
Our experience has been very positive from day oneA L(Granddaughter of Resident/Service User)

Staff, food, activities and safety are amazing.Patrick G(Husband of Resident/Service User)

I thoroughly enjoy coming here. The staff are kind and helpful. The food is goodKathleen G(Day Care Service User)

Our experience has been very positive from day oneA L(Granddaughter of Resident/Service User)

Staff, food, activities and safety are amazing.Patrick G(Husband of Resident/Service User)

I thoroughly enjoy coming here. The staff are kind and helpful. The food is goodKathleen G(Day Care Service User)

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs.
The home also cares for residents with nursing needs who will be looked after by a team of registered nurses.
A team of professional care workers offer personalised care to suit the needs of each resident and to maximise well-being and are on-hand to offer round-the-clock...
Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs.
The home also cares for residents with nursing needs who will be looked after by a team of registered nurses.
A team of professional care workers offer personalised care to suit the needs of each resident and to maximise well-being and are on-hand to offer round-the-clock care and support to those who need it.
Athelstan House offers a range of daily social activities including:
• Gardening
• Singing and musical entertainment
• Arts and crafts
• Knit & natter sessions
• Cream teas
• Visits from a local farm and animal specialists
• Board game competitions and quizzes
• Keep fit and light exercises
• Library visits
As well as a hairdressing salon, cinema room, coffee shop and residents shop.
*Community and Family Events*
Find out more about these events by calling 01666 848000
Thursday Coffee Mornings: 10:30am - 11:30am
Knit & Natter: Every fortnight at 2:30pm
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
Care charity and provider the Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Care Provided by Athelstan House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Athelstan House to confirm what's included and get a personalised quote:
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Athelstan House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Dean Palfrey (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: -1
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Free parking on site.
Athelstan House Reviews (90)
Athelstan House has a Review Score of 9.8 (9.783) out of 10, based on 21 reviews in the last 2 years.
Over all time Athelstan House has 90 reviews.
Athelstan House is a lovely place and I really enjoy my position as a volunteer. The residents appear happy and looked after.
Athelstan House is a lovely place and I really enjoy my position as a volunteer. The residents appear happy and looked after.
They always have their needs at the forefront, even when they are short staffed. They are cheerful and attend to my parent's needs for as long as...
They always have their needs at the forefront, even when they are short staffed. They are cheerful and attend to my parent's needs for as long as required.
The management staff have been very supportive and work tirelessly for the home to run smoothly and efficiently.
Althelstan House Care home is a very caring home that really strives to be a home from home for the residents. This has meant a lot to my grandparents, and also to me as we are always very welcome. The care is really good, and the staff are friendly. My Nan also enjoys the clubs and being able to...
Althelstan House Care home is a very caring home that really strives to be a home from home for the residents. This has meant a lot to my grandparents, and also to me as we are always very welcome. The care is really good, and the staff are friendly. My Nan also enjoys the clubs and being able to go to church. Thank you to all.
The recent refurbishment has made light and bright surroundings and the gardens are lovely with easy...
The recent refurbishment has made light and bright surroundings and the gardens are lovely with easy access for all to enjoy.
I got involved with the daily care and life of my husband and became a volunteer. So rewarding.
Athelstan is a place of laughter and fun and caring and knowledge that your loved one is safe.
My mother has been a resident at Athelstan House for 6 years and from day one my mother has received excellent care and the staff are highly professional, dedicated and extremely caring towards both resident and their families. I have nothing but gratitude for the wonderful staff at Athelstan House.
My mother has been a resident at Athelstan House for 6 years and from day one my mother has received excellent care and the staff are highly professional, dedicated and extremely caring towards both resident and their families. I have nothing but gratitude for the wonderful staff at Athelstan House.
I volunteer in this home and an ad hoc basis and find the staff professional and kind to the residents, having their best interests at heart. The residents seem to be happy and content in the home. Plus the management seem committed to always looking for ways to make things better/institute best...
I volunteer in this home and an ad hoc basis and find the staff professional and kind to the residents, having their best interests at heart. The residents seem to be happy and content in the home. Plus the management seem committed to always looking for ways to make things better/institute best practice.
The environment is bright, clean and excellent.
The food is exceptionally nice, well served and plentiful.
Nothing seems too much trouble to any member of...
The environment is bright, clean and excellent.
The food is exceptionally nice, well served and plentiful.
Nothing seems too much trouble to any member of staff. The efficiency is second to none. Activities are a bonus.
The home is a good warm, clean, and quiet home.
The home is a good warm, clean, and quiet home.
I have no qualms in recommending...
I have no qualms in recommending Athelstan House and if I require a home in the future I hope it is in Athelstan House.
A very friendly and caring environment is created at Athelstan House. Nothing is too much trouble for the staff and they always have a smile and a kind word. The manager is an exceptional manager and very hands on. She can be found helping out at all hours.
A very friendly and caring environment is created at Athelstan House. Nothing is too much trouble for the staff and they always have a smile and a kind word. The manager is an exceptional manager and very hands on. She can be found helping out at all hours.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 09 Oct 2026
Residents from Athelstan House enjoyed a fascinating and poignant afternoon exploring the REME Museum, with the visit bringing history to life and evoking some very special personal memories. The trip...
- 21 Sep 2026
Residents at OSJCT Athelstan House enjoyed a morning full of flavours, conversation and plenty of smiles when they welcomed Wiltshire Farm Foods for a special tasting visit. The team from...
- 21 Sep 2026
Residents at OSJCT Athelstan House enjoyed a day filled with local history, music and plenty of smiles when Malmesbury Museum paid a special visit to the home. The morning began...
There are no upcoming events for Athelstan House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Athelstan House.
Meet the Team (12)

Dean started his career with The Orders of St John Care Trust in 2012.
Whilst working for the Trust, Dean has undertaken a variety of roles...
Dean started his career with The Orders of St John Care Trust in 2012.
Whilst working for the Trust, Dean has undertaken a variety of roles starting as a Kitchen Assistant before progressing through to a Carer, Care Leader, Head of Care and now a Home Manager.
Dean became Home Manager at Athelstan House in early 2022 and prior to that was Home Manager at Ridgeway House in Royal Wootton Bassett.
Before that, Dean worked at The Cedars in Purton as the Head of Care. Whilst there, he worked with the team to improve care standards and lead the team to achieve a 'Good' rating with the Care Quality Commission.
During his time with the Trust, Dean has worked at several of the Trust homes supporting and indeed achieving an 'Outstanding' CQC rating at one of these homes in February 2017.
In November 2019, Dean was awarded a Chairman’s Commendation Award for meritorious service.He has completed a QCF Level 5 in Leadership and Management, including Levels 2 & 3 in Health and Social Care, complemented by the Level 3 QCF Dementia Award.
Dean is continually looking to enhance his knowledge and skills which he can then pass on to his team.
His ethos and vision are to ensure that residents living at Athelstan House experience a positive environment, with a team who are happy to develop opportunities and good relationships with the local community.

Lucy has worked in the care sector since the age of 18, starting her career as a Care Assistant. From this position, Lucy developed a real passion...
Lucy has worked in the care sector since the age of 18, starting her career as a Care Assistant. From this position, Lucy developed a real passion for the care of the elderly, gaining specific qualifications and experience in residential, nursing and dementia care.
Lucy has worked for OSJCT for 14 years, progressing into a Care Leader role, then Head of Care and is now one of two Deputy Managers at Athelstan House, taking a hands-on approach and being motivated by the happiness of the residents and the team.
Lucy strives to ensure each resident is able to live their life as they choose, having the support and care that they require. Within her role as Head of Care, Lucy supports and supervises the team to continually promote a person-centred approach.When not working, Lucy enjoys practising her photography, baking celebration cakes and spending time with her young nieces.

Louise previously enjoyed a career in retail before moving into care.
She was the manager at H J Knee department store in Malmesbury before moving...
Louise previously enjoyed a career in retail before moving into care.
She was the manager at H J Knee department store in Malmesbury before moving briefly to Gloucester and then returning to Malmesbury to begin her career in care.She started out at another care home and after just one year became Shift Leader where she stayed another 18 months before moving to Athelstan House as Care Leader.
It was early in 2022 that she became Deputy Manager and aside from her care responsibilities in the residential households, Louise also enjoys managing the Athelstan House activities, team.
Louise enjoys finding solutions to any challenges and she loves helping residents and their families.Outside of work, Louise has four children and in her spare time, enjoys outdoor activities and day trips with the family.

Pippa joined us in January 2021 and was drawn to OSJCT being a non-profit organisation having worked for private companies where she felt her values...
Pippa joined us in January 2021 and was drawn to OSJCT being a non-profit organisation having worked for private companies where she felt her values did not fit with their ethos.She is passionate about providing quality palliative care and enjoys the challenges of wound care and pressure area prevention. She enjoys building relationships with residents, their families/friends and work colleagues to provide quality resident focussed care.
Her previous nursing experience was gained in Vancouver, Canada where she lived for 18 years and has brought with her important, extensive and valuable experience.
Family life is very important, she loves spending time outside walking, hiking, mountain biking when time and the weather permits.

Before starting at Athelstan House, Gail worked with children who had special needs but when the care home opened, she decided on a career change to...
Before starting at Athelstan House, Gail worked with children who had special needs but when the care home opened, she decided on a career change to expand her experience in a different area of care.
She enjoys running activities that make the residents happy and helping to make them smile. There are simply not enough hours in the day!

He trained...
Rafa joined Athelstan House in late summer 2019 and has brought with him a wealth of experience from working in the catering industry.He trained for four years at catering school in Poland and following this, he became Chef to the Major General of the Polish Army in Warsaw, planning and preparing parties and banquets for the General’s guests.
In 2007 he moved to the UK to work for the Compass Group as a chef at RAF Cranwell where he was responsible for all meals prepared in the kitchen, cooking for 100-300 customers. He managed menu planning, stock control and general supervision of the kitchen team.
More recently, he was Chef for Richmond Villages retirement communities.
In his spare time, Rafa enjoys playing tennis, gardening, music and of course cooking!

Tracy has 30 years' experience working in the warehousing sector, from meat to furniture. She is relatively new to the area and also decided that a different career direction was in order too.

Donna’s career in care started 20 years ago, beginning as a Care Assistant and then progressing to a Care Leader when she began working for OSJCT...
Donna’s career in care started 20 years ago, beginning as a Care Assistant and then progressing to a Care Leader when she began working for OSJCT Athelstan House in 2019. Donna has gained NVQ Level 2 in Health and Social Care in 2006 and Level 3 in 2015. Donna is extremely passionate about her own professional development and sharing what she has learnt with others to ensure high standards of care to all our residents. Donna is currently undertaking a Level 4 Apprenticeship. In her role as Care Leader, Donna works in partnership with our residents, families, colleagues and healthcare professionals to ensure the residents are our main focus and that their diverse and complex needs are met daily.

Left to right; Lynn, Louisa, Karen, Caroline, Gail (Activities Co-ordinator), Jean and Issy.
Our volunteers play an essential role in supporting our residents and team on a regular basis.

Blessword started his career with The Orders of St John Care Trust in 2023. He is enthusiastic, and confident working as part of a team. Blessword...
Blessword started his career with The Orders of St John Care Trust in 2023. He is enthusiastic, and confident working as part of a team. Blessword started as a Carer and soon progressed to being a Care Leader. He is also a trainer for People Moving and Handling at Athelstan House, Malmesbury.
Before joining the Trust, Blessword worked as a Nursing Care Assistant for Highway Polyclinic and part-time Hospital Administrator at Multichoice Hospital in the Midlands of Zimbabwe for two and half years. He also worked as a part-time Ambulance Technician, Healthcare Assistant for NectaCare Family Private Clinics and for NSSA Workers Compensation Rehabilitation Centre which specialised in comprehensive clinical treatment, including therapeutic and skills training for injured workers to enable speedy re-integration into communities and work situations In Zimbabwe.
Blessword has been commended for his excellent interpersonal and communication skills. He holds a certificate in Systemic Counselling from the National University of Science & Technology Zimbabwe, trained by the Medical Laboratory Clinical & Scientist Council of Zimbabwe for HIV Testing & Counselling, holds a certificate in Emergency Medical Training & is registered with the Allied Practitioners Council of Zimbabwe as an Ambulance Technician.
With his passion and keen interest in learning, Blessword is currently studying for a Diploma in Social Adult Care to enhance his knowledge and Skills in the UK. He is also supporting other Trust homes across Wiltshire with training new members of staff and offering refresher training.

the catering, the housekeeping and the...
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g.the catering, the housekeeping and the maintenance. He loves the friendly atmosphere in the home and that the team create a new phase of life for each of the residents, and new experiences for them.
Peter retired from the Army after 37 years of service and now loves to spend his spare time with his grandchildren, or fly-fishing.

Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g. the catering, the housekeeping and the...
Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g. the catering, the housekeeping and the maintenance. He loves the friendly atmosphere in the home and that the team create a new phase of life for each of the residents, and new experiences for them.
Peter retired from the Army after 37 years of service and now loves to spend his spare time with his grandchildren, or fly-fishing.
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