Care Homes Owned by The Orders of St John Care Trust in Gloucestershire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Gloucestershire for The Orders of St John Care Trust are showing below.
View the details of all 72 locations (with 5910 reviews) owned by The Orders of St John Care Trust
The Orders of St John Care Trust Locations in Gloucestershire (12)
Monkscroft Care Centre
9.9
173 reviews
Shelley Road, Cheltenham GL51 7DP
"My late mother was cared for with compassion and everything done to meet her individual needs. The staff were partners with us in her care,…" Read all 173 reviews
Location Type Care Home
Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the… Read more about Monkscroft Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 80 Rooms
- from £1,580 / week
Windsor Street Care Centre
9.8
115 reviews
35-37 Windsor Street, Cheltenham GL52 2DG
"We are very grateful for the care and compassion shown to my Mother throughout her stay at Windsor Street. The staff made her feel…" Read all 115 reviews
Location Type Care Home
Opened in 2013, this welcoming home is located on Windsor Street, an attractive residential road in north Cheltenham. Windsor Street Care Centre offers residential, dementia, nursing and respite care for up to 81 residents in modern, friendly and comfortable… Read more about Windsor Street Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 81 Rooms
- from £1,555 / week
Jubilee Lodge
9.8
81 reviews
Meadow Way, Bourton-on-the-Water, Cheltenham GL54 2GN
"My family and I had not had any experience of Care Homes, until about 4 weeks ago when our mother became a resident at Jubilee Court.…" Read all 81 reviews
Location Type Care Home
Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households. Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is… Read more about Jubilee Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 74 Rooms
- from £1,495 / week
Edwardstow Court
9.7
79 reviews
Fosseway, Stow-on-the-Wold, Cheltenham GL54 1FG
"We found the staff to be truly wonderful, very helpful and caring. Edwardstow is a very clean, nicely furnished care home. It has a calming…" Read all 79 reviews
Location Type Care Home
Edwardstow Court is a premium, all-inclusive care home set in a stunning location within the heart of the picturesque Cotswolds countryside. Just a short five-minute walk from Stow-on-the-Wold, the home provides a serene and welcoming environment. It… Read more about Edwardstow Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 48 Rooms
- from £1,550 / week
Chestnut Court
9.7
97 reviews
St James, Quedgeley, Gloucester GL2 4WD
"The care and support we received from Chestnut Court for both our parents and us as a family was absolutely incredible. They allowed us to…" Read all 97 reviews
Location Type Care Home
Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley. This… Read more about Chestnut Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 80 Rooms
- from £1,465 / week
The Lakes Care Centre
9.7
70 reviews
Spine Road East, South Cerney, Cirencester GL7 5TL
"I have sent a few of these forms, all completed in the same way. This is a repeat of my earlier, and my admiration and gratitude for this…" Read all 70 reviews
Location Type Care Home
The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The… Read more about The Lakes Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 64 Rooms
- from £1,485 / week
Grevill House and Ashley Intermediate Care Centre
9.5
117 reviews
279 London Road, Charlton Kings, Cheltenham GL52 6YL
"At a very traumatic time in my life I found the staff extremely professional and competent when looking after my husband with dementia…" Read all 117 reviews
Location Type Care Home
Grevill House offers up to 50 residents compassionate, individualised residential, nursing and respite care. This warm and friendly home is located on the eastern edge of Cheltenham in the delightful village of Charlton Kings. On-site is The Ashley… Read more about Grevill House and Ashley Intermediate Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 65 Rooms
- from £1,345 / week
Paternoster House
9.5
55 reviews
Watermoor Road, Cirencester GL7 1JR
"My dear sister sadly passed away at Paternoster on 2nd August after excellent care since January 2025, the kindness & dignity shown by…" Read all 55 reviews
Location Type Care Home
Paternoster House offers up to 40 residents compassionate, individualised residential, nursing and respite care. The home is situated in a quiet area of Cirencester, a renowned Cotswold market town. The home has pretty, well-maintained gardens, is close… Read more about Paternoster House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 40 Rooms
- from £1,410 / week
Henlow Court
9.5
66 reviews
Henlow Drive, Dursley GL11 4BE
"My mother who has dementia is being looked after extremely well at Henlow. She has settled in nicely & enjoys the food, activities &…" Read all 66 reviews
Location Type Care Home
Henlow Court offers dedicated, person-centred care to up to 40 residents in a convenient location, a short distance from the amenities and transport links of Dursley. The specialist home environment has been designed specifically to enhance the quality… Read more about Henlow Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 40 Rooms
- from £1,355 / week
The Coombs
8.8
42 reviews
The Gorse, Coleford GL16 8QE
"The Coombes is a beautiful care home, with lovely gardens and seating area outside. The home is exceptionally clean, and the staff are…" Read all 42 reviews
Location Type Care Home
The Coombs offers up to 36 residents compassionate, individualised residential, nursing and respite care. Originally built as a private residence in 1856, The Coombs was renovated 100 years later. Situated close to Coleford town centre in the beautiful… Read more about The Coombs
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 40 Rooms
- from £1,280 / week
Millbrook Lodge
8.8
74 reviews
Moorfield Road, Brockworth, Gloucester GL3 4EX
"I could not ask for a better home for my mother, from the manager, deputy manager, reception, carers, nurses, domestics and catere…" Read all 74 reviews
Location Type Care Home
Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few… Read more about Millbrook Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 80 Rooms
- from £1,570 / week
Rodley House
8.8
54 reviews
Harrison Way, Lydney GL15 5BB
"Exemplary care and attention to mum at all times. All facilities well maintained and spotlessly clean without exception, all staff…" Read all 54 reviews
Location Type Care Home
Rodley House offers up to 42 residents compassionate, individualised residential, nursing and respite care. Standing in extensive gardens, with lawns and a patio area, surrounded by mature trees and hedges. the home is located in a residential area,… Read more about Rodley House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 43 Rooms
- from £1,245 / week
The Orders of St John Care Trust Reviews in Gloucestershire (1023)
9.5
The Orders of St John Care Trust has a Group Review Score of 9.5 (9.508) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.
Review of
Windsor Street Care Centre
from A A (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very grateful for the care and compassion shown to my Mother throughout her stay at Windsor Street. The staff made her feel comfortable and treated her with kindness and respect. We would also like to thank all staff there for their thoughtfulness towards us as a family.
Reply from Steve Gardner-Collins, On behalf of the team at Windsor Street Care CentreThank you for your lovely feedback, the team will be really pleased to read such kind words and it is lovely to see all the 5 starts.
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Review of
Chestnut Court
from Keith D (Husband of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All round very good, the home is warm and clean all the staff are very friendly and make you very welcome and now a reception on most weekends very good, a great improvement.
Reply from Steve Gardner-Collins, On behalf of the team at Chestnut CourtThank you for your review, we really appreciate your feedback. We are pleased you have seen all the positive improvements made at Chestnut and the team will be really pleased to see all the lovely stars and recognition.
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Review of
Jubilee Lodge
from Jan M (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family and I had not had any experience of Care Homes, until about 4 weeks ago when our mother became a resident at Jubilee Court. Needless to say, we were anxious about what to expect. However, our anxiety and fears were unfounded. Jubilee Court is warm, caring and hospitable, to both the residents
and their families. Mum settled in really quickly because she was made to feel so welcome and was constantly reassured. It is a relief to know that our mother is now both safe and secure in their care. Also I have to say the quality of the food is exceptional and the menu carefully thought out each day, to ensure nutrition and variety of choice. I was fortunate enough to join my mum for lunch on a couple of a occasions and the food certainly did not disappoint. It was delicious! So for my mum, who loves her food, each mealtime is the highlight of her day. Chef was also kind enough to accommodate some of my Mother's special request which helped make her feel more at home. Thank you Chef. And all you wonderful people at Jubilee Court.
Reply from Steve Gardner-Collins, On behalf of the team at Jubilee LodgeThank you for such a wonderful review. The team at Jubilee will be very happy. Your feedback is really important to us, and we are pleased your experience was warm, caring and hospitable.
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Review of
Jubilee Lodge
from Jan M (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family and I had not had any experience of Care Homes, until about 4 weeks ago when our mother became a resident at Jubilee Court. Needless to say, we were anxious about what to expect. However, our anxiety and fears were unfounded. Jubilee Court is warm, caring and hospitable, to both the residents
and their families. Mum settled in really quickly because she was made to feel so welcome and was constantly reassured. It is a relief to know that our mother is now both safe and secure in their care. Also I have to say the quality of the food is exceptional and the menu carefully thought out each day, to ensure nutrition and variety of choice. I was fortunate enough to join my mum for lunch on a couple of a occasions and the food certainly did not disappoint. It was delicious! So for my mum, who loves her food, each mealtime is the highlight of her day. Chef was also kind enough to accommodate some of my Mother's special request which helped make her feel more at home. Thank you Chef. And all you wonderful people at Jubilee Court.
Reply from Steve Gardner-Collins, On behalf of the team at Jubilee LodgeThank you for such a wonderful review. The team at Jubilee Lodge will be delighted to hear all of your feedback. We are so pleased everything has felt professional and well looked after.
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Review of
The Lakes Care Centre
from A M (Relative of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have sent a few of these forms, all completed in the same way. This is a repeat of my earlier, and my admiration and gratitude for this care home have not changed. I cannot fault it in any way. A very grateful relative.
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Review of
Grevill House and Ashley Intermediate Care Centre
from Glenice B (Wife of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
At a very traumatic time in my life I found the staff extremely professional and competent when looking after my husband with dementia after a stay in hospital. They were supportive to me when I was worried and upset by the situation. They were kind and understanding with my husband. I felt he was in
very good care.
Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care CentreThank you for taking the time to share your feedback. We are very sorry to hear of the difficult time you and your husband have experienced, and we are pleased to know that our team were able to provide the care, professionalism, and support you both needed. Your kind words are greatly appreciated and will be shared with the team.
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Review of
Edwardstow Court
from Audrey S (Respite Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home was very comfortable, staff friendly and helpful.
Reply from Katerina Pippi, Team Member at Edwardstow CourtDear Audrey,
Thank you so much for taking the time to share your experience at Edwardstow Court. We are delighted to hear that you found our home comfortable but mainly that your experience with our staff was such a positive one.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly appreciated. It's wonderful to know that our efforts are making a positive difference.
We look forward to continuing to support the local community and hope to welcome you back soon.
Warm regards,
The Edwardstow Team
Thank you so much for taking the time to share your experience at Edwardstow Court. We are delighted to hear that you found our home comfortable but mainly that your experience with our staff was such a positive one.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly appreciated. It's wonderful to know that our efforts are making a positive difference.
We look forward to continuing to support the local community and hope to welcome you back soon.
Warm regards,
The Edwardstow Team
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Review of
Edwardstow Court
from A M (Respite Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been satisfied with all aspects of my care during my stay. This staff are efficient and friendly and ready to provide help when needed. The dining room is well presented and excellent food served.
Reply from Katerina Pippi, Team Member at Edwardstow CourtGood afternoon
Thank you so much for taking the time to share your experience at Edwardstow Court. We are delighted to hear that you found our home a lovely place to be cared in, the food served to your liking but mainly that your experience with our staff was such a positive one.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly appreciated. It's wonderful to know that our efforts are making a positive difference.
We look forward to continuing to support the local community and hope to welcome you back soon.
Warm regards,
The Edwardstow Team
Thank you so much for taking the time to share your experience at Edwardstow Court. We are delighted to hear that you found our home a lovely place to be cared in, the food served to your liking but mainly that your experience with our staff was such a positive one.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly appreciated. It's wonderful to know that our efforts are making a positive difference.
We look forward to continuing to support the local community and hope to welcome you back soon.
Warm regards,
The Edwardstow Team
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Review of
Grevill House and Ashley Intermediate Care Centre
from Julie W (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are attentive and friendly. My mum seems to have settled in well and enjoys the daily activities.
Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care CentreThank you for your review of our home, we are so glad to read that your mum has settled in well and is enjoying living at Grevill House. Our staff will be thrilled to read how attentive and friendly they are. If we can do any further for your mum, please don't hesitate to get in contact.
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Review of
The Lakes Care Centre
from Tilly T (Regular Volunteer) published on 14 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I volunteer part time doing teas, coffee and chat with small groups of residents. I have been made very welcome by staff and I feel my efforts are valued. It is a very happy environment. They appreciate how hard it is for people to lose their independence.
On a practical level, everything is spotless,
On a practical level, everything is spotless,
they take this very seriously. The garden is beautifully kept and the residents really enjoy it. They work very hard to have interesting things for the residents to do. Visiting is a pleasure not a chore.
Reply from Helen Dearing, On behalf of the team at The Lakes Care CentreThank you so much for your very kind words about our home, we really appreciate it. We are thrilled to read that you feel the home has a happy environment - this is what we strive to achieve. Thank you for all you do at The Lakes, we are very happy to have you here and consider you a very valued member of our team.
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Review of
Monkscroft Care Centre
from Anne B (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My late mother was cared for with compassion and everything done to meet her individual needs. The staff were partners with us in her care, they communicated well and made sure that Mum and our views and feelings were always taken into account. While able Mum participated in a wide range of activities
and had opportunities that she would not have had if still at home, and she particularly enjoyed the visits by animals and birds. The team always met Mum and us with a smile, and made her final days as comfortable as possible.
Reply from Helen Dearing, On behalf of the team at Monkscroft Care CentreThank you so much for your lovely 5-star review of our home, it's really appreciated. It was an absolute pleasure caring for your mum, she will be missed by everyone here. We have such fond memories of her with the various animals that visited, as you say she really loved them coming into the home. If you are ever in the area, please do join us for coffee and cake - you will always be welcome. Our condolences to your family from everyone here at Monkscroft.
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Review of
Millbrook Lodge
from C G (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could not ask for a better home for my mother, from the manager, deputy manager, reception, carers, nurses, domestics and caterers.
Reply from Steve Gardner-Collins, On behalf of the team at Millbrook LodgeThank you for your 5 star review, we are all really pleased and we will share this with the wider team. So many bright shiny stars, we are delighted you have had such a great experience with us.
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Review of
Edwardstow Court
from Martin C (Power of Attorney of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff at Edwardstow Court are all excellent, they care for the residents and understand the sometimes complex needs of individuals, creating a unique care plan.
We are very happy with the service provided.
We are very happy with the service provided.
Reply from Katerina Pippi, Team Member at Edwardstow CourtWe appreciate your review and kind words Martin. Thank you.
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Review of
Monkscroft Care Centre
from Irene H (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been living in Monkscroft for more than 4 years. I have always found the staff and management to be very caring and helpful to both my husband and myself. I always feel very welcome when I visit the home. My husband is bedbound and unable to move or speak but the staff regularly speak
to him and most days get him out of bed, dressed and transferred into the lounge so he doesn't spend all of the time in his room.
Reply from Helen Dearing, On behalf of the team at Monkscroft Care CentreThank you so much for your lovely review, we really appreciate your kind words. It is an absolute pleasure caring for your husband; he makes us smile every day. It's been lovely getting to know you both during these four years. If there is anything further we can do for you both please dont hesitate to let us know.
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Review of
Grevill House and Ashley Intermediate Care Centre
from Belinda Y (Daughter-in-law of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mother in law receives is great, the staff are so lovely. Grevill House is well kept, very clean and tidy.
Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care CentreThank you so much for leaving us a 5-star review; we are so grateful for your kind words. Our team will be so pleased to read how highly you rate the team, the home and the cleanliness of our home.
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Review of
Millbrook Lodge
from K D (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My experience of Millbrook Lodge - The staff are very kind and helpful. Mum is very happy and settled.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Millbrook LodgeThanks so much for taking the time to review us - we really appreciate it! It's great to hear your mum is so happy and settled at Millbrook Lodge - it's a pleasure to have her with us. If there's ever anything more we can do for her or for you, please don't hesitate to ask.
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Review of
The Lakes Care Centre
from Sarah G (Stepdaughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepmother, Indy MBE has been looked after at The Lakes Care Centre for six years until her death. This last was handled very well. She died unexpectedly and peacefully at night at the home with the step granddaughter at her side. Throughout these years Indy, a very private woman, was treated with
respect, with humour and care. Although suffering with severe memory loss she was able to do crosswords and play scrabble with the staff and other residents. I have no hesitation in recommending The Lakes Care Centre.
Reply from Nikkie Millar, General Manager at The Lakes Care CentreThank you for sharing such thoughtful words about Indy's time with us. It was a privilege to care for her over the past six years, and we are so sorry for your loss. We're pleased to know that her final moments were peaceful and with family by her side. Indy will be remembered here with great respect, and your recommendation means a great deal to all of us at The Lakes Care Centre.
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Review of
Windsor Street Care Centre
from M R (Respite Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I arrived mid mid-June 2025. I would like to say a massive thank you for all your care. I am going to miss you all.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Windsor Street Care CentreThank you so much for taking the time to review us! We're delighted to hear you're so happy with the care you've received at Windsor Street, and if there's ever anything more we can do to support you, please do get in touch!
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Review of
Paternoster House
from P C (Sister of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear sister sadly passed away at Paternoster on 2nd August after excellent care since January 2025, the kindness & dignity shown by every member of staff associated with her was second to none, we spent every day of her last week by her side and the staff couldn't have been kinder they certainly
made what was a dreadful time for us more bearable with plenty of comfort, tea etc, we couldn't have asked for anywhere better for my sister to live out her last days and take comfort in the knowledge she was so happy there..
Reply from Rhiannon Freeman-Gray, on behalf of the team at Paternoster HouseThank you so much for your kind words - they mean so much to the whole team. It was a real privilege to care for your sister and we're all so sorry for your loss. If there's ever anything more we can do to support you, please don't hesitate to get in touch.
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Review of
Monkscroft Care Centre
from Luke B (Grandson of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Moved my Nana here from another care home. So glad I have. The care is excellent and my Nana is much happier. It helps to know she is receiving excellent care and I can feel reassured. It is a very welcoming place and they go the extra mile. For her birthday, we were given a space to host a party for
her and they made an amazing cake for her. I would recommend this care home to everyone. The staff clearly take an interest in my Nana and look for ways to personalise her care and activities. Above all things, she is safe and she gets help as soon as she needs it. The team always communicate with us and there is never a time we don't know how she is getting on.
Reply from Helen Dearing, On behalf of the team at Monkscroft Care CentreThank you for your lovely, kind words about our home. It's so nice to read how happy your nana is now. We're pleased that you moved here to Monkscroft, what a lovely lady - she makes our hearts burst. We appreciate the recommendation, please let us know if there's anything more we can do for you all. We're happy to help. Hope to see you soon.
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Awards / Recognitions (8)
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