Hungerford House

Beechfield Road, Corsham SN13 9DR
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9.1 89 Reviews
  • Hungerford House, Corsham
Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Marie Powell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 only (Except one place)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (48)

Hungerford House Reviews (89)

9.1

Hungerford House has a Review Score of 9.1 (9.124) out of 10, based on 7 reviews in the last 2 years.
Over all time Hungerford House has 89 reviews.

Overall Experience
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Reviewer Connection to Hungerford House
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Total of 89, showing 1-20
Review from R L (Son of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere is friendly and the staff exhibit genuine care for the residents.


Mum has presented challenges for the carers and I have been impressed with how these challenges have been met to best support Mum.


I have also been impressed with how the staff have liaised with support services such

as GP, district nurses and paramedics, keeping me informed of events.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hungerford House

Thanks so much for taking the time to write us this review. We're delighted to hear that you're so happy with the care your Mum has received at Hungerford House, and particularly that you feel the communication has been so good. Your lovely feedback means a lot to the whole team.

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Review from Colin D (Son-in-law of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Hungerford House go way above their duties. Recently they arranged birthday party for resident, an excellent singer, party food, large cake made by a super in house chef, and balloons. Lovely activities coordinator's organise great games, baking, singing etc.
Very friendly, welcoming
home.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Hungerford House

Thanks ever so much for this lovely review. We're so happy to hear that your relative enjoyed the birthday party so much and that they're enjoying all the activities in the home. If there's ever anything more we can do for you or them, please just let us know!

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Review from Sue D (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Hungerford House last December. Since then, she has settled in well. The staff have all shown her such kindness. Nothing is ever too much trouble. Friendly and welcoming to visitors too.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Hungerford House

Thank you very much for sharing this lovely feedback, which means so much to the whole team. It's a pleasure to look after your mother, and we're delighted that she has settled in so well.

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Review from Sonny S (Relative of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to thank all the staff for being so accommodating and wonderful for my Great Auntie. She moved in just before Christmas last year and I can't tell you how much of a difference it has made being in a caring environment.
Today she turned 90 and we desperately wanted to throw her a party
but she gets so anxious when we take her anywhere. So the home let us use their day centre room to give her the 90th she deserved with all her family around her. We are so grateful for everyone being so helpful and making the day magical for our lovely Aunt.
Not only did they let us use the space, they helped her look and feel like an absolute Queen and I couldn't be more pleased with the care she is receiving.
So a heartfelt thank you from me and my family. I highly recommend this home to anyone who needs a homely, caring and friendly environment. The staff go above and beyond and I always feel welcome.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Hungerford House

Thank you so much for this amazing feedback! It means so much to the whole team. It was our pleasure to help with your aunt's 90th birthday party and we're so pleased that both she and all the family had such a lovely time.

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Review from Mark R (Son of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is a resident at the home and her overall experience is good. The key elements of food, drink and care are very good. The home works hard at providing entertainment for those who wish to participate and there is really good wifi to enable other rooms of communication and entertainment. Occasionally
the admin seems a little ad-hoc, but the vast majority of the carers are hard-working and very approachable.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

Thank you for taking the time to write us a review and for sharing your family's experience of Hungerford House. We appreciate your feedback. It is great to have your mum with us.

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Review from L G (Friend of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic home, helpful staff. Clean and welcoming.
The staff show such a huge amount of empathy and compassion towards the residents and nothing is too much trouble. Very person-centred and accommodating.
The manager always makes time to give any updates and answer any questions about our loved one.
Would recommend this care home.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

Thank you for your recommendation, and for taking the time to write us a review - it really does mean a lot to the team. We appreciate all your feedback, and if there is anything else we can do to support you or your loved one, please don't hesitate to ask.

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Review from Helen E (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had dementia and was in assisted living with care 4 times a day with a lot of help from me. I had a breakdown and my mum was brought into Hungerford House in September 2022. The care, concern and stimulation she has received are amazing. My mum had lost weight 11st decreasing to 6st 6lbs on
entering the home. She eats 3 meals a day, is clean, well cared for and very happy she has staff 24/7 to look after her. The home is amazing.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

We're so glad your mum has made such good progress with us at Hungerford House and is happy living here. Thank you for taking the time to write us a review. If there is anything more we can do for your mum, or for you, please do let us know.

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Review from Stephen G (Son-in-law of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff is always helpful and friendly, the food is good and cups of tea are made regularly for the residents, since moving in my mother-in-law has improved by leaps and bounds as she is being stimulated with constant contact with other residents and staff.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

Thank you for writing us a review. I'm so glad your mother-in-law is thriving with us at Hungerford House. Please don't hesitate to ask if there is anything else we can do for her, or for you.

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Review from T D (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was in Hungerford House Care Home for six weeks. The carers were a delight always smiling and when passing my mum would always stop and chat with her. They go out of their way to make everyone feel special. The personal care they provided was of a high standard. Her clothes were washed and returned
to her promptly and her room was kept clean. She did not get involved in many activities but she enjoyed having her nails painted. The food was wholesome. A Hairdresser and Chiropodist also visit regularly.
Reply from Helen Dearing, On behalf of the team at Hungerford House

Thank you for sharing your experiences of our home and for taking the time to write us a review - we really do appreciate it. We are pleased to hear she enjoyed having her nails painted and made use of our Hairdresser and Chiropodist. It was an honour caring for your mum.

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Review from G C (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the facilities at Hungerford House hard to fault and the staff that I have encountered have been exceptional. My mother received such a warm welcome and my confidence in the care she is benefitting from has been so reassuring. Mum's admission into the 'family atmosphere' was handled with a great
deal of efficiency, consideration and kindness. I was full of trepidation but I have been very impressed by the attitude and professionalism we have experienced to date.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

Thank you for your kind words and for taking the time to write us a review. I'm sure your feedback will be useful to others in a similar situation. Please do let us know if there is anything more we can do for either you or your mother.

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Review from K M (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Hungerford House enough. The care my dad receives is exemplary. It is a difficult decision to place a loved one in a care home and I know that my dad is in far better health for being in such a lovely environment.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

Thank you for your kind feedback and for taking the time to write us a review. I'm glad your dad is thriving with us, and if there is anything more we can do to help him, or you, please just ask.

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Review from M R (Husband of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very nice place to visit and live all are treated very well. Nice welcome always.
Reply from Rowen Campbell, on behalf of the team at Hungerford House

We appreciate you taking the time to write us a review, and we are grateful for your feedback, thank you.

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Review from Sandra B (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Hungerford House Care Home for five months. She is a long-term resident. Mum has settled in very well. The staff are excellent, this includes everyone from cleaners, maintenance, admin, carers and chef. Nothing is too much trouble for them. And not forgetting the home manager. The room
Mum has is very small but is enough for her needs. I would recommend this home to everyone. They always have time for me if I need to ask any questions.
Reply from Freya Higgs, Marketing Administrator at Hungerford House

Thank you for your lovely comment. I am glad to hear your mum has settled in well and is enjoying life at the home. I will pass this on to our team at Hungerford House.

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Review from Layla S (Granddaughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan passed away last night in Hungerford house in Corsham.
Your staff are first-class carers that show so much compassion and empathy. The two days I was there by my nan's side they supported myself and my aunt and showed my nan the respect she deserved even after she passed.
Please praise them
as they are amazing and made my time there comfortable and supported.
You have trained your staff well.
The care home is homely and well managed.
A huge thank you to all the carers, care leaders and managers. Also staff in the reception.
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Review from Heidi H (Daughter of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The communication from the home was amazing. Staff were fantastic with updates for visiting. Always kept updated with visiting, My mum is so well looked after. Cannot fault the care she gets. The staff are so welcoming and caring.
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Review from Violet H (Wife of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, caring, friendly. They always have time to talk with you. They keep my husband happy and well-fed. He has peace of mind and they have their sing-a-longs.
He says he asks for cups of tea and it's there for him. He has his own bedroom with T.V. They all meet up with one another in a day room
and chat. Family can visit just ask for a day and date and if available yes.
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Review from John S (Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I believe the home is run very well. The staff are excellent and always have time to help me if needed. I enjoy having a shower in the morning and look forward to breakfast. I like to stretch my legs and take a walk in the gardens. I enjoyed watching the young chicks in the garden.
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Review from N W (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind to me, my father, and most importantly, my mum. She's always clean and tidy. She likes all her carers too. As we can't really go in the home, difficult to answer some of the questions.
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Review from Catherine S (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful place. My mother settled in almost right away. The staff are so friendly and professional. Residents are treated with dignity and fantastic care. This has continued through the pandemic.
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Review from L T (Husband of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife came to Hungerford House at the beginning of October 2020, since then due to the coronavirus I have been restricted to see her once a week. The carers are looking after her extremely well, hoping in the near future to be able to see her and the carers more.
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Current Review Score: 9.1 (9.124)

Overview of Review Score

The Review Score of 9.1 (9.124) out of 10 for Hungerford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Hungerford House is calculated as follows: ( (63 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 82 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.429 Points relating to the number of positive Reviews for Hungerford House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 7 Positive Reviews ÷ 9.6 = 0.729
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Sophie

Sophie Perkins

Job Title: Head of Care

With over 12 years of experience in the health and social care sector, Sophie has worked with the Orders of St John in various roles, starting as a carer and progressing to her current position as Head of Care. She holds Level 2 and 3 qualifications in Health and Social Care and is currently working towards her Level 5. Her journey has seen her take on leadership roles as Care Leader and Night Care Leader, where she's developed a strong commitment to providing the highest standards of care. She's passionate about supporting both residents and staff, fostering a positive, compassionate environment where everyone thrives.

Frequently Asked Questions about Hungerford House

What types of Care is Hungerford House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hungerford House have?

There are 48 Single Rooms.

What are the Facilities & Services at Hungerford House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hungerford House to the centre of Corsham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford House to verify any information. View our terms and conditions. Hungerford House has an Enhanced Service - more info.