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Care Homes Owned by The Orders of St John Care Trust in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust in Wiltshire

Only the locations & reviews in Wiltshire for The Orders of St John Care Trust are showing below.

View the details of all 72 locations (with 5866 reviews) owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations in Wiltshire (16)

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16 Care Homes owned by The Orders of St John Care Trust in Wiltshire
Brookside

Ruskin Avenue, Melksham SN12 7NG 

9.9 68 reviews
"The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a…"   Read all 68 reviews
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 residents, and has been awarded an overall 'Outstanding'… Read more about Brookside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,365 / week
Goodson Lodge Care Centre

Hilperton Road, Trowbridge BA14 7JG 

9.8 92 reviews
"My mother spent a week of Respite care at Goodson Lodge. She had been rather poorly before she went in and I was amazed how much better she…"   Read all 92 reviews
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents. Split… Read more about Goodson Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 64 Rooms
  • from £1,665 / week
Ridgeway House

The Lawns, Wootton Bassett, Swindon SN4 7AN 

9.7 67 reviews
"My mum has been in Ridgeway House just over a year now. She has settled in really well; all the staff are so lovely, kind and caring to her…"   Read all 67 reviews
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while also being able to offer respite and day care. Care… Read more about Ridgeway House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms
  • from £1,270 / week
Watersmead

White Horse Way, Westbury BA13 3AH 

9.7 109 reviews
"My mum has Alzheimer's and had lived at Watersmead for around 3 years now. The home is well run and each time I visit I see activities in…"   Read all 109 reviews
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play… Read more about Watersmead

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,210 / week
Willowcroft

Odstock Road, Salisbury SP2 8BG 

9.7 84 reviews
"As a family we wanted to let you know what an excellent experience our mum and we had during the two and half years she was resident in…"   Read all 84 reviews
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and provider The Orders of St John Care Trust are respected… Read more about Willowcroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms
  • from £1,330 / week
Bemerton Lodge

Christie Miller Road, Salisbury SP2 7EN 

9.7 82 reviews
"Excellent staff always happy, helpful, have been amazing with my mum she has settled into Bemerton Lodge brilliantly and is literally…"   Read all 82 reviews
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Bemerton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 56 Rooms
  • from £1,200 / week
The Cedars

High Street, Purton, Swindon SN5 4AF 

9.7 65 reviews
"My Mother, was at the Cedars Care Home Purton for just over 2 years. During this time,she thoroughly enjoyed being there. All the staff…"   Read all 65 reviews
Location Type Care Home

The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine residents. The home is set in its own attractive… Read more about The Cedars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 49 Rooms
  • from £1,255 / week
Marden Court

Quarr Barton, Calne SN11 0EE 

9.7 60 reviews
"A friend of a resident in the home. I've been attending the home for 2 years. Cannot say anymore than excellent in every way. All looked…"   Read all 60 reviews
Location Type Care Home

Marden Court is registered for twenty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Marden Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 28 Rooms
  • from £1,240 / week
Ashwood Care Centre

Gipsy Lane, Warminster BA12 9LR 

9.6 79 reviews
"Mum was always treated with kindness and respect. All staff knew her name and mine. She was a resident for just short of 9 years until her…"   Read all 79 reviews
Location Type Care Home

Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite. The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest… Read more about Ashwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 82 Rooms
  • from £1,525 / week
Hayward Care Centre

Corn Croft Road, Devizes SN10 2FR 

9.6 117 reviews
"Friendly & very helpful staff. Always a warm welcome & my husband is always happy & confident whilst in their care.…"   Read all 117 reviews
Location Type Care Home

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing professionals committed to a compassionate approach. Independent… Read more about Hayward Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,525 / week
Coombe End Court

London Road, Marlborough SN8 2AP 

9.6 81 reviews
"I brought my husband in for 11 days while I went on holiday. He has dementia. He has been staying on + off for about 2 years. He enjoys his…"   Read all 81 reviews
Location Type Care Home

Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services. The home underwent a major refurbishment in 2016 and now boasts a separate dementia… Read more about Coombe End Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,430 / week
Seymour House

Monkton Park, Chippenham SN15 3PE 

9.5 107 reviews
"I can't praise staff enough for their dedication over the 2 years Mum has been at Seymour House so far. They are all so caring and really…"   Read all 107 reviews
Location Type Care Home

Seymour House is a forty-two capacity care home located in Chippenham, dedicated to person-centred methods and offering quality care for old-age related care needs and mental health related needs. Care charity and provider The Orders of St John Care… Read more about Seymour House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 42 Rooms
  • from £1,330 / week
Athelstan House

Priory Way, Burton Hill, Malmesbury SN16 0FB 

9.2 73 reviews
"It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very…"   Read all 73 reviews
Location Type Care Home

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs. The home also cares for residents with nursing needs who will be… Read more about Athelstan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,495 / week
Buckland Court

South Mill Road, Amesbury, Salisbury SP4 7HR 

9.1 83 reviews
"Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as…"   Read all 83 reviews
Location Type Care Home

Buckland Court is registered for fifty residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care Trust… Read more about Buckland Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,135 / week
Hungerford House

Beechfield Road, Corsham SN13 9DR 

9.1 90 reviews
"The overworked staff at Hungerford House are amazing. They are always kind, caring and attentive to residents' needs. The staff have…"   Read all 90 reviews
Location Type Care Home

Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs. Care charity and provider The Orders of… Read more about Hungerford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 48 Rooms
  • from £1,225 / week
Avonbourne Care Centre

1 Mitre Way, Old Sarum, Salisbury SP4 6GW 

9.0 104 reviews
"All the staff are so supportive, caring and happy to residents, friends and family alike. It has a great home from home atmosphere…"   Read all 104 reviews
Location Type Care Home

Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially… Read more about Avonbourne Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,395 / week

The Orders of St John Care Trust Reviews in Wiltshire (1361)

9.6

The Orders of St John Care Trust has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

Overall Experience
  • 14
  • 4
  • 0
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  • 2
Date Published
  • 1361
  • 67
  • 165
  • 301
  • 1060
Reviewer Connection to The Orders of St John Care Trust
  • 12
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Review of

Ashwood Care Centre

from K H (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was always treated with kindness and respect. All staff knew her name and mine. She was a resident for just short of 9 years until her death. She was living with dementia and could be challenging at times. I found the staff easy to talk to about any minor concerns I had. Her birthday and Christmas
were always celebrated and presents given. The food was excellent and was made easier for her to manage towards the end of her life. I would strongly recommend this care home.
Reply from Steve Gardner-Collins, Regional Marketing Manager at Ashwood Care Centre
Thank you so much for your lovely 5* review in all areas. The team and everyone at Ashwood are so grateful you took the time to write such a wonderful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Coombe End Court

from D F (Wife of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I brought my husband in for 11 days while I went on holiday. He has dementia. He has been staying on + off for about 2 years. He enjoys his time here and is always made welcome + comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour House

from B F (Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As will be apparent from the table below, I have found all aspects of life and care at Seymour House to be good since I was admitted direct from hospitalisation in May 2022. The past 3 years have been difficult for all staff- short handed and overloaded but employees and volunteers are remarkably good
humoured and helpful "beyond the call of duty" inspite of the vagaries of national and local policy makers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Avonbourne Care Centre

from Sue M (Friend of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are so supportive, caring and happy to residents, friends and family alike.
It has a great home from home atmosphere throughout.
The enthusiasm of staff and the opportunities offered are inspirational. It has helped my friend to achieve and enjoy a her new life at Ashbourne. Such a
tonic for us all to be part of Thanks.
Reply from Helen Dearing, On behalf of the team at Avonbourne Care Centre
Thank you for leaving us such a lovely 5-star review, we really appreciate it. We are so thrilled to read how highly you rate our team. To be called a home from home makes our day; this is what we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Goodson Lodge Care Centre

from Jackie P (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent a week of Respite care at Goodson Lodge. She had been rather poorly before she went in and I was amazed how much better she looked after only 2 days! All of the staff were very friendly and made her feel special, and her care was adapted to suit her abilities. She ate well and took part
in many of the daily and diverse activities, enjoying the social aspect of the home. The family had to fit our visits in to when she wasn't busy! She is already planning on going back for another 'holiday', possibly for longer.
Reply from Anna Jennings, On Behalf of The Team at Goodson Lodge Care Centre
Thank you for taking the time to write your lovely review. We are so pleased to hear your mother enjoyed her stay at Goodson Lodge and wants to come back for a holiday. We pride ourselves on the level…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hungerford House

from M C (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overworked staff at Hungerford House are amazing.
They are always kind, caring and attentive to residents' needs.
The staff have taken the time to get to know all the residents, fully understanding their individual needs and wants.
The activities available are diverse and entertaining, and again
appropriate to residents' needs.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hungerford House
Thanks so much for taking the time to share this review. Your kind words mean a huge amount to the whole team, and it's great to hear that you're so happy with the activities on offer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Coombe End Court

from M S (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in Coombe End for 10 weeks and generally it has been a positive experience. The things he has mentioned which he is less happy about are his breakfast is often late and there is no chair in his room for visitors. Overall things are progressing slowly but hopefully he will settle in
and socialise.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Coombe End Court
Thanks very much for taking the time to share your thoughts on your father's experience at Coombe End Court so far. We really appreciate your feedback, and if there's anything more we can do to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Goodson Lodge Care Centre

from Lynne C (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly I cannot recommend this care home. My mother's basic needs were often not met. I have made numerous complaints both to the care home, the trust, care quality commission etc. daily carers are very good. Night time staff and managers are definitely not good. My mother passed away in the home and
an inquest is being held due to a fall shortly before her death. Quite frankly they must do better! Those who cared for mum during the day were compassionate and caring. Managers pretty clueless as were some care leads and overnight staff.
Reply from Louise Axtell, Divisional Director at Goodson Lodge Care Centre
I am very sorry to hear about your experience and offer our sincere condolences for your loss. Although we are glad that you found some members of the day team to be compassionate and caring, we take…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Buckland Court

from D B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our dad was a resident here for about 8 months until his condition deteriorated and was admitted to hospital and then on to a nursing home. During his time here he received very poor personal care and little to no social stimulation. Lack of communication between staff and poor management led to many
distressing issues for our dad that could have been resolved if the family had been informed but this rarely happened. Dads clothes and personal items often went missing and not much effort was put into finding them despite being labeled, no explanation was ever given as to why this happened and it cost my dear mum a lot of money to keep replacing them.
Could never find staff, especially at weekends and they were never witnessed sitting with the residents for social interaction.
I would not recommend this place for your loved one unless some serious changes are made to management and a vast improvement on care.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Buckland Court
Thank you for your feedback. It is disappointing to hear that your father's experiences fell short of the high standards we set ourselves. Please be assured your concerns have been thoroughly…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ridgeway House

from Helen H (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ridgeway House just over a year now. She has settled in really well; all the staff are so lovely, kind and caring to her and to me at this difficult time.
Thank you so much to you all. xx
Reply from Rhiannon Freeman-Gray, on behalf of the team at Ridgeway House
Thanks so much for taking the time to share this lovely review - we all really appreciate it! It's a privilege to care for your mum and we're so pleased to hear you feel she has settled in well. If…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookside

from Amie P (Friend of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Amazing friendly staff, always willing to go above and beyond. Home manager always very helpful.
Activities are very good, and home always appears very clean and smell nice when going in.. love all the different area they have for the residents and how your always made to feel welcome when greeted
by staff.
Reply from Helen Dearing, On behalf of the team at Brookside
Thank you so much for your lovely review, we are so grateful. If there is anything else we can do for your friend, please let us know. Do say hello next time you visit.
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  • Treated with Dignity
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  • Value for Money
Review of

Brookside

from Helen H (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a huge amount of patience. They all treat my mother such dignity and are on hand to deal with any queries I might have. The manager & staff take the time to ask me how
I am doing which is very thoughtful as sometimes I feel low and emotional. The food here always looks so good. Everyone here is very aware of keeping my mum's affairs private.
Excellent all round! I feel my mum is very safe at Brookside.
Reply from Helen Dearing, On behalf of the team at Brookside
Thank you for your lovely review of our home, it's greatly appreciated. It is an absolute pleasure caring for your mother, we've loved getting to know her over the last two years, she makes us smile…read more
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Review of

Goodson Lodge Care Centre

from J P (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this lovely care home for 16 months. The carers are wonderful & I'm delighted with the level of care she receives. She enjoys many of the activities laid on, especially animal visits & anything musical. The menus are varied and tasty. Everything is kept clean. The decor
throughout the building is very pleasing & the garden pretty & well-kept. Her 91st birthday was celebrated with a cake & gifts. Knowing she is safe & so well-cared for gives me peace of mind every day.
Reply from Anna Jennings, On Behalf of The Team at Goodson Lodge Care Centre
Thank you for taking the time to write your lovely review. We are so pleased to hear we are able to offer you peace of mind knowing your mother is being well cared for.
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  • Cleanliness
  • Treated with Dignity
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Review of

Seymour House

from C M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise staff enough for their dedication over the 2 years Mum has been at Seymour House so far.
They are all so caring and really know Mum as a person, familiar with her likes and dislikes and make sure she gets what she needs to make her life happy.
She always looks well cared for, very content
and her health needs are met well met.


It is a well run home with a proactive team.
Families are made very welcome at visits even providing meals on request.
I am kept informed about changes or new care needs promptly for Mum. I can join in activities or contribute to meetings about the day to day management of the home.


They go out of their way to provide the best quality life she can have, encouraging her to join in activities and to socialise with residents.


It is a cosy, well maintained and tastefully furnished home with communal areas for residents to mix or sit quietly. The rooms have activities available and there is a wonderful events team too.


5 stars well deserved!

Reply from Rhiannon Freeman-Gray, on behalf of the team at Seymour House
Wow, thank you so much for this amazing review! Your lovely feedback means so much to the entire team here at Seymour House. We're delighted to hear how happy you are with the care your mum is…read more
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  • Treated with Dignity
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Review of

Brookside

from Tina P (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been placed in this care home for a month,
The staff are always welcoming, I love the fact we wash hands before all visits,
If mum is not happy we speak to staff or home manager and things are rectified,
Mum is always clean with hair washed and brushed, her room always smells nice.
She enjoys the food and loves to look out in the back garden,
Even though mum is bed bound their is loads of activities if mum wishes to take part, all carers are a great team and an asset to the care manager who is also amazing, any issues with health are always dealt with as soon as mentioned.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Brookside
We really appreciate you taking the time to write us this lovely review. It's great to hear that your mum is enjoying Brookside and that you're so happy with the care she is receiving. If there's ever…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hayward Care Centre

from S L (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly & very helpful staff. Always a warm welcome & my husband is always happy & confident whilst in their care.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hayward Care Centre
Thanks very much for this amazing review! Your lovely feedback means a lot to the whole team. If there's ever anything more we can do to support your husband, please just ask.
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Review of

Hayward Care Centre

from A S (Granddaughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care centre, friendly and helpful staff who were happy to help with any request. Sadly, Gran was not in the care home very long, but the staff were so kind and helpful while Gran was in her final days.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hayward Care Centre
Thank you so much for taking the time to write us this review - we really appreciate it. It was a privilege to care for your gran, and we're so sorry for your loss. If there's ever anything more we…read more
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Review of

Hayward Care Centre

from J M (Respite Resident) assisted by family/friend published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience was very positive. I felt well cared for and safe from the beginning. The ethos is very much 'behave as you would at home' with certain safety limits. It is a very open handed and generous.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hayward Care Centre
Thanks very much for sharing this review. We're delighted to hear that your experience of Hayward has been so positive. If there's ever anything more we can do for you, please just ask.
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Review of

The Cedars

from Richard F (Son of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother, was at the Cedars Care Home Purton for just over 2 years. During this time,she thoroughly enjoyed being there. All the staff were friendly and considerate towards her, and she formed a special bond with some of them. There was always something going on, from monkeys, parrots and even small
ponies visiting to keep her interested and stimulated. The staff not only cared for my Mother, but also ensured we were coping as a family. Sadly my Mother passed away in May, just 12 days short of her 104th birthday. During her final few hours, the staff were outstanding with the care and dignity shown not only to her but us as a family during this difficult time. They are an outstanding team at the Cedars Purton for which I am forever grateful.
Reply from Rhiannon Freeman-Gray, on behalf of the team at The Cedars
Thank you so much for taking the time to write us this lovely review. It was a privilege to care for you mother, and we're all so sorry for your loss. If there's ever anything more we can do for you…read more
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Review of

The Cedars

from Irene G (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the carers very caring and professional even when dealing with sometimes troublesome residents and the people in charge run the care home very well ,all the staff seem happy in their work .its very clean and the food is good and appetizing. Every one at the cedars is very friendly to relatives
too ,nothing too much trouble.
Reply from Rhiannon Freeman-Gray, on behalf of the team at The Cedars
Thanks very much for this lovely review! Your kind words mean a lot to the whole team. It's great to hear you're so happy with The Cedars and if there's ever anything more we can do for you or your…read more
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  • Staff
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  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (8)

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