
I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite.
The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest quality.
Care Provided by Ashwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the home.
We currently have a welcome offer available for new residents funding their own care at Ashwood Care Centre. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and a toiletry gift set on arrival.
*Terms and conditions apply. Available a limited time only. Speak to a member of the team for more information.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Ashwood Care Centre for full pricing details and T&Cs.
Contact Ashwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Pauline Colman-Holland(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Ashwood Care Centre Reviews (82)
Ashwood Care Centre has a Review Score of 9.4 (9.417) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashwood Care Centre has 82 reviews.
We as a family have had a very stressful 6 months regarding my mother who is 99 years old. All the staff at Ashwood have been so supportive, professional and compassionate, way above of what would be acceptable. My mum is the happiest she has been for many years.
Thank you for your lovely review and for sharing your family's experience with Ashwood Care Centre. We understand how difficult the past few months must have been, and we're so pleased that our team's support, professionalism and compassion have helped both you and your mother during this time....
From managerial to cleaning staff everybody was absolutely lovely. As a family we couldn't of asked for more, our dad's needs were highly catered to on every level. We were also treated with respect, queries answered, and requests carried out. We really would have no problem recommending Ashwood Care Centre to anyone requiring excellent care.
Thank you for your lovely review and recommendation. We are delighted to hear that your dad received such high-quality care and that your family felt supported and respected throughout. Your kind words will mean a great deal to our whole team at Ashwood Care Centre. Thank you again for taking the time to share your experience.
The care teams are always friendly and are usually available to answer any queries we have about our mum. They give a high level of care, and are supportive of both residents and visiting family.
Thank you for taking the time to share your feedback. We're delighted to hear that you find our care team friendly, approachable and supportive, and that they provide a high level of care for your mum. It's especially reassuring to know you feel able to ask questions and that both residents and...
Mum was always treated with kindness and respect. All staff knew her name and mine. She was a resident for just short of 9 years until her death. She was living with dementia and could be challenging at times. I found the staff easy to talk to about any minor concerns I had. Her birthday and Christmas were always celebrated and presents given. The food was excellent and was made easier for her to manage towards the end of her life. I would strongly recommend this care home.
Thank you so much for your lovely 5* review in all areas. The team and everyone at Ashwood are so grateful you took the time to write such a wonderful review.
My husband went to respite at Christmas for 9 days. He wasn't helped in shower (use to having carer at home, staff were told when he arrived) clothes not changed. Only 4 overnight incontinent pants were used for 9 nights!! Christmas Day after telling them we would pick him up at 3.30pm & new trousers were in the wardrobe for him to wear. He was in bed in scruffy track suit trousers. Our son not very happy when we went to collect on 27 Dec in bed in p.js, at 10am.
Thank you for your feedback. It is disappointing to hear that your experiences have fallen short of the high standards we set ourselves. Please be assured your concerns will be investigated, addressed and any learnings shared with the team. Meanwhile, if you would like to talk through these concerns, please advise and the Home Manager will telephone you.
My sister and I are extremely grateful for the care mum receives in a lovely environment delivered with compassion. Food is really nice too.
Thank you for your kind words and for taking the time to write us a review. It's an honour to have your mum with us, and we're delighted that you and your sister are happy with the support she receives.
My mother thoroughly enjoyed her stay at Ashwood Care Centre. She was well cared for an enjoyed conversing with the staff and would definitely use the service again to provide her carer and son with some respite.
We appreciate you taking the time to share your experiences, thank you. It was a pleasure to have your mother with us and she's welcome any time. Please just let us know if there is ever anything more we can do to support her or your family.
My dad currently lives at Ashwood since October 2024. In the short time he has been there I and my sister have always been impressed by the friendliness, care, support of Ashwood to my dads needs. We always feel welcomed & spoken to & all the staff know all the residents names. I feel happy in the knowledge that he is safe, comfortable, considered & is treated with respect, kindness & above all patience.
Thank you for your kind words and for taking the time to write us a review. It's an honour to have your dad with us, and we're delighted that he's settled and happy with us. Please just let us know if there is anything more we can do to support him or your family.
My husband was resident in Ashwood Care Centre for almost two years. He had been diagnosed with dementia following a fall, but personally I saw few signs of increasing dementia, however, owing to his (and my) age and mobility I could not have cared for him at home.
Thank you for your feedback, and for taking the time to write a review. We were honoured to be able to care for your husband and we're glad you chose Ashwood.
Ashwood Care Centre is a very friendly and well-run home. The grounds are beautiful and the home is very well maintained. The staff are very approachable and always address Mum by name. There is an excellent range of activities provided for residents throughout the year. The staff and management are very responsive to us as a family and do all they can to support Mum's care needs. The home has a family feel to it, led from the top. All staff are kind and caring.
Thank you for your feedback and for taking the time to write us a review - your comments mean a lot to the team. It's a pleasure to care for your mum, and if there is ever anything more we can do to support her, please just let us know.
My mother became a resident in April 2024 and we have found the care very good. The staff are friendly and understanding. She enjoys her meals with other residents. There are lots of activities to join in if she wishes. I visit 3 or 4 times a week and am made to feel very welcome. I feel much happier that she is safe and being looked after.
Many thanks for taking the time to write us a review and for sharing your experience of Ashwood. We're glad to have your mother with us, and that we've been able to make you happier. If there is ever anything more we can do to support your mother, or you, please don't hesitate to ask.
Such wonderful care for my dad who was in the Dementia Unit. They were very efficient, so kind and caring looking after his every need and providing a safe place for him.
The care home manager was above and beyond. We can never thank them enough for how they cared for Dad.
Thank you for your kind words and for taking the time to share your feedback, we really appreciate it. It was an honour to be able to care for your dad and if there is ever anything more we can do for your family, please just let us know.
This was the only care centre I viewed for my father. I instantly felt at home and knew it was the right place for my father's needs. All the staff are very friendly and nothing is too much trouble for them. I have attended activities for the residents, they are well-organised and give the residents lots of fun. The residents are always well-presented and clean. The home is always very clean, to a high standard.
Thank you for your kind words, and for sharing your experience of looking for care for your father. It's an honour to care for him and if there is ever anything else we can do to support him, or you, please don't hesitate to ask.
Mum's care was excellent during the two weeks of respite she spent at Ashwood. She became calmer, happier and her smiling face returned which played a huge part in my brother and myself making the decision that mum would have a better quality of life residing at Ashwood permanently.
Thank you very much for taking the time to write us a review and for sharing your family's experience. We do appreciate it and we're sure that it will be a support to others in a similar position. Please don't hesitate to ask if there is ever anything more we can do to support your family.
My parents spent almost 3 years at Ashwood. In all this time they were treated with respect, dignity & love, & we cannot thank the wonderful staff enough for their devotion. A truly homely atmosphere. Thank you, Ashwood. You are all worth your weight in gold.
Thank you for your kind words and for taking the time to write us a review. It was a pleasure to have your parents with us at Ashwood. We appreciate your feedback. Please don't hesitate to ask if there is ever anything more we can do to support your family.
I can't comment on the value for money at Ashwood as I have no involvement with he finance involved but it seems to be a very friendly place to live where the staff are obviously dedicated to careful treatment of the residents.
Thank you for taking the time to write us a review - we always love to hear about visitors' experiences. We're delighted with how settled your cousin is, and it's a pleasure to have her with us at Ashwood. If we can do anything more to support her, or your family, please don't hesitate to ask.
He was always content.
Thank you for taking the time to write us a review. It was a privilege to care for your husband and we are glad that he was happy with us.
I cannot speak highly enough of the care my mother has received since entering Ashwood Care Centre. The staff are excellent. My mother has nothing but praise for the way they look after her. Nothing is too much trouble. Being 93 she is treated with respect by everyone. Living out the area I feel confident she is safe, warm, clean and well fed. Thank you so much.
What a lovely review, we are absolutely thrilled to receive this. We love having your mother here with us, she's an absolute delight. Please let us know if there is anything else we can do for her. Do come and say hello, next time you visit. Many thanks.
My aunt went into Ashwood a year ago and the family have been impressed. The carers are kind and attentive to patients and they have time to talk over any concerns. We have found Ashwood all around excellent.
Thank you for taking the time to write us a review. We're delighted that your aunt has settled with us so well at Ashwood. If there is anything more we can do for her, or for your family, please just let us know.
As a care home set-up, it’s also spacious indoors and out with some great areas to sit down on visits or walk around and a sense of community for all the residents.
Thank you all.
Thank you for your kind words and for taking the time to write us a review - we do appreciate it. We understand it can be hard on families who don't live nearby to feel connected, so do call whenever you like as we're always happy to take calls too. If there is anything else we can do for your father or for the rest of the family, please just let us know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashwood Care Centre.
There are no upcoming events for Ashwood Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Pauline joined OSJCT Ashwood in 2015, as the Deputy Manager, and has enjoyed helping to build and support the home to where it is today. In 2018 she took on the role of Home Manager “For me Ashwood is like a large family. There is great warmth amongst the residents, staff and families.”

Cheryl has worked at Ashwood Care Centre since 2014, initially as Administrator before she was promoted to Bursar in 2017.
Cheryl says: ‘I love working at Ashwood as I love spending time with the residents and being able to support their relatives/loved ones through their care journey. Ashwood is my work family and the team I work with and the residents is why I have been with OJSCT since 2014’.

Mel has been with OSJCT since 2004, initially working at Fives Court until she left in 2009 to have her children.
Two children later, Mel returned to the Trust in 2014 as a carer and has been with OSJCT ever since, working her way up the ranks to her current position a Head of Dementia Care.
Mel says that she loves working with people living with dementia as ‘they brighten up my life and I find my role really rewarding. I enjoy working at Ashwood Care Centre as the team are like an extended family to me’.

Prior to joining OSJCT Bev worked as an Estate Agent in Colchester. Bev decided to move to Warminster to be nearer to her mother and 6 siblings.
Bev started working at Ashwood in August 2018 as an Administration Assistant. Bev chose to work at Ashwood Care Centre as she had previously worked as a Housing Manager in Sheltered Housing and wanted to return to the sector.
‘I love the people I work with, both the residents and colleagues. What I really enjoy about working at Ashwood is the diversity it offers me; one day I am in reception, and the next day I can be providing resident care or be working in the kitchen or supporting residents with activities. I love my job.
Frequently Asked Questions about Ashwood Care Centre
What types of Care is Ashwood Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashwood Care Centre have?
There are 82 Single Rooms.
What are the Facilities & Services at Ashwood Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashwood Care Centre to the centre of Warminster?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashwood Care Centre to verify any information. View our terms and conditions. Ashwood Care Centre has an Enhanced Service -more info.