Our experience has been very positive from day oneA L(Granddaughter of Resident/Service User)
Staff, food, activities and safety are amazing.Patrick G(Husband of Resident/Service User)
I thoroughly enjoy coming here. The staff are kind and helpful. The food is goodKathleen G(Day Care Service User)
Our experience has been very positive from day oneA L(Granddaughter of Resident/Service User)
Staff, food, activities and safety are amazing.Patrick G(Husband of Resident/Service User)
I thoroughly enjoy coming here. The staff are kind and helpful. The food is goodKathleen G(Day Care Service User)
Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs.
The home also cares for residents with nursing needs who will be looked after by a team of registered nurses.
A team of professional care workers offer personalised care to suit the needs of each resident and to maximise well-being and are on-hand to offer round-the-clock...
Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs.
The home also cares for residents with nursing needs who will be looked after by a team of registered nurses.
A team of professional care workers offer personalised care to suit the needs of each resident and to maximise well-being and are on-hand to offer round-the-clock care and support to those who need it.
Athelstan House offers a range of daily social activities including:
• Gardening
• Singing and musical entertainment
• Arts and crafts
• Knit & natter sessions
• Cream teas
• Visits from a local farm and animal specialists
• Board game competitions and quizzes
• Keep fit and light exercises
• Library visits
As well as a hairdressing salon, cinema room, coffee shop and residents shop.
*Community and Family Events*
Find out more about these events by calling 01666 848000
Thursday Coffee Mornings: 10:30am - 11:30am
Knit & Natter: Every fortnight at 2:30pm
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
Care charity and provider the Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
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Care Provided by Athelstan House
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 80 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,550 - £1,675
£1,710 - £1,835
Residential Dementia Care
£1,675 - £1,825
£1,845 - £2,015
Nursing Care
£1,993
£2,183
Nursing Dementia Care
£1,993
£2,183
Contact Athelstan House to confirm what's included and get a personalised quote:
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Athelstan House for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Review from Judith B (Wife of Resident) published on 26 August 2026 Submitted via Postal Review Card•
Overall Experience
My husband has been at Athelstan House for 2 months and we have found the care excellent and generous in kindness and understanding. Like all care homes it is not home but it is the next best thing in the circumstances. The staff are helpful and understanding of their patients needs and also their...
My husband has been at Athelstan House for 2 months and we have found the care excellent and generous in kindness and understanding. Like all care homes it is not home but it is the next best thing in the circumstances. The staff are helpful and understanding of their patients needs and also their relatives. Very highly recommended.
↩Reply from Harry Marsh, On behalf of the team at Athelstan House
Thank you so much for taking the time to share your kind and thoughtful feedback. We're delighted to hear that you have found the care at Athelstan House to be excellent, and that our team have shown kindness, understanding and support to both your husband and your family. We're pleased that you...
Thank you so much for taking the time to share your kind and thoughtful feedback. We're delighted to hear that you have found the care at Athelstan House to be excellent, and that our team have shown kindness, understanding and support to both your husband and your family. We're pleased that you feel Athelstan House is a welcoming and caring place for him, and we really appreciate your recommendation. We'll be sure to share your lovely comments with the team.
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Review from Z C (Daughter of Resident) published on 19 August 2026 Submitted via Website•
Overall Experience
Mum is very settled at Athelstan House. The care she receives is excellent and she has made good friends. The activities are extensive and the carers take time to get to know what Mum enjoys doing. When I visit I am always met with smiles and positivity from the staff. As I live quite a distance...
Mum is very settled at Athelstan House. The care she receives is excellent and she has made good friends. The activities are extensive and the carers take time to get to know what Mum enjoys doing. When I visit I am always met with smiles and positivity from the staff. As I live quite a distance away I feel reassured that Mum is safe, cared for and enjoying her days. Communication from Mum's carers is good and there is always someone available to talk to if I have any worries or questions.
↩Reply from Harry Marsh, On behalf of the team at Athelstan House
Thank you so much for taking the time to share such wonderful feedback. We're delighted to hear that your mum is settled at Athelstan House, has made good friends and is enjoying the wide range of activities on offer. It's particularly lovely to know that you feel reassured that she is safe, happy...
Thank you so much for taking the time to share such wonderful feedback. We're delighted to hear that your mum is settled at Athelstan House, has made good friends and is enjoying the wide range of activities on offer. It's particularly lovely to know that you feel reassured that she is safe, happy and well cared for, especially as you live some distance away. We're also pleased that you feel communication from the team is good and that there is always someone available to support you with any questions or concerns. We'll be sure to share your kind words with the whole team. Thank you for your continued trust and support.
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Review from Anne R (Daughter of Resident) published on 3 August 2026 Submitted via Postal Review Card•
Overall Experience
Mum (Ivy) is very happy - so are we with her care with you.
Mum (Ivy) is very happy - so are we with her care with you.
↩Reply from Harry Marsh, On behalf of the team at Athelstan House
Thank you so much for your lovely review. We are delighted to hear that Ivy is so happy with us, and that you are pleased with the care she is receiving. Your kind words mean a great deal to our team, who work hard to ensure every resident feels happy, comfortable and well cared for. Thank you for taking the time to share your experience.
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Review from R L (Son of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
When our parents have to go into a care home, you hope that they will be well looked after. When I visited Athelstone House, I was taken by how the staff interacted with all the residents and their patience and kindness. My Mum is extremely well looked after, and I have no fears that she will...
When our parents have to go into a care home, you hope that they will be well looked after. When I visited Athelstone House, I was taken by how the staff interacted with all the residents and their patience and kindness. My Mum is extremely well looked after, and I have no fears that she will receive anything other than the best care. Mum is settled and happy and interacts with staff and other residents. I am so grateful for the efforts of the whole team to make my mum's residency as safe and happy as possible.
↩Reply from Harry Marsh, On behalf of the team at Athelstan House
Thank you so much for taking the time to share such a thoughtful review. We're delighted to hear that your mum has settled in so well at Athelstan House and that you have confidence in the care and support she receives. It means a great deal to know that the kindness, patience and dedication of our...
Thank you so much for taking the time to share such a thoughtful review. We're delighted to hear that your mum has settled in so well at Athelstan House and that you have confidence in the care and support she receives. It means a great deal to know that the kindness, patience and dedication of our team have made such a positive difference to both your mum and your family. Your lovely comments will be shared with the team, who will be incredibly proud to know their hard work is so appreciated. Thank you again for your kind words and for placing your trust in us.
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Review from S F (Daughter-in-law of Resident) published on 7 April 2026 Submitted via Postal Review Card•
Overall Experience
We are very happy for our relative to have been placed at Athelstan House. The care he receives is excellent and we no longer have to worry about his welfare.
We are very happy for our relative to have been placed at Athelstan House. The care he receives is excellent and we no longer have to worry about his welfare.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for your heartfelt review. Your words truly mean the world to us. We're incredibly touched to hear how much of a positive difference the team has made to your mum's physical, emotional, and mental wellbeing. Supporting our residents to regain their confidence, happiness, and sense...
Thank you so much for your heartfelt review. Your words truly mean the world to us. We're incredibly touched to hear how much of a positive difference the team has made to your mum's physical, emotional, and mental wellbeing. Supporting our residents to regain their confidence, happiness, and sense of self is exactly why we do what we do, and it's so rewarding to know your mum is feeling more like herself again. It's also wonderful to hear that you and your sister feel reassured and supported. We understand how worrying it can be, and we're so pleased we've been able to give you that peace of mind. Your kind feedback will be shared with the whole team at Athelstan House-they will be so proud to know the impact they've had. Thank you again for your trust and support.
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Review from Caroline H (Daughter of Resident) published on 7 April 2026 Submitted via Postal Review Card•
Overall Experience
I cannot thank Athelstan House enough for giving me my mum back. My sister and I were so worried about her physical, emotional and mental health and now she's back to her old self, almost. The staff at Athelstan House are incredible, and nothing is ever too much trouble.
Thank you to everyone...
I cannot thank Athelstan House enough for giving me my mum back. My sister and I were so worried about her physical, emotional and mental health and now she's back to her old self, almost. The staff at Athelstan House are incredible, and nothing is ever too much trouble.
Thank you to everyone at this lovely home for all that you've done and are doing for my mum.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you for such a wonderful review. We're truly grateful you took the time to share your experience. It's lovely to hear that you consistently receive a warm welcome when visiting, and that our team's helpfulness, attentiveness, and focus on security stand out to you. We work hard to create an...
Thank you for such a wonderful review. We're truly grateful you took the time to share your experience. It's lovely to hear that you consistently receive a warm welcome when visiting, and that our team's helpfulness, attentiveness, and focus on security stand out to you. We work hard to create an environment where both residents and their families feel comfortable, safe, and supported. We're especially pleased to know your aunt feels happy, well cared for, and able to enjoy meaningful moments with our staff. Building those genuine connections is so important to us, and it's fantastic to hear they bring both her joy and you peace of mind. Your kind words mean a great deal to the whole team, and we will be sure to share your feedback with them. Thank you again for your support.
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Review from Caroline B (Daughter of Resident) published on 10 March 2026 Submitted via Website•
Overall Experience
Mum came to Athelstan House in January 2024. She had started to deteriorate, becoming very depressed after the loss of Dad and living on her own. After a period of respite at Athelstan she decided not to go home, enjoying the company, activities, food and feeling safe. Mum has made a marked...
Mum came to Athelstan House in January 2024. She had started to deteriorate, becoming very depressed after the loss of Dad and living on her own. After a period of respite at Athelstan she decided not to go home, enjoying the company, activities, food and feeling safe. Mum has made a marked improvement and is so much happier. The staff are great and the atmosphere is welcoming, we are extremely grateful
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for sharing your experience. We're truly delighted to hear how well your Mum has settled into life at Athelstan House.
Moving into a care home can be a big change, especially after such a difficult time following the loss of your Dad, so it's wonderful to know that the...
Thank you so much for sharing your experience. We're truly delighted to hear how well your Mum has settled into life at Athelstan House.
Moving into a care home can be a big change, especially after such a difficult time following the loss of your Dad, so it's wonderful to know that the companionship, activities, food and supportive environment have helped her feel safe, happier and more at home. Seeing residents regain their confidence and enjoyment in daily life means a great deal to all of us. Your kind words about our team and the welcoming atmosphere are very much appreciated, and we'll be sure to share your feedback with the staff. Thank you for trusting us with your Mum's care - it means a lot to the whole team at Athelstan House.
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Review from C W (Wife of Resident) published on 6 March 2026 Submitted via Postal Review Card•
Overall Experience
My husband attends weekdays daily. Just before Christmas, I was out for lunch and was ill. Athelstan House kept my husband in to stay for 2 nights on very short notice and went to pharmacy for medication.
My husband attends weekdays daily. Just before Christmas, I was out for lunch and was ill. Athelstan House kept my husband in to stay for 2 nights on very short notice and went to pharmacy for medication.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you for your wonderful review and for sharing your experience with Athelstan House. We're so pleased that we were able to support both you and your husband when you needed it most. Providing flexible and compassionate care for our families is very important to us, and we're glad that the team...
Thank you for your wonderful review and for sharing your experience with Athelstan House. We're so pleased that we were able to support both you and your husband when you needed it most. Providing flexible and compassionate care for our families is very important to us, and we're glad that the team could step in at short notice to ensure your husband was safe and comfortable while you recovered. We also hope you were feeling much better soon after. It's especially rewarding to hear your kind feedback about our staff, facilities, and the overall care provided. Your comments mean a great deal to the whole team, who work hard every day to create a safe, welcoming, and dignified environment for everyone who attends. Thank you again for your 5-star review and for trusting us with your husband's care. We look forward to continuing to support you both.
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Review from M S (Friend of Resident) published on 25 February 2026 Submitted via Postal Review Card•
Overall Experience
We are very happy with the service provided in Day Center. John has the best care day by day. Excellent service from the moment we enter to the end of the day. Thank you.
We are very happy with the service provided in Day Center. John has the best care day by day. Excellent service from the moment we enter to the end of the day. Thank you.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for your wonderful feedback. We're delighted to hear how happy you are with the service at the Day Centre at Athelstan House. It's especially lovely to know that John is receiving the very best care each day and that your experience is consistently positive from the moment you...
Thank you so much for your wonderful feedback. We're delighted to hear how happy you are with the service at the Day Centre at Athelstan House. It's especially lovely to know that John is receiving the very best care each day and that your experience is consistently positive from the moment you arrive to the end of the day. Providing a warm welcome, high-quality support, and meaningful day-to-day care is exactly what our team strives for, so your kind words will mean a great deal to everyone involved. Thank you again for your trust and appreciation.
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Review from D M (Son of Resident) published on 9 February 2026 Submitted via Website•
Overall Experience
My dad has been at Athelstan House's day care for over a year now, and he's had many respite visits. I have to say, the staff are always so welcoming and make his stay there, whether it's just a day or a week, very enjoyable. There's always something happening to keep him entertained, he's well fed...
My dad has been at Athelstan House's day care for over a year now, and he's had many respite visits. I have to say, the staff are always so welcoming and make his stay there, whether it's just a day or a week, very enjoyable. There's always something happening to keep him entertained, he's well fed and I know when I leave him there, he is well looked after.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for sharing your experience. We're delighted to hear that your dad enjoys his time at Athelstan House, whether for day care or respite visits. Our team works hard to create a welcoming and engaging environment, and it's wonderful to know that he feels well looked after and cared for. Your kind words mean a lot to all of us!
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Review from V P (Daughter of Resident) published on 6 February 2026 Submitted via Website•
Overall Experience
Outstanding care for my mother who has dementia. Staff are amazing and my mother is very happy at Athleston House. The staff are friendly and keep me well informed about my mother and her daily care and needs.
Outstanding care for my mother who has dementia. Staff are amazing and my mother is very happy at Athleston House. The staff are friendly and keep me well informed about my mother and her daily care and needs.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for taking the time to leave such a kind review. We are delighted to hear that your mother is happy at Athleston House and that you feel confident in the care she is receiving. Supporting residents living with dementia and keeping families well informed is extremely important to...
Thank you so much for taking the time to leave such a kind review. We are delighted to hear that your mother is happy at Athleston House and that you feel confident in the care she is receiving. Supporting residents living with dementia and keeping families well informed is extremely important to us, and your feedback means a great deal to our whole team. Thank you for your trust and for your lovely words about our staff.
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Review from J T (Daughter of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
My mother is looked after and cared for in every way possible .
All staff really care about the resident . Mum and all of her family are very happy with the level of care that she receives in Athelstan house
My mother is looked after and cared for in every way possible .
All staff really care about the resident . Mum and all of her family are very happy with the level of care that she receives in Athelstan house
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you very much for your kind feedback. We are delighted to hear that your mother is cared for in every way possible and that you are happy with the level of care she receives at OSJCT Athelstan House. Knowing that both residents and their families feel supported and reassured means a great...
Thank you very much for your kind feedback. We are delighted to hear that your mother is cared for in every way possible and that you are happy with the level of care she receives at OSJCT Athelstan House. Knowing that both residents and their families feel supported and reassured means a great deal to us. Your comments will be shared with the team, who will be encouraged by your lovely words. Thank you for taking the time to leave a review.
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Review from Louise W (Friend of Resident) published on 29 January 2026 Submitted via Website•
Overall Experience
My friend is a resident at Athelstan House and she is thoroughly enjoying it, especially the group activities. She has recently been on a group trip out too. There is always something going on. The care staff are warm and friendly and also very welcoming to me when I visit.
She was...
My friend is a resident at Athelstan House and she is thoroughly enjoying it, especially the group activities. She has recently been on a group trip out too. There is always something going on. The care staff are warm and friendly and also very welcoming to me when I visit.
She was initially unsure about moving in to a care home but now says she is so pleased she did.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for sharing your lovely feedback. We're delighted to hear that your friend is enjoying life at Athelstan House and making the most of the group activities and outings, there really is always something happening! It's wonderful to know that she's settled in so well and feels happy...
Thank you so much for sharing your lovely feedback. We're delighted to hear that your friend is enjoying life at Athelstan House and making the most of the group activities and outings, there really is always something happening! It's wonderful to know that she's settled in so well and feels happy with her decision to move in. Your kind comments about our care team being warm, friendly, and welcoming to visitors mean a great deal to us, and we'll be sure to pass them on. Thank you for taking the time to leave a review and for being such a supportive friend. We look forward to welcoming you again soon.
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Review from Bill S (Friend of Resident) published on 28 January 2026 Submitted via Postal Review Card•
Overall Experience
After spending some weeks in a hospital environment it was nice to come into a place where rehabilitation could start after losing my lower left leg in which that saved my life being all done by dedicated nursing staff in hospital.
All of the medical staff that I came into contact with were...
After spending some weeks in a hospital environment it was nice to come into a place where rehabilitation could start after losing my lower left leg in which that saved my life being all done by dedicated nursing staff in hospital. All of the medical staff that I came into contact with were caring and considerate. This also was the case with staff in the care home.
I visit the home every so often to see some of the staff and residents that I had made friends with.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for taking the time to share your experience. We're truly honoured that you chose to continue your rehabilitation journey with us after such a life-changing event, and we're glad we could provide a supportive environment during that time. Your kind words about both our hospital...
Thank you so much for taking the time to share your experience. We're truly honoured that you chose to continue your rehabilitation journey with us after such a life-changing event, and we're glad we could provide a supportive environment during that time. Your kind words about both our hospital and care home teams mean a great deal. Our staff work hard to ensure every person is treated with care, dignity, and compassion, and it's wonderful to hear that this was reflected in your experience. It's especially heart-warming to know that you still visit and keep in touch with staff and residents you formed friendships with, that sense of community is something we value deeply. We wish you all the very best and always look forward to seeing you when you visit.
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Review from Helen F (Daughter of Resident) published on 27 January 2026 Submitted via Website•
Overall Experience
What can I say...... Athlestan House. My mum has been here since Feb 2024. She originally started attending as a day resident twice a week. We then had emergency respite at Christmas 2023. Mum finally moved in full time in Feb 2024.
The staff have always been amazing, so friendly and genuinely...
What can I say...... Athlestan House. My mum has been here since Feb 2024. She originally started attending as a day resident twice a week. We then had emergency respite at Christmas 2023. Mum finally moved in full time in Feb 2024. The staff have always been amazing, so friendly and genuinely care about the residents. It doesn't matter what time of the day I walk in to visit my mum. I am always greeted with a smile and more often than not a cup of tea. Mum is happy, very well cared for and the activities team are brilliant. The staff are so helpful and approachable. I cannot say enough good things about them.
Thank you to all the staff at Athlestan for giving my mum life and making her final days happy.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for sharing such a moving and generous review. It means a great deal to all of us to hear how supported you and your mum have felt throughout her journey with us, from day care through to full-time residency. Knowing that she is happy, well cared for, and enjoying life here and...
Thank you so much for sharing such a moving and generous review. It means a great deal to all of us to hear how supported you and your mum have felt throughout her journey with us, from day care through to full-time residency. Knowing that she is happy, well cared for, and enjoying life here and that you feel welcomed every time you visit, truly reflects everything our team strives for. Your kind words about our staff and activities team will be shared with them all and will mean more than you know. Thank you for trusting us with your mum's care; it has been a privilege to support her and your family.
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Review from Naomi K (Daughter of Resident) published on 27 January 2026 Submitted via Postal Review Card•
Overall Experience
The staff and volunteers at Athlestan House are so kind and caring toward our mum, who can be a bit of a character! They understand her and her needs and look after her. It is an immense relief to know that mum is in good hands and we (me and my brother) are extremely grateful to all the staff and...
The staff and volunteers at Athlestan House are so kind and caring toward our mum, who can be a bit of a character! They understand her and her needs and look after her. It is an immense relief to know that mum is in good hands and we (me and my brother) are extremely grateful to all the staff and volunteers. It really is the little things that make all the difference. Thank you, Athelstan House.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for taking the time to leave such a thoughtful review. Your kind words mean a great deal to our staff and volunteers. We're so pleased to hear that your mum feels understood and well cared for, and it's lovely to know that the little things we do help make a difference. It truly...
Thank you so much for taking the time to leave such a thoughtful review. Your kind words mean a great deal to our staff and volunteers. We're so pleased to hear that your mum feels understood and well cared for, and it's lovely to know that the little things we do help make a difference. It truly is a privilege to support her, and we're very grateful for your trust and appreciation. Thank you again from everyone at Athelstan House.
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Review from Simeon K (Son of Resident) published on 15 January 2026 Submitted via Postal Review Card•
Overall Experience
Our mother has been at Athelstan House for four years with dementia. The care received is excellent and the staff wonderful. We're very pleased and content that she is in the right place.
Our mother has been at Athelstan House for four years with dementia. The care received is excellent and the staff wonderful. We're very pleased and content that she is in the right place.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for your kind review and for sharing your long-term experience with Athelstan House. We are truly grateful for the trust you have placed in us over the past four years to care for your mother. It means a great deal to hear that you feel confident she is in the right place and that...
Thank you so much for your kind review and for sharing your long-term experience with Athelstan House. We are truly grateful for the trust you have placed in us over the past four years to care for your mother. It means a great deal to hear that you feel confident she is in the right place and that the care she receives continues to be of an excellent standard. Your praise for our staff will be warmly received by the whole team, who are dedicated to providing compassionate, person-centred care for residents living with dementia. Thank you again for your thoughtful words and continued support.
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Review from Aileen L (Daughter of Resident) published on 15 January 2026 Submitted via Postal Review Card•
Overall Experience
My mother has just been admitted to Athelstan. She is bedbound and used to stare at 4 walls on her own 22 hours a day (2 hours carers 4x 30 minutes), although this is new to her. I have seen an immediate improvement in her mental health; she is smiling again and more like her old self again. She...
My mother has just been admitted to Athelstan. She is bedbound and used to stare at 4 walls on her own 22 hours a day (2 hours carers 4x 30 minutes), although this is new to her. I have seen an immediate improvement in her mental health; she is smiling again and more like her old self again. She has mentioned numerously that she is so impressed with the care she receives, as well as how friendly everyone is, and the food is brilliant.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for sharing your experience and for trusting Athelstan House with your mother's care. We are truly pleased to hear about the positive impact her admission has had on her wellbeing, particularly the improvement in her mood and mental health. Knowing that she is smiling again and...
Thank you so much for sharing your experience and for trusting Athelstan House with your mother's care. We are truly pleased to hear about the positive impact her admission has had on her wellbeing, particularly the improvement in her mood and mental health. Knowing that she is smiling again and beginning to feel more like her old self means a great deal to our whole team. Your kind words about the care, friendliness of our staff, and the quality of our food will be shared with everyone, as they work hard to ensure residents feel supported, valued, and at home. Thank you again for taking the time to leave such a thoughtful review. We are honoured to be caring for your mother and to be part of this new chapter for her.
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Review from Patsy B (Wife of Resident) published on 15 January 2026 Submitted via Website•
Overall Experience
My husband attended the day centre before becoming a resident in August 2025. The staff in both the day centre and on the unit are always polite and helpful. The care is excellent. Residents are encouraged to participate in activities. These are available frequently.
All staff are also very polite...
My husband attended the day centre before becoming a resident in August 2025. The staff in both the day centre and on the unit are always polite and helpful. The care is excellent. Residents are encouraged to participate in activities. These are available frequently. All staff are also very polite and friendly to me. You are encouraged to treat it as your home which is lovely. Any change in my husband has always been communicated to me, either by phone or in person. It is always easy to speak with staff if you need to. The food and choice of menu is excellent, and residents are kept well hydrated.
I feel my husband is in a very safe place with excellent care.
↩Reply from Steve Gardner-Collins, On behalf of the team at Athelstan House
Thank you so much for taking the time to share your kind and thoughtful feedback. We are delighted to hear that your husband's transition from attending the day centre to becoming a resident has been a positive experience. Your comments about our staff, communication, activities, and care mean a...
Thank you so much for taking the time to share your kind and thoughtful feedback. We are delighted to hear that your husband's transition from attending the day centre to becoming a resident has been a positive experience. Your comments about our staff, communication, activities, and care mean a great deal to us. We work hard to ensure residents feel safe, supported, and encouraged to take part in daily life, and it is especially rewarding to know that you feel welcomed and able to see Athelstan House as a home. We are also pleased that you value our approach to keeping families informed and involved, as well as the quality of our food and hydration care. Your reassurance that your husband is in a safe place receiving excellent care is the highest compliment we could receive. Thank you again for your trust and recommendation.
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Review from Andrew P (Son of Resident) published on 10 March 2025 Submitted via Postal Review Card•
Overall Experience
It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very fortunate to have such an excellent care home available for her.
It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very fortunate to have such an excellent care home available for her.
↩Reply from Rowen Campbell, on behalf of the team at Athelstan House
We appreciate you taking the time to write us a review, thank you. We're honoured to be able to care for your Mum and it's a pleasure to have her with us. Please just let us know if there is ever anything more we can do to support her.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
09 Oct 2026
Residents from Athelstan House enjoyed a fascinating and poignant afternoon exploring the REME Museum, with the visit bringing history to life and evoking some very special personal memories. The trip...
21 Sep 2026
Residents at OSJCT Athelstan House enjoyed a morning full of flavours, conversation and plenty of smiles when they welcomed Wiltshire Farm Foods for a special tasting visit. The team from...
21 Sep 2026
Residents at OSJCT Athelstan House enjoyed a day filled with local history, music and plenty of smiles when Malmesbury Museum paid a special visit to the home. The morning began...
There are no accreditations posted yet for Athelstan House.
Meet the Team (12)
Dean PalfreyJob Title Home ManagerJoined 2012
Dean started his career with The Orders of St John Care Trust in 2012.
Whilst working for the Trust, Dean has undertaken a variety of roles...
Dean started his career with The Orders of St John Care Trust in 2012.
Whilst working for the Trust, Dean has undertaken a variety of roles starting as a Kitchen Assistant before progressing through to a Carer, Care Leader, Head of Care and now a Home Manager.
Dean became Home Manager at Athelstan House in early 2022 and prior to that was Home Manager at Ridgeway House in Royal Wootton Bassett.
Before that, Dean worked at The Cedars in Purton as the Head of Care. Whilst there, he worked with the team to improve care standards and lead the team to achieve a 'Good' rating with the Care Quality Commission.
During his time with the Trust, Dean has worked at several of the Trust homes supporting and indeed achieving an 'Outstanding' CQC rating at one of these homes in February 2017.
In November 2019, Dean was awarded a Chairman’s Commendation Award for meritorious service.
He has completed a QCF Level 5 in Leadership and Management, including Levels 2 & 3 in Health and Social Care, complemented by the Level 3 QCF Dementia Award.
Dean is continually looking to enhance his knowledge and skills which he can then pass on to his team.
His ethos and vision are to ensure that residents living at Athelstan House experience a positive environment, with a team who are happy to develop opportunities and good relationships with the local community.
Lucy PontingJob Title Deputy Home ManagerJoined 2002
Lucy has worked in the care sector since the age of 18, starting her career as a Care Assistant. From this position, Lucy developed a real passion...
Lucy has worked in the care sector since the age of 18, starting her career as a Care Assistant. From this position, Lucy developed a real passion for the care of the elderly, gaining specific qualifications and experience in residential, nursing and dementia care.
Lucy has worked for OSJCT for 14 years, progressing into a Care Leader role, then Head of Care and is now one of two Deputy Managers at Athelstan House, taking a hands-on approach and being motivated by the happiness of the residents and the team.
Lucy strives to ensure each resident is able to live their life as they choose, having the support and care that they require. Within her role as Head of Care, Lucy supports and supervises the team to continually promote a person-centred approach.
When not working, Lucy enjoys practising her photography, baking celebration cakes and spending time with her young nieces.
Louise JebbJob Title Deputy ManagerJoined 2020
Louise previously enjoyed a career in retail before moving into care.
She was the manager at H J Knee department store in Malmesbury before moving...
Louise previously enjoyed a career in retail before moving into care.
She was the manager at H J Knee department store in Malmesbury before moving briefly to Gloucester and then returning to Malmesbury to begin her career in care.
She started out at another care home and after just one year became Shift Leader where she stayed another 18 months before moving to Athelstan House as Care Leader.
It was early in 2022 that she became Deputy Manager and aside from her care responsibilities in the residential households, Louise also enjoys managing the Athelstan House activities, team.
Louise enjoys finding solutions to any challenges and she loves helping residents and their families.
Outside of work, Louise has four children and in her spare time, enjoys outdoor activities and day trips with the family.
Pippa LewisJob Title Head NurseJoined 2021
Pippa joined us in January 2021 and was drawn to OSJCT being a non-profit organisation having worked for private companies where she felt her values...
Pippa joined us in January 2021 and was drawn to OSJCT being a non-profit organisation having worked for private companies where she felt her values did not fit with their ethos.
She is passionate about providing quality palliative care and enjoys the challenges of wound care and pressure area prevention. She enjoys building relationships with residents, their families/friends and work colleagues to provide quality resident focussed care.
Her previous nursing experience was gained in Vancouver, Canada where she lived for 18 years and has brought with her important, extensive and valuable experience.
Family life is very important, she loves spending time outside walking, hiking, mountain biking when time and the weather permits.
Gail CorbyJob Title Activities Co-ordinatorJoined 2007
Before starting at Athelstan House, Gail worked with children who had special needs but when the care home opened, she decided on a career change to...
Before starting at Athelstan House, Gail worked with children who had special needs but when the care home opened, she decided on a career change to expand her experience in a different area of care.
She enjoys running activities that make the residents happy and helping to make them smile. There are simply not enough hours in the day!
Rafal StasiakJob Title ChefJoined 2019
Rafa joined Athelstan House in late summer 2019 and has brought with him a wealth of experience from working in the catering industry.
He trained...
Rafa joined Athelstan House in late summer 2019 and has brought with him a wealth of experience from working in the catering industry.
He trained for four years at catering school in Poland and following this, he became Chef to the Major General of the Polish Army in Warsaw, planning and preparing parties and banquets for the General’s guests.
In 2007 he moved to the UK to work for the Compass Group as a chef at RAF Cranwell where he was responsible for all meals prepared in the kitchen, cooking for 100-300 customers. He managed menu planning, stock control and general supervision of the kitchen team.
More recently, he was Chef for Richmond Villages retirement communities.
In his spare time, Rafa enjoys playing tennis, gardening, music and of course cooking!
Tracy BrookmanJob Title Head HousekeeperJoined 2019
Tracy has 30 years' experience working in the warehousing sector, from meat to furniture. She is relatively new to the area and also decided that a different career direction was in order too.
Donna EdwardsJob Title Care LeaderJoined 2019
Donna’s career in care started 20 years ago, beginning as a Care Assistant and then progressing to a Care Leader when she began working for OSJCT...
Donna’s career in care started 20 years ago, beginning as a Care Assistant and then progressing to a Care Leader when she began working for OSJCT Athelstan House in 2019. Donna has gained NVQ Level 2 in Health and Social Care in 2006 and Level 3 in 2015. Donna is extremely passionate about her own professional development and sharing what she has learnt with others to ensure high standards of care to all our residents. Donna is currently undertaking a Level 4 Apprenticeship. In her role as Care Leader, Donna works in partnership with our residents, families, colleagues and healthcare professionals to ensure the residents are our main focus and that their diverse and complex needs are met daily.
Volunteer TeamJob Title Volunteer
Left to right; Lynn, Louisa, Karen, Caroline, Gail (Activities Co-ordinator), Jean and Issy.
Our volunteers play an essential role in supporting our residents and team on a regular basis.
Blessword MuteroJob Title Care LeaderJoined 2023
Blessword started his career with The Orders of St John Care Trust in 2023. He is enthusiastic, and confident working as part of a team. Blessword...
Blessword started his career with The Orders of St John Care Trust in 2023. He is enthusiastic, and confident working as part of a team. Blessword started as a Carer and soon progressed to being a Care Leader. He is also a trainer for People Moving and Handling at Athelstan House, Malmesbury.
Before joining the Trust, Blessword worked as a Nursing Care Assistant for Highway Polyclinic and part-time Hospital Administrator at Multichoice Hospital in the Midlands of Zimbabwe for two and half years. He also worked as a part-time Ambulance Technician, Healthcare Assistant for NectaCare Family Private Clinics and for NSSA Workers Compensation Rehabilitation Centre which specialised in comprehensive clinical treatment, including therapeutic and skills training for injured workers to enable speedy re-integration into communities and work situations In Zimbabwe.
Blessword has been commended for his excellent interpersonal and communication skills. He holds a certificate in Systemic Counselling from the National University of Science & Technology Zimbabwe, trained by the Medical Laboratory Clinical & Scientist Council of Zimbabwe for HIV Testing & Counselling, holds a certificate in Emergency Medical Training & is registered with the Allied Practitioners Council of Zimbabwe as an Ambulance Technician.
With his passion and keen interest in learning, Blessword is currently studying for a Diploma in Social Adult Care to enhance his knowledge and Skills in the UK. He is also supporting other Trust homes across Wiltshire with training new members of staff and offering refresher training.
Peter KingJob Title BursarJoined 2019
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g.
the catering, the housekeeping and the...
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g.
the catering, the housekeeping and the maintenance. He loves the friendly atmosphere in the home and that the team create a new phase of life for each of the residents, and new experiences for them.
Peter retired from the Army after 37 years of service and now loves to spend his spare time with his grandchildren, or fly-fishing.
Peter Job Title BursarJoined 2019
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g. the catering, the housekeeping and the...
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g. the catering, the housekeeping and the maintenance. He loves the friendly atmosphere in the home and that the team create a new phase of life for each of the residents, and new experiences for them.
Peter retired from the Army after 37 years of service and now loves to spend his spare time with his grandchildren, or fly-fishing.
Frequently Asked Questions about Athelstan House
How much does Athelstan House cost?
The care home lists weekly fees per person between £1,550 and £1,675 for residential care (respite between £1,710 and £1,835), between £1,675 and £1,825 for residential dementia care (respite between £1,845 and £2,015), of £1,993 for nursing care (respite of £2,183) and of £1,993 for nursing dementia care (respite of £2,183). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Athelstan House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Athelstan House have?
There are 80 Single Rooms.
What are the Facilities & Services at Athelstan House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Athelstan House to the centre of Malmesbury?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Athelstan House to verify any information. View our terms and conditions. Athelstan House has an Enhanced Service -what an Enhanced Service includes.
