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Care Home Owned by The Orders of St John Care Trust in West Sussex

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Orders of St John Care Trust in West Sussex

Only the locations & reviews in West Sussex for The Orders of St John Care Trust are showing below.

View the details of all 62 locations (with 4812 reviews) owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations in West Sussex (1)

 
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1 Care Home owned by The Orders of St John Care Trust in West Sussex
St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ 

9.6 48 reviews
"Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and…"   Read all 48 reviews
Location Type Care Home

St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with… Read more about St Wilfrid's Priory Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Long Term/Permanent
  • Short Term/Respite
  • 24 Rooms from £1,155 / week

The Orders of St John Care Trust Reviews in West Sussex (48)

9.6
The Orders of St John Care Trust has a Group Review Score of 9.6 (9.645) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

St Wilfrid's Priory Care Home

from Tammy W (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and confused but they have made the transition very easy for Mum with their attention towards her.
All round very happy with St Wilfrids and special thanks to the volunteers
who are amazing.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. We're so pleased you're happy with the care the team is providing and that the support your Mum has received has helped make the transition easy. It's an honour to care for your Mum, and if there is anything else we can do for her or your family, please don't hesitate to ask.


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Review of

St Wilfrid's Priory Care Home

from Paul C (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put my father in a care home could have been a frightening experience however, the Manager, Lorraine, and all of her staff have been brilliant from day one.
I was kept up to date all along the process and when my father went in he was greeted by everyone.
The home is very well run, clean
and with good hearty food served.
I can honestly say it is a home from home.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

What lovely words, thank you - we really appreciate it and we understand how scary it can be moving a loved one into a care home. It is an honour to be able to care for your father and please, if there is anything more we can do for him, for you or for your family, just let us know.


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Review of

St Wilfrid's Priory Care Home

from Sophie D (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of St Wilfrid's Priory Care Home for 7 months now and the whole family are very happy with the care she is receiving. The staff are always very friendly, the home cooked food is of a very high standard and they are kept entertained with various activities organised by the
staff and volunteers.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. It's an honour to care for your mother, and if there is anything else we can do for her or your family, please don't hesitate to ask.


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Review of

St Wilfrid's Priory Care Home

from N B (Regular Volunteer) published on 23 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home, with fantastic staff. The setting is a beautiful building with amazing surroundings and garden. The residents' rooms (flats) are spacious, airy, great views, a real home from home. A lovely large residents lounge, dining/games room, with home touches everywhere. The staff are
caring, friendly and provide the gold standard in care. Extremely varied activities with something to suit everyone, from gardening to crafting, baking to reading, music to table top games and much more. Group activities and one to one. Everyone works so hard and more, to provide residents with care, respect, happiness and dignity. Highly recommend.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

Thank you very much for your kind words about our home at St Wilfrid's Priory, and for taking the time to write us a review. Thanks too for your support of the home - it is very much appreciated.


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Review of

St Wilfrid's Priory Care Home

from Kathy D (Daughter of Resident) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After eight weeks in hospital my mum moved into St Wilfrid's, she has now been there for two months. The transition from living independently was smooth and from the moment she arrived she was made to feel very welcome. All of the staff are very friendly, polite, caring and compassionate. I am so happy
that she has settled into her new home and is content and happy.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

We're delighted that your mum has settled in so well and is thriving with us at St Wilfrid's. If there is anything else that you or your mum needs, please don't hesitate to ask.


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Review of

St Wilfrid's Priory Care Home

from Jack W (Son of Resident) published on 29 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very happy that my mother is a resident of St Wilfrid's. She likes the staff, the environment and the activities - she also enjoys the food even eating some dishes she would have declined in the past. My wife and I see that she is tremendously well cared for and her room, in fact, all areas,
are kept very clean and hygienic such that we have no concern about infections. Her health is closely monitored and the staff keep us in the picture when occasionally due to her age something goes awry. St. Wilfrids is a cheerful and friendly home. The staff are all very personable, and the management is very efficient and accommodating such that nothing is too much trouble; they have regular relative meetings and the management listen and respond to any questions or concerns that are raised and based on the most recent meeting I would say that in the eyes of the relatives present everything seems to be running really well. I have no hesitation in recommending St Wilfrid's.

Reply from Rowen Campbell, On behalf of the team at St Wilfrid's Priory Care Home

What lovely feedback, thank you! We really appreciate you taking the time to write us a review and for sharing your experience of our home. It's wonderful that your mother is enjoying life at St Wilfrid's. Please do let us know if there is anything else she (or your family) needs.


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Review of

St Wilfrid's Priory Care Home

from I V (Son of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the manager to be very kind to my relative, helpful to myself and positively responsive and dynamic in her approach to dealing with residents' various requirements and demands as well as providing quality of life-enhancing events.
The home itself is gentle and has a lovely, easily accessible
garden.

Reply from Rowen Campbell, On behalf of the team at St Wilfrid's Priory Care Home

Thanks for your kind words and your feedback on our manager and the home. I'm glad we've been able to support you and your loved one at St Wilfrid's Priory.


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Review of

St Wilfrid's Priory Care Home

from Anne B (Daughter of Resident) published on 23 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

St Wilfrid's is a very happy and friendly home. It is bright, airy and beautifully clean. The staff are all very friendly, and the management is very efficient and accommodating. Nothing is too much trouble. I have no hesitation in recommending St Wilfrid's.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

Thank you for taking the time to write us a review and for your recommendation. I have shared your feedback with our home manager at St Wilfrid's, as I know it means a lot to the team there.


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Review of

St Wilfrid's Priory Care Home

from Sarah P (Daughter of Resident) published on 29 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The moment we walked into St Wilfried's, my sister and I thought we'd found the perfect place for Mum. It's small, friendly and personal, and the building itself helps it feel like a real home - not an institution. Many of the staff have been here for years, so there's a great sense of continuity and
any issues are quickly resolved.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

I'm so glad you've found the perfect place for your mum at St Wilfrid's! Thank you for taking the time to write and share your experiences of our home. I will pass on your feedback to the team, as I know they love to hear it.


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Review of

St Wilfrid's Priory Care Home

from Pat E (Daughter of Resident) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at St Wilfried's for almost a year. The staff are kind and caring and very friendly, and my mother is very happy here. The room is comfortable, with a lovely view from the window. The quality of care is very good. She feels safe and well looked after.

Reply from Rowen Campbell, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thanks very much for taking the time to write us a review and give us your feedback - it's much appreciated, and I'll pass on your comments to the team at St Wilfrid's, who love to hear them. I'm glad your mother is happy with us.


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Review of

St Wilfrid's Priory Care Home

from C W (Sister of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy and comfortable at the home.
The staff are first class.

Reply from Freya Higgs, Marketing Administrator at St Wilfrid's Priory Care Home

Thank you for your kind feedback. So glad to hear your brother is happy in the home. We'll pass this on to the team.


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Review of

St Wilfrid's Priory Care Home

from Tessa P (Sister of Resident) published on 6 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at St Wilfrid's for over three years and is extremely happy there. The staff are very friendly and helpful, and he is well looked after. He looks at St Wilfrid's as his home, and the staff, as his extended family.
The activities coordinator has found extra activities
to suit his needs, and he loves going into the beautiful garden when the weather allows. He also tells me that the food is excellent!
We're delighted that he's so happy at St Wilfrid's, so a big thank you to all the wonderful staff!

Reply from Freya Higgs, Marketing Administrator at St Wilfrid's Priory Care Home

Thank you for taking the time to write such a lovely and detailed comment. I am so glad to hear your brother is enjoying life at the home and feels connected to the team. I will pass this on to them.


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Review of

St Wilfrid's Priory Care Home

from Sarah R (Daughter of Resident) published on 8 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience, from looking around, welcoming Dad into the home, the care whilst he was there, and the compassion when he died, was excellent. The staff were kind and attentive and made sure they knew each resident's individual needs.
When a family member needs care that can't be provided at
home, it is a really hard decision to come to. At St Wilfrid's we were able to feel confident that Dad was being looked after by such a wonderful group of staff.
I highly recommend this care home.

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Review of

St Wilfrid's Priory Care Home

from Jackie W (Daughter of Resident) published on 1 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother, who has dementia.
The care staff are caring, thoughtful and available.
Mum gets personal care and attention.
The staff communicate clearly, and I feel involved in all decisions.
The building is lovely, warm and welcoming.

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Review of

St Wilfrid's Priory Care Home

from C O (Resident) published on 28 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Wilfrid's Priory is built in the same way as the castle. The care home is a lovely home for those who have to leave their home.
The Priory has a big, lovely garden in which you are able to sit and enjoy the sunshine. There are many rooms which are lovely and you are able to make it in a way which
makes you happy and where you are able to find peace.
The manager here at St Wilfrid's Priory is a lovely person, and she is able to listen when you need to talk with somebody. She wishes very much to help you with anything you need help with anything. She wishes very much to help you with everything so that you
are happy and well.
The carers here at St Wilfrid's are very good. A group of lovely people who wish to help you with everything and look after you in a lovely way.

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Review of

St Wilfrid's Priory Care Home

from Jackie V (Friend of Resident) published on 26 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit a friend of my brother's as they were together for 33 years. The staff were so welcoming and had a welcome cup of tea after a two-hour journey. The residents all seem very happy, and he said the food was excellent and the activities.

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Review of

St Wilfrid's Priory Care Home

from Vivien M (Respite Resident) published on 25 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed for 8 weeks and was well cared for during her stay. All the staff are professional yet friendly. Nothing was too much bother, and they went out of their way to accommodate Mum's needs. I would not hesitate to use the Priory again should Mum need more respite care.

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Review of

St Wilfrid's Priory Care Home

from M P (Wife of Resident) published on 23 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from the hospital after a stroke in September 2021. He needed a lot of care and attention, which I was not able to give him because of my own health and age problems. He had lots of falls due to his poor health. I was happy he was in a safe place as it was impossible for me
to lift him when he fell.

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Review of

St Wilfrid's Priory Care Home

from Juliet N (Niece of Resident) published on 2 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the privilege of being allowed to be an essential caregiver for my relative over recent months, I have been witness to the unstinting kindness of the staff at St Wilfred’s. I cannot praise highly enough the care they gave to my relative and for the kindness shown to me and other family members
also. I have also gained insight into how hard these amazing people work - and that they manage to do it with such humour (the vast majority of the time) is well, almost saintly.
I want to thank them for the seen and, perhaps more significantly, all of the unseen ways they looked after my relative with tenderness, warmth and compassion.
The staff really became a second family for my relative, and I genuinely feel the same way; respect and love are what I feel for them - they are a truly exceptional team, and no superlative is wasted on them. I thank them all from the bottom of my heart; they are extraordinary and wonderful human beings.

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Review of

St Wilfrid's Priory Care Home

from Jennifer G (Respite Resident) published on 18 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff (except for one lady) were lovely and very kind as far as they were able. Very short staffed - only three carers for 19-people! Unfortunately, because of carers having to care for a lot of the residents who were bedridden and whom many had Alzheimer's, they had little time to take care of
my husband - not their fault! Food wonderful. Plumbing dreadful.

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Awards / Recognitions (8)

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