Care Homes Owned by The Orders of St John Care Trust in Gloucestershire

Thank you for taking the time to share such a heartfelt review. We're so sorry for your loss, and it means a great deal to hear how well your sister was cared for during her time with us. We're especially pleased to know that she felt comfortable and well supported, and that she enjoyed her meals and the care provided by our team. Knowing that our staff were able to bring comfort and kindness during such an important time is incredibly meaningful to us. Thank you for your kind words and for allowing us to be part of your sister's journey. We'll share your lovely feedback with the team. Read less

Thank you for taking the time to share your thoughtful and detailed feedback. We're pleased to hear that you feel the overall care is good and that our team are friendly, approachable and supportive. We really value your comments around consistency and the importance of our team getting to know each resident as an individual. Understanding residents' personalities, preferences and individual needs is an important part of providing person-centred care, and we appreciate you highlighting the positive difference this can make to your mum's wellbeing. Your feedback is greatly appreciated and will be shared with the team. Thank you for your continued support and for helping us understand what matters most to your mum. Read less

Thank you so much for taking the time to share such lovely feedback. We're delighted to hear that your father has settled so well at Jubilee Lodge and that our nurses and care team have helped to reassure you throughout his transition. It's wonderful to hear that you've found our team to be friendly, approachable, caring and patient. We'll be sure to share your kind words with the whole team, who will be so pleased to know how much their support means to you and your father. Thank you for your trust and for choosing Jubilee Lodge for your father's care. Read less

Thank you for taking the time to share your feedback. We're pleased to hear that you feel our team show patience and care towards our residents. We appreciate your comments regarding encouraging your partner to join activities and being ready to attend them with you. We'll share this with the team to help ensure residents are supported to make the most of the activities on offer. Thank you again for your feedback and continued support. Read less

Thank you so much for your kind words and for taking the time to leave us such a lovely review. We're delighted to hear that your mum has been so happy and settled with us at Jubilee Lodge over the past four years. It means a great deal to know that you feel reassured she is receiving the care and attention she deserves. Your feedback will be shared with the whole team, who are dedicated to providing the very best care and support for our residents every day. Thank you again for your support. Read less

Thank you so much for your wonderful review. We're delighted to hear that you and your wife had such a fantastic time at our Garden Fte and that everyone enjoyed the day. It's lovely to know that the entertainment, activities and atmosphere made the event so special. We'll be sure to pass your kind words on to the whole team, who worked hard to make it a memorable occasion for our residents, families and visitors. Thank you again for your support, and we look forward to welcoming you back to Jubilee Lodge again soon. Read less

Thank you so much for taking the time to share your kind feedback. We are delighted to hear that you have been pleased with the care your mum has received at Jubilee Lodge. It means a great deal to our team to know that our care and support have made such a positive difference. Your appreciation is truly valued, and we will be sure to share your lovely comments with the team. Thank you again for your support. Read less

Thank you again for your feedback and support. We will be sure to share your comments with the team. Read less

Thank you once again for your lovely feedback. We will be sure to share your comments with the team. Read less

Thank you so much for your wonderful feedback. We're delighted to hear that you've had such a positive experience and that so many members of the team have made such a great impression.

It's lovely to know that the care on Pittville Suite, the creativity of our events team, the warm welcome from reception, the hard work of our domestic team, and the quality of the food have all stood out to you. We're especially pleased you enjoyed the new reception display-it was created with a lot of care, so your kind comments will mean a great deal to everyone involved. Thank you for taking the time to share such thoughtful feedback; we'll be sure to pass it on to the whole team. Read less

Thank you so much for your wonderful 5-star review. We're delighted to hear that you always feel so welcome when visiting your friend at Monkscroft Care Home and that you find the home such a happy and positive place to be. It's lovely to know you enjoyed the summer fair and that you appreciate the gardens, balconies, activities and welcoming communal spaces. We're so pleased your friend is well cared for and that you enjoy your visits so much. Thank you for your kind words - they mean a great deal to the whole team! Read less

Thank you for taking the time to share such a heartfelt review. We are deeply sorry for the loss of your mum and are honoured that Millbrook Lodge was able to care for her during the final weeks of her life. It means so much to hear that you felt she was treated with kindness, compassion and dignity, and that our team could provide comfort and reassurance to both of you during such an important time. Your lovely words will be shared with Robin and the whole team, who will be incredibly touched by your feedback. Thank you again for your trust and for allowing us to be part of your mum's journey. Read less

Thank you for taking the time to leave such a lovely review. We're so pleased to hear that your mum was treated with care, dignity and respect during her stay, and that you always felt welcomed when you visited. It's wonderful to know you enjoyed the warm atmosphere in the home and seeing residents spending time together and joining in with activities. Your kind words mean a great deal to our team. Thank you for sharing your experience. Read less

Thank you so much for taking the time to share your wonderful review. We're delighted to hear that your mum has settled so well at Windsor Street and that what began as a respite stay has become a place where she feels happy, supported and has a real sense of belonging. It's lovely to know she's enjoying the activities, sharing meals with fellow residents, and receiving the care she deserves. Your kind recommendation means so much to our team. Thank you for trusting us with your mum's care. Read less

Thank you for taking the time to share such a thoughtful review. We are delighted to hear that you and your family have felt supported during what has been a difficult time. Providing professional, compassionate care and supporting both our residents and their loved ones is at the heart of everything we do, so your kind words mean a great deal to our team. It is wonderful to know that you appreciate the warm and welcoming atmosphere in Maple House at Chestnut Court, particularly the sense of community within our dining area. We are also pleased that your mother feels well cared for and comfortable in her home. Thank you once again for your feedback and for placing your trust in us. We will be sure to share your lovely comments with the team. Read less