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Care Homes Owned by The Orders of St John Care Trust in West Sussex

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Only the locations & reviews in West Sussex for The Orders of St John Care Trust are being shown.

The Orders of St John Care Trust Locations in West Sussex (1)

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1 Care Home owned by The Orders of St John Care Trust in West Sussex

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St Wilfrid's Priory Care Home
2 London Road, Arundel BN18 9BZ
"Following the review I have already written a few weeks ago, my husband, who had advanced dementia, contracted pneumonia. His breathing..."Read all 62 reviews

from £1,250 / weekSize 24 rooms

Location Type: Care Home

St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care

The Orders of St John Care Trust Reviews in West Sussex (62)

9.6

The Orders of St John Care Trust has a Group Review Score of 9.6 (9.596) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Showing 62 reviews matching selected criteria
Review of St Wilfrid's Priory Care Home from S P (Wife of Resident) published on 2 June 2026 Submitted via Website
Overall Experience

Following the review I have already written a few weeks ago, my husband, who had advanced dementia, contracted pneumonia. His breathing difficulties had been spotted by a member of the night staff and immediate action was taken. He was returned from hospital a couple of days later for palliative care. The challenging job of moving him from the hospital to his beautiful, prayerful room in the care home, with his pictures on the walls, without too much trauma was very well managed by both paramedics and Priory care home staff. The carers worked with the district nurse team to ensure my husband felt calm, comfortable and free of pain and although there was a worrying initial delay with this (about an hour) because I understand the district nurse team had not been given the hospital records for my husband, this was resolved and all subsequently went smoothly. The two family members with me and I were given privacy and yet support and compassion.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you for your heartfelt review. We are deeply sorry for your loss and grateful for your kind words about our team. It is reassuring to hear that our staff acted quickly when your husband's condition changed and that his return to the home was managed with dignity and care. We appreciate your...  

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Review of St Wilfrid's Priory Care Home from Kevin T (Son of Resident) published on 14 May 2026 Submitted via Website
Overall Experience

My Mum was a long-term resident at The Priory, and it seemed entirely appropriate that I should ask whether the Home would hold a small reception - after her Commemoration of Life/Funeral service - so that mourners could see the wonderful surroundings in which Mum had spent the latter part of her life, and fellow residents and staff could have the opportunity to greet the family and say a final farewell.

The management and staff could not have been more welcoming to the idea. The Home was looking magnificent, the residents' dining room had been transformed into a welcoming space, with photos and memorabilia of my Mum for all the guests to see. The food was plentiful and delicious, and the staff had prepared a chocolate cake (Mum's favourite) by way of remembering her, for all to enjoy.

The guests were impressed with the facilities, the welcome and the kindness of all the Priory staff. It was a perfect setting to celebrate Mum's life, which had been enriched by her time at the Home.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your incredibly touching and heartfelt review. We were truly honoured to be able to support you and your family in celebrating your mum's life in such a meaningful way. Your mum was a valued member of The Priory family for many years, and it meant a great deal to our team to...  

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Review of St Wilfrid's Priory Care Home from Ruth T (Daughter-in-law of Resident) published on 13 May 2026 Submitted via Website
Overall Experience

Following the death of my mother-in -law, I have already completed a review, however, in March we held the 'wake' at the care home with the permission of the manager. It was truly lovely. Everything they did reflected he care they had given my mother in law throughout her 6 years there. It really was the final thing they could do for her. Thankyou.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your heartfelt words. We were truly honoured to be able to support you and your family in holding such a special gathering in memory of your mother-in-law. It means a great deal to hear that the care and thought shown during the wake reflected the support and compassion she...  

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Review of St Wilfrid's Priory Care Home from K M (Son of Resident) published on 8 May 2026 Submitted via Website
Overall Experience
All the staff are amazing. My mother's condition means she struggles with all aspects of day-to-day life but the love and care they show her is boundless.

Knowing that she is cared for in a loving and safe environment is very reassuring for the whole family.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you for your heartfelt review and for sharing your experience with us. We are truly touched by your kind words about our team and the care they provide to your mother.

We understand how challenging it can be when a loved one requires support with all aspects of daily life, so it means a...  

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Review of St Wilfrid's Priory Care Home from Adam V (Friend of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

I have visited one resident regularly and another occasionally. I also bring a group of local people to the Priory to socialise with the residents on a regular basis. I find the staff welcoming and engaged with the residents. The home is kept clean and tidy in the areas that I visit. I understand from the residents that the food is good.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you for your kind review and continued support of our home. We are delighted to hear that you have found our staff welcoming and engaged with the residents, and that the home is kept clean and tidy in the areas you visit.

It is especially wonderful to hear about the social group you bring...  

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Review of St Wilfrid's Priory Care Home from Christopher B (Husband of Resident) published on 8 May 2026 Submitted via Website
Overall Experience
My wife, Marilyn, moved into St Wilfrid's for respite care in May 2025. She had advanced MS. That stay seamlessly transferred into a permanent stay.
Throughout her stay there the manager and all staff showed nothing but kindness and compassion.
Towards the end of my wife's life, external sources suggested that it may be more appropriate for her to move into a hospice. Marilyn didn't want to do so and St Wilfrid's was more than happy for her to remain there.
Marilyn died at 4:00 am on 4 March and the night staff were unbelievably understanding and caring.

I have nothing but praise for everyone there.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home
Thank you for taking the time to share such a heartfelt review of Marilyn's time at St Wilfrid's. We are deeply saddened by your loss and send our sincere condolences to you and your family.

It means so much to hear that Marilyn was treated with kindness, compassion, and dignity throughout her...  

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Review of St Wilfrid's Priory Care Home from Iain B (Son of Resident) published on 8 May 2026 Submitted via Website
Overall Experience
The care my mother received at this nursing home was truly outstanding. From the senior management team to the dedicated staff who supported my mother every day, the level of compassion, professionalism, and attention to detail was remarkable.
Every member of the team treated my mother with dignity, kindness, and genuine warmth, which gave our family great comfort and peace of mind. It was clear that they not only cared about her physical well-being but also her emotional happiness.

I am incredibly grateful for the unwavering support, patience, and kindness they showed throughout her time there. Their commitment made a difficult period so much easier, and I cannot thank them enough.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home
Thank you so much for your heartfelt review and for sharing your experience with our home. We are deeply touched by your kind words about both our senior management team and our dedicated care staff.

Providing compassionate, person-centred care is at the heart of everything we do, and it means a...  

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Review of St Wilfrid's Priory Care Home from M H (Resident / Service User) published on 21 April 2026 Submitted via Website
Overall Experience

I have lived in Arundel for 15 years and following a stroke I was discharged from hospital unable to walk. Three different people recommended that I go to The Priory. I was impressed from my first visit, however I visited three alternatives, but came back to enjoy the views and facilities of the Priory. Excellent management and caring staff, varying from energetic youth to mature and experienced carers. Any requests are immediately attended to. I am delighted to be here.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for sharing your experience. We are delighted that you chose The Priory following your discharge from hospital, especially after considering other options. It's wonderful to hear that your first impression stayed with you, and that the environment, views, and facilities have all...  

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Review of St Wilfrid's Priory Care Home from F V (Daughter of Resident) published on 17 April 2026 Submitted via Website
Overall Experience

Staff are very caring and friendly. Residents are treated as individuals and their personal preferences considered. Residents' activities are imaginative and supported by a team of lovely volunteers.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you for your kind review of St Wilfrid's Priory. We're delighted to hear that you find our staff caring and friendly, and that residents are supported as individuals with their personal preferences respected. It's especially lovely to know that you value the imaginative activities on offer...  

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Review of St Wilfrid's Priory Care Home from S R (Stepdaughter of Resident) published on 16 April 2026 Submitted via Website
Overall Experience

Whenever I visit my stepmum, everyone is always welcoming and happy to help or answer any concerns. I can tell that the staff take good care of the residents too. My stepmum is very happy and settled there which is all you can wish for.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you always feel welcomed and supported when you visit, and that our team has been able to provide reassurance whenever needed. We're especially pleased to know that your step mum is...  

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Review of St Wilfrid's Priory Care Home from Christina O (Resident / Service User) published on 15 April 2026 Submitted via Website
Overall Experience
If you or a familymember are looking for a place to live please come to S:t Wilfrids Priory Care Home for a visit and see if this lovely
Care Home are a place for you to live . Here you are able to go out in our beautiful gardens . You can get a room which you can make to a
lovely place for you . the carers are so lovely and do everything they can do to make you happy . We have got a lovely manager who gives lots of love and look after you very well. If you wish you are able to chat with her if you need help with anything . The manager and carers here give out so very much of love and kindness . They look after you in such a wonderfuö way and are happy to help you. We are also
able to visit places outside Arundel like gardencenter or the sea side . We have also gone for a lovely Icecream when the weather are good . I am so very happy and grateful to live here in this wonderful place and I warmly recommend S:t Wilfrids priory and please come

for a visit .

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your wonderful and heartfelt review. We are delighted to hear how happy and comfortable you are living at St Wilfrid's Priory. It means a great deal to us that you enjoy your room, our beautiful gardens, and the opportunity to take part in outings and activities within the...  

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Review of St Wilfrid's Priory Care Home from G S (Regular Volunteer) published on 15 April 2026 Submitted via Website
Overall Experience
A lovely care home set in beautiful grounds. It is an absolute pleasure to volunteer here under the guidance of Lorraine, the manager.

The residents and their families are so supportive of all our activities and are always willing to assist on trips to theatre, gardens and Castke events

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your kind and uplifting review. We are delighted to hear how much you enjoy volunteering at St Wilfrid's Priory. Our beautiful surroundings are something we're very proud of, and it's wonderful to know they help create such a positive environment for everyone. Your kind words...  

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Review of St Wilfrid's Priory Care Home from C C (Relative of Resident) published on 23 March 2026 Submitted via Website
Overall Experience

I have been deeply impressed with the quality of care for my mother at St Wilfred's. The staff manage to create a friendly and stimulating environment while at the same time providing first class care. It has made my mother feel very much at home in her new surroundings.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your kind and thoughtful review. We're delighted to hear that your mother feels at home at St Wilfrid's Priory, that truly means a great deal to us. It's wonderful to know that our team has been able to create a friendly and stimulating environment while also delivering...  

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Review of St Wilfrid's Priory Care Home from C A (Daughter of Resident) published on 19 March 2026 Submitted via Website
Overall Experience

St.Wifrid's is a first rate care home with a family feel. Residents individual needs are catered for by kind, encouraging and dedicated staff. Nothing is too much trouble and the residents feel safe and happy in their care. Activities such as crafting, playing games and seated exercises take place each day with key events being celebrated as a community eg birthdays, Valentine's Day etc . It gives relatives great piece of mind to know that their loved ones are being cared for in such a loving, caring environment.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care Home

Thank you so much for your kind and thoughtful review. We're delighted to hear that you feel St. Wilfrid's offers a warm, family atmosphere where residents are safe, happy, and well cared for. Our team works hard to ensure each individual's needs are met with kindness, respect, and encouragement,...  

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Review of St Wilfrid's Priory Care Home from Francis M (Grandson of Resident) published on 6 May 2025 Submitted via Website
Overall Experience

My grandmother Carol has been at St Wilfreds for over a year now and they have been fantastic. She has dementia and can be a handful but all the carers are patient and kind with her. The manager has always been very welcoming.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you so much for your kind words, which mean a lot to the whole team. We really appreciate you taking the time to leave us a review, and we're delighted you're so happy with the care your grandmother is receiving.

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Review of St Wilfrid's Priory Care Home from Tammy W (Daughter of Resident) published on 24 April 2025 Submitted via Website
Overall Experience
Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and confused but they have made the transition very easy for Mum with their attention towards her.

All round very happy with St Wilfrids and special thanks to the volunteers who are amazing.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. We're so pleased you're happy with the care the team is providing and that the support your Mum has received has helped make the transition easy. It's an honour to care for your Mum, and if there is anything else we can do for her or your family, please don't hesitate to ask.

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Review of St Wilfrid's Priory Care Home from Paul C (Son of Resident) published on 7 April 2025 Submitted via Website
Overall Experience
Having to put my father in a care home could have been a frightening experience however, the Manager, Lorraine, and all of her staff have been brilliant from day one.
I was kept up to date all along the process and when my father went in he was greeted by everyone.
The home is very well run, clean and with good hearty food served.

I can honestly say it is a home from home.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

What lovely words, thank you - we really appreciate it and we understand how scary it can be moving a loved one into a care home. It is an honour to be able to care for your father and please, if there is anything more we can do for him, for you or for your family, just let us know.

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Review of St Wilfrid's Priory Care Home from Sophie D (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

My mother has been a resident of St Wilfrid's Priory Care Home for 7 months now and the whole family are very happy with the care she is receiving. The staff are always very friendly, the home cooked food is of a very high standard and they are kept entertained with various activities organised by the staff and volunteers.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. It's an honour to care for your mother, and if there is anything else we can do for her or your family, please don't hesitate to ask.

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Review of St Wilfrid's Priory Care Home from N B (Regular Volunteer) published on 23 October 2023 Submitted via Website
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A wonderful care home, with fantastic staff. The setting is a beautiful building with amazing surroundings and garden. The residents' rooms (flats) are spacious, airy, great views, a real home from home. A lovely large residents lounge, dining/games room, with home touches everywhere. The staff are caring, friendly and provide the gold standard in care. Extremely varied activities with something to suit everyone, from gardening to crafting, baking to reading, music to table top games and much more. Group activities and one to one. Everyone works so hard and more, to provide residents with care, respect, happiness and dignity. Highly recommend.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

Thank you very much for your kind words about our home at St Wilfrid's Priory, and for taking the time to write us a review. Thanks too for your support of the home - it is very much appreciated.

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Review of St Wilfrid's Priory Care Home from Kathy D (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience

After eight weeks in hospital my mum moved into St Wilfrid's, she has now been there for two months. The transition from living independently was smooth and from the moment she arrived she was made to feel very welcome. All of the staff are very friendly, polite, caring and compassionate. I am so happy that she has settled into her new home and is content and happy.

Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care Home

We're delighted that your mum has settled in so well and is thriving with us at St Wilfrid's. If there is anything else that you or your mum needs, please don't hesitate to ask.

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Awards / Recognitions (9)

News (14) & Events (0)

News
  • 05 Aug 2026

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  • 16 Jul 2026

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  • 04 Jun 2026

    Volunteers’ Week is always a highlight in the OSJCT calendar. Our annual recognition events celebrate the commitment our volunteers show, and the skills and interests they bring to share with...

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