Ashwood Care Centre

As a visitor I am always treated with a friendly respect which eases what could be a painful experience. Anne in her condition is in the right place and I am confident she is being cared for properly.

Thank you for caring for my aunt

We as a family have had a very stressful 6 months regarding my mother who is 99 years old. All the staff at Ashwood have been so supportive, professional and compassionate, way above of what would be acceptable. My mum is the happiest she has been for many years.

From managerial to cleaning staff everybody was absolutely lovely. As a family we couldn't of asked for more, our dad's needs were highly catered to on every level. We were also treated with respect, queries answered, and requests carried out. We really would have no problem recommending Ashwood Care Centre to anyone requiring excellent care.

The care teams are always friendly and are usually available to answer any queries we have about our mum. They give a high level of care, and are supportive of both residents and visiting family.

Mum was always treated with kindness and respect. All staff knew her name and mine. She was a resident for just short of 9 years until her death. She was living with dementia and could be challenging at times. I found the staff easy to talk to about any minor concerns I had. Her birthday and Christmas were always celebrated and presents given. The food was excellent and was made easier for her to manage towards the end of her life. I would strongly recommend this care home.

My husband went to respite at Christmas for 9 days. He wasn't helped in shower (use to having carer at home, staff were told when he arrived) clothes not changed. Only 4 overnight incontinent pants were used for 9 nights!! Christmas Day after telling them we would pick him up at 3.30pm & new trousers were in the wardrobe for him to wear. He was in bed in scruffy track suit trousers. Our son not very happy when we went to collect on 27 Dec in bed in p.js, at 10am.

My sister and I are extremely grateful for the care mum receives in a lovely environment delivered with compassion. Food is really nice too.

My mother thoroughly enjoyed her stay at Ashwood Care Centre. She was well cared for an enjoyed conversing with the staff and would definitely use the service again to provide her carer and son with some respite.

My dad currently lives at Ashwood since October 2024. In the short time he has been there I and my sister have always been impressed by the friendliness, care, support of Ashwood to my dads needs. We always feel welcomed & spoken to & all the staff know all the residents names. I feel happy in the knowledge that he is safe, comfortable, considered & is treated with respect, kindness & above all patience.

My husband was resident in Ashwood Care Centre for almost two years. He had been diagnosed with dementia following a fall, but personally I saw few signs of increasing dementia, however, owing to his (and my) age and mobility I could not have cared for him at home.

Ashwood Care Centre is a very friendly and well-run home. The grounds are beautiful and the home is very well maintained. The staff are very approachable and always address Mum by name. There is an excellent range of activities provided for residents throughout the year. The staff and management are very responsive to us as a family and do all they can to support Mum's care needs. The home has a family feel to it, led from the top. All staff are kind and caring.

My mother became a resident in April 2024 and we have found the care very good. The staff are friendly and understanding. She enjoys her meals with other residents. There are lots of activities to join in if she wishes. I visit 3 or 4 times a week and am made to feel very welcome. I feel much happier that she is safe and being looked after.

Such wonderful care for my dad who was in the Dementia Unit. They were very efficient, so kind and caring looking after his every need and providing a safe place for him.

The care home manager was above and beyond. We can never thank them enough for how they cared for Dad.

This was the only care centre I viewed for my father. I instantly felt at home and knew it was the right place for my father's needs. All the staff are very friendly and nothing is too much trouble for them. I have attended activities for the residents, they are well-organised and give the residents lots of fun. The residents are always well-presented and clean. The home is always very clean, to a high standard.

Mum's care was excellent during the two weeks of respite she spent at Ashwood. She became calmer, happier and her smiling face returned which played a huge part in my brother and myself making the decision that mum would have a better quality of life residing at Ashwood permanently.

My parents spent almost 3 years at Ashwood. In all this time they were treated with respect, dignity & love, & we cannot thank the wonderful staff enough for their devotion. A truly homely atmosphere. Thank you, Ashwood. You are all worth your weight in gold.

I can't comment on the value for money at Ashwood as I have no involvement with he finance involved but it seems to be a very friendly place to live where the staff are obviously dedicated to careful treatment of the residents.

He was always content.

I cannot speak highly enough of the care my mother has received since entering Ashwood Care Centre. The staff are excellent. My mother has nothing but praise for the way they look after her. Nothing is too much trouble. Being 93 she is treated with respect by everyone. Living out the area I feel confident she is safe, warm, clean and well fed. Thank you so much.