Ashwood Care Centre

Gipsy Lane, Warminster BA12 9LR
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9.4 82 Reviews
  • Ashwood Care Centre, Warminster
Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite.

The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest quality.
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Care Provided by Ashwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1585 – £1700
  • Self-Funded Residential Dementia Care: £1700 – £1815
  • RESPITE Self-Funded Residential Care: £1740 – £1875
  • RESPITE Self-Funded Residential Dementia Care: £1870 – £1995

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the home.
We currently have a welcome offer available for new residents funding their own care at Ashwood Care Centre. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and a toiletry gift set on arrival.
*Terms and conditions apply. Available a limited time only. Speak to a member of the team for more information.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

The price(s) shown are provided by the care home. Contact Ashwood Care Centre for full pricing details and T&Cs.

Contact Ashwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashwood Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pauline Colman-Holland (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (82)
  • Single Rooms with Ensuite Wet Room (82)

Ashwood Care Centre Reviews (82)

9.4

Ashwood Care Centre has a Review Score of 9.4 (9.417) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashwood Care Centre has 82 reviews.

Overall Experience
  • 61
  • 19
  • 1
  • 0
  • 1
Date Published
  • 82
  • 3
  • 4
  • 16
  • 66
Reviewer Connection to Ashwood Care Centre
  • 38
  • 11
  • 8
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Annette D (Daughter of Resident) published on 21 July 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother went to live at Ashwood Care Centre Warminster in February 2015, with Dementia.
Our Family were concerned to how Mum would adapt and be treated within care.
Since February Mum has been cared for extremely well, everyone is friendly and helpful
Under what are difficult individual circumstances.
My
mother's hygiene is of a high standard and her accommodation is clean and tidy.
Like most families, you worry about your loved ones care. We have found all the staff are caring and do their utmost for our mother. Any problems are always quickly addressed. Our families concerns and certain anxiety about Mum going
into care have diminished to a great extent. We as a family visit Mum regularly, we are always welcomed to come and go as we please.
Mum is kept occupied with different activities and events within the Home, she particularly loves the guitar playing and other musical events.
It is never easy to place your loved one into care, but when that time has to come , Ashwood care is highly recommended .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia H (Daughter of Resident) published on 16 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been a resident since Ashwood opened in September 2014. Ashwood is a lovely home. The staff are very helpful to residents and the families. My father likes all the staff. The entertainment is first class. There is a lovely coffee shop. The gardens are lovely well maintained. Lovely seating
area for residents and families. There is always plenty for residents to do, skittles, nails and make for the ladies. Quizzes painting so much for all to see and do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.417)

Overview of Review Score

The Review Score of 9.4 (9.417) out of 10 for Ashwood Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.627 for Ashwood Care Centre is calculated as follows: ( (127 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 185 Ratings = 4.627
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.79 Points relating to the number of positive Reviews for Ashwood Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4. 15 Positive Reviews ÷ 16.4 = 0.915
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Pauline

Pauline Colman-Holland

Job Title: General Manager Joined: 2015

Pauline grew up in Bradford-on-Avon, she left home to do her Nurse training and has spent over 40 years as a nurse, gaining a life time of experience which has built the foundations of her growing and changing profession. She is a strong believer in training and motivating staff, to bring out the best in them and what they do, giving them the confidence to strive for more.
Pauline joined OSJCT Ashwood in 2015, as the Deputy Manager, and has enjoyed helping to build and support the home to where it is today. In 2018 she took on the role of Home Manager “For me Ashwood is like a large family. There is great warmth amongst the residents, staff and families.”

Cheryl

Cheryl Bligdon

Job Title: Bursar Joined: 2014

Cheryl has worked at Ashwood Care Centre since 2014, initially as Administrator before she was promoted to Bursar in 2017.


Cheryl says: ‘I love working at Ashwood as I love spending time with the residents and being able to support their relatives/loved ones through their care journey. Ashwood is my work family and the team I work with and the residents is why I have been with OJSCT since 2014’.

Melanie

Melanie Hull

Job Title: Head of Dementia Care Joined: 2014

Mel has been with OSJCT since 2004, initially working at Fives Court until she left in 2009 to have her children.


Two children later, Mel returned to the Trust in 2014 as a carer and has been with OSJCT ever since, working her way up the ranks to her current position a Head of Dementia Care.


Mel says that she loves working with people living with dementia as ‘they brighten up my life and I find my role really rewarding. I enjoy working at Ashwood Care Centre as the team are like an extended family to me’.

Beverley

Beverley Shaw

Job Title: Administration Assistant Joined: 2018

Prior to joining OSJCT Bev worked as an Estate Agent in Colchester. Bev decided to move to Warminster to be nearer to her mother and 6 siblings.


Bev started working at Ashwood in August 2018 as an Administration Assistant. Bev chose to work at Ashwood Care Centre as she had previously worked as a Housing Manager in Sheltered Housing and wanted to return to the sector.


‘I love the people I work with, both the residents and colleagues. What I really enjoy about working at Ashwood is the diversity it offers me; one day I am in reception, and the next day I can be providing resident care or be working in the kitchen or supporting residents with activities. I love my job.

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