Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Ridgeway House has a Review Score of 9.7 (9.728) out of 10, based on 21 reviews in the last 2 years.
Over all time Ridgeway House has 67 reviews.
5.0 out of 5
Thanks so much for taking the time to share this lovely review - we all really appreciate it! It's a privilege to care for your mum and we're so pleased to hear you feel she has settled in well. If there's ever anything more we can do for you or for her, please just ask.
5.0 out of 5
Thanks so much for this fantastic review! We're delighted your mum has enjoyed her stay with us so much and that you and she are both so happy with the standard of care she's received. If there's ever anything more we can do for you or for her, please just ask.
4.0 out of 5
Thank you so much for sharing this lovely review. The whole team really appreciates your wonderful feedback. It's our pleasure to care for your uncle, and we're delighted that his wellbeing has improved so much in his time at Ridgeway House. If there's ever anything more we can do for you or him, please just ask.
5.0 out of 5
What lovely feedback, thank you! Your comments mean a great deal to the whole team. It's an honour to care for your dad, and we love to see him looking well. Please just ask if there is ever anything more we can do to support him, or your family.
5.0 out of 5
We really appreciate your feedback, thank you. It's good to hear that you are both so happy with the experience at Ridgeway House. Please don't hesitate to ask if there is ever anything more we can do to support you.
5.0 out of 5
Thank you for your kind words, and for taking the time to write us a review - it's very much appreciated by the whole team. It's a pleasure to care for your mum, and lovely to know that she is happy with us at Ridgeway House. If there is ever anything more we can do to support your mum or your family, please just let us know.
5.0 out of 5
Thank you for taking the time to share your experience of Ridgeway House - we're delighted to be able to support your mum, and your wider family. We really appreciate your feedback and it's been great to see your mum settling in so quickly. Please don't hesitate to ask if we can do anything more to help.
5.0 out of 5
Thank you for your review, we do appreciate it. It's great to have your friend with us, and always a pleasure to welcome visitors.
5.0 out of 5
Thank you for taking the time to write us a review - it does mean a lot to the team. We're glad to have your cousin with us here at Ridgeway House. Do let us know if there is anything more we can do for him.
5.0 out of 5
We appreciate you taking the time to write us a review - thank you for your kind words. It's a delight to have your dad with us and it was an absolute pleasure to host his birthday party. If there is anything else we can do for him, or you, please just let us know.
4.0 out of 5
Many thanks for taking the time to share your feedback of Ridgeway House - we do appreciate your comments. We're glad to have your mum with us. If there is anything more we can do for her or your family, please just let us know.
5.0 out of 5
Thank you for your kind words, which I'm sure will offer comfort to others in a similar position of having to make that decision for a loved one. If there is anything else we can do for your family, please don't hesitate to ask.
5.0 out of 5
We're so glad to have your sister-in-law with us, and to see her so settled with us. We appreciate you taking the time to share your experiences of Ridgeway House, and if there is anything else we can do to support your family, please just let us know.
5.0 out of 5
Thank you for your kind words and for taking the time to write us a review - we really do appreciate it. It's a pleasure to have your mum with us and we're glad she's settled and happy. If there is anything more we can do for her, or for you, please just let us know.
5.0 out of 5
Thank you for sharing your feedback. It's great to have your mother with us, and if there is ever anything else we can do to support her, please don't hesitate to ask.
5.0 out of 5
Thank you for your kind words and for taking the time to submit a review - it does mean a lot to us to hear your feedback and to know that your father-in-law is doing so well with us. It's a privilege to care for him. Please let us know if there is anything more we can do to support him or your family.
4.0 out of 5
We appreciate you taking the time to write us a review, thank you. Your feedback is important to us. It's a privilege to be able to care for your mum here at Ridgeway, and if there is anything else she needs, please don't hesitate to let us know.
5.0 out of 5
Thanks for your feedback, we do appreciate it. We love to have family and friends to visit, and you're always welcome to join events.
4.0 out of 5
Thank you for your review and for taking the time to write us a review. We're delighted to have your mum with us, and if there is anything else she needs, please don't hesitate to ask.
5.0 out of 5
Thank you for taking the time to write us a review and for sharing your husband's experience of Ridgeway. We appreciate your feedback.
The Review Score of 9.7 (9.728) out of 10 for Ridgeway House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hannah has been Ridgeway Home Manager since early 2022 and has worked in the care sector for 11 years.
Prior to Ridgeway, Hannah was Deputy Manager at Goodson Lodge in Trowbridge.
Initially, she started her career as a Carer and her potential was quickly recognised as she gained the position of Senior Carer after only two years.
Hannah held the position of Senior Carer within several home care companies for the next 9 years.
During this time Hannah went to college part-time to gain her Level 3 National Diploma in Health and Social Care, before advancing to complete her Level 5 in Leadership and Management of Health and Social Care Services in 2017.
What Hannah loves most about her job is making a difference in people's lives and forming meaningful relationships with residents, health care professionals and colleagues.
Hannah makes a point of ensuring that she has experience in all shifts so that she can fully understand the needs and challenges faced by her team.
Karen has worked in Domiciliary Care for 10 years and started at Ridgeway House as a Carer in 2012. She completed her QCF Level 3 in Health and Social Care in 2018 and enjoys her role very much, especially the responsibilities and challenges that it brings. Karen feels that being part of Ridgeway House is very rewarding and that it is nice to know you are making a difference to someone else’s life.
Nikki started with OSJCT at Athelstan House on the rehab unit Primrose. After learning about a vacancy at the Lorna Doone Day Centre at Ridgeway House, she successfully applied for the position and began her new role in 2014.
With 28 years of experience in domiciliary care and rehab, the day centre felt like a fantastic way to help her local community by providing her clients with entertainment such as bingo, quizzes and games. She has said that it is satisfying to know our clients leave the day centre having had a fulfilling day.
Outside of work Nikki enjoys spending time with her friends, family and her Border Collie Sonny. She is a keen gardener and on the weekends can often be found at her local garden centre and car boot sales looking for ways for she and her husband can add to their garden.
Alison has worked in the care industry for almost 9 years and she commenced her care working life in the local Hospice working alongside volunteers, prior to years of working for large international company as a Customer Service Manager. Alison gained an interest in dementia care when her and her family experienced it first-hand. She therefore went off to study it and gained an NCFE level 3 in Dementia care. She is now loving working part time at Ridgeway House supporting the staff and families on the administration side of care. Alison feels like they are one big family all working together to keep their residents safe and happy. A warm welcome awaits everyone who comes here. In her spare time, Alison goes to music concerts and the theatre quite a lot, and her favourite holiday destination is Cyprus.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridgeway House to verify any information. View our terms and conditions. Ridgeway House has an Enhanced Service - more info.
