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Care Homes Owned by The Orders of St John Care Trust in Wiltshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust in Wiltshire

Only the locations & reviews in Wiltshire for The Orders of St John Care Trust are showing below.

View the details of all 67 locations (with 5704 reviews) owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations in Wiltshire (16)

 - Browse 16 Care Homes owned by The Orders of St John Care Trust in Wiltshire
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Brookside

Ruskin Avenue, Melksham SN12 7NG 

9.8 69 reviews
"Mum loved being at Brookside, she called it home. The staff go above and beyond for their family (I would not call them Residents). You…"   Read all 69 reviews
Location Type Care Home

Brookside is an established care home in Melksham and has been serving the local and wider Wiltshire community for over 40 years. It offers compassionate, individualised residential care for up to 50 residents, and has been awarded an overall 'Outstanding'… Read more about Brookside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,405 / week
Ridgeway House

The Lawns, Wootton Bassett, Swindon SN4 7AN 

9.7 68 reviews
"The over riding experience for my family with Ridgeway House was genuine care from the whole team for all of their residents and my mum.I…"   Read all 68 reviews
Location Type Care Home

Ridgeway House is registered for forty-three residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia or a learning disability, while also being able to offer respite and day care. Care… Read more about Ridgeway House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms
  • from £1,320 / week
Athelstan House

Priory Way, Burton Hill, Malmesbury SN16 0FB 

9.7 83 reviews
"My dad has been at Athelstan House's day care for over a year now, and he's had many respite visits. I have to say, the staff are always so…"   Read all 83 reviews
Location Type Care Home

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs. The home also cares for residents with nursing needs who will be… Read more about Athelstan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,550 / week
Goodson Lodge Care Centre

Hilperton Road, Trowbridge BA14 7JG 

9.7 94 reviews
"We knew immediately that this was the place for mum. Everyone was friendly from the very first visit, and this has continued. We…"   Read all 94 reviews
Location Type Care Home

Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents. Split… Read more about Goodson Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 64 Rooms
  • from £1,750 / week
Bemerton Lodge

Christie Miller Road, Salisbury SP2 7EN 

9.7 86 reviews
"I recently visited Bemerton lodge to see my father. I am a wheelchair user and the staff put my dad in a wheelchair and brought him to a…"   Read all 86 reviews
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Bemerton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 56 Rooms
  • from £1,245 / week
Watersmead

White Horse Way, Westbury BA13 3AH 

9.7 112 reviews
"Mum has been living here almost 2years. She is very happy and settled. The staff are so caring and always find the time to interact with…"   Read all 112 reviews
Location Type Care Home

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents. All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play… Read more about Watersmead

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,380 / week
Willowcroft

Odstock Road, Salisbury SP2 8BG 

9.6 85 reviews
"Mum has been in Willowcroft since being compelled to leave her home after a fall, being admitted to hospital first, then welcomed to…"   Read all 85 reviews
Location Type Care Home

Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care. Care charity and provider The Orders of St John Care Trust are respected… Read more about Willowcroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms
  • from £1,290 / week
Hayward Care Centre

Corn Croft Road, Devizes SN10 2FR 

9.5 127 reviews
"A very informative review. I'm very grateful, as so pleased with Mum's care and all the kind staff who are working on Mum's case. Mum is…"   Read all 127 reviews
Location Type Care Home

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing professionals committed to a compassionate approach. Independent… Read more about Hayward Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,595 / week
The Cedars

High Street, Purton, Swindon SN5 4AF 

9.5 68 reviews
"Everyone is so helpful and kind. The kitchen made an amazing cake for Sylvia's 90 th birthday. And the home is always clean and…"   Read all 68 reviews
Location Type Care Home

The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine residents. The home is set in its own attractive… Read more about The Cedars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 49 Rooms
  • from £1,305 / week
Coombe End Court

London Road, Marlborough SN8 2AP 

9.5 82 reviews
"I feel mum is very well looked after and on the whole in clothing coordinate which in the past would have mattered to her. I think perhaps…"   Read all 82 reviews
Location Type Care Home

Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services. The home underwent a major refurbishment in 2016 and now boasts a separate dementia… Read more about Coombe End Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,485 / week
Ashwood Care Centre

Gipsy Lane, Warminster BA12 9LR 

9.3 80 reviews
"Mum was always treated with kindness and respect. All staff knew her name and mine. She was a resident for just short of 9 years until her…"   Read all 80 reviews
Location Type Care Home

Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite. The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest… Read more about Ashwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 82 Rooms
  • from £1,585 / week
Marden Court

Quarr Barton, Calne SN11 0EE 

9.3 60 reviews
"A friend of a resident in the home. I've been attending the home for 2 years. Cannot say anymore than excellent in every way. All looked…"   Read all 60 reviews
Location Type Care Home

Marden Court is registered for twenty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Marden Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 28 Rooms
  • from £1,285 / week
Hungerford House

Beechfield Road, Corsham SN13 9DR 

9.2 92 reviews
"The overworked staff at Hungerford House are amazing. They are always kind, caring and attentive to residents' needs. The staff have…"   Read all 92 reviews
Location Type Care Home

Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs. Care charity and provider The Orders of… Read more about Hungerford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 48 Rooms
  • from £1,270 / week
Avonbourne Care Centre

1 Mitre Way, Old Sarum, Salisbury SP4 6GW 

9.2 109 reviews
"My mum has been at Avonbourne for four years and I visit her regularly and at different times. I am very happy with the care and commitment…"   Read all 109 reviews
Location Type Care Home

Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially… Read more about Avonbourne Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,450 / week
Seymour House

Monkton Park, Chippenham SN15 3PE 

9.0 107 reviews
"There are not enough positive words to express my experience of Seymour House as a care home. My dad was a resident from April '25 until…"   Read all 107 reviews
Location Type Care Home

Seymour House is a forty-two capacity care home located in Chippenham, dedicated to person-centred methods and offering quality care for old-age related care needs and mental health related needs. Care charity and provider The Orders of St John Care… Read more about Seymour House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 42 Rooms
  • from £1,255 / week
Buckland Court

South Mill Road, Amesbury, Salisbury SP4 7HR 

8.7 83 reviews
"Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as…"   Read all 83 reviews
Location Type Care Home

Buckland Court is registered for fifty residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care Trust… Read more about Buckland Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,180 / week

The Orders of St John Care Trust Reviews in Wiltshire (1405)

9.5

The Orders of St John Care Trust has a Group Review Score of 9.5 (9.548) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

Overall Experience
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Reviewer Connection to The Orders of St John Care Trust
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Review of

Hayward Care Centre

from Ann T (Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a very friendly home & I can do the things I would like to do and not feel forced. I must admit I like being prompted and try to be on time first thing in the morning. It was Monday morning, and we all scrambled down to the bottom floor. It was a bit crowded, and carers came through to spend
a few moments in the lovely garden. Perhaps when it's sunnier we can work out in the garden. Everybody very friendly.
Reply from Harry Marsh, On behalf of the team at Hayward Care CentreThank you for sharing your lovely feedback. We're so pleased to hear that you feel Hayward Care Centre is a friendly home where you can enjoy doing the things you like, without ever feeling pressured. Supporting independence while offering gentle encouragement is very important to us, so it's wonderful to know you appreciate the prompts in the morning too. It's also great to hear you're enjoying time in the garden, we're certainly looking forward to making the most of it when the sunnier weather arrives! Thank you again for your kind words, they mean a great deal to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashwood Care Centre

from J C (Son-in-law of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care teams are always friendly and are usually available to answer any queries we have about our mum. They give a high level of care, and are supportive of both residents and visiting family.
Reply from Harry Marsh, On behalf of the team at Ashwood Care CentreThank you for taking the time to share your feedback. We're delighted to hear that you find our care team friendly, approachable and supportive, and that they provide a high level of care for your mum. It's especially reassuring to know you feel able to ask questions and that both residents and visiting families are well supported. Your kind comments mean a great deal to the whole team. Thank you again for your trust and for sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Coombe End Court

from P R (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel mum is very well looked after and on the whole in clothing coordinate which in the past would have mattered to her. I think perhaps more activities would be good than I do realise it might be hard to get residents in Pearl to cooperate.
Reply from Steve Gardner-Collins, On behalf of the team at Coombe End CourtThank you for sharing your feedback. We're delighted to hear that your mum is well cared for and that her clothing is coordinated, we know how important those details can be. We also appreciate your suggestion regarding activities. We continually strive to offer engaging experiences for all our residents, and we understand that participation can vary depending on individual preferences and abilities. Your feedback is very helpful as we look at ways to enhance activity options in Pearl, ensuring they are enjoyable and accessible for everyone. Thank you again for taking the time to share your thoughts. We really value your input and will continue to work on providing the best possible care and experiences for all our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hungerford House

from N O (Daughter-in-law of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has found the transition into a care setting very difficult. The staff at Hungerford have all gone the extra mile to he;p her settle in. I personally have found the manager really helpful in listening and actioning any issues raised. Thank you to all the staff at Hungerford House.
Reply from Steve Gardner-Collins, On behalf of the team at Hungerford HouseThank you very much for taking the time to share your feedback. We understand that moving into a care setting can be a difficult transition, and we're really pleased to hear that our team has been able to support your mother-in-law with care, patience, and compassion. It's also encouraging to know that you've found the manager approachable and responsive to any concerns raised. Your kind words mean a great deal to all of us and will be shared with the whole team. Thank you again for your appreciation and trust in Hungerford House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hayward Care Centre

from David L (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you so much for taking the time to leave such a positive review. We're delighted to hear that you experienced excellent care at Hayward Care Centre. Your kind words mean a great deal to our team, who work hard to provide compassionate, person-centred support every day. We will be sure to share your feedback with the staff, as it is always encouraging to know their efforts are appreciated. Thank you again for your recommendation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Athelstan House

from D M (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Athelstan House's day care for over a year now, and he's had many respite visits. I have to say, the staff are always so welcoming and make his stay there, whether it's just a day or a week, very enjoyable. There's always something happening to keep him entertained, he's well fed
and I know when I leave him there, he is well looked after.
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you so much for sharing your experience. We're delighted to hear that your dad enjoys his time at Athelstan House, whether for day care or respite visits. Our team works hard to create a welcoming and engaging environment, and it's wonderful to know that he feels well looked after and cared for. Your kind words mean a lot to all of us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hungerford House

from John C (Son of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff really friendly and helpful. They know my mum really well.
Reply from Steve Gardner-Collins, On behalf of the team at Hungerford HouseThank you so much for your kind 5-star review. We're delighted to hear that you've found the team at Hungerford House to be friendly and helpful. Getting to know our residents well is incredibly important to us, so it's wonderful to know your mum is so well known and supported by the staff. Your feedback will be shared with the team and means a great deal to everyone.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Cedars

from David H (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so helpful and kind.
The kitchen made an amazing cake for Sylvia's 90 th birthday.
And the home is always clean and tidy.
They are always very welcoming to all people and we always try and bring a dog for everyone in the home to enjoy.
Reply from Steve Gardner-Collins, On behalf of the team at The CedarsThank you so much for your kind and thoughtful review. We're delighted to hear that you've found everyone at The Cedars to be so helpful and kind. It's wonderful to know that Sylvia's 90th birthday was made special with an amazing cake from our kitchen team - celebrations like these mean a great deal to us. We're also pleased that you've noticed how clean and welcoming the home is. Your visits, especially bringing a dog for everyone to enjoy, truly brighten the days of our residents and staff alike. Thank you for being such a valued part of our community.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Athelstan House

from V P (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care for my mother who has dementia. Staff are amazing and my mother is very happy at Athleston House. The staff are friendly and keep me well informed about my mother and her daily care and needs.
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you so much for taking the time to leave such a kind review. We are delighted to hear that your mother is happy at Athleston House and that you feel confident in the care she is receiving. Supporting residents living with dementia and keeping families well informed is extremely important to us, and your feedback means a great deal to our whole team. Thank you for your trust and for your lovely words about our staff.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hayward Care Centre

from K J (Granddaughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home - They go above and beyond to take care of my grandmother. They genuinely care, and communication is great between family and staff.
Lovely, friendly environment which is beautifully decorated.
Lots of activities and cheerful music throughout the home.
100% recommend.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you so much for your wonderful review and recommendation. We are delighted to hear that your grandmother is receiving such positive care and that you feel well supported through open and effective communication with the team. Creating a caring, friendly environment with engaging activities and a welcoming atmosphere is very important to us, so it's lovely to know this has been reflected in your experience. Your kind words will be shared with our staff, who will be greatly encouraged. Thank you again for taking the time to share your feedback.
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  • Treated with Dignity
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Review of

Athelstan House

from J T (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is looked after and cared for in every way possible .
All staff really care about the resident . Mum and all of her family are very happy with the level of care that she receives in Athelstan house
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you very much for your kind feedback. We are delighted to hear that your mother is cared for in every way possible and that you are happy with the level of care she receives at OSJCT Athelstan House. Knowing that both residents and their families feel supported and reassured means a great deal to us. Your comments will be shared with the team, who will be encouraged by your lovely words. Thank you for taking the time to leave a review.
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Review of

Avonbourne Care Centre

from I C (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Avonbourne for four years and I visit her regularly and at different times. I am very happy with the care and commitment provided by the excellent staff. They are always kind, caring and more than happy to help. The facilities and layout of the home are also very good. She feels safe
and is very happy. The entertainment provided is very good and extremely varied. The entertainment provided is very good and extremely varied. The entertainment staff are also fantastic. My mum is able to enjoy her love of dancing and musk on a regular basis. I would have no hesitation in recommending Avonbourne as it gives me peace of mind, knowing my mum is happy and well looked after when I can't be there. Although my mum has dementia, she leads a happy, safe and fulfilled life and this thanks to the excellent staff and facilities at Avonbourne.
Reply from Steve Gardner-Collins, On behalf of the team at Avonbourne Care CentreThank you so much for taking the time to share such a detailed and heartfelt review. We are truly pleased to hear how happy and well cared for your mum is at Avonbourne, and that she feels safe, fulfilled, and able to enjoy the things she loves, such as dancing and music. Your kind words about our staff, facilities, and activities mean a great deal to us, as providing compassionate, person-centred care is central to everything we do. We will be delighted to share your feedback with the whole team, who will find it very rewarding. Thank you for your recommendation and for trusting us with your mum's care, your peace of mind is incredibly important to us.
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Review of

Hayward Care Centre

from C M (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very informative review.
I'm very grateful, as so pleased with Mum's care and all the kind staff who are working on Mum's case. Mum is treated with dignity, and it's so lovely to see Mum having interactions with all at Hayward Care Centre and health improvements.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you very much for your kind and thoughtful review. We are delighted to hear that you are pleased with the care your Mum is receiving at Hayward Care Centre. Treating our residents with dignity, compassion, and respect is at the heart of everything we do, and it is wonderful to know that you have seen both positive interactions and health improvements. I will be sure to pass on your lovely feedback to the team, who will be greatly encouraged by your words. Thank you again for taking the time to share your experience.
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Review of

Hayward Care Centre

from Iris E (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have stayed here for 6 months and have settled in well. Staff are helpful and there when I need them. There are activities every day. Everyone is very friendly, supportive and I am very happy with the care. The home is homely, and lots of others to talk to. My family visits whenever they like. The housekeeping
team do a good job.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you for sharing your experience. We're so pleased to hear that you've settled in well and are happy with the care, activities, and friendly atmosphere at Hayward Care Centre. Our team works hard to make the home welcoming and supportive, and it's wonderful to know you feel at home and well looked after. Your feedback is greatly appreciated!
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  • Treated with Dignity
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Review of

Hayward Care Centre

from Alan S (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident since Oct 25. Since then, she has been very comfortable and well cared for. The staff are very friendly and caring to Mum and all of her family. We are kept informed of any changes to her condition, treatment/care plans and medication. No complaints whatsoever. We're more than
happy with her care.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you so much for your kind words. We're delighted to hear that your mum has been comfortable and well cared for since joining Hayward Care Centre. Our team takes pride in providing friendly, compassionate care and keeping families informed, so it's wonderful to know this has made a positive difference for you. Your feedback means a lot to us!
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Review of

Hayward Care Centre

from G J (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Very informative.
Plenty of time to ask questions, and I felt good answers were given to everything I needed to know.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you for your excellent feedback. We're very pleased to hear that you found the information helpful and felt you had plenty of time to ask questions. It's important to us that everything is explained clearly, and we're glad we could answer everything you needed to know. Thank you for taking the time to share your experience.
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Review of

Hayward Care Centre

from L A (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are lovely.
Dad has been very happy living at Hayward Care Centre.
Reply from Steve Gardner-Collins, On behalf of the team at Hayward Care CentreThank you for your lovely feedback. We're so pleased to hear that your dad has been very happy living at Hayward Care Centre. Our team will be delighted to know their care and kindness have made such a positive difference. Thank you for taking the time to share this with us.
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Review of

Watersmead

from W G (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I are very pleased with the care my husband gets in Watersmead. The staff are all very good and helpful, and look after him very well.
They are also very kind to us all when we visit, nothing is too much trouble. Thank you all.
Reply from Steve Gardner-Collins, On behalf of the team at WatersmeadThank you so much for your kind words. We're delighted to hear that your husband is receiving such good care at Watersmead, and that you and your family feel welcomed and supported when you visit. Our team works hard to provide compassionate care, so your feedback really means a lot to us. Thank you for taking the time to share your experience.
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Review of

Seymour House

from Katherine B (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are not enough positive words to express my experience of Seymour House as a care home. My dad was a resident from April '25 until early January '26 and in that time, despite limitations, his health actually improved! I could put that down to the level of care, good quality food (and lots of it)
and the interactions with other residents who he came to know as friends. Seymour House is obviously a care home, but you can see the lengths that the management and care team go to, to ensure each resident gets to feel like it's "their" home.
As dad's health declined, his care was adjusted accordingly, so he didn't have to endure any additional stress. Kindness, respect, dignity and love are words that come to mind when thinking about the care team and how they related to my dad. I will be forever grateful to have found such a wonderful place for Dad to live out his final months and I would 100% recommend Seymour House. Thank you xx
Reply from Steve Gardner-Collins, On behalf of the team at Seymour HouseThank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words and by the trust you placed in us to care for your dad during such an important time in his life. It means a great deal to our whole team to know that he felt comfortable, cared for, and at home with us, and that his health and wellbeing benefitted from the care, companionship, and environment at Seymour House. Your recognition of our team's kindness, respect, and dedication will be shared with everyone, it is exactly what they strive for every day. We were honoured to support your dad as his needs changed and to ensure he was able to live his final months with dignity, comfort, and peace. Thank you again for your recommendation and for allowing us to be part of your family's journey. Sending our very best wishes to you and your loved ones.
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Review of

Athelstan House

from Louise W (Friend of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is a resident at Athelstan House and she is thoroughly enjoying it, especially the group activities.
She has recently been on a group trip out too.
There is always something going on.
The care staff are warm and friendly and also very welcoming to me when I visit.
She was initially
unsure about moving in to a care home but now says she is so pleased she did.
Reply from Steve Gardner-Collins, On behalf of the team at Athelstan HouseThank you so much for sharing your lovely feedback. We're delighted to hear that your friend is enjoying life at Athelstan House and making the most of the group activities and outings, there really is always something happening! It's wonderful to know that she's settled in so well and feels happy with her decision to move in. Your kind comments about our care team being warm, friendly, and welcoming to visitors mean a great deal to us, and we'll be sure to pass them on. Thank you for taking the time to leave a review and for being such a supportive friend. We look forward to welcoming you again soon.
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Awards / Recognitions (8)

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