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Care Homes Owned by The Orders of St John Care Trust

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (72)

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72 Care Homes owned by The Orders of St John Care Trust
St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ 

10 51 reviews
"Absolutely lovely home .manager and staff do a great job nothing is ever to much bother I visit my friend regularly and everybody is…"   Read all 51 reviews
Location Type Care Home

St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with… Read more about St Wilfrid's Priory Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 24 Rooms
Brookside

Ruskin Avenue, Melksham SN12 7NG 

9.9 68 reviews
"The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a…"   Read all 68 reviews
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 residents, and has been awarded an overall 'Outstanding'… Read more about Brookside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms from £1,365 / week
Wellford Gardens

Park Hill, Wheatley, Oxford OX33 1ND 

9.9 18 reviews
"My mum has been living at Wellford Gardens for 15 months now, and I can't rate it highly enough. It really feels as if she is part of a big…"   Read all 18 reviews
Location Type Care Home

Wellford Gardens is a purpose-built care home where residents are able to embrace a relaxed, all-inclusive lifestyle. There are 65 bedrooms, each featuring an ensuite wet room, and many boasting private patios overlooking beautifully landscaped gardens.… Read more about Wellford Gardens

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 65 Rooms from £1,565 / week
Monkscroft Care Centre

Shelley Road, Cheltenham GL51 7DP 

9.9 170 reviews
"I have over 10 years experience with St John's Trust Monkscroft Care Home, and I can say that the staff from managers, carers, right down…"   Read all 170 reviews
Location Type Care Home

Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the… Read more about Monkscroft Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms from £1,580 / week
Hartsholme House

Ashby Avenue, Lincoln LN6 0ED 

9.9 97 reviews
"My mother moved here from another care home. We were welcomed from day one. The staff did everything to make my mum feel at ease and…"   Read all 97 reviews
Location Type Care Home

Hartsholme House is registered for forty-four residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Hartsholme House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 44 Rooms from £1,035 / week
Lewin House

Belgrave Road, Aylesbury HP19 9HP 

9.9 64 reviews
"I visited my nanny this afternoon and when we walked in everyone was very friendly and said hello. A member of staff looks after my nanny…"   Read all 64 reviews
Location Type Care Home

Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’. The enthusiastic and caring team pride themselves on getting to know each individual resident and… Read more about Lewin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • 70 Rooms from £1,723 / week
Marston Court

Marston Road, Marston, Oxford OX3 0DJ 

9.8 96 reviews
"From the first time my mum and i walked in Marston court, we was welcomed with smiles and very friendly staff and residents. The care home…"   Read all 96 reviews
Location Type Care Home

Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people. Care charity and provider The Orders of St John Care… Read more about Marston Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 39 Rooms from £1,405 / week
Goodson Lodge Care Centre

Hilperton Road, Trowbridge BA14 7JG 

9.8 90 reviews
"My mother has been a resident of this lovely care home for 16 months. The carers are wonderful & I'm delighted with the level of care she…"   Read all 90 reviews
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents. Split… Read more about Goodson Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 64 Rooms from £1,665 / week
Westgate House

Millington Road, Wallingford OX10 8FE 

9.8 78 reviews
"Westgate House is welcoming and friendly, kind and attentive to residents. My friend is being well looked after and always happy when I…"   Read all 78 reviews
Location Type Care Home

Westgate House is a sixty-one capacity care home located in Wallingford, dedicated to person-centred methods, flexible nursing and dementia care. Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible… Read more about Westgate House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 61 Rooms from £1,560 / week
Windsor Street Care Centre

35-37 Windsor Street, Cheltenham GL52 2DG 

9.8 112 reviews
"My father was admitted to Windsor Street Care home into an assessment bed. I have been more than impressed with the standard of care,…"   Read all 112 reviews
Location Type Care Home

Opened in 2013, this welcoming home is located on Windsor Street, an attractive residential road in north Cheltenham. Windsor Street Care Centre offers residential, dementia, nursing and respite care for up to 81 residents in modern, friendly and comfortable… Read more about Windsor Street Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms from £1,555 / week
Skirbeck Court

55A Spilsby Road, Ashlawn Drive, Boston PE21 9NU 

9.8 95 reviews
"My mother was moved into Skirbeck Court in August 2025 straight from Pilgrim Hospital. She was badly let down by the hospital and then by…"   Read all 95 reviews
Location Type Care Home

Skirbeck Court is registered for thirty-nine residents and offers a team of skilled and friendly carers, able to provide long-term care for older people as well as respite and day care. Care homes from The Orders of St John Care Trust are well respected… Read more about Skirbeck Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 39 Rooms from £990 / week
The Poplars

Chapman Street, Market Rasen LN8 3DS 

9.8 48 reviews
"My Dad uses the Poplars for restbite care. He is always well looked after by everyone. All the staff are lovely, they make him feel at home…"   Read all 48 reviews
Location Type Care Home

The Poplars offers compassionate, individualised residential and dementia care. Located close to the centre of the small, vibrant market town of Market Rasen in Lincolnshire, the home’s new, specialist dementia 11 bedroom household, with additional living,… Read more about The Poplars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 51 Rooms from £995 / week
Beckside

Middle Street, North Hykeham, Lincoln LN6 9QX 

9.8 90 reviews
"My dear friend was only at Beckside for 10 days having being transferred from hospital with stage 4 cancer. We felt that all of his needs…"   Read all 90 reviews
Location Type Care Home

Overlooking the local village green, Beckside offers reliable, high-quality care for older people in a comfortable, homely setting. The experienced care team include registered nurses and provide round the clock professional support, tailored to… Read more about Beckside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 58 Rooms from £1,050 / week
Jubilee Lodge

Meadow Way, Bourton-on-the-Water, Cheltenham GL54 2GN 

9.8 79 reviews
"The standard of care Mum receives is outstanding. She's settled into daily life really well and that's due to the staff treating her with…"   Read all 79 reviews
Location Type Care Home

Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households. Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is… Read more about Jubilee Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,495 / week
Gregory House

Welby Gardens, Grantham NG31 8BN 

9.8 117 reviews
"Gregory House is very friendly, clean and a lovely home. The staff are always very helpful and kind. There is a family atmosphere.…"   Read all 117 reviews
Location Type Care Home

Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs. Care homes from The Orders of St John Care Trust are well… Read more about Gregory House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 32 Rooms from £1,000 / week
The Lakes Care Centre

Spine Road East, South Cerney, Cirencester GL7 5TL 

9.8 67 reviews
"The care that has been extended to my father and all of his family during difficult times has been exceptional.…"   Read all 67 reviews
Location Type Care Home

The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The… Read more about The Lakes Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms from £1,485 / week
Whitefriars

St Georges Avenue, Stamford PE9 1UN 

9.8 80 reviews
"The staff are kind, professional & caring. The care they provide considers my Dad's wellbeing & address his complex needs whilst including…"   Read all 80 reviews
Location Type Care Home

A warm and friendly atmosphere welcomes you to Whitefriars, where professionally trained staff are on hand 24 hours a day, seven days a week to offer you the support you need, when you need it. Residents can relax and enjoy a cup of tea with friends… Read more about Whitefriars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 57 Rooms from £1,075 / week
Chestnut Court

St James, Quedgeley, Gloucester GL2 4WD 

9.8 97 reviews
"The care and support we received from Chestnut Court for both our parents and us as a family was absolutely incredible. They allowed us to…"   Read all 97 reviews
Location Type Care Home

Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley. This… Read more about Chestnut Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms from £1,465 / week
Southfield House

Woolram Wygate, Spalding PE11 1PS 

9.8 45 reviews
"My family have been to the garden fate at Southfields today and had a very enjoyable day, we like how everyone was enjoying the singing…"   Read all 45 reviews
Location Type Care Home

Southfield House is a thirty-two capacity care home located in Spalding, dedicated to person-centred methods and offering quality care for older people and adults diagnosed with dementia. Care charity and provider The Orders of St John Care Trust… Read more about Southfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 32 Rooms from £950 / week
Sir Aubrey Ward House

Prospect Road, Marlow SL7 2PJ 

9.8 113 reviews
"Just want to say what a lovely home for residents this is. The garden is beautiful and very therapeutic. The residents are lovely and most…"   Read all 113 reviews
Location Type Care Home

Sir Aubrey Ward House is a warm and welcoming home situated within the town of Marlow, offering residential and dementia care within modern surroundings. The experienced and friendly care team work hard to develop relationships and to understand each… Read more about Sir Aubrey Ward House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms from £1,386 / week
Lent Rise House

Coulson Way, Burnham, Slough SL1 7NL 

9.7 62 reviews
"My husband has been in Lent Rise for about 7 weeks now and I must say that I'm very impressed with the level of care that is provided. All…"   Read all 62 reviews
Location Type Care Home

Lent Rise House care home provides a calm and relaxing environment for older people requiring nursing and dementia nursing care. The experienced and skilled care team are skilled in providing care and support that meets each individual’s unique needs.… Read more about Lent Rise House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • 60 Rooms from £1,758 / week
Grace Care Centre

Whitebridge Gardens, Thornbury, Bristol BS35 2FR 

9.7 49 reviews
"A reunion of 7 friends after 48 years was held at the Home comprising an afternoon tea. One of the seven is a resident at the Home. We were…"   Read all 49 reviews
Location Type Care Home

The new 51-bed dementia and residential care centre is split over two floors and incorporates a number of features to promote reminiscence as therapy. This modern home has been designed with comfort and well being in mind. To give the support when… Read more about Grace Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms from £1,435 / week
Stirlings

Garston Lane, Wantage OX12 7AX 

9.7 86 reviews
"My mother has been at Stirlings for nearly a year now. She is 86 this month and is partially sighted and semi-mobile. She was reluctant to…"   Read all 86 reviews
Location Type Care Home

Stirlings offers compassionate, individualised residential, early-stage dementia and respite care for up to 40 residents. It has a strong connection with the local community, and has been serving the local and wider Oxfordshire residents for over 50… Read more about Stirlings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 40 Rooms from £1,290 / week
Boultham Park House

Rookery Lane, Lincoln LN6 7PH 

9.7 86 reviews
"As a partial wheelchair user myself and after losing my dad 3 months ago, I looked at many care homes and Boultham Park stood out head &…"   Read all 86 reviews
Location Type Care Home

Boultham Park House is registered for thirty-five residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day and respite care. Care homes from The Orders… Read more about Boultham Park House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 35 Rooms from £1,010 / week
Spencer Court

Union Street, Woodstock OX20 1JG 

9.7 95 reviews
"My mum came into care in August 2023. She was always treated with respect and kindness. She had falls and water infections we were always…"   Read all 95 reviews
Location Type Care Home

Spencer Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care homes from The Orders of St John Care Trust are well respected… Read more about Spencer Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 46 Rooms from £1,550 / week
Ridgeway House

The Lawns, Wootton Bassett, Swindon SN4 7AN 

9.7 67 reviews
"My mum has been in Ridgeway House just over a year now. She has settled in really well; all the staff are so lovely, kind and caring to her…"   Read all 67 reviews
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while also being able to offer respite and day care. Care… Read more about Ridgeway House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms
Watersmead

White Horse Way, Westbury BA13 3AH 

9.7 109 reviews
"My mum has Alzheimer's and had lived at Watersmead for around 3 years now. The home is well run and each time I visit I see activities in…"   Read all 109 reviews
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play… Read more about Watersmead

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
Longlands

Balfour Road, Blackbird Leys, Oxford OX4 6AJ 

9.7 111 reviews
"It has been a great day thanks to your work to make my "new" marriage so beautiful. A wonderful organisation of everything; the ceremony,…"   Read all 111 reviews
Location Type Care Home

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire,… Read more about Longlands

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 48 Rooms from £1,215 / week
Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH 

9.7 144 reviews
"Thank you for your excellent care of my grandfather, who sadly passed away this week. You all worked tirelessly to make sure he was as…"   Read all 144 reviews
Location Type Care Home

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care. Care homes from The Orders of St John Care Trust… Read more about Isis House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms from £1,470 / week
Willowcroft

Odstock Road, Salisbury SP2 8BG 

9.7 84 reviews
"As a family we wanted to let you know what an excellent experience our mum and we had during the two and half years she was resident in…"   Read all 84 reviews
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and provider The Orders of St John Care Trust are respected… Read more about Willowcroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms

The Orders of St John Care Trust Reviews (5812)

9.6

The Orders of St John Care Trust has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to The Orders of St John Care Trust
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Review of

Stirlings

from K H (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very happy with the care provided over the last 15 months. My relative has settled extremely well, and my issues addressed promptly. Staff are exceptionally welcoming and friendly, there's always lots going on and it feels like a real home from home.
Reply from Helen Dearing, On behalf of the team at Stirlings

Thank you so much for your kind words - we are very grateful. At Stirlings we strive for a home from home ambience and we're so pleased you mentioned this. If we can be of further assistance, please let us know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Spencer Court

from J D (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into care in August 2023. She was always treated with respect and kindness. She had falls and water infections we were always informed swiftly. In the past few weeks mum was very frail but always treated kindly and with respect. Her room was always clean and in the last weeks of her life
staff fed her and dealt with all personal care. They gave us a room for us to use so mum was never on her own as her life slipped away.
Reply from Helen Dearing, On behalf of the team at Spencer Court

Thank you for taking the time to write us such a lovely review, we really appreciate it. We really loved caring for your mum, she made us smile every day. She will be missed; please accept our condolences from everyone here at Spencer Court. If you're ever passing us, please do come and say hello and join us for a tea or coffee and cake. Our door is always open.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Buckland Court

from D B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our dad was a resident here for about 8 months until his condition deteriorated and was admitted to hospital and then on to a nursing home. During his time here he received very poor personal care and little to no social stimulation. Lack of communication between staff and poor management led to many
distressing issues for our dad that could have been resolved if the family had been informed but this rarely happened. Dads clothes and personal items often went missing and not much effort was put into finding them despite being labeled, no explanation was ever given as to why this happened and it cost my dear mum a lot of money to keep replacing them.
Could never find staff, especially at weekends and they were never witnessed sitting with the residents for social interaction.
I would not recommend this place for your loved one unless some serious changes are made to management and a vast improvement on care.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Buckland Court

Thank you for your feedback. It is disappointing to hear that your father's experiences fell short of the high standards we set ourselves. Please be assured your concerns have been thoroughly investigated, addressed and any learnings shared with the team .Since your father was at Buckland Court there have been changes to the management team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Townsend House

from John S (Son of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my mother became a resident the care and dignity with which she was treated has been exceptional. All the staff - carers, nurses, clinical and management have been so kind and truely working for my mother's best interest. This despite her being highly confused, having been admitted on an
emergency basis following an infection. We would recommend Townsend House and its staff.
Reply from Helen Dearing, On behalf of the team at Townsend House

Thank you for leaving us such a lovely review and recommendation, it's greatly appreciated. It's a real pleasure caring for your mother. Please do reach out if we can be of any further assistance.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Grevill House and Ashley Intermediate Care Centre

from Elaine B (Respite Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only praise the staff they were very attentive, anything I asked for they were there for me nothign seem to be to much to ask. Day and night staff were excellent for my needs. Cleanliness of room was also excellent, food was very good. Only thing wrong was physio they seemed to want me out as
soon as I got there, helped for two weeks then nothing else for the last two weeks.
Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely words about our home, this has made our day. It was a pleasure caring for you - please do come and see us anytime, you're always welcome here. We will put the kettle on.

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Review of

Monkscroft Care Centre

from Gillian E (Aunt of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have over 10 years experience with St John's Trust Monkscroft Care Home, and I can say that the staff from managers, carers, right down to cleaning staff gave their all. They have treated me with such kindness and compassion over the years and I can say that goes for my relatives as well. The care
my loved ones have received no one could ask for better. All I can say is a big thank you for over the years making it easier for me at very difficult times in my life and doing it with respect and dignity.
Reply from Helen Dearing, On behalf of the team at Monkscroft Care Centre

Thank you so much for your lovely review, it means the world to us. It's been great knowing you and your family over the last ten years, please let us know if we can do anything further for your family. We'd be happy to help.

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Review of

Fremantle Court

from Jo P (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased to say that my parents received exemplary care during their time at Fremantle Court. Mum was carefully looked after throughout her stay and staff were always patient and kind. She gradually lost all appetite as part of her Alzheimer's but the carers were endlessly inventive, working out
what she liked and helping her eat and enjoy food for as long as possible. By the end of her life, she was not at all interested in food and staff respected her wishes whilst making sure she stayed hydrated and ate if and when she wanted to. I was always kept informed about her health and what was happening, I don't think I could have chosen a better place.
My Dad went in at the same time as Mum because of his dementia. He too received care of the highest standard. He joined in many of the activities, especially anything sporty. As his dementia progressed, he had to move to a different wing and this was handled with care.
I recommend Fremantle Court wholeheartedly.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you so much for your 5 star review. We are so glad how strongly you would recommend Fremantle Court.

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Review of

Fremantle Court

from Catherine P (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been at Fremantle Court for over a month. I have been blown away by the standard of care that he has received. The support the staff give him is wonderful, they are keen to make him as comfortable as possible and to support him in maintaining the little independence he now has left.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you so much for your 5 star review. We are so glad how pleased you are with your dads care at Fremantle Court.

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Review of

Townsend House

from David S (Son of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly dedicated staff working in a very challenging environment. They do a great job.
The staff were always very welcoming and knowledgeable regarding the well being of my mother.
Thank you to everyone there.
Reply from Helen Dearing, On behalf of the team at Townsend House

Thank you for your review of our home, it's so appreciated. Our staff will be so thrilled to read how highly you think of them; as you say it can be a challenging environment. We always strive to go above and beyond. Please reach out if we can assist your family further.

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Review of

Lewin House

from Paige D (Granddaughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my nanny this afternoon and when we walked in everyone was very friendly and said hello. A member of staff looks after my nanny and is always very friendly and helpful. The home is very clean and tidy and everyone made an effort to say hello to my little boy who loved saying hello to all the
staff and residents. I met another member of staff who was sorting my nanny's laundry and he stoped and spoke to my nanny which was very sweet of him. The staff are very caring and I couldn't ask for better people to be looking after my Nan. Lewis House is a lovely place and I am very grateful for everything the staff do. A big thank you to you all!
Reply from Steph Palmer, Sales Manager at Lewin House

Thank you so much for your 5 star review. We are so glad you find Lewin House such a lovely place for your nanny.

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Review of

Ridgeway House

from Helen H (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ridgeway House just over a year now. She has settled in really well; all the staff are so lovely, kind and caring to her and to me at this difficult time.
Thank you so much to you all. xx
Reply from Rhiannon Freeman-Gray, on behalf of the team at Ridgeway House

Thanks so much for taking the time to share this lovely review - we all really appreciate it! It's a privilege to care for your mum and we're so pleased to hear you feel she has settled in well. If there's ever anything more we can do for you or for her, please just ask.

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Review of

Skirbeck Court

from Simon C (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was moved into Skirbeck Court in August 2025 straight from Pilgrim Hospital. She was badly let down by the hospital and then by the community nurses and GP, but the staff at the Care Home were brilliant and really caring. I cannot praise them high enough. They tried so hard to make up for
the NHS short comings. Sadly she lost her last battle on the 14th August, but once again the staff were so compassionate and sensitive.
Thank you for all your care and support.
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Review of

Brookside

from Amie P (Friend of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Amazing friendly staff, always willing to go above and beyond. Home manager always very helpful.
Activities are very good, and home always appears very clean and smell nice when going in.. love all the different area they have for the residents and how your always made to feel welcome when greeted
by staff.
Reply from Helen Dearing, On behalf of the team at Brookside

Thank you so much for your lovely review, we are so grateful. If there is anything else we can do for your friend, please let us know. Do say hello next time you visit.

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Review of

Townsend House

from C N (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Townsend House from October 2022. She was always well looked after, and when he mobility declined, she was assigned additional care as required. Mum was treated with respect and dignity, and if she preferred to stay in her room, this was accepted as her wish. There were activities
organised regularly and mum was helped as her hearing made it difficult at times. Staff were always friendly and considerate and provided a 'second family' atmosphere for mum. Thank you.
Reply from Helen Dearing, On behalf of the team at Townsend House

Thank you so much for your lovely 5-star review, this has made our day. We are sorry for your loss, your mother was an absolute joy to care for and she will be so missed, she was a massive part of our Townsend family. If you're ever in the area, please come and join us for a cuppa, our kettle is always on.

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Review of

Brookside

from Helen H (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a huge amount of patience. They all treat my mother such dignity and are on hand to deal with any queries I might have. The manager & staff take the time to ask me how
I am doing which is very thoughtful as sometimes I feel low and emotional. The food here always looks so good. Everyone here is very aware of keeping my mum's affairs private.
Excellent all round! I feel my mum is very safe at Brookside.
Reply from Helen Dearing, On behalf of the team at Brookside

Thank you for your lovely review of our home, it's greatly appreciated. It is an absolute pleasure caring for your mother, we've loved getting to know her over the last two years, she makes us smile every day. Please let us know if there is anything more we can do for her or you. You are always welcome; please do come and join us for tea and cake - our kettle is always on.

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Review of

Goodson Lodge Care Centre

from J P (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this lovely care home for 16 months. The carers are wonderful & I'm delighted with the level of care she receives. She enjoys many of the activities laid on, especially animal visits & anything musical. The menus are varied and tasty. Everything is kept clean. The decor
throughout the building is very pleasing & the garden pretty & well-kept. Her 91st birthday was celebrated with a cake & gifts. Knowing she is safe & so well-cared for gives me peace of mind every day.
Reply from Anna Jennings, On Behalf of The Team at Goodson Lodge Care Centre

Thank you for taking the time to write your lovely review. We are so pleased to hear we are able to offer you peace of mind knowing your mother is being well cared for.

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Review of

Lent Rise House

from Fiona L (Wife of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Lent Rise for about 7 weeks now and I must say that I'm very impressed with the level of care that is provided. All staff are so helpful and caring and my husband, all thought at the stage of 'end of life care' is far more settled than when in hospital. My husband's dignity has
always been very important to the staff. The nursing staff are wonderful as are the carers, management, right through to cleaning staff, they always have a cheerful disposition and are always ready to help.
It is great that they allow animals to visit as well so I'm able to take my Labrador to see hubby. The other day, although sadly I missed it, they even had a miniature horse visit them. A true home from home.
It is always clean and tidy and very well presented. There are plenty of activities to get involved with. I have great peace of mind that he is so well cared for now that he can no longer be at home with me.
Reply from Steph Palmer, Sales Manager at Lent Rise House

Thank you so much for your 5 star review. We are so glad how impressed you are with Lent Rise House and love that you bring your Labrador to visit too.

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Review of

Westgate House

from Jean M (Resident) assisted by family/friend published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am satisfied with everything at Westgate House.
Reply from Helen Dearing, On behalf of the team at Westgate House

Thank you for your kind words, we are so glad to read how satisfied you are living here at Westgate House. It's an absolute pleasure caring for you, you make us laugh and smile every day. Please let us know if there is anything further we can do for you.

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Review of

Stirlings

from P S (Friend of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting a friend in Stirlings since January 2025, the staff are friendly and the residents are always treated with dignity. Everybody encouraged to join in the varied activities. My friend says the food is good, her room is spotless! And most importantly she is very happy in Stirlings.
Reply from Helen Dearing, On behalf of the team at Stirlings

Thank you so much for leaving us a lovely review. It's so nice seeing you visiting your friend and joining in with us. We are so glad to read how happy your friend is living here, that has made our day.

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Review of

Westgate House

from P J (Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meets all of my requirements. Staff lovely, kind and caring.
Reply from Helen Dearing, On behalf of the team at Westgate House

Thank you so much for your very kind words. It is an absolute pleasure caring for you - you make us smile every day.

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Awards / Recognitions (8)

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Frequently Asked Questions about The Orders of St John Care Trust

Costs for care homes owned by The Orders of St John Care Trust

Average costs per week for care homes owned by The Orders of St John Care Trust by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Orders of St John Care Trust, based on 60 out of 72 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,326
Residential Dementia Care £1,434
Nursing Care £1,841
Nursing Dementia Care £1,880
All Care Types £1,347
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does The Orders of St John Care Trust own?

The Orders of St John Care Trust own 72 Care Homes.

Which The Orders of St John Care Trust Care Homes have the highest review score?

St Wilfrid's Priory Care Home, Brookside & Wellford Gardens have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orders of St John Care Trust to verify any information. View our terms and conditions. The Orders of St John Care Trust has a Platinum Service – more info.