
I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


I cannot speak highly enough of the care my mother has received since entering Ashwood Care CentreJ V(Daughter of Resident/Service User)

We have found Ashwood all around excellent.Barry E(Nephew of Resident/Service User)


Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite.
The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest quality.
Care Provided by Ashwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the home.
We currently have a welcome offer available for new residents funding their own care at Ashwood Care Centre. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and a toiletry gift set on arrival.
*Terms and conditions apply. Available a limited time only. Speak to a member of the team for more information.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Ashwood Care Centre for full pricing details and T&Cs.
Contact Ashwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Pauline Colman-Holland(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Ashwood Care Centre Reviews (82)
Ashwood Care Centre has a Review Score of 9.4 (9.417) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashwood Care Centre has 82 reviews.
I find Ashwood Care Centre very good. I look after 2 residents welfare. Whenever there is an issue I can discuss this with management or assigned carer and the problem is rectified asap.
Wonderful setting, staff fabulous, very kind and understanding, always cheerful and helpful. Could not wish for a better home for my mother.
Lovely rooms and everything bright and clean.
This was a respite stay but couldn't fault anything from what I saw and I visited most days.
His last few days were made so comfortable by the loving kindness of all staff both to him and my brother and myself.
My mother sadly passed away in April. The care staff showed great compassion and treated her with the utmost dignity at all times and I will always be grateful to them all. They are a fabulous team.
I just want to thank all the staff for their hard work looking after Mum. Mum has been living at Ashwood Care Centre for about two years and I visit quite regularly and always find Mum well looked after, well fed and always happy. I would recommend Ashwood Care Centre to anyone. Thanks again.
I live at Ashwood and I am very happy here. I moved here when I could no longer manage on my own and I was very lonely. I love living at Ashwood and it is now my home as I have many friends here.
I visit Ashwood on a regular basis and always find a very happy and relaxed environment. Visitors are always made to feel welcome and I love to sit in their coffee shop where I can serve myself and my relative to latte and a slice of fresh homemade cake. I also like to see that visitors can bring their dogs along, this always brings a smile to the resident's faces.
My relative has been cared for by Ashwood for nearly three years now, we have always found him to be very well looked after and, therefore, he is always in high spirits and very happy.
He gets on very well with the other residents and has even found himself a 'girlfriend'. The management were very happy to provide an additional chair for his room enabling them to be constant companions - they are usually together from 8 am 'till 8 pm EVERY day - with only an occasional disagreement over the TV, sounds quite normal! We are very happy with this as it enhances his life, his friend is now part of our family too and comes on all our trips out whenever possible.
We definitely recommend this home for your relative too
Thank you.
The carers are always very attentive and go out of their way to ensure the residents are comfortable and well looked after. There are regular activities and entertainment, including pottery - uncle has made many lovely items.
Friends and relatives are always made to feel very welcome, today the Manager hosted a BBQ which all relatives and friends were invited to share, this was very successful and very much appreciated by my Uncle and our family.
I went to another home for one week waiting for a room on the 1st floor at Ashwood and my husband in on the ground floor.
We are here now and I have accepted this is now my home but although my husband is content, he will never accept it I fear. Thank you for the help and kindness.
Since my Nan has been in Ashwood care home, the staff have been lovely and helpful. They seem to spend their time ensuring she is happy. The facilities are great. I am able to go in and do my Nan's hair and nails. I used to do this at home for her. The grounds are lovely to go out and sit in too.
The management treat me as a colleague and supporter, taking my concerns and requests seriously. The care centre is always clean and fresh and I'm greeted with smiles.
Ashwood Care Centre provides a clean, comfortable and caring environment for my mother. The staff have always been attentive and caring towards my mother and informative towards me. I feel I have the full support of the staff at Ashwood, making sure my mother is happy, comfortable and well cared for. The home provides daily activities if anyone wants to join. I feel at all times the Centre has my mothers best interest.
The Care Centre is purpose built and this really shows in the well-planned layout, the good sized rooms and the homely feel.
I have found all the staff professional, happy and inviting and my mother has said so too. The care and support I would say is second to none.
Each residential unit has a kitchen area where drinks and snacks are always available.
Visitors are made to feel welcome at almost any time.
Having tried most of the local care homes with another relative, eventually ending up at Ashwood, I had no hesitation in recommending it for my mother when the need arose.
My brother has been a resident in Ashwood Care Centre for the past four years suffering from Parkinson's. The care he received was of the highest standard. The last few weeks he was very ill and we as a family wanted him to remain in Ashwood as he knew the staff. This was the best thing we did as the care and support he received was outstanding. The carers treated him with dignity and love and care was also given to the family. All the staff at Ashwood give more than 100% care.
My mother has been at the Ashwood Care Centre for approx one month and has settled in very well, largely due to the kindness, respect, helpfulness and humour of the staff there. The home with its many facilities and delightful garden have proved to be an excellent choice for my mother.
The care home is a lovely place. Rooms are excellent, all ensuite. My husband has only been a resident for one month but has settled down very well. All the carers are very kind to him and myself when I visit. I thoroughly recommend the care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashwood Care Centre.
There are no upcoming events for Ashwood Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Pauline joined OSJCT Ashwood in 2015, as the Deputy Manager, and has enjoyed helping to build and support the home to where it is today. In 2018 she took on the role of Home Manager “For me Ashwood is like a large family. There is great warmth amongst the residents, staff and families.”

Cheryl has worked at Ashwood Care Centre since 2014, initially as Administrator before she was promoted to Bursar in 2017.
Cheryl says: ‘I love working at Ashwood as I love spending time with the residents and being able to support their relatives/loved ones through their care journey. Ashwood is my work family and the team I work with and the residents is why I have been with OJSCT since 2014’.

Mel has been with OSJCT since 2004, initially working at Fives Court until she left in 2009 to have her children.
Two children later, Mel returned to the Trust in 2014 as a carer and has been with OSJCT ever since, working her way up the ranks to her current position a Head of Dementia Care.
Mel says that she loves working with people living with dementia as ‘they brighten up my life and I find my role really rewarding. I enjoy working at Ashwood Care Centre as the team are like an extended family to me’.

Prior to joining OSJCT Bev worked as an Estate Agent in Colchester. Bev decided to move to Warminster to be nearer to her mother and 6 siblings.
Bev started working at Ashwood in August 2018 as an Administration Assistant. Bev chose to work at Ashwood Care Centre as she had previously worked as a Housing Manager in Sheltered Housing and wanted to return to the sector.
‘I love the people I work with, both the residents and colleagues. What I really enjoy about working at Ashwood is the diversity it offers me; one day I am in reception, and the next day I can be providing resident care or be working in the kitchen or supporting residents with activities. I love my job.
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