Care Homes Owned by The Orders of St John Care Trust in Buckinghamshire

It's been a week now and I can honestly say that everyone I've met has been very caring, asking about dad's needs and wants. There are many communal areas which clean, bright and spacious. The room is very clean and nicely furnished. The food is great. I really cannot recommend Freemantle enough. I am so happy I found this place!

Icknield Court is calm without being sleepy, busy without being chaotic, and extremely well run. Most importantly, Grannie is happy there.

The carers are dedicated in their job and look after mum very well.

Thank you to The Heights, Downley.

Dad has been at Farnham Common House for nearly 2 years and we couldn't be happier. All of the staff here work really hard to make the residents feel like it's their home. They have wonderful personalities and really relate to the residents. Dad is very happy here, which has been such a relief for mum. The home is always clean and very well maintained, the food is 5 star restaurant quality with a homely feel, and there's plenty of it. Today we enjoyed a BBQ with a wonderful singer and you could see how much the residents, families and staff all enjoyed it. We couldn't have picked a better place for dad other than his own home. A big thank you to the whole team at Farnham Common House xx

Staff have always been prepared to go the extra mile for residents and their guests. They do all they can to make the home feel safe, secure and comfortable. Staff have been very responsive to my wife's dietary needs and her own daily rhythm.

Thanks Icknield Team - you are doing a great job!

Lisa

My sister Jo moved to the heights Feb 26 to Aug 26. Excellent care & attention. Great room + TV + bathroom all in a lovely location 10/10

This is not a one off since the transfer of ownership staffing levels are shocking at weekends with it appears the excuse being not fully occupied house do not get full staff.

Farnham Common house has a wonderful home within a village feel. Highly experienced management lead an amazing team. All the staff including carers, cleaners, laundry, maintenance and reception add value, care and a sense of family to the residents. Food amazing and home cooked!! Lovely lounges and gardens, lovely relaxed atmosphere. Mum has settled in brilliantly and of course it was a big deal for her and the family. Highly recommended!

If I were to end up in a home this is the kind of place I'd like to be.

Very happy place today, everyone loving my grandaughter.

The atmosphere of the home is amazing. A happy, wonderful place that always looks after mum so well. I couldn't be happier with Icknield

The carers that look after my mum are amazing. The cleaners also do a fantastic job.

The team at Icknield Court are providing great care for my Mum, who has been there for eight months. I can't thank them enough. I visit a lot, so see all the carers regularly - they are amazing and work so hard. They are also good with me as I am still able to be involved with Mum's care when possible. It is such an adjustment for everyone.

We will always be grateful to Katie and the whole team at Lewin House for everything they did for Des. Thank you from the bottom of our hearts. Saskia and Christine x

My dad arrived a fortnight ago and we are very pleased. The home is light and airy and on the whole maintained well. we have been very impressed by the new manager Michael. Michael has some great vision for the home and is very friendly and approachable. He is setting high standards and the level of care dad is receiving is respectful and kind. The staff we have met so far are warm and friendly . Thankyou

Lovely carers, nothing too much trouble for them. Their interactions with residents & visitors is always caring & considerate. Individual needs & requirements always at the forefront of their actions. Lovely rooms & plenty of sociable space.

All the people too old for me, except the staff.