Hungerford House

Beechfield Road, Corsham SN13 9DR
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9.1 89 Reviews
  • Hungerford House, Corsham
Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Marie Powell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 only (Except one place)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (48)

Hungerford House Reviews (89)

9.1

Hungerford House has a Review Score of 9.1 (9.124) out of 10, based on 7 reviews in the last 2 years.
Over all time Hungerford House has 89 reviews.

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Reviewer Connection to Hungerford House
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Total of 89, showing 61-80
Review from Vivian H (Daughter of Resident) published on 16 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hungerford House had excellent care (in all aspects) throughout my mothers 3 and a half year stay, until her death.
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Review from Mike E (Son of Resident) published on 2 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On several visits to my mother, I find the staff to be very welcoming and willing to answer any of my questions. They were very caring to my mother and actually kept her laughing. She told me she could not be better looked after and that she loved the staff. The home was very nicely decorated and very
clean, including my mother's bedroom. I was able to take her to the conservatory for a while where we were given tea and biscuits. I was told I could visit anytime. I was amazed at the facilities for the residents and just could find no fault.
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Review from Michelle C (Daughter of Resident) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our initial visit (at a rather late inconvenient time) to our now regular visits, we have found all the carers friendly and helpful. Dad has settled better than we could have hoped for. The home is always clean and tidy and has a lovely atmosphere. Although Mum is struggling with the adjustment
everyone has been so sympathetic and caring towards her. The care given to Dad and all the residents whilst we are around is genuine and even during trying periods the carers show great levels of patience and understanding. We feel Dad is safe and secure within the home and know he will be cared for with dignity and patience.
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Review from Basil H (Resident) published on 27 September 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very friendly carers and staff. Some problem with other residents walking in and out of room and interfering with me. Food was good and plenty of it. My room was a bit small and no outlook. Just a tree. Carers were very good and kind. The only reason I left was to be nearer my family.
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Review from Jeanette P (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were very friendly, caring and approachable. Dad was happy at Hungerford House although he struggled with some of the habits of some of the other residents. His room was a bit small, however, the decoration of some of the communal areas was inspiring and inviting.
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Review from Judith P (Daughter of Resident) published on 7 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management are always polite, welcoming and helpful. I have noticed them being very kind and patient with the residents. My mother is very happy there. When I raise an issue it is always dealt with quickly. Communication is good and I always feel welcome when I visit and am invited to
feel part of the community. I like the beach corner and often stop to chat with the receptionist on my way in or out. Hungerford House has a calm and pleasant atmosphere and I feel relieved that my mother has a place there as I am confident she is being looked after properly.
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Review from Bridget B (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Made to feel welcome and staff care about my mother. Aware of needs and get on them. Very supportive. Excellent menu choices. Clean. Treat people with dignity. Nothing too much trouble.
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Review from Christine S (Daughter of Resident) published on 2 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Hungerford House for a month. She seems happy and settled and says it is like a hotel and being on holiday. Mum says the staff are lovely and the food is good. I think having different and brightly coloured areas gives the home a nice feel. It is all on one level and Mum is free to wander
or go outside into the garden. I have found the staff friendly and quick to respond to questions or queries. Her room is small but bright with a pleasant outlook over the garden.
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Review from Lynette S (Daughter of Resident) published on 2 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed for 3 nights , it was her first time in respite care, she has dementia and gets confused in different surroundings. I was very apprehensive when I went to pick her up, as I didn't know whether she would be upset or happy !! To my amazement, she was smiling and really happy, you don't know
how that made me feel !! Thank you so much for looking after my precious mum and making her stay really enjoyable, she actually said that she enjoyed her stay and would gladly go back again !! And she also remembered that she had been there for at least 3 hours after coming home, that was amazing to me !!!! The staff were helpful and friendly and it was because of the staff that mum had such a wonderful stay. I would definitely recommend this care home and mum will be staying there again . Thank you all X
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Review from Joyce E (Resident) assisted by family/friend published on 1 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am being looked after extremely well, always checking my insulin and tablets to make sure my sugar levels are okay. Staff so pleasant and always there for me. Nothing is too much bother. I can only see a happy atmosphere with the staff. A big thank you to all the staff and the manageress for all her
help.
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Review from Michael N (Friend of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and friendly staff.
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Review from Jo (Friend of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice, friendly place. Very welcoming.
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Review from Colin W (Friend of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care, home and staff.
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Review from Andrew P (Friend of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home in a nice setting.
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Review from Patricia S (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mum receives. She is well cared for and safe. The staff are very caring and understanding.
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Review from Marilyn C (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is relating to my mother who has recently been taken into this home to be cared for. The staff were very welcoming and showed us around the home and gardens etc, also very attentive towards my mother and made her feel very much at home.
Everyone was so friendly and spent a lot of time with
my mother. Nothing was too much trouble. The home itself was very clean and tidy, and my mother enjoyed her meals and all the cups of teas served throughout the day. Well done to all the staff there.
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Review from J P (Son of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been there two weeks and seems happy. All of the staff are very good and always happy to help. Its always clean and tidy.
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Review from Gill P (Daughter-in-law of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum in law has been there two weeks after twelve weeks in hospital. She is very happy there and the staff are very nice.
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Review from Rhian (Daughter of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently been displaying challenging behaviour (fingers crossed seem to have settled down) and as next of kin I am always contacted. I have been worried and upset that my mother would be becoming too difficult for the carers. Having voiced my fears to a few carers they couldn't have been
more lovely to me and about my mum. They really were caring and compassionate to us both and I am very grateful that in such a busy role they find time for relatives too.
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Review from Chris B (Son of Resident) published on 26 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent atmosphere created by wonderful staff giving all residents freedom to be themselves while being responsive to them and ensuring their well-being and security. If my wife and I ever need this care for ourselves, then we would both be very happy with the prospect of spending our last years in
this home.
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Current Review Score: 9.1 (9.124)

Overview of Review Score

The Review Score of 9.1 (9.124) out of 10 for Hungerford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Hungerford House is calculated as follows: ( (63 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 82 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.429 Points relating to the number of positive Reviews for Hungerford House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 7 Positive Reviews ÷ 9.6 = 0.729
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Sophie

Sophie Perkins

Job Title: Head of Care

With over 12 years of experience in the health and social care sector, Sophie has worked with the Orders of St John in various roles, starting as a carer and progressing to her current position as Head of Care. She holds Level 2 and 3 qualifications in Health and Social Care and is currently working towards her Level 5. Her journey has seen her take on leadership roles as Care Leader and Night Care Leader, where she's developed a strong commitment to providing the highest standards of care. She's passionate about supporting both residents and staff, fostering a positive, compassionate environment where everyone thrives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford House to verify any information. View our terms and conditions. Hungerford House has an Enhanced Service - more info.