Submit a Review for Ridgeway House
The Lawns, Wootton Bassett, Swindon, SN4 7AN
View full details of Ridgeway HouseLatest Reviews for Ridgeway House
08 June 2026
We are always involved in what is happening in the care home and have regular quarterly updates of what is changing and plans for entertainment and trips.
Mum can be a bit difficult to manage at times but this is taken into account when dealing with her needs which are dealt with sympathy and
consideration.
The quality and variety of food is very good and everything is made from scratch in house. Staff in the kitchen are very helpful and always make a cup of tea when needed.
The admin support team also keep us advised of hair and chiropody costs and bank account balances etc.
We know mum is being taken care of which relieves the stress on us.
Many thanks to ALL the team
04 June 2026
It now 3 years since my wife have been at the Ridgeway, and I must say she could not be at a better place. They have such a wonderful team. From the cleaners, kitchen staff, wonderful caring team and management. My wife is so well looked after and loved. My family and myself would recommend the
Ridgeway House for their professional care.
22 May 2026
Overall I'm pretty happy about care and attention given to the resident that I have the LPA for.
The carers are all very friendly and caring towards her.
I'm always greeted with a friendly smile , but I do want a small moan about the time it takes for someone to let you in (especially if it's
raining) it's been made worse by the change of entry before you used to able press the button and wait in the airlock and then press another button to let you in.
But now you have to wait for both doors to open before your let in (less safe than before)
Otherwise I've no complaints at all.
22 May 2026
I am delighted that my mum has settled into The Ridgeway and feels so at home there.
The staff are wonderfully caring and thoughtful and work so hard to make her feel safe and looked after.
I always feel that the staff go above and beyond and are committed to addressing any issues be they little
or large to rectify them as soon as humanly possible. They are friendly and approachable and go about their busy days very professionally.
My mum has been there for 9 months now and feels very at home there. Thank you to all the staff for what you do.
21 May 2026
My mum has been at Ridgeway care home for nearly 2 years, all the staff are caring , kind and thoughtful they don't mind me asking any questions , I can even stay for breakfast, lunch or tea I can also come and go when I like they are always welcoming, they also have great activities bingo,
gardening, one to one chats, nail painting, quizzes and have different animals coming in so the residents can stroke them and family get together's . Thank you to you all. X
12 May 2026
I have raised issues from time to time but happily and importantly these have been resolved. The manager listened and is keen to see visitors are happy as well as the residents. Overall happy with this care home.
I believe activities are happening but I am not usually there. Mum is restricted in
what she can do with dementia and partial sighted.
20 March 2026
Couldn't ask for anything more from Ridgeway House, the care and kindness that is shown by everyone is exceptional and we are truly grateful for all that is done to look after my dad. A special thanks to the activity team and catering staff who go above and beyond, to make the residents feel
individually considered, what an amazing care home!
22 December 2025
The over riding experience for my family with Ridgeway House was genuine care from the whole team for all of their residents and my mum.I had total confidence that my Mum was getting the best possible care, and our family received amazing support . The Ridgeway House team have created a home from
home providing top quality care.
14 July 2025
Mum discharged from hospital and needed a lot of support initially. All staff worked hard to support mum and enabled her to go home. All staff really supportive and listened to concerns (from hospital stay). Amazing result. Thank you from all our family for your hard work and dedication. Mum enjoyed
her stay with you. We are very grateful for your help. Many thanks again. Amazing team.
22 May 2025
My uncle's general health and well-being has improved so much in the two months he has been at Ridgeway House. He is well looked after and cared for. The staff are all approachable and helpful. Both the management and admin staff are always there to help with any issues. Very well run home and I
feel my uncle is very well cared for.
24 January 2025
Ridgeway House has gone above and beyond providing such a lovely 'homely' environment - for my mum, who has been a resident for nearly two and half years, now.
The home is so clean with a lovely, welcoming atmosphere.
It is such a joy to visit and I always look forward to visiting her, as the
staff are so warm, friendly, and professional, too.
I feel so happy, knowing that Mum is happy, and well cared for and I think my siblings will agree.
Thank you - to all, it means a great deal to me.
24 September 2024
It is a really lovely place, and my friend has settled very well.
14 May 2024
My cousin has been at Ridgeway House for some time now, from the first time he entered Ridgeway he has been looked after in a totally professional way from the manager to the carers.
09 May 2024
Our dad is being really well looked after since coming to the care home at Ridgeway House. The home put on an amazing birthday party for his 88th birthday. All the staff are incredibly caring and Dad enjoys all their company.
09 May 2024
I am very happy with how Mum is looked after. She is always happy and is always happy with everything that is happening. The carers are always friendly and helpful.
03 May 2024
I can truly say this care home is so lovely and caring. All the team give you a great welcome and really want to help. It was such a sad day when Dad had to go into care as his dementia was getting so bad but when we arrived at Ridgeway they treated him so well it made us feel comfortable leaving
him.
19 March 2024
We have been going to the care home now for three months, a warm welcome each time from the staff. My sister-in-law is always well-dressed and well-fed, the meals always look very nice. Her room and all of the home is always clean and tidy with all the other residents looking well cared for.
Activities every day to keep the residents occupied and stimulated to which my sister-in-law always joins in with. We highly recommend Ridgeway House. Thanks.
22 February 2024
My mum has been at Ridgeway for 6 months now, and we couldn’t be happier with the care she receives.
The home is so clean, and homely. Always have fresh flowers around.
My mum is full of smiles, and laughter.
The home has some amazing entertainment and events - our favourite being the summer
BBQ.
We are so thankful to all of the staff for all they do for my mum, and all of us as a family.
31 January 2024
I am more than satisfied with all aspects of the care my mother is receiving. Thank you.
31 January 2024
I am very happy with the care my father-in-law receives. It was a big family decision to accept that my wife could not look after her father any longer. The staff and management are amazing and made the transition so much easier. Dad is so happy in his room and loves all the staff. It seems to be
one big family. There is a lovely atmosphere in the home and the staff are very busy they have time for the families as well.
Latest Reviews for Ridgeway House
08 June 2026
We are always involved in what is happening in the care home and have regular quarterly updates of what is changing and plans for entertainment and trips.
Mum can be a bit difficult to manage at times but this is taken into account when dealing with her needs which are dealt with sympathy and
consideration.
The quality and variety of food is very good and everything is made from scratch in house. Staff in the kitchen are very helpful and always make a cup of tea when needed.
The admin support team also keep us advised of hair and chiropody costs and bank account balances etc.
We know mum is being taken care of which relieves the stress on us.
Many thanks to ALL the team
04 June 2026
It now 3 years since my wife have been at the Ridgeway, and I must say she could not be at a better place. They have such a wonderful team. From the cleaners, kitchen staff, wonderful caring team and management. My wife is so well looked after and loved. My family and myself would recommend the
Ridgeway House for their professional care.
22 May 2026
Overall I'm pretty happy about care and attention given to the resident that I have the LPA for.
The carers are all very friendly and caring towards her.
I'm always greeted with a friendly smile , but I do want a small moan about the time it takes for someone to let you in (especially if it's
raining) it's been made worse by the change of entry before you used to able press the button and wait in the airlock and then press another button to let you in.
But now you have to wait for both doors to open before your let in (less safe than before)
Otherwise I've no complaints at all.
22 May 2026
I am delighted that my mum has settled into The Ridgeway and feels so at home there.
The staff are wonderfully caring and thoughtful and work so hard to make her feel safe and looked after.
I always feel that the staff go above and beyond and are committed to addressing any issues be they little
or large to rectify them as soon as humanly possible. They are friendly and approachable and go about their busy days very professionally.
My mum has been there for 9 months now and feels very at home there. Thank you to all the staff for what you do.
21 May 2026
My mum has been at Ridgeway care home for nearly 2 years, all the staff are caring , kind and thoughtful they don't mind me asking any questions , I can even stay for breakfast, lunch or tea I can also come and go when I like they are always welcoming, they also have great activities bingo,
gardening, one to one chats, nail painting, quizzes and have different animals coming in so the residents can stroke them and family get together's . Thank you to you all. X
12 May 2026
I have raised issues from time to time but happily and importantly these have been resolved. The manager listened and is keen to see visitors are happy as well as the residents. Overall happy with this care home.
I believe activities are happening but I am not usually there. Mum is restricted in
what she can do with dementia and partial sighted.
20 March 2026
Couldn't ask for anything more from Ridgeway House, the care and kindness that is shown by everyone is exceptional and we are truly grateful for all that is done to look after my dad. A special thanks to the activity team and catering staff who go above and beyond, to make the residents feel
individually considered, what an amazing care home!
22 December 2025
The over riding experience for my family with Ridgeway House was genuine care from the whole team for all of their residents and my mum.I had total confidence that my Mum was getting the best possible care, and our family received amazing support . The Ridgeway House team have created a home from
home providing top quality care.
14 July 2025
Mum discharged from hospital and needed a lot of support initially. All staff worked hard to support mum and enabled her to go home. All staff really supportive and listened to concerns (from hospital stay). Amazing result. Thank you from all our family for your hard work and dedication. Mum enjoyed
her stay with you. We are very grateful for your help. Many thanks again. Amazing team.
22 May 2025
My uncle's general health and well-being has improved so much in the two months he has been at Ridgeway House. He is well looked after and cared for. The staff are all approachable and helpful. Both the management and admin staff are always there to help with any issues. Very well run home and I
feel my uncle is very well cared for.
24 January 2025
Ridgeway House has gone above and beyond providing such a lovely 'homely' environment - for my mum, who has been a resident for nearly two and half years, now.
The home is so clean with a lovely, welcoming atmosphere.
It is such a joy to visit and I always look forward to visiting her, as the
staff are so warm, friendly, and professional, too.
I feel so happy, knowing that Mum is happy, and well cared for and I think my siblings will agree.
Thank you - to all, it means a great deal to me.
24 September 2024
It is a really lovely place, and my friend has settled very well.
14 May 2024
My cousin has been at Ridgeway House for some time now, from the first time he entered Ridgeway he has been looked after in a totally professional way from the manager to the carers.
09 May 2024
Our dad is being really well looked after since coming to the care home at Ridgeway House. The home put on an amazing birthday party for his 88th birthday. All the staff are incredibly caring and Dad enjoys all their company.
09 May 2024
I am very happy with how Mum is looked after. She is always happy and is always happy with everything that is happening. The carers are always friendly and helpful.
03 May 2024
I can truly say this care home is so lovely and caring. All the team give you a great welcome and really want to help. It was such a sad day when Dad had to go into care as his dementia was getting so bad but when we arrived at Ridgeway they treated him so well it made us feel comfortable leaving
him.
19 March 2024
We have been going to the care home now for three months, a warm welcome each time from the staff. My sister-in-law is always well-dressed and well-fed, the meals always look very nice. Her room and all of the home is always clean and tidy with all the other residents looking well cared for.
Activities every day to keep the residents occupied and stimulated to which my sister-in-law always joins in with. We highly recommend Ridgeway House. Thanks.
22 February 2024
My mum has been at Ridgeway for 6 months now, and we couldn’t be happier with the care she receives.
The home is so clean, and homely. Always have fresh flowers around.
My mum is full of smiles, and laughter.
The home has some amazing entertainment and events - our favourite being the summer
BBQ.
We are so thankful to all of the staff for all they do for my mum, and all of us as a family.
31 January 2024
I am more than satisfied with all aspects of the care my mother is receiving. Thank you.
31 January 2024
I am very happy with the care my father-in-law receives. It was a big family decision to accept that my wife could not look after her father any longer. The staff and management are amazing and made the transition so much easier. Dad is so happy in his room and loves all the staff. It seems to be
one big family. There is a lovely atmosphere in the home and the staff are very busy they have time for the families as well.