
I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite.
The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest quality.
Care Provided by Ashwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the home.
We currently have a welcome offer available for new residents funding their own care at Ashwood Care Centre. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and a toiletry gift set on arrival.
*Terms and conditions apply. Available a limited time only. Speak to a member of the team for more information.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Ashwood Care Centre for full pricing details and T&Cs.
Contact Ashwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Pauline Colman-Holland(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Ashwood Care Centre Reviews (82)
Ashwood Care Centre has a Review Score of 9.4 (9.417) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashwood Care Centre has 82 reviews.
The staff were open and supportive, clearly experienced and very warm. They took their time to get to know Mum quickly and helped her settle in.
What pleased me the most was that they listened to our comments about what would help Mum cope and carried out our requests in a very sympathetic and understanding manner.
Beautifully and intelligently designed modern care home with friendly respectful staff. My wife and I, if we were ever to need residential care for ourselves would not hesitate taking up residence at Ashwood, as it is we are happy for our loved one to be there. Most importantly she is happy there.
Visitors are made very welcome at any time. Staff and management are very clear that this is the resident's HOME.
My wife was diagnosed with Alzheimer's dementia on 14th December 2004 at RICE-RUH and I cared for her until May 2016 when I was medically advised that I needed to get her into a care home. Ashwood Care Centre was recommended and they had a vacancy. My wife settled in very quickly and I was always welcomed as on of the family. Her last nine months were spent in a happy place - thank you.
The physical environment of Ashwood is extremely well planned with the feeling of openness and light and the organisation of 'small households' with up to 16 residents in each household.
Because of the breakdown into smaller units, there is a greater degree of personal contact between the very sympathetic and cheerful care staff and the residents.
The activities are well advertised and timetabled and residents encouraged to participate.
The food is above average for institutionalised meals, the small cinema room and coffee shop add to the feeling of a more normal environment.
The night staff acted efficiently in getting appropriate help for my mother-in-law who was then transferred to hospital. The hospital was not prepared to keep her in due to her confusion and anxiety problems so arranged for her to return to Ashwood Care Centre. The staff were all made aware of her returning the same evening and welcomed her back, she was then a lot calmer and less anxious once in her room. We were able to stay with her as long as we wished and offered tea, cakes and extra comfy chairs which after a long day was much appreciated.
Mum is very happy and contented with Ashwood. The staff are excellent and she has a good quality of care.
I was at first apprehensive about my mother going into a care home due to some bad press that I had read. She is, however, happy and contented and I have complete peace of mind knowing that she is very well looked after in every aspect which is very important to me as I am the only other surviving member of our family. I cannot praise the staff enough, they are wonderful!
My parents were both in the care of Ashwood Care Centre. My mother recently passed away and the kindness and consideration to my father (still in care) and the rest of the family has been outstanding. We have all been treated with courtesy, respect and professionalism throughout this time by both carers and other staff. It brings great reassurance when, as a family, you cannot always be together, but are assured of being in capable hands.
My Dad has now been at Ashwood for eighteen months and he continues to surprise me with his amazing progress. He is an extremely independent character and may not always recognise that he needs the help and support he does in order to remain healthy. It is a balance of providing help in a subtle way, while still giving him his independence. I believe this has been achieved at Ashwood, where the entire staff team work extremely hard to maintain the dignity and independence of residents. Prior to moving to Ashwood, Dad was withdrawn and susceptible to extreme anxiety. He had lost interest in a lot of things that he had previously enjoyed, such as listening to music. Thankfully, with the help of staff at Ashwood, he has now rekindled this interest and also developed new ones, much to our delight. I am so relieved that he is in such a caring environment, with an incredible staff team around him. To see him laughing, joking and socialising is wonderful to see. Thank you, Ashwood.
The staff are always so friendly and always seem to be doing things for the residents, nothing seems to be too much trouble.
The facilities are very good and always clean and tidy.
My father receives excellent care for 24 hours a day and night. All of the latest equipment is there for him should he need it. The staff are like family to him and Ashwood is a very homely place where all staff are very approachable.
Mum is now in her twilight days and her mobility and dementia have sadly deteriorated, but our frequent visits are always met by a cheerful and caring.
Mum is extremely happy and well cared for. The staff are brilliant! Always attentive, patient and respond to mum, plus others, in the appropriate manner - with respect in a cheerful manner. I, without doubt, would recommend this care centre - in fact my daughter is extremely pleased and wants to book a room for me in the future!
Ashwood is what a care home should be all about. The new purpose built building is homely, bright and attractive. It's been well planned. However any care home depends on the staff, who are extremely caring, friendly, with nothing being too much trouble. They really are first class. An illustration: I take a monthly afternoon service at Ashwood, whilst making my exit the receptionist asked if I had time could I visit one of the residents who that afternoon was not well enough to attend.
It is the sort of home where I could easily see myself as a resident.
A heart felt Thank you to you all. Mum thought the world of you.
Greeted and shown the room which was light and airy with a very nice en-suite- Food provided was very varied and served in dining room. There was some activity on either/both morning afternoons. Staff always courteous kind and helpful and available when needed. Medicines administered by staff at night times.
I was pleased with the overall care of my mother, however, during her stay she had two falls which made me think that her personal safety care was poor and I would be reluctant to use Ashwood again because of this. I asked for Mum to be toileted between 10-11pm which helps her go through the night uninterrupted. We do not think these instructions were carried out as Mum's night clothes were very badly soiled, far in excess of what we get at home.
Thank you for taking the time to submit a review. We have taken note of your comments and I will certainly address these points with the staff team. While I am glad that you were pleased with your Mother’s overall care, I am sorry that you have been left with concerns. I would like to reassure...
I attended an open day/fete at Ashwood. It was really well organised, the carers were busy with the residents, they were attentive to their needs and also extremely respectful to relations/other members of the public that were there. The facilities were clean and the care home presented itself very well. I have been on numerous other occasions and even on my first visit the staff were friendly and welcoming.
I have always found the staff very friendly and helpful and nothing seems too much trouble. I can contact them any time and visit when I want to, do not have to make an appointment. Any time I have been visiting, the staff always treat the people living here with dignity and nothing seems too much trouble.
Always a friendly welcome when we arrive. The residents were waiting for us and prepared. Residents are always happy and appreciative of the care, the food and their environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashwood Care Centre.
There are no upcoming events for Ashwood Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Pauline joined OSJCT Ashwood in 2015, as the Deputy Manager, and has enjoyed helping to build and support the home to where it is today. In 2018 she took on the role of Home Manager “For me Ashwood is like a large family. There is great warmth amongst the residents, staff and families.”

Cheryl has worked at Ashwood Care Centre since 2014, initially as Administrator before she was promoted to Bursar in 2017.
Cheryl says: ‘I love working at Ashwood as I love spending time with the residents and being able to support their relatives/loved ones through their care journey. Ashwood is my work family and the team I work with and the residents is why I have been with OJSCT since 2014’.

Mel has been with OSJCT since 2004, initially working at Fives Court until she left in 2009 to have her children.
Two children later, Mel returned to the Trust in 2014 as a carer and has been with OSJCT ever since, working her way up the ranks to her current position a Head of Dementia Care.
Mel says that she loves working with people living with dementia as ‘they brighten up my life and I find my role really rewarding. I enjoy working at Ashwood Care Centre as the team are like an extended family to me’.

Prior to joining OSJCT Bev worked as an Estate Agent in Colchester. Bev decided to move to Warminster to be nearer to her mother and 6 siblings.
Bev started working at Ashwood in August 2018 as an Administration Assistant. Bev chose to work at Ashwood Care Centre as she had previously worked as a Housing Manager in Sheltered Housing and wanted to return to the sector.
‘I love the people I work with, both the residents and colleagues. What I really enjoy about working at Ashwood is the diversity it offers me; one day I am in reception, and the next day I can be providing resident care or be working in the kitchen or supporting residents with activities. I love my job.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashwood Care Centre to verify any information. View our terms and conditions. Ashwood Care Centre has an Enhanced Service -more info.