Hungerford House

Beechfield Road, Corsham SN13 9DR
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9.1 89 Reviews
  • Hungerford House, Corsham
Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1175 – £1270
  • Self-Funded Residential Dementia Care: £1335 – £1395
  • RESPITE Self-Funded Residential Care: £1285 – £1390
  • RESPITE Self-Funded Residential Dementia Care: £1475 – £1540

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Hungerford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Marie Powell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 only (Except one place)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (48)

Hungerford House Reviews (89)

Total of 89, showing 81-89
9.1

Hungerford House has a Review Score of 9.1 (9.124) out of 10, based on 7 reviews in the last 2 years. Over all time Hungerford House has 89 reviews.

Overall Experience

  • 64
  • 23
  • 2
  • 0
  • 0

Date Published

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82

Review from Ian G (Son of Resident) published on 19 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Hungerford House in August 2015 when her dementia had progressed to the extent that she needed more specialist care. Sadly she passed away at the end of April 2016. We are so grateful to all the staff for the amazing care she received while she was at Hungerford House. The family
were always welcome to visit (including the dog!) and whenever we did Mum was always clean, well dressed and cared for. Your staff are so skilful at maintaining such high standards of cleanliness, a consistent good humour and creating an overall air of calm in what must occasionally be quite trying circumstances. The sensitive management of Mum's last days were very much appreciated and we were delighted that two of your staff were able to attend the funeral. Thank you all so much - you are very special people.

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Review from G D (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I try to visit my father regularly and always find the house clean and tidy. The staff and manager are so friendly and helpful. Residents appear to be very happy and the staff treat them with care and dignity. A homely but safe environment.

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Review from Betty K (Resident) assisted by family/friend published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I go to daycare twice a week. I really enjoy going and I try to join in all activities. The staff and team are fantastic. They respect our views and they deal with our needs politely, caring and I trust them. Thank you for all that's done for me and my friends. I would be lost without this service.

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Review from S L (Son of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family we chose Hungerford House as a care home for mum as it was close to home and friends and because of the financial relationship it holds with the council. We have found the staff and management very approachable. Communications have been good. Mum is incontinent and I am aware of the constant
effort the staff need to take to keep mum and her room clean.

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Review from Clive T (Son of Resident) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After a two month stay in Hospital last year my father was unable to return home to live alone so became a resident at Hungerford House. He has now lived there for just over six months. He has received excellent care and is very happy. The whole team are professional, polite and very caring. I am very
grateful to them for making him so comfortable and welcome.

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Review from R L (Son of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mothers stay at Hungerford House my mother received wonderful care and attention from all the staff. She loved being at Hungerford House as the staff were so friendly and helpful. The house and her room was so clean and the food excellent. During my mothers final confinement prior to her death
the nurses could not have been more kind and helpful. We were received always with courtesy and kindness. If my time came i would be quite happy to end and my days in Hungerford House.

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Review from Margaret C (Wife of Resident) published on 24 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As far as I am away my husband is happy during his stays at Hungerford House and is well cared for. I have been concerned that personal items have gone missing, but as the months have gone by, some of these have been returned to us. My husband needs to be kept busy and on my visits I have not witnessed
many activities taking place and have not been able to find games or jigsaws to occupy him. This is one area for improvement I would like to see. Otherwise I am very grateful for what the respite stays gives me and am glad that the staff at Hungerford House are friendly and interested in the welfare of those in their care.

Reply from Sara MacCormack, Home Manager at Hungerford House

Thank you for taking the time to submit a review. I am sorry about the items that have gone missing but am glad that these are being returned. We do encourage people to name their belongings when they come to live here to avoid confusion, there are some residents who will mistake someone else’s property for their own and move it. Wherever possible, we return belongings back to their rightful owners and are keen to recompense those we are unable to find and return.


In terms of activities, we tailor activities to individual needs and encourage people to follow historical hobbies and interests. We are currently recruiting activities coordinators and in the meantime, other members of the team are doing their best to provide as varied a programme as possible.

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Review from Pamela J (Resident) published on 12 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Food is tasteless no salt used. Room is a bit small. Happy with the staff.

Reply from Sara MacCormack, Home Manager at Hungerford House

I much appreciate you taking the time to review our service.. I will pass on your comment regarding the food to our cooks, as we want to ensure that everyone enjoys their meals. In terms of seasoning, you will appreciate that we are catering for a wide range of tastes. For that reason, our cooks add some seasoning and salt, pepper and other condiments are freely available at mealtimes so that more can be added if desired. It is good to hear that you are happy with the care and support you are receiving and I will pass this comment on to the team.

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Review from Jane D (Daughter-in-law of Resident) published on 16 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law has been in this home for 5 years and is now 101, my mother in law was in for 2 years with dementia. Dad has been treated with sympathy, understanding and care since she died. He is now healthy but frail and is treated with love.

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Current Review Score: 9.1 (9.124)

Overview of Review Score

The Review Score of 9.1 (9.124) out of 10 for Hungerford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for Hungerford House is calculated as follows: ( (63 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 82 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.429 Points relating to the number of positive Reviews for Hungerford House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 7 Positive Reviews ÷ 9.6 = 0.729

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Sophie

Sophie Perkins

Job Title: Head of Care

With over 12 years of experience in the health and social care sector, Sophie has worked with the Orders of St John in various roles, starting as a carer and progressing to her current position as Head of Care. She holds Level 2 and 3 qualifications in Health and Social Care and is currently working towards her Level 5. Her journey has seen her take on leadership roles as Care Leader and Night Care Leader, where she's developed a strong commitment to providing the highest standards of care. She's passionate about supporting both residents and staff, fostering a positive, compassionate environment where everyone thrives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hungerford House to verify any information. View our terms and conditions. Hungerford House has an Enhanced Service - more info.