Chesham Leys, Chesham, Buckinghamshire
Chesham Leys, Chesham, Buckinghamshire
Chesham Leys, Chesham, Buckinghamshire

Chesham Leys is a contemporary and welcoming nursing home providing care for people with a wide range of needs including dementia.

The dedicated team of care workers pride themselves on getting to know every person and believe that by understanding their uniqueness, care can be personalised to meet each individuals needs.

The layout of the home has been designed to support and enable a person living with dementia by including ‘features’ throughout the home to make it easier for people to navigate and enjoy the home.

Each wing has its own comfortable lounge and dining room, which are great places for catching up with visitors and also for socialising with other residents. Chesham Leys also benefits from an on-site hairdressing salon and a lovely enclosed garden.

Also on offer are rewarding activities including cognitive stimulation therapy, art therapy and reminiscence activities.

Group: The Fremantle Trust

Person in charge: Kim Evans (Home Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Private places as well as via Buckinghamshire County Council. Ages 60+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Chesham Leys: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 15 Feb 2018

If you wish to make an enquiry about any of our vacancies, please call 01296 737371

Reviews

8.9 Chesham Leys has a Review Score of 8.9 (8.904)

The Review Score of 8.9 (maximum of 10) for Chesham Leys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Chesham Leys in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.259 for Chesham Leys is calculated as follows: ( (60 Excellents x 5) + (29 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 108 Ratings = 4.259

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.645 Points relating to the number of positive Reviews for Chesham Leys is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 8 Reviews ÷ 12.4 Target = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chesham Leys?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Chesham Leys

  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • more

I enjoy art, cooking and puzzles.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am the smallest resident 3'8" with a condition Achondroplasia. I came to Chesham Leys three and a half years ago when it first opened. I have been treated very well.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chesham Leys is an extremely well-run Nursing Care Home. The Management Team and staff are excellent, very caring and extremely supportive. They know my Father-in-laws nuances, needs, likes and dislikes and adapt their care accordingly. His bedroom is spacious and the home very clean. Sometimes record keeping can be a bit loose but more importantly, they are genuinely caring and that is the most important thing. I cannot recommend Chesham Leys and staff highly enough.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The nursing staff are always willing to hear of any concerns regarding the residents and give advice as appropriate. The business support officer is also a valuable member of the team dealing with admin queries.

The nursing staff and trustees arranged a meeting including residents representatives. I found this informative as we were given an update on staffing levels and other relevant issues, then we were invited to asked questions/concerns. This was a positive experience. I am very satisfied with the care my family member receives and know he is in good, safe hands.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My sister has been a resident at Chesham Leys Care Home since October 2014. My sister was born with achondroplasia a form of dwarfism, she is in fact just 3feet 4 inches tall.
Her situation is therefore very different to other residents in as much she is at least 15 to 20 years younger than them.
My sister is mentally very astute but sadly for the last two years has been able to walk and is confined to a wheelchair.
The care she receives at Chesham Leys is second to none, the care team are always kind and considerate to her nothing is ever too much trouble.
They all treat her as a friend and take the credit for making her happy and relaxed as possible in a care home environment.
Those visiting my sister often say Chesham Leys is more like visiting a high class hotel than a care home.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly and attentive to my husband's needs. The bedroom is spacious and airy.
The home is very clean.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife was diagnosed with Alzheimer's and dementia 11 years ago.
Unfortunately, she needed 24-hour care and five years ago was admitted into a care home and was very well cared for during a very difficult period.
Two years ago she needed nursing care and was moved to Chesham Leys nursing home, both homes managed by Fremantle.
Fortunately, staff were transferred from the care home to Chesham Leys and she has been extremely well cared for by a team of excellent staff and management.
I really can't praise them highly enough.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mother's night wear and underclothes went missing and she was left to sleep in her clothes. EVERY meal she was served was absolutely stone cold, not to mention she was diabetic and still not give regular checks, nor suitable food. The quilt she was given was lumpy and nothing much covered her, so I had to buy her a new one as she was so cold. Unfortunately, she was taken ill on the night of 19th May, but somehow, Chesham Leys didn't contact us. I received a message at 3.10am, as my mobile phone was off overnight, saying the paramedics had been called, but mum had died. We had neither met, nor spoken to anyone in charge, they had taken NO details or contact numbers, in the 3 weeks she had been there, so didn't have landline number either! No care plan had been discussed, no treatment was discussed and no interest had been taken whatsoever! I had the police come to tell me what had happened at 5 am. The whole episode was traumatic and devastating for our family!

How likely would you be to recommend Chesham Leys? Extremely Unlikely

Average Rating: 

 1.9 out of 5

Overall Standard: Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Very Poor

Treated with Dignity: Satisfactory

Food & Drink: Very Poor

Staff: Satisfactory

Activities: Very Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Very Poor

Karen Cornes, Marketing and Communications Manager at Chesham Leys responded to this review on 15 Jun 2017:

"We are an organisation continually striving to improve the quality of our service, and whilst we were disappointed to read these comments, we do welcome them. We can confirm that we followed the company’s procedures during the resident’s time with us, including providing appropriate support, care plans and meals in line with her specific dietary requirements. The other points raised are in the process of being discussed with the family directly". Kim Evans, Home Manager.

My husband was admitted approximately 18 months ago. I found Chesham Leys Nursing Home to be run efficiently by the management staff, always willing to help immediately despite their own pressing office duties.
Carers were equally helpful, good humoured and patient with all the residents.
The nursing home has a responsible training scheme for staff which encourages staff to specialise in their roles i.e dementia.
Food, rooms and facilities are excellent. Residents with difficulty eating/swallowing are extensively encouraged to eat and drink, given blended food where appropriate.
Doctors visit regularly and will consult with relatives when necessary.
Well behaved dogs are allowed to visit residents - a normal life being so important to residents and their families.

How likely would you be to recommend Chesham Leys? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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