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Care Homes Owned by The Orders of St John Care Trust in Oxfordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust in Oxfordshire

Only the locations & reviews in Oxfordshire for The Orders of St John Care Trust are showing below.

View the details of all 64 locations (with 5689 reviews) owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations in Oxfordshire (17)

 - Browse 17 Care Homes owned by The Orders of St John Care Trust in Oxfordshire
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Wellford Gardens
Park Hill, Wheatley, Oxford OX33 1ND 
10 32 reviews
Wellford Gardens, Oxford, Oxfordshire
"Recently my grandad has needed to go into care for his dementia. The staff at Wellford Gardens are amazing. The are kind and caring and…"   Read all 32 reviews
  • from £1,670 / week
  • 65 Rooms
Location Type Care Home

Wellford Gardens is a purpose-built care home where residents are able to embrace a relaxed, all-inclusive lifestyle. There are 65 bedrooms, each featuring an ensuite wet room, and many boasting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Marston Court
Marston Road, Marston, Oxford OX3 0DJ 
9.8 106 reviews
Marston Court, Oxford, Oxfordshire
"My dad's best friend is a resident in the home, and my mum was concerned about him being admitted. Although an older home, all staff were…"   Read all 106 reviews
  • from £1,460 / week
  • 39 Rooms
Location Type Care Home

Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Spencer Court
Union Street, Woodstock OX20 1JG 
9.8 118 reviews
Spencer Court, Woodstock, Oxfordshire
"We cannot fault the care which my mother is receiving, from all staff. She has settled in very well and made new friends. I have made all…"   Read all 118 reviews
  • from £1,595 / week
  • 46 Rooms
Location Type Care Home

Spencer Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Longlands
Balfour Road, Blackbird Leys, Oxford OX4 6AJ 
9.7 115 reviews
Longlands, Oxford, Oxfordshire
"My Mum stayed in Longlands for 3 weeks as an emergency placement. The care team were flexible, quick to learn Mum's needs , friendly and…"   Read all 115 reviews
  • from £1,260 / week
  • 48 Rooms
Location Type Care Home

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people. Care homes from The Orders of St ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Westgate House
Millington Road, Wallingford OX10 8FE 
9.7 80 reviews
Westgate House, Wallingford, Oxfordshire
"My Dad came to Westgate House for emergency respite (never had respite or a stay at any care home). Originally for 7 days but that was…"   Read all 80 reviews
  • from £1,625 / week
  • 61 Rooms
Location Type Care Home

Westgate House is a sixty-one capacity care home located in Wallingford, dedicated to person-centred methods, flexible nursing and dementia care. Care charity and provider The Orders of St John ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Isis House Care Centre
Cornwallis Road, Donnington, Oxford OX4 3NH 
9.7 153 reviews
Isis House Care Centre, Oxford, Oxfordshire
"Excellent service from the staff in Honeysuckle - Thanks to Mel, Ellie, Greena, Gemima and all the carers. Mum still remembers all the…"   Read all 153 reviews
  • from £1,535 / week
  • 80 Rooms
Location Type Care Home

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Larkrise
Prescott Close, Banbury OX16 0RD 
9.7 101 reviews
Larkrise, Banbury, Oxfordshire
"Since my husband went into Larkrise in March 2026 the whole team from the managers to the excellent dedicated team on the dementia…"   Read all 101 reviews
  • from £1,505 / week
  • 60 Rooms
Location Type Care Home

Located in a residential area of Banbury, Larkrise is a 60-bed capacity care home dedicated to person-centred methods. The home offers quality residential, nursing and respite care along with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Stirlings
Garston Lane, Wantage OX12 7AX 
9.7 102 reviews
Stirlings, Wantage, Oxfordshire
"The first thing you notice as you enter Stirlings are the smiling faces of all the staff. My brother has been there for just 3 months and…"   Read all 102 reviews
  • from £1,330 / week
  • 40 Rooms
Location Type Care Home

Stirlings offers compassionate, individualised residential, early-stage dementia and respite care for up to 40 residents. It has a strong connection with the local community, and has been serving the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Townsend House
Bayswater Road, Headington, Oxford OX3 9NX 
9.7 88 reviews
Townsend House, Oxford, Oxfordshire
"Very friendly, helpful staff. My friend seems extremely well cared for. The home is clean and in a good state of repair. It seems…"   Read all 88 reviews
  • from £1,280 / week
  • 45 Rooms
Location Type Care Home

Townsend House is a forty-five capacity care home situated in the Headington area of Oxford in peaceful and beautifully tended grounds. Townsend is dedicated to person-centred methods and offering ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Langford View
Coach House Mews, Bicester OX26 6EW 
9.7 117 reviews
Langford View, Bicester, Oxfordshire
"Mum seems to have settled in ok. Mum seems to be content most days. Mums seems well looked after, always clean and well dressed. Staff very…"   Read all 117 reviews
  • from £1,475 / week
  • 60 Rooms
Location Type Care Home

Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
The Meadows
Britwell Road, Didcot OX11 7JN 
9.7 107 reviews
The Meadows, Didcot, Oxfordshire
"My Mum now has a permanent care placement in the Meadows in Didcot. The Meadows is both friendly and welcoming, from the receptionist Lily…"   Read all 107 reviews
  • from £1,500 / week
  • 68 Rooms
Location Type Care Home

The Meadows is registered for sixty-eight residents and a team of skilled and friendly carers provide residential, early-stage dementia and nursing care for older people. Care homes from The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Lake House
The Green, Adderbury, Banbury OX17 3NG 
9.6 95 reviews
Lake House, Banbury, Oxfordshire
"Since my mum has been a resident she has lost her fear of falling over and this is because of her wonderful carers. All the staff have made…"   Read all 95 reviews
  • from £1,430 / week
  • 43 Rooms
Location Type Care Home

The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Henry Cornish Care Centre
Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU 
9.6 127 reviews
Henry Cornish Care Centre, Chipping Norton, Oxfordshire
"My mother was a resident at Henry Cornish Care Home from May 2025 until she passed on 3rd April 2026. She was exceptionally well looked…"   Read all 127 reviews
  • from £1,540 / week
  • 50 Rooms
Location Type Care Home

Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Madley Park House
Madley Park, Madley Way, Witney OX28 1AT 
9.6 104 reviews
Madley Park House, Witney, Oxfordshire
"From the day David came here I have felt David's needs have been met. David is well cared for including in activites and is happy in…"   Read all 104 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Madley Park House was opened in 2005 and offers residential, early-stage dementia and respite care for up to 60 residents. It is situated in a peaceful location on the outskirts of Witney and is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Old Station House
Old Station Yard, off Abbey Close, Abingdon OX14 3US 
9.5 82 reviews
Old Station House, Abingdon, Oxfordshire
"Old Station House is a happy and busy care home. There are always interesting activities going on. My friend here is well looked after and…"   Read all 82 reviews
  • from £1,660 / week
  • 43 Rooms
Location Type Care Home

Old Station House is a beautiful home offering exceptional residential and early-stage dementia care in the heart of the bustling town of Abingdon. The specialist environment has been designed ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Chilterns Court Care Centre
York Road, Henley-on-Thames RG9 2DR 
9.5 112 reviews
Chilterns Court Care Centre, Henley-on-Thames, Oxfordshire
"Everyone is incredible friendly, kind, warm and welcoming. From my introduction to my uncles arrival everything has been easy, and well…"   Read all 112 reviews
  • from £1,740 / week
  • 64 Rooms
Location Type Care Home

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus. This modern but homely care centre provides nursing, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Meadowcroft
78 Queens Road, Thame OX9 3NQ 
9.4 104 reviews
Meadowcroft, Thame, Oxfordshire
"No longer the 'Paradise' which I came out of a hellhole in London. Often I am told "you'll have to wait. Activities management has…"   Read all 104 reviews
  • from £1,550 / week
  • 71 Rooms
Location Type Care Home

Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

The Orders of St John Care Trust Reviews in Oxfordshire (1743)

9.6

The Orders of St John Care Trust has a Group Review Score of 9.6 (9.576) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

Wellford Gardens

from S N (Granddaughter of Resident) published on 25 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently my grandad has needed to go into care for his dementia. The staff at Wellford Gardens are amazing. The are kind and caring and always have his best interest at heart. This weekend we joined him for a meal on Father's Day. They made every part of the meal feel very special. He thoroughly enjoyed
himself and is happy in their care.
Reply from Steve Gardner-Collins, On behalf of the team at Wellford GardensThank you so much for your wonderful review. We are delighted to hear that your grandad has settled well at Wellford Gardens and that he is happy in our care. It means a great deal to know that our team's kindness, compassion, and dedication have made a positive difference during what can be a challenging time for families. We are especially pleased that you were able to join your grandad for our Father's Day meal and that the occasion felt special for both him and your family. Your kind words will be shared with the team, who work hard every day to ensure our residents feel valued, comfortable, and supported. Thank you for placing your trust in us and for taking the time to share your experience.
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Review of

Lake House

from M B (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been a resident she has lost her fear of falling over and this is because of her wonderful carers. All the staff have made her stay all the better.
Reply from Helen Dearing, On behalf of the team at Lake HouseThank you so much for sharing this lovely feedback. We're delighted to hear that your mum has gained confidence and feels less fearful, and that this is thanks to the reassurance and support of our wonderful care team. Knowing that our staff have helped make her stay more positive truly means a great deal to us. Your kind words will be shared with the team, who will be very proud of the difference they've made.
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Review of

Chilterns Court Care Centre

from J B (Niece of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is incredible friendly, kind, warm and welcoming. From my introduction to my uncles arrival everything has been easy, and well handled. I give the service 5 star. Incredible people.
Reply from Helen Dearing, On behalf of the team at Chilterns Court Care CentreThank you so much for your 5-star review. To be called "incredible people" is the highest compliment we can receive and this has made our day. It is an absolute pleasure caring for your uncle, he has settled in so well. If we can be of any further assistance, please don't hesitate to contact us. Hope to see you again soon.
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Review of

Old Station House

from Peter T (Son of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall standard of care appears to be very good. All staff seem to help out in all areas, they all are very happy and very caring. We are extremely pleased with the care that mother receives and she seems to be very happy and well looked after.
Reply from Helen Dearing, On behalf of the team at Old Station HouseThank you very much for your kind feedback. We are delighted to hear that you are pleased with the overall standard of care and that your mother is happy and well looked after. Our team takes great pride in working together across all areas to ensure residents receive the highest level of care, so it is wonderful to know this has been reflected in your experience. Your comments mean a great deal to our staff and provide real encouragement for the important work they do every day. Thank you again for taking the time to share your experience.
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Review of

Stirlings

from Nick M (Son of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother of 98 years was looked after for 10 months. She moved care homes when a bed became available in a care home nearer to her previous permanent home and many friends. The managers and staff at Stirlings were excellent. A huge effort was put into caring and entertainment. My mother took up knitting
again! Unfortunately, the facilities do not match the care level. There are no ensuite toilets and some rooms are rather small. There is, however, a wonderful big garden which is well cared for.
Reply from Helen Dearing, On behalf of the team at StirlingsThank you very much for taking the time to share your thoughtful review and for entrusting us with your mother's care during her time at Stirlings.

We are delighted to hear that your mother was well supported by our managers and staff, and that she enjoyed the activities and entertainment on offer - especially rediscovering her love of knitting. It is always rewarding to know that our team's dedication has made a positive difference. We also appreciate your honest feedback regarding the facilities. While some aspects of the building reflect its heritage, we are pleased that the garden was a highlight and provided a welcoming, well-maintained space for residents to enjoy.

Thank you again for your kind words and valuable comments. We wish your mother all the very best in her new home and hope she continues to thrive.
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Review of

Meadowcroft

from J C (Son of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was with regret that I had to put my Mum into care but Hillary made things easy and the staff are very welcoming Mum didn't really want to be there and I would think at times would have been a hand full but they all said she was a lovely person and no trouble which helped me
The 2 nurses I used
to see always kept me informed on my Mum's condition and would phone if any thing happen so big thanks to Laura and Bernie
I would recommend this home to anyone and they were also very good when my Mum M.Cox passed away at the beginning of May
All in all great place along with great staff and
Reply from Helen Dearing, On behalf of the team at MeadowcroftThank you for your kind words - it really means a lot to the whole team. It was an absolute pleasure caring for your mum, she was a lovely lady that made us smile every day. Please accept our condolences to you and your family. We really appreciate the recommendation; thank you for trusting us to care for your mum, we wish you all the very best.
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Review of

Stirlings

from Roger C (Son of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent 2 years at Stirlings. She was quite a challenging resident. Despite this the staff treated her with respect, humour and love. We could not have asked for more. When we were forced to move her due to specialist nursing care needs we were all very upset. Thank you to all the staff who
became good friends, we will miss you.
Reply from Helen Dearing, On behalf of the team at StirlingsThank you so much for sharing such a heartfelt review. We're truly grateful that your mother spent her time with us at Stirlings, and it means a great deal to hear how warmly supported she was, even through challenging times.

Treating every resident with respect, humour and genuine care is incredibly important to our team, so your words will be very touching for them to hear. We completely understand how difficult it was to say goodbye when her needs changed, and we're honoured that our staff became such a meaningful part of your family's journey. Thank you for trusting us with your mother's care - she will be remembered fondly, and you will all be missed.
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Review of

Henry Cornish Care Centre

from B P (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Henry Cornish Care Home from May 2025 until she passed on 3rd April 2026. She was exceptionally well looked after during her stay, including during her last few weeks when it was obvious she wasn't going to be with us much longer. All the carers were very caring people.
Nothing was too much trouble for them. The entertainment was also excellent, and even though my mother often said she was too tired to join in, she enjoyed all activities immensely! Last summer, it was almost like she had a new lease of life, enjoying being outside with the other residents and eating in the dining room with her new friends .
Reply from Helen Dearing, On behalf of the team at Henry Cornish Care CentreThank you for sharing such a touching and heartfelt review. We are truly honoured that your mother spent her time with us at Henry Cornish Care Home, and we're very grateful for your kind words about the care she received throughout her stay, especially during her final weeks. It means a great deal to know that she was comfortable, well supported and able to enjoy the companionship, activities and time outdoors with others. Your memories of her finding joy and friendship with us will be shared with the whole team, who take great pride in caring with kindness, patience and respect. Please accept our sincere condolences, and thank you for trusting us with your mother's care.
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Review of

Stirlings

from Anne T (Sister of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first thing you notice as you enter Stirlings are the smiling faces of all the staff. My brother has been there for just 3 months and is happy and relaxed thanks to their fantastic unending care from all departments. I am grateful to be updated as to how he is which happens each time I visit or
by phone. I would like to sincerely express my heartfelt thanks and I have no hesitation to totally recommend Stirlings.
Reply from Helen Dearing, On behalf of the team at StirlingsThank you so much for your lovely feedback and 5-star review. We're really pleased to hear that your brother is happy and relaxed with us and that the warmth of the team made such a positive first impression. Keeping families informed is very important to us, so it's great to know you feel well updated and reassured. Your heartfelt thanks and recommendation mean a great deal to everyone at Stirlings - thank you for taking the time to share your experience.
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Review of

Lake House

from M M (Son of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Lake House have worked really hard over the last months to help my father settle in. He has complex needs and the staff have been very patient and caring to ensure he has been very well looked after. The whole team have been great at keeping me updated with his care plan. A big thank you from
me!
Reply from Helen Dearing, On behalf of the team at Lake HouseThank you so much for your kind words. We're really pleased to hear how well your father has settled in and that the team have been able to support his complex needs with patience and care. Keeping families informed and involved is really important to us, so it's lovely to know the regular updates have been helpful. Thank you for your trust and appreciation - it means a great deal to the whole team at Lake House.
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Review of

Westgate House

from Edna H (Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westgate House is now my home, the carers are wonderful, thank you!!
Reply from Helen Dearing, On behalf of the team at Westgate HouseThank you so much for your lovely 5-star review of our home - we are so pleased to read that you consider Westgate House your home. We absolutely love caring for you - seeing you interact so well with the residents and team makes us smile every day.
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Review of

Townsend House

from H L (Friend of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made to feel very welcome. Friendly and happy staff. My friend is relaxed and happy.
Reply from Helen Dearing, On behalf of the team at Townsend HouseThank you for sharing your lovely feedback. We're so pleased to hear you felt welcome and found the team friendly and happy. It's especially nice to know that your friend is relaxed and happy here - that means a great deal to all of us.
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Review of

Townsend House

from Julie K (Friend of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful staff. My friend seems extremely well cared for. The home is clean and in a good state of repair. It seems comfortable. My friend is happy here.
Reply from Helen Dearing, On behalf of the team at Townsend HouseThank you for leaving us a lovely 5-star review - we are very grateful. It's really great to hear how highly you rate Townsend House and the team here and that your friend has settled in so well. We look forward to welcoming you again soon.
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Review of

Townsend House

from Peter S (Friend of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in the home for a short time so far but feels very calm and settled. The staff are wonderful, friendly and bubbly. The home has a great garden.
Reply from Helen Dearing, On behalf of the team at Townsend HouseThank you for sharing such a lovely review. We're so pleased to hear that your friend is already feeling calm and settled, especially in these early days. It's wonderful to know the team's friendly, bubbly nature has made such a positive impression. We're also glad your friend is enjoying the garden - it's a special place for relaxing and spending time outdoors. Thank you again for your kind words; they really mean a lot to everyone here.
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Review of

Chilterns Court Care Centre

from Amelia M (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Chilterns Court following a fall (femur head fracture) and hospital stay in February, initially for respite care. The whole team have been brilliant with him, from making sure he has help and support in all daily tasks (due to limited mobility), encouraging him (and wheeling him
out) to take part in activities and have his meals in the dining area. Whilst I try to visit several times a week, their communication is also excellent, they ring whenever they need to discuss his health or care. Having him so well looked after by a kind, caring and empathetic team is a huge weight off my mind - knowing he's safe and in safe hands.
Reply from Helen Dearing, On behalf of the team at Chilterns Court Care CentreThank you so much for sharing your experience. We're really glad to hear how well your father has been supported since coming to Chilterns Court, especially after such a difficult time. It's lovely to know he's been encouraged to join in with activities and meals, helping him feel safe and settled. We're also pleased that our communication has given you reassurance when you can't be here. Knowing families feel a weight lifted because their loved one is in kind, caring hands means a great deal to the team. Thank you again for your trust and kind words.
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Review of

Chilterns Court Care Centre

from Jillean T (Sister of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased we chose this care home he is happy and well cared for.
Reply from Helen Dearing, On behalf of the team at Chilterns Court Care CentreThank you for your kind words. We're really pleased to hear that you feel confident in your choice and that he is happy and well cared for. That reassurance means a great deal to our whole team and has our made our day - thank you!
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Review of

Henry Cornish Care Centre

from Stuart A (Son of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Henry Cornish Care Home staff continue to provide a friendly, safe and caring environment for my dad.


Despite his increasing needs, the care staff and management are caring, respectful, sympathetic, responsive and generally proactive about his needs. They communicate well with me with any sudden

changes in his health.
Reply from Helen Dearing, On behalf of the team at Henry Cornish Care CentreThank you so much for your kind and thoughtful feedback. We're really pleased to hear that your dad continues to feel safe and well cared for, especially as his needs change. Our team always aims to be responsive, respectful and proactive, so it's reassuring to know this has been your experience. We also appreciate you highlighting our communication with you around any changes in your dad's health. Supporting families as well as residents is very important to us, and your words mean a great deal to the whole team. Thank you for your continued trust.
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Review of

Lake House

from Beverley L (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lake House has been a godsend for care for my mum. She is seen as a human not a number. The carers take time to know her, and her likes and dislikes. There is wide variety of entertainment and activities.
Reply from Helen Dearing, On behalf of the team at Lake HouseThank you so much for your lovely feedback. We're really pleased to hear that your mum is so well cared for at Lake House and that she is seen and supported as an individual, with her own likes, dislikes, and needs. It's wonderful to know that the carers take the time to really get to know her and that she is enjoying the variety of activities and entertainment on offer. Your kind words mean a great deal to the whole team - thank you for taking the time to share them.
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Review of

Lake House

from Sallie J (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so happy with the care that mum is receiving at Lake House. Nothing is too much and always with a smile. Mum is always clean, warm and receives lovely meals. Her room is clean and tidy, as well as the rest of the home. Thank you to everyone for the quality of life that mum is having. She is safe,
which is reassuring for my sister and I.
Reply from Helen Dearing, On behalf of the team at Lake HouseThank you so much for your lovely feedback. We're really pleased to hear that your mum is so happy and well cared for at Lake House Care Home, and that you feel reassured knowing she is safe, warm, and comfortable. It's wonderful to know she is enjoying her meals, living in a clean and tidy environment, and receiving such kind and attentive care from the team. Your thoughtful words mean a great deal to everyone here, and we'll be sure to share them with the staff. Thank you again for taking the time to leave such a kind review.
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Review of

Lake House

from Louise G (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having nothing but good things to say about Lake House. Mum is well looked after, she is always clean, out with other residents and kept a close eye on. Anything we see we can ask the staff and it is noted and acted on straight away. We have not had any real concerns at all as everything is so well
organised. We are so grateful to all staff for keeping mum in a safe and happy environment. Thank you so so much.
Reply from Helen Dearing, On behalf of the team at Lake HouseThank you so much for your lovely feedback. We're really pleased to hear that your mum is so well looked after at Lake House and that you feel confident she is safe, happy, and supported. It's especially good to know that you feel listened to and that any concerns are acted on quickly - that open communication is very important to us. Your kind words about the team and the care provided mean a great deal, and we'll be sure to share them with everyone. Thank you again for taking the time to leave such a thoughtful review.
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Awards / Recognitions (9)

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