monkscroft was the place I wanted mum to go, within days and with some help, mum was brought into the Monkscroft family. Mum passed away 4 days later, sooner than I had hoped but her final days were peaceful and comfortable,
she was a person and not a patient. The staff were amazing , caring and committed to the folks in their care. Monkscroft and its staff are truly amazing. Thank you.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Monkscroft Care Centre

Thank you for your kind words and for taking the time to write us a review - we really do appreciate it. It was a privilege to care for your mum and she will be missed by the team. If there's ever anything more we can do to support you or your family, please just ask.


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Review of

Apple Trees Care and Reablement Centre

from G B (Daughter of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Paramedics said Mum could not be left alone and needed 24/7 care. Later that day she was getting settled in her room at Apple Trees. The kindness and care she has received is excellent. At night she is checked on every 2hrs. She loves the food (always a choice). Apple Trees has a real community feel
rather than an institution. Everything looks and smells clean and fresh. There are lounge areas, garden, reading corner, table games, activities, tea & coffee making facilities in the kitchen area. A shetland pony visited one day - staff took photos and mum has hers next to her family photos. She took her recliner and other items so he room feels like home. I haven't seen Mum so relaxed for a long time. She feels safe and knows she just has to press her button and someone will come and check on her. As a family we have peace of mind knowing mum has the 24/7 care she needs. We couldn't ask for more!

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Review of

Digby Court

from Carol W (Nephew of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely home. Our uncle has stayed in several places before coming here. He has never been happier. The staff are lovely so is the food. The care he receives is excellent. The best home.. Thank You

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Review of

Digby Court

from A S (Son of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my mothers care at Digby Court.

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Review of

Meadowcroft

from J W (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found all the staff to be kind and caring and we are comforted to know that mum is in good hands and well cared for.

Reply from Helen Dearing, On behalf of the team at Meadowcroft

Thank you for your lovely review of our home and staff - we really appreciate it. Hearing that you feel comforted knowing that your mum is well cared for and in good hands makes our day. If there is anything further we can do for your mum or family, please let us know and we will be happy to help.


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Review of

Langford View

from Ian M (Grandson of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to take a moment to express my heartfelt gratitude for the exceptional care and warmth you have shown my nan since her arrival at Langford. Her new home, in every sense of the word from the very first moment we stepped through the door, the staff were incredibly welcoming to both my nan
and me. We were guided to her room, beautifully furnished and clean, then offered a cup of tea and biscuits, this truly meant a lot. Nan has said the meals are great. Nan has made friends already, she is so happy which is just what I needed and her.
Thank you from the bottom of my heart, your care and dedication make such a difference.

Reply from Helen Dearing, On behalf of the team at Langford View

Thank you so much for your lovely review, we are so grateful to receive such lovely, kind words about our home. It is an absolute pleasure caring for your nan, what a lovely lady and she has settled in so well! She makes us smile every day and it's great seeing her interact with the team and also making friends with the other residents. Please let us know if there is anything else we can do for your nan or for your family, we'd be happy to help. Our kettle is always on, so feel free to come and see us whenever you like.


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Review of

Marden Court

from H R (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of a resident in the home.
I've been attending the home for 2 years. Cannot say anymore than excellent in every way. All looked after cared for 110%. Would highly recommend.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Marden Court

It's always good to see you when you come to visit - you're always welcome. Thank you so much for taking the time to share your experiences of Marden Court, and for your lovely feedback.


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Review of

Ashwood Care Centre

from S S (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are extremely grateful for the care mum receives in a lovely environment delivered with compassion. Food is really nice too.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Ashwood Care Centre

Thank you for your kind words and for taking the time to write us a review. It's an honour to have your mum with us, and we're delighted that you and your sister are happy with the support she receives.


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Review of

Buckland Court

from Julie A (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as they can be. I have seen the care that they are all given. When my dad died one of the ladies came with mum to the funeral, another time another member of staff took
mum to hospital apt in her own time. Over the year I have got to know many of the staff very well and I can't thank them enough for looking after my mum so well, treating her with such dignity and respect.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Buckland Court

What kind words, thank you! We really appreciate your feedback and we're delighted to hear that you're so happy with the care your mum is receiving. It's a pleasure to care for her at Buckland Court. Do let us know if there is ever anything else we can do to support her or you.


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Review of

Goodson Lodge Care Centre

from Lorraine C (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents suffered from Alzheimer's and my mother was physically very frail. With a heavy heart and much guilt my siblings and I took the decision to move them into Goodson Lodge in 2023 when they were in their late 80's. It was the best thing we could have done. Having become very isolated in
their own home they had a better social life at Goodson than they'd had for years, both taking part in the musical activities, and enjoying chat and banter with the staff throughout the day. Previously it was a struggle to get a GP appointment but at Goodson the same GP visited weekly and got to know them both. They constantly praised the staff, the rooms, the furniture and the gardens. Having them so happy and well cared for was a massive weight off my and my siblings' shoulders, and we were able to enjoy our visits with them rather than fearing what would we would find when we walked in the door. We are so grateful for the care they received from the Goodson staff in their final year.

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Review of

Wellford Gardens

from R B (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been lucky to find Wellford Gardens. It has proven to be perfect for our mother. She is enjoying her calm and beautiful surroundings and regular meals and conversations with the staff - joining in with activities through the experience and knowledge of a well managed, very caring team that knows
how to work with people living with dementia. Everyone's warmth, kindness and friendliness is second to none; each ensuring our mother can enjoy as much as possible within boundaries that she is comfortable with. For high days and holidays the proverbial 'boat is really pushed out' - high quality dining in a sumptuous dining room when the service and delivery is outstanding. Thanks to everyone at Wellford Gardens who make all this happen.

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Review of

Ermine House

from Y E (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went in with trepidation but was quickly put at ease with the friendly staff. The food was very good with plenty of choice. The kitchen staff were extremely accommodating. I am sure I put weight on. The care was excellent; nothing seemed to be too much trouble. The room was spacious, light and clean.

Reply from Tracey Parkes, Admin Assistant at Ermine House

Thank you for your lovely review. We appreciate all feedback, and I will share your review with our teams. Many Thanks.


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Review of

Southfield House

from J L (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident at Southfield House since Oct 2023. On the whole, I feel she has received satisfactory care and support during her time there. Most of the staff show compassion, sincere care and concern, patience and understanding. I have observed this during my visits.
Occasionally I
feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.

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Review of

Isis House Care Centre

from K D (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family would like to say we are so grateful for the love and care shown to our mum and nan. Such lovely and caring staff who interact with the residents. All are so friendly and kind. Thank you for everything you do. You are living angels.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.


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Review of

Langford View

from K R (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my fathers time in Langford View he received fantastic care and respect from all the care team. During his final weeks the staff went above and beyond to make sure he was comfortable at all times, I cannot praise the care team more highly. They are all a credit to Langford View.

Reply from Helen Dearing, On behalf of the team at Langford View

From all at Langford View, we are very sorry for your loss. We really enjoyed caring for your father - he was a lovely man and he will be missed. I will share your feedback with the team, they will be very grateful to read how highly you rate our care.


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Review of

Chilterns Court Care Centre

from Carole R (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Dad in CC for week's respite. He cannot walk and mobilises by wheelchair. Had 2 unwitnessed falls during his stay, despite us bringing in motion alarms for bed/chair. Day 4 became confused, started talking gobbledegook which we recognised as start of UTI. Spoke to Head Nurse who promised it would be
checked and if UTI, GP would be called for antibiotics. Next day we asked if Dad had UTI and told it hadn't been dealt with and Dad picked up tummy bug as another resident had one. Clothes went missing, were found in another resident's room as "his daughter had been into the laundry room and helped herself ". Most of the clothes were returned but not all. Spoke to Manager who apologised for the way Dad's week had gone. When Dad came home, complained of a sore bottom and the carers discovered open bed sores. We were very disappointed and upset at Dad's overall care and would not feel comfortable sending him to CC again unless we had reassurance the care would be of a much higher standard.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

We appreciate you taking the time to share your experience, and we are sincerely sorry to hear of your concerns regarding your father's care at Chilterns Court. This is not typical and we will investigate. In line with our Feedback and Complaints Procedure, should you wish to raise this matter as a formal complaint, you can do so by contacting the Trust's Feedback and Complaints Officer on 03304601707 or via email: complaints@osjct.co.uk.For more information about our Feedback and Complaints Procedure, please visit our website: https://www.osjct.co.uk/feedbackandcomplaintsIf there is anything else we can do to assist, please do not hesitate to contact us.


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Review of

Meadowcroft

from T W (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Meadowcroft since just before xmas 2024.
All the staff at Meadowcroft from cleaners, to management have been so friendly and caring. Nothing is too much trouble to make my dads stay more comfortable.

Reply from Helen Dearing, On behalf of the team at Meadowcroft

Thank you for leaving us a lovely 5-star review, it's made our day! Please let us know if there is anything further we can do for your dad.


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Awards / Recognitions (8)

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Frequently Asked Questions about The Orders of St John Care Trust

How many Care Homes does The Orders of St John Care Trust own?

The Orders of St John Care Trust own 62 Care Homes.

Which The Orders of St John Care Trust Care Homes have the highest review score?

Wellford Gardens, Monkscroft Care Centre & Brookside have the highest review score.
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