Care Homes Owned by The Orders of St John Care Trust in West Sussex

Thank you so much for taking the time to share such lovely feedback. We're delighted to hear that you're so pleased with your partner's care and that you feel reassured by the support provided by Lorraine and the team. It's wonderful to hear that our residents are enjoying the range of activities on offer and that the kindness and dedication of our staff make such a positive difference. We'll be sure to share your kind words with the whole team. Read less

Thank you so much for taking the time to share your lovely feedback. We're delighted to hear that your dad's partner is happy and settled at St Wilfrid's Priory, and that you feel reassured knowing she is receiving such kind and caring support. It's also wonderful to hear that this has made a positive difference to your dad's wellbeing. We'll be sure to share your kind words with the team. Thank you again for your recommendation. Read less

Thank you for your heartfelt review. We are deeply sorry for your loss and grateful for your kind words about our team. It is reassuring to hear that our staff acted quickly when your husband's condition changed and that his return to the home was managed with dignity and care. We appreciate your understanding regarding the initial delay in receiving hospital information and are pleased this was resolved promptly. Providing compassionate, person-centred end-of-life care is extremely important to us, and we are glad your husband was comfortable and supported in familiar surroundings, alongside his loved ones. Read less

Thank you so much for your incredibly touching and heartfelt review. We were truly honoured to be able to support you and your family in celebrating your mum's life in such a meaningful way. Your mum was a valued member of The Priory family for many years, and it meant a great deal to our team to help create a warm and personal gathering where family, friends, residents, and staff could come together to remember her. We are so pleased that the surroundings, memories, and small personal touches, especially the chocolate cake in honour of your mum helped make the occasion special for everyone attending. Thank you for your kind words about our staff, hospitality, and the care your mum received during her time with us. Knowing that her life was enriched by her time at The Priory is the greatest compliment we could receive. Please accept our sincere condolences once again, and thank you for allowing us to be part of such an important tribute to your mum's life. Read less

Thank you so much for your heartfelt words. We were truly honoured to be able to support you and your family in holding such a special gathering in memory of your mother-in-law. It means a great deal to hear that the care and thought shown during the wake reflected the support and compassion she experienced throughout her six years with us. Our team always strives to make residents and their families feel part of our community, and we are grateful to have been able to provide comfort and support during such an important moment. Thank you again for your kindness and for allowing us to be part of your mother-in-law's journey. Read less

Thank you for your heartfelt review and for sharing your experience with us. We are truly touched by your kind words about our team and the care they provide to your mother.

We understand how challenging it can be when a loved one requires support with all aspects of daily life, so it means a great deal to know that the love, kindness, and compassion shown by our staff has brought reassurance to both your mother and your family.

Providing a safe, caring, and supportive environment where residents feel valued and comfortable is at the heart of everything we do. Your feedback will be shared with the team, who will be greatly encouraged by your comments. Read less

Thank you for your kind review and continued support of our home. We are delighted to hear that you have found our staff welcoming and engaged with the residents, and that the home is kept clean and tidy in the areas you visit.

It is especially wonderful to hear about the social group you bring to the Priory on a regular basis. Opportunities for residents to socialise and connect with the local community are incredibly valuable, and we truly appreciate the time and effort you give to supporting this.

We are also pleased to know that residents have spoken positively about the food provided. Your feedback means a great deal to the team, and we look forward to continuing to provide a warm and welcoming environment for everyone who visits and lives at the Priory. Read less

Your kind words about our manager, care team, and night staff will mean a great deal to everyone involved. Supporting both residents and their loved ones through difficult moments is at the heart of what we do. Thank you for your trust and appreciation. Read less

Your recognition of the team's professionalism, patience, and attention to both your mother's physical and emotional well-being will mean so much to everyone involved in her care. Thank you once again for your trust, support, and appreciation. Read less

Thank you so much for sharing your experience. We are delighted that you chose The Priory following your discharge from hospital, especially after considering other options. It's wonderful to hear that your first impression stayed with you, and that the environment, views, and facilities have all contributed positively to your experience. Your kind words about our management and team mean a great deal. We're proud to have such a dedicated mix of staff, all committed to providing responsive, compassionate care, so it's fantastic to know that this has made a difference to you. We're truly pleased to hear that you're happy here and feeling well supported. Thank you again for your recommendation and for placing your trust in us. Read less

Thank you for your kind review of St Wilfrid's Priory. We're delighted to hear that you find our staff caring and friendly, and that residents are supported as individuals with their personal preferences respected. It's especially lovely to know that you value the imaginative activities on offer and the contribution of our dedicated volunteers, they play such an important role in enriching daily life within the home. Your feedback is greatly appreciated, and we're so pleased that your experience with us has been a positive one. Read less

Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you always feel welcomed and supported when you visit, and that our team has been able to provide reassurance whenever needed. We're especially pleased to know that your step mum is happy and settled with us-that truly means everything. Our staff are dedicated to creating a warm, caring environment for all our residents, and your feedback is a lovely reminder of the difference they make every day. Thank you again for your thoughtful review. Read less

Thank you so much for your wonderful and heartfelt review. We are delighted to hear how happy and comfortable you are living at St Wilfrid's Priory. It means a great deal to us that you enjoy your room, our beautiful gardens, and the opportunity to take part in outings and activities within the local area. Your kind words about our carers and manager are truly appreciated. We will make sure your lovely feedback is shared with the whole team, as it will mean so much to them to know their care, kindness, and support are making such a positive difference to your daily life. We are especially pleased to hear that you feel so happy and well cared for here. Creating a warm, welcoming, and supportive home is at the heart of everything we do. Thank you again for taking the time to share your experience and for your warm recommendation. Read less

Thank you so much for your kind and uplifting review. We are delighted to hear how much you enjoy volunteering at St Wilfrid's Priory. Our beautiful surroundings are something we're very proud of, and it's wonderful to know they help create such a positive environment for everyone. Your kind words about Lorraine's guidance will mean a great deal to her, and we're so pleased that you feel supported as part of the team. It's also lovely to hear how engaged and enthusiastic our residents and their families are especially when it comes to trips and activities. Volunteers like you play such an important role in enriching the lives of our residents, and we are truly grateful for your time, energy, and commitment. Thank you again for being such a valued part of our community. Read less

Thank you so much for your kind and thoughtful review. We're delighted to hear that your mother feels at home at St Wilfrid's Priory, that truly means a great deal to us. It's wonderful to know that our team has been able to create a friendly and stimulating environment while also delivering high-quality care. We are very proud of our staff and their dedication to supporting residents with warmth, compassion, and professionalism. Your feedback is greatly appreciated, and we're grateful you took the time to share your experience. Read less

Thank you so much for your kind and thoughtful review. We're delighted to hear that you feel St. Wilfrid's offers a warm, family atmosphere where residents are safe, happy, and well cared for. Our team works hard to ensure each individual's needs are met with kindness, respect, and encouragement, so it's incredibly rewarding to know this is reflected in your experience. It's also lovely to hear your feedback on our activities and community celebrations-these moments are so important to us in creating a vibrant and engaging environment for everyone. Providing peace of mind to families is at the heart of what we do, and your words mean a great deal to our entire team. Thank you again for taking the time to share your experience. Read less