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Care Homes Owned by The Orders of St John Care Trust in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust in Wiltshire

Only the locations & reviews in Wiltshire for The Orders of St John Care Trust are showing below.

View the details of all 67 locations (with 5806 reviews) owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations in Wiltshire (16)

 - Browse 16 Care Homes owned by The Orders of St John Care Trust in Wiltshire
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Brookside
Ruskin Avenue, Melksham SN12 7NG 
9.8 71 reviews
Brookside, Melksham, Wiltshire
"I have been here for over 3 years now. I like to thank everyone here for what they have done for me, helping me do the correct things.…"   Read all 71 reviews
  • from £1,405 / week
  • 50 Rooms
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Athelstan House
Priory Way, Burton Hill, Malmesbury SN16 0FB 
9.7 85 reviews
Athelstan House, Malmesbury, Wiltshire
"Mum came to Athelstan House in January 2024. She had started to deteriorate, becoming very depressed after the loss of Dad and living on…"   Read all 85 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs. The home also ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bemerton Lodge
Christie Miller Road, Salisbury SP2 7EN 
9.7 88 reviews
Bemerton Lodge, Salisbury, Wiltshire
"Although my husband was at Bemerton Lodge for just a week for restbite, he was very happy and settled in very quickly. The staff treated…"   Read all 88 reviews
  • from £1,245 / week
  • 56 Rooms
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Watersmead
White Horse Way, Westbury BA13 3AH 
9.7 112 reviews
Watersmead, Westbury, Wiltshire
"Mum has been living here almost 2years. She is very happy and settled. The staff are so caring and always find the time to interact with…"   Read all 112 reviews
  • from £1,380 / week
  • 50 Rooms
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Willowcroft
Odstock Road, Salisbury SP2 8BG 
9.7 88 reviews
Willowcroft, Salisbury, Wiltshire
"My mother in law has been resident at Willowcroft since July 2025. The staff have been very caring and helped her settle into the new…"   Read all 88 reviews
  • from £1,290 / week
  • 42 Rooms
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ridgeway House
The Lawns, Wootton Bassett, Swindon SN4 7AN 
9.7 68 reviews
Ridgeway House, Swindon, Wiltshire
"Couldn't ask for anything more from Ridgeway House, the care and kindness that is shown by everyone is exceptional and we are truly…"   Read all 68 reviews
  • from £1,320 / week
  • 43 Rooms
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Goodson Lodge Care Centre
Hilperton Road, Trowbridge BA14 7JG 
9.6 94 reviews
Goodson Lodge Care Centre, Trowbridge, Wiltshire
"We knew immediately that this was the place for mum. Everyone was friendly from the very first visit, and this has continued. We…"   Read all 94 reviews
  • from £1,750 / week
  • 64 Rooms
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hayward Care Centre
Corn Croft Road, Devizes SN10 2FR 
9.6 129 reviews
Hayward Care Centre, Devizes, Wiltshire
"The Care Centre management are open and encouraged us to view the centre before we placed our relative into their care. The staff have all…"   Read all 129 reviews
  • from £1,595 / week
  • 80 Rooms
Location Type Care Home

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Cedars
High Street, Purton, Swindon SN5 4AF 
9.5 68 reviews
The Cedars, Swindon, Wiltshire
"Everyone is so helpful and kind. The kitchen made an amazing cake for Sylvia's 90 th birthday. And the home is always clean and…"   Read all 68 reviews
  • from £1,305 / week
  • 49 Rooms
Location Type Care Home

The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Coombe End Court
London Road, Marlborough SN8 2AP 
9.5 82 reviews
Coombe End Court, Marlborough, Wiltshire
"The dementia wing at Coombe End Court (Pearl) where my wife is a resident has a very friendly, welcoming ambience, as does the whole care…"   Read all 82 reviews
  • from £1,485 / week
  • 60 Rooms
Location Type Care Home

Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services. The home underwent a major ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Marden Court
Quarr Barton, Calne SN11 0EE 
9.4 64 reviews
Marden Court, Calne, Wiltshire
"Marden Court in Calne have been lovely with my nanny, she has quite progressed dementia and they're fantastic with her. Every carer manages…"   Read all 64 reviews
  • from £1,285 / week
  • 28 Rooms
Location Type Care Home

Marden Court is registered for twenty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Avonbourne Care Centre
1 Mitre Way, Old Sarum, Salisbury SP4 6GW 
9.4 110 reviews
Avonbourne Care Centre, Salisbury, Wiltshire
"My mum has been at Avonbourne for four years and I visit her regularly and at different times. I am very happy with the care and commitment…"   Read all 110 reviews
  • from £1,450 / week
  • 120 Rooms
Location Type Care Home

Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hungerford House
Beechfield Road, Corsham SN13 9DR 
9.4 93 reviews
Hungerford House, Corsham, Wiltshire
"The care at Hungerford House is fantastic. The staff are kind, considerate and know all their residents well. My only complaint is that…"   Read all 93 reviews
  • from £1,270 / week
  • 48 Rooms
Location Type Care Home

Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Seymour House
Monkton Park, Chippenham SN15 3PE 
9.3 110 reviews
Seymour House, Chippenham, Wiltshire
"Eric was in the home 16-23 Feb. He appears to have been well looked after. Care team very obliging and caring.…"   Read all 110 reviews
  • from £1,255 / week
  • 42 Rooms
Location Type Care Home

Seymour House is a forty-two capacity care home located in Chippenham, dedicated to person-centred methods and offering quality care for old-age related care needs and mental health related ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashwood Care Centre
Gipsy Lane, Warminster BA12 9LR 
9.2 80 reviews
Ashwood Care Centre, Warminster, Wiltshire
"The care teams are always friendly and are usually available to answer any queries we have about our mum. They give a high level of care,…"   Read all 80 reviews
  • from £1,585 / week
  • 82 Rooms
Location Type Care Home

Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite. The care home offers services for older people regardless of their race or religion and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Buckland Court
South Mill Road, Amesbury, Salisbury SP4 7HR 
8.5 84 reviews
Buckland Court, Salisbury, Wiltshire
"Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as…"   Read all 84 reviews
  • from £1,180 / week
  • 50 Rooms
Location Type Care Home

Buckland Court is registered for fifty residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

The Orders of St John Care Trust Reviews in Wiltshire (1426)

9.6

The Orders of St John Care Trust has a Group Review Score of 9.6 (9.556) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

Willowcroft

from S B (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are excellent at this care home, they are very friendly and welcoming and always have time for a chat. I'm always informed and updated when anything happens with my dad medically. My dad is a very fussy eater and staff always give him alternative options if there aren't things on the menu
that he wants to eat.
Rooms are comfortable, again staff very accommodating with things my dad wants in his room, his room has been made very homely for him.
Reply from Steve Gardner-Collins, On behalf of the team at WillowcroftThank you so much for your wonderful review. We're delighted to hear that you've had such a positive experience with our team. Providing a friendly, welcoming environment where families feel informed and reassured is incredibly important to us, so it's lovely to know you feel well updated about your dad's care. It's also great to hear that our team has been able to accommodate your dad's preferences, especially when it comes to meals. We understand how important it is that residents enjoy their food, and we always aim to offer flexibility and choice wherever possible. We're so pleased that his room feels comfortable and homely too-creating a personal space that reflects each resident's needs and preferences is something we truly value. Thank you again for your kind words and for trusting us with your dad's care.
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Review of

Willowcroft

from J M (Daughter-in-law of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been resident at Willowcroft since July 2025. The staff have been very caring and helped her settle into the new routine, she has been treated with kindness and compassion. She has a.lovely room which looks out over the garden. It's a relief to know that she is in a safe environment.
Reply from Steve Gardner-Collins, On behalf of the team at WillowcroftThank you so much for your kind and thoughtful review. It truly means a great deal to us. We're delighted to hear that your mother-in-law has settled well into life at Willowcroft and that our team has been able to support her with kindness and compassion during this transition. Creating a warm, safe, and welcoming environment for our residents is always our top priority, so it's wonderful to know this has brought you peace of mind. We're especially pleased that she's enjoying her room and the garden views-those little touches can make such a difference to everyday comfort and wellbeing. Thank you again for your feedback and for trusting us with your mother-in-law's care.
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Review of

Marden Court

from N B (Sister of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my sister today and was pleasantly surprised to see her sitting in the lounge, as last week when I saw her she was in bed, quite poorly. She was looking forward to her lunch, and enjoys her food. Her new room is nicer than the previous one, not having to sit on the commode through lack of
space was certainly an improvement. The fact that each of the residents has to have a commode bothers me greatly, and I feel that in this it's a big problem.
Reply from Steve Gardner-Collins, On behalf of the team at Marden CourtThank you so much for your lovely feedback. We're delighted to hear that your sister is feeling better and was able to spend time in the lounge during your visit-that's always a positive sign. It's also wonderful to know she's enjoying her meals and looking forward to them. We're pleased that you're happy with her new room as well, and we hope it continues to provide her with comfort and a pleasant environment. Your kind words mean a great deal to our team, and we'll be sure to share your feedback with them. We of course take onboard all feedback, and review our services continually. Thank you again for taking the time to share your experience.
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Review of

Marden Court

from C L (Granddaughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marden Court in Calne have been lovely with my nanny, she has quite progressed dementia and they're fantastic with her. Every carer manages to calm hr down and make her smile with ease. Everyone at the home should be extremely proud of their kindness to the residents.
Reply from Harry Marsh, On behalf of the team at Marden CourtThank you so much for your kind words. It truly means a lot to us to hear about your nanny's experience at Marden Court. We're so pleased to know that our team has been able to support her with such kindness and compassion, and to bring comfort and smiles each day. Your feedback will mean a great deal to all of our staff, who are dedicated to providing the very best care. Thank you again for taking the time to share your experience.
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Review of

Marden Court

from Andrew T (Nephew of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marden Court is an absolutely fantastic facility and care home - full of kind and supportive staff looking after the well-being of my aunt (Denise). The home has everything the residents could wish for - but it is the staff there who bring 'everything to life!'
I am so happy that my aunt is allocated
to Marden Court - following many years where my stress could have been helped- worrying about Denise's risk of falls, eating, general health and her wellbeing.
Reply from Steve Gardner-Collins, On behalf of the team at Marden CourtThank you so much for your kind and thoughtful review. It truly means a great deal to our entire team. We're delighted to hear that your aunt Denise is happy and well cared for at Marden Court. Providing a safe, supportive, and welcoming environment is at the heart of everything we do, and it's wonderful to know that this has helped ease your worries and given you peace of mind. Your recognition of our staff is especially appreciated - they are passionate about what they do, and your words will mean so much to them. We're proud to support Denise's wellbeing and to have her as part of our community. Thank you again for taking the time to share your experience.
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Review of

Brookside

from Paul N (Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for over 3 years now. I like to thank everyone here for what they have done for me, helping me do the correct things. Helping me lose weight in the 3 years. I have, like I said, more years to come, will never leave here, love everyone here.
Reply from Steve Gardner-Collins, On behalf of the team at BrooksideThank you so much for your kind words. It truly means a lot to us to hear about your journey over the past three years. We're so proud of everything you've achieved, especially your commitment and success with your weight loss - that's an incredible accomplishment! It's been a pleasure to support you, and we're delighted to know you feel happy and at home here. Your positivity and determination are an inspiration to everyone around you. We look forward to many more years together - you're a valued part of our community, and we're so glad to have you with us.
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Review of

Willowcroft

from Justine P (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly, kind, and professional. Always ready to help and care. The home is always clean and tidy. Each room is comfortable and homely. Always kept informed of mum's health and incidents. Can't recommend this care home enough.
Reply from Steve Gardner-Collins, On behalf of the team at WillowcroftThank you so much for your wonderful review of Willowcroft. It means a great deal to hear that our team's friendliness, kindness, and professionalism have made such a positive impression. Providing a clean, comfortable, and homely environment is something we take great pride in, and we're delighted that this has been reflected in your experience. We are especially pleased to know that you feel well-informed about your mum's health and care. Maintaining open and transparent communication with families is incredibly important to us. Your recommendation means a lot to everyone at Willowcroft, and your feedback will be shared with the whole team.
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Review of

Marden Court

from Kirsty L (Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, compassionate staff, lots of activities, and my mum has been happy living here. Staff are always easy to talk to with any queries. They can be short-staffed, meaning mum isn't always showered every week, but is done as soon as enough staff are on duty.
Reply from Steve Gardner-Collins, On behalf of the team at Marden CourtThank you for taking the time to share your feedback about Marden Court. We are so pleased to hear that your mum is happy living with us and that you've found our team to be kind, compassionate, and approachable. It's also wonderful to know that the activities on offer are making a positive difference to her experience. We truly appreciate your honest comments regarding staffing levels and personal care routines. While we always strive to ensure all aspects of care are delivered consistently and promptly, we recognise that there are occasions where we can do better. Please be assured that we are continually reviewing our staffing and care planning to minimise any delays and maintain the high standards our residents deserve. Your feedback is invaluable in helping us improve, and we're grateful for your understanding. If you would like to discuss anything further, please don't hesitate to get in touch with us directly.
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Review of

Avonbourne Care Centre

from C C (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Facilities and care are excellent, activities are very good and suitable for residents that are elderly and those who have dementia. The only reason I have not given excellent in all areas, is that since the reorganisation, I miss the welcome from the manager/deputy on arriving, and feel that the extra
staff on arriving, and feel that the extra staff precedence was a bonus.
Reply from Steve Gardner-Collins, On behalf of the team at Avonbourne Care CentreThank you for taking the time to share your thoughtful feedback about Avonbourne Care Centre. We're really pleased to hear that you feel the facilities, care, and activities are of a high standard and well suited to both our elderly residents and those living with dementia. We also truly appreciate your honest comments regarding your experience since the recent reorganisation. Creating a warm, welcoming environment for everyone who visits is very important to us, and we understand how meaningful those personal greetings from the manager or deputy, as well as the additional staff presence can be. Your feedback has been shared with the team, and we will be reflecting on how we can continue to enhance the arrival experience for families and visitors. Thank you again for your valuable insights and for recognising the hard work of our staff.
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Review of

Ridgeway House

from H C (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't ask for anything more from Ridgeway House, the care and kindness that is shown by everyone is exceptional and we are truly grateful for all that is done to look after my dad. A special thanks to the activity team and catering staff who go above and beyond, to make the residents feel individually
considered, what an amazing care home!
Reply from Steve Gardner-Collins, On behalf of the team at Ridgeway HouseThank you so much for your wonderful review of Ridgeway House. We're absolutely delighted to hear how happy you are with the care and kindness shown to your dad. It means a great deal to us that you've recognised the efforts of the whole team, and especially our activity and catering colleagues, who work so hard to ensure every resident feels valued and individually supported. Your kind words and appreciation truly mean a lot, and we're grateful you took the time to share your experience.
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Review of

Hungerford House

from Maria C (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Hungerford House is fantastic. The staff are kind, considerate and know all their residents well. My only complaint is that there needs to be more staff on duty. A lot of residents have deteriorated over time and have more needs that need more people to help them.
Reply from Steve Gardner-Collins, On behalf of the team at Hungerford HouseThank you for your kind feedback. We're really pleased to hear that you feel the care at Hungerford House is fantastic and that our team are kind, considerate, and know the residents well. Building those relationships and providing compassionate support is something we're very proud of. We also appreciate you sharing your concerns about staffing levels. As residents' needs change over time, we continually review staffing to ensure we can provide the right level of support and care. Feedback like yours is important and helps us reflect on how we can continue to improve the experience for everyone living at Hungerford House. Thank you again for taking the time to share your thoughts.
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Review of

Seymour House

from Veronica W (Wife of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eric was in the home 16-23 Feb. He appears to have been well looked after. Care team very obliging and caring.
Reply from Steve Gardner-Collins, On behalf of the team at Seymour HouseThank you for taking the time to share your review. We're very pleased to hear that Eric was well looked after during his stay with us at Seymour House. It's wonderful to know that you found our care team obliging and caring, and that your overall experience with both our staff and management was a five-star one. Your kind feedback means a great deal to the whole team, and we will be sure to share your comments with them. Thank you again for your support and for trusting us with Eric's care.
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Review of

Hayward Care Centre

from A E (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Care Centre management are open and encouraged us to view the centre before we placed our relative into their care. The staff have all been professional and kind. The facilities are very clean. I have been impressed how well the staff care for my relative. And if more medical assistance is needed,
they act quickly. The food is home cooked and varied. It was a worrying time for my family, and Hayward Care Centre stepped in. I am so grateful for their kindness and excellent care. Thank you.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience with Hayward Care Centre. It means a great deal to our team to hear that you felt welcomed and supported when visiting the home and making such an important decision for your relative. We are delighted that our staff's professionalism, kindness, and responsiveness have made a positive difference during what can understandably be a worrying time for families. Your comments about the cleanliness of the home, the quality of the home-cooked meals, and the attentive care provided to your relative will be shared with the whole team, who work hard every day to create a safe, comfortable, and caring environment for all residents. Thank you again for your trust and appreciation. It is a privilege to care for your loved one and support your family.
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Review of

Bemerton Lodge

from Gillian H (Wife of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband was at Bemerton Lodge for just a week for restbite, he was very happy and settled in very quickly. The staff treated him with respect and he enjoyed his meals. He has requested to go back when he will need another week of restbite, he felt completely at home there.
Reply from Steve Gardner-Collins, On behalf of the team at Bemerton LodgeThank you for taking the time to share your kind feedback. We're delighted to hear that your husband settled in so quickly during his respite stay at Bemerton Lodge and that he felt happy and comfortable with us. It's wonderful to know that he enjoyed his meals and that our team made him feel respected and at home during his time here. The fact that he would like to return for another respite stay means a great deal to us. We will be sure to share your lovely comments with the whole team. Thank you again for your support and for trusting us with your husband's care.
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Review of

Athelstan House

from Caroline B (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Athelstan House in January 2024. She had started to deteriorate, becoming very depressed after the loss of Dad and living on her own. After a period of respite at Athelstan she decided not to go home, enjoying the company, activities, food and feeling safe. Mum has made a marked improvement
and is so much happier. The staff are great and the atmosphere is welcoming, we are extremely grateful
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you so much for sharing your experience. We're truly delighted to hear how well your Mum has settled into life at Athelstan House.
Moving into a care home can be a big change, especially after such a difficult time following the loss of your Dad, so it's wonderful to know that the companionship, activities, food and supportive environment have helped her feel safe, happier and more at home. Seeing residents regain their confidence and enjoyment in daily life means a great deal to all of us. Your kind words about our team and the welcoming atmosphere are very much appreciated, and we'll be sure to share your feedback with the staff. Thank you for trusting us with your Mum's care - it means a lot to the whole team at Athelstan House.
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Review of

Athelstan House

from C W (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband attends weekdays daily. Just before Christmas, I was out for lunch and was ill. Athelstan House kept my husband in to stay for 2 nights on very short notice and went to pharmacy for medication.
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you for your wonderful review and for sharing your experience with Athelstan House. We're so pleased that we were able to support both you and your husband when you needed it most. Providing flexible and compassionate care for our families is very important to us, and we're glad that the team could step in at short notice to ensure your husband was safe and comfortable while you recovered. We also hope you were feeling much better soon after. It's especially rewarding to hear your kind feedback about our staff, facilities, and the overall care provided. Your comments mean a great deal to the whole team, who work hard every day to create a safe, welcoming, and dignified environment for everyone who attends. Thank you again for your 5-star review and for trusting us with your husband's care. We look forward to continuing to support you both.
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Review of

Hayward Care Centre

from V C (Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you so much for your wonderful review! We're thrilled to hear you had a 5-star experience at Hayward House across all areas. It means a lot to our team to know that our care, facilities, and activities are making a positive difference for our residents. We'll be sure to share your kind words with everyone here.
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Review of

Brookside

from John D (Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I came here, I have been well looked after, all the staff have been kind and helpful to me, all in all I am very happy here, and could not wish for a better home
Reply from Steve Gardner-Collins, On behalf of the team at BrooksideThank you so much for your kind review! We're delighted to hear that you feel well looked after and happy in your home. It's wonderful to know that our staff, care, and facilities are making such a positive difference for you. Your feedback means a lot to our whole team!
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Review of

Coombe End Court

from Humph J (Husband of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The dementia wing at Coombe End Court (Pearl) where my wife is a resident has a very friendly, welcoming ambience, as does the whole care home. The care team on Pearl are all very kind and gentle, nothing being too much trouble for those they are looking after. The management at CEC are a highly skilled
and motivated team who put the residents first, and are scrupulous in keeping the relatives well informed of everything concerning their loved one. The kitchen (and the food which emanates from it) is quite exceptional for a care home. In summary I remain beyond delighted with the way that CEC look after my wife.
Reply from Steve Gardner-Collins, On behalf of the team at Coombe End CourtThank you so much for your kind and thoughtful review. We are thrilled to hear that you feel welcomed and supported at Coombe End Court, and that Pearl and our team have been able to provide such a positive experience for your wife. Our staff take great pride in delivering compassionate care, and it's wonderful to know that their efforts, along with our management team and kitchen, have made a meaningful difference for you and your family. Your feedback is truly appreciated, and we remain committed to ensuring your wife continues to receive the highest standard of care.
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Review of

Athelstan House

from M S (Friend of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the service provided in Day Center. John has the best care day by day. Excellent service from the moment we enter to the end of the day. Thank you.
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you so much for your wonderful feedback. We're delighted to hear how happy you are with the service at the Day Centre at Athelstan House. It's especially lovely to know that John is receiving the very best care each day and that your experience is consistently positive from the moment you arrive to the end of the day. Providing a warm welcome, high-quality support, and meaningful day-to-day care is exactly what our team strives for, so your kind words will mean a great deal to everyone involved. Thank you again for your trust and appreciation.
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Awards / Recognitions (9)

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