St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ
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9.8 62 Reviews
  • St Wilfrid's Priory Care Home, Arundel
St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with stunning views of the historic castle and gardens, where you can join in with the wide range of activities taking place on a daily basis.

Set in a beautiful Grade II listed castle in West Sussex, home environment has been designed to enhance the quality of life for residents and incorporates a number of features to promote warmth and a sense of tranquillity.

A talented chef and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value, and cater for individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join. The menus change daily and the kettle is always on, so hot drinks are available throughout the day.

A friendly, professionally trained team are on hand around the clock to give you the support you need when you need it. If you like to lead a fulfilling and independent lifestyle, they are here to help you however you wish to spend your day. The team is composed of the Home Manager, Dementia Lead, Activities Coordinator, Carers, Admiral Nurse, Care Leads, Housekeeping Team, Chef and a Handy Person.

Staff would really love to meet you and show you around St Wilfrid’s Arundel Priory. To make sure they have plenty of time to find out about your needs and introduce you to the key members of the team, they recommend you contact them in advance to book an appointment. Alternatively, they welcome you to drop in and see them if you are passing.
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Care Provided by St Wilfrid's Priory Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1370
  • Self-Funded Residential Dementia Care: £1460 – £1700
  • RESPITE Self-Funded Residential Care: £1385 – £1505
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1805

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

The price(s) shown are provided by the care home. Contact St Wilfrid's Priory Care Home for full pricing details and T&Cs.

Contact St Wilfrid's Priory Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Wilfrid's Priory Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lorraine Hiller (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (24)
  • Single Rooms with Ensuite Wet Room (4)

St Wilfrid's Priory Care Home Reviews (62)

9.8

St Wilfrid's Priory Care Home has a Review Score of 9.8 (9.799) out of 10, based on 18 reviews in the last 2 years.
Over all time St Wilfrid's Priory Care Home has 62 reviews.

Overall Experience
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Reviewer Connection to St Wilfrid's Priory Care Home
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Total of 62, showing 1-20
Review from Kevin T (Son of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a long-term resident at The Priory, and it seemed entirely appropriate that I should ask whether the Home would hold a small reception - after her Commemoration of Life/Funeral service - so that mourners could see the wonderful surroundings in which Mum had spent the latter part of her life,
and fellow residents and staff could have the opportunity to greet the family and say a final farewell.


The management and staff could not have been more welcoming to the idea. The Home was looking magnificent, the residents' dining room had been transformed into a welcoming space, with photos and memorabilia of my Mum for all the guests to see. The food was plentiful and delicious, and the staff had prepared a chocolate cake (Mum's favourite) by way of remembering her, for all to enjoy.


The guests were impressed with the facilities, the welcome and the kindness of all the Priory staff. It was a perfect setting to celebrate Mum's life, which had been enriched by her time at the Home.

Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your incredibly touching and heartfelt review. We were truly honoured to be able to support you and your family in celebrating your mum's life in such a meaningful way. Your mum was a valued member of The Priory family for many years, and it meant a great deal to our team to help create a warm and personal gathering where family, friends, residents, and staff could come together to remember her. We are so pleased that the surroundings, memories, and small personal touches, especially the chocolate cake in honour of your mum helped make the occasion special for everyone attending. Thank you for your kind words about our staff, hospitality, and the care your mum received during her time with us. Knowing that her life was enriched by her time at The Priory is the greatest compliment we could receive. Please accept our sincere condolences once again, and thank you for allowing us to be part of such an important tribute to your mum's life.
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Review from Sarah P (Wife of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to get my husband, who has middle/advanced dementia into a care home as a matter of urgency and St Wilfrid's Priory Care Home were able to offer him a lovely, light room, ensuite and with a view. This was initially for respite, but is now on a more permanent basis. The care is compassionate
and professional, and centred on the individual needs of each resident. The food is wholesome and appetising and includes freshly baked cakes and puddings. The laundry service is very efficient. There are some very good activities. I feel fortunate to have a care home 3 mins walk from my home where I can visit my husband at any time and have confidence that his emotional, physical and medication needs are being very well met.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you for taking the time to share such a thoughtful review. We understand how difficult and emotional it can be to find the right care home for a loved one, especially at short notice, and we are so pleased that St Wilfrid's Priory has been able to provide a welcoming and comfortable home for your husband. It is wonderful to hear that you value the compassionate, person-centred care provided by our team, as well as the quality of the food, activities, and support services available. Knowing that you feel confident your husband's emotional, physical, and medication needs are being well met means a great deal to us. We are also delighted that being so close to your home allows you to visit regularly and remain closely connected. Thank you again for your kind words and trust in our team.
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Review from Ruth T (Daughter-in-law of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the death of my mother-in -law, I have already completed a review, however, in March we held the 'wake' at the care home with the permission of the manager. It was truly lovely. Everything they did reflected he care they had given my mother in law throughout her 6 years there. It really was
the final thing they could do for her. Thankyou.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your heartfelt words. We were truly honoured to be able to support you and your family in holding such a special gathering in memory of your mother-in-law. It means a great deal to hear that the care and thought shown during the wake reflected the support and compassion she experienced throughout her six years with us. Our team always strives to make residents and their families feel part of our community, and we are grateful to have been able to provide comfort and support during such an important moment. Thank you again for your kindness and for allowing us to be part of your mother-in-law's journey.
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Review from K M (Son of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are amazing. My mother's condition means she struggles with all aspects of day-to-day life but the love and care they show her is boundless.
Knowing that she is cared for in a loving and safe environment is very reassuring for the whole family.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you for your heartfelt review and for sharing your experience with us. We are truly touched by your kind words about our team and the care they provide to your mother.

We understand how challenging it can be when a loved one requires support with all aspects of daily life, so it means a great deal to know that the love, kindness, and compassion shown by our staff has brought reassurance to both your mother and your family.

Providing a safe, caring, and supportive environment where residents feel valued and comfortable is at the heart of everything we do. Your feedback will be shared with the team, who will be greatly encouraged by your comments.
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Review from Adam V (Friend of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have visited one resident regularly and another occasionally. I also bring a group of local people to the Priory to socialise with the residents on a regular basis. I find the staff welcoming and engaged with the residents. The home is kept clean and tidy in the areas that I visit. I understand from
the residents that the food is good.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you for your kind review and continued support of our home. We are delighted to hear that you have found our staff welcoming and engaged with the residents, and that the home is kept clean and tidy in the areas you visit.

It is especially wonderful to hear about the social group you bring to the Priory on a regular basis. Opportunities for residents to socialise and connect with the local community are incredibly valuable, and we truly appreciate the time and effort you give to supporting this.

We are also pleased to know that residents have spoken positively about the food provided. Your feedback means a great deal to the team, and we look forward to continuing to provide a warm and welcoming environment for everyone who visits and lives at the Priory.
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Review from Christopher B (Husband of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, Marilyn, moved into St Wilfrid's for respite care in May 2025. She had advanced MS. That stay seamlessly transferred into a permanent stay.
Throughout her stay there the manager and all staff showed nothing but kindness and compassion.
Towards the end of my wife's life, external sources suggested
that it may be more appropriate for her to move into a hospice. Marilyn didn't want to do so and St Wilfrid's was more than happy for her to remain there.
Marilyn died at 4:00 am on 4 March and the night staff were unbelievably understanding and caring.
I have nothing but praise for everyone there.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you for taking the time to share such a heartfelt review of Marilyn's time at St Wilfrid's. We are deeply saddened by your loss and send our sincere condolences to you and your family.
It means so much to hear that Marilyn was treated with kindness, compassion, and dignity throughout her stay with us. We are pleased that what began as respite care was able to become a place where she felt comfortable, supported, and truly at home. Respecting Marilyn's wishes to remain at St Wilfrid's during the final stages of her life was incredibly important to us, and we are honoured that we could continue caring for her during that time.
Your kind words about our manager, care team, and night staff will mean a great deal to everyone involved. Supporting both residents and their loved ones through difficult moments is at the heart of what we do. Thank you for your trust and appreciation.
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Review from Iain B (Son of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother received at this nursing home was truly outstanding. From the senior management team to the dedicated staff who supported my mother every day, the level of compassion, professionalism, and attention to detail was remarkable.
Every member of the team treated my mother with dignity,
kindness, and genuine warmth, which gave our family great comfort and peace of mind. It was clear that they not only cared about her physical well-being but also her emotional happiness.
I am incredibly grateful for the unwavering support, patience, and kindness they showed throughout her time there. Their commitment made a difficult period so much easier, and I cannot thank them enough.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your heartfelt review and for sharing your experience with our home. We are deeply touched by your kind words about both our senior management team and our dedicated care staff.
Providing compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know that your mother was treated with dignity, warmth, and kindness throughout her time with us. Supporting not only our residents but also their families during difficult times is incredibly important to us, so we are pleased that we were able to bring comfort and reassurance to you and your loved ones.
Your recognition of the team's professionalism, patience, and attention to both your mother's physical and emotional well-being will mean so much to everyone involved in her care. Thank you once again for your trust, support, and appreciation.
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Review from M H (Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived in Arundel for 15 years and following a stroke I was discharged from hospital unable to walk. Three different people recommended that I go to The Priory. I was impressed from my first visit, however I visited three alternatives, but came back to enjoy the views and facilities of the Priory.
Excellent management and caring staff, varying from energetic youth to mature and experienced carers. Any requests are immediately attended to. I am delighted to be here.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for sharing your experience. We are delighted that you chose The Priory following your discharge from hospital, especially after considering other options. It's wonderful to hear that your first impression stayed with you, and that the environment, views, and facilities have all contributed positively to your experience. Your kind words about our management and team mean a great deal. We're proud to have such a dedicated mix of staff, all committed to providing responsive, compassionate care, so it's fantastic to know that this has made a difference to you. We're truly pleased to hear that you're happy here and feeling well supported. Thank you again for your recommendation and for placing your trust in us.
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Review from F V (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very caring and friendly. Residents are treated as individuals and their personal preferences considered. Residents' activities are imaginative and supported by a team of lovely volunteers.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you for your kind review of St Wilfrid's Priory. We're delighted to hear that you find our staff caring and friendly, and that residents are supported as individuals with their personal preferences respected. It's especially lovely to know that you value the imaginative activities on offer and the contribution of our dedicated volunteers, they play such an important role in enriching daily life within the home. Your feedback is greatly appreciated, and we're so pleased that your experience with us has been a positive one.
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Review from S R (Stepdaughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my stepmum, everyone is always welcoming and happy to help or answer any concerns. I can tell that the staff take good care of the residents too. My stepmum is very happy and settled there which is all you can wish for.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you always feel welcomed and supported when you visit, and that our team has been able to provide reassurance whenever needed. We're especially pleased to know that your step mum is happy and settled with us-that truly means everything. Our staff are dedicated to creating a warm, caring environment for all our residents, and your feedback is a lovely reminder of the difference they make every day. Thank you again for your thoughtful review.
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Review from Christina O (Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you or a familymember are looking for a place to live please come to S:t Wilfrids Priory Care Home for a visit and see if this lovely
Care Home are a place for you to live . Here you are able to go out in our beautiful gardens . You can get a room which you can make to a
lovely place for
you . the carers are so lovely and do everything they can do to make you happy . We have got a lovely manager who gives lots of love and look after you very well. If you wish you are able to chat with her if you need help with anything . The manager and carers here give out so very much of love and kindness . They look after you in such a wonderfuö way and are happy to help you. We are also
able to visit places outside Arundel like gardencenter or the sea side . We have also gone for a lovely Icecream when the weather are good . I am so very happy and grateful to live here in this wonderful place and I warmly recommend S:t Wilfrids priory and please come
for a visit .
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your wonderful and heartfelt review. We are delighted to hear how happy and comfortable you are living at St Wilfrid's Priory. It means a great deal to us that you enjoy your room, our beautiful gardens, and the opportunity to take part in outings and activities within the local area. Your kind words about our carers and manager are truly appreciated. We will make sure your lovely feedback is shared with the whole team, as it will mean so much to them to know their care, kindness, and support are making such a positive difference to your daily life. We are especially pleased to hear that you feel so happy and well cared for here. Creating a warm, welcoming, and supportive home is at the heart of everything we do. Thank you again for taking the time to share your experience and for your warm recommendation.
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Review from G S (Regular Volunteer) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home set in beautiful grounds. It is an absolute pleasure to volunteer here under the guidance of Lorraine, the manager.
The residents and their families are so supportive of all our activities and are always willing to assist on trips to theatre, gardens and Castke events
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your kind and uplifting review. We are delighted to hear how much you enjoy volunteering at St Wilfrid's Priory. Our beautiful surroundings are something we're very proud of, and it's wonderful to know they help create such a positive environment for everyone. Your kind words about Lorraine's guidance will mean a great deal to her, and we're so pleased that you feel supported as part of the team. It's also lovely to hear how engaged and enthusiastic our residents and their families are especially when it comes to trips and activities. Volunteers like you play such an important role in enriching the lives of our residents, and we are truly grateful for your time, energy, and commitment. Thank you again for being such a valued part of our community.
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Review from C C (Relative of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been deeply impressed with the quality of care for my mother at St Wilfred's. The staff manage to create a friendly and stimulating environment while at the same time providing first class care. It has made my mother feel very much at home in her new surroundings.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your kind and thoughtful review. We're delighted to hear that your mother feels at home at St Wilfrid's Priory, that truly means a great deal to us. It's wonderful to know that our team has been able to create a friendly and stimulating environment while also delivering high-quality care. We are very proud of our staff and their dedication to supporting residents with warmth, compassion, and professionalism. Your feedback is greatly appreciated, and we're grateful you took the time to share your experience.
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Review from C A (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St.Wifrid's is a first rate care home with a family feel. Residents individual needs are catered for by kind, encouraging and dedicated staff. Nothing is too much trouble and the residents feel safe and happy in their care. Activities such as crafting, playing games and seated exercises take place each
day with key events being celebrated as a community eg birthdays, Valentine's Day etc . It gives relatives great piece of mind to know that their loved ones are being cared for in such a loving, caring environment.
Reply from Steve Gardner-Collins, On behalf of the team at St Wilfrid's Priory Care HomeThank you so much for your kind and thoughtful review. We're delighted to hear that you feel St. Wilfrid's offers a warm, family atmosphere where residents are safe, happy, and well cared for. Our team works hard to ensure each individual's needs are met with kindness, respect, and encouragement, so it's incredibly rewarding to know this is reflected in your experience. It's also lovely to hear your feedback on our activities and community celebrations-these moments are so important to us in creating a vibrant and engaging environment for everyone. Providing peace of mind to families is at the heart of what we do, and your words mean a great deal to our entire team. Thank you again for taking the time to share your experience.
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Review from Francis M (Grandson of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother Carol has been at St Wilfreds for over a year now and they have been fantastic. She has dementia and can be a handful but all the carers are patient and kind with her. The manager has always been very welcoming.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care HomeThank you so much for your kind words, which mean a lot to the whole team. We really appreciate you taking the time to leave us a review, and we're delighted you're so happy with the care your grandmother is receiving.
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Review from Tammy W (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and confused but they have made the transition very easy for Mum with their attention towards her.
All round very happy with St Wilfrids and special thanks to the volunteers
who are amazing.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care HomeThank you for your kind words and for taking the time to write us a review. We're so pleased you're happy with the care the team is providing and that the support your Mum has received has helped make the transition easy. It's an honour to care for your Mum, and if there is anything else we can do for her or your family, please don't hesitate to ask.
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Review from Paul C (Son of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to put my father in a care home could have been a frightening experience however, the Manager, Lorraine, and all of her staff have been brilliant from day one.
I was kept up to date all along the process and when my father went in he was greeted by everyone.
The home is very well run, clean
and with good hearty food served.
I can honestly say it is a home from home.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care HomeWhat lovely words, thank you - we really appreciate it and we understand how scary it can be moving a loved one into a care home. It is an honour to be able to care for your father and please, if there is anything more we can do for him, for you or for your family, just let us know.
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Review from Sophie D (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of St Wilfrid's Priory Care Home for 7 months now and the whole family are very happy with the care she is receiving. The staff are always very friendly, the home cooked food is of a very high standard and they are kept entertained with various activities organised by the
staff and volunteers.
Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care HomeThank you for your kind words and for taking the time to write us a review. It's an honour to care for your mother, and if there is anything else we can do for her or your family, please don't hesitate to ask.
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Review from N B (Regular Volunteer) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home, with fantastic staff. The setting is a beautiful building with amazing surroundings and garden. The residents' rooms (flats) are spacious, airy, great views, a real home from home. A lovely large residents lounge, dining/games room, with home touches everywhere. The staff are
caring, friendly and provide the gold standard in care. Extremely varied activities with something to suit everyone, from gardening to crafting, baking to reading, music to table top games and much more. Group activities and one to one. Everyone works so hard and more, to provide residents with care, respect, happiness and dignity. Highly recommend.
Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care HomeThank you very much for your kind words about our home at St Wilfrid's Priory, and for taking the time to write us a review. Thanks too for your support of the home - it is very much appreciated.
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  • Rooms
  • Value for Money
Review from Kathy D (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After eight weeks in hospital my mum moved into St Wilfrid's, she has now been there for two months. The transition from living independently was smooth and from the moment she arrived she was made to feel very welcome. All of the staff are very friendly, polite, caring and compassionate. I am so happy
that she has settled into her new home and is content and happy.
Reply from Rowen Campbell, on behalf of the team at St Wilfrid's Priory Care HomeWe're delighted that your mum has settled in so well and is thriving with us at St Wilfrid's. If there is anything else that you or your mum needs, please don't hesitate to ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for St Wilfrid's Priory Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for St Wilfrid's Priory Care Home is calculated as follows: ( (189 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 212 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for St Wilfrid's Priory Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Lorraine

Lorraine Hiller

Job Title: Home Manager Joined: 2024

Lorraine joined St Wilfrid’s as Home Manager on March 24.


Lorraine has worked in the care industry for over 28 years, starting as a carer and working her way through the ranks to Home Manager.


Lorraine has completed her NVQ levels 2, 3, 4, and 5.


She says, ‘I like to make people happy and wanted to create a home-from-home experience in all my roles. I find my job role very rewarding being able to make such a positive difference to the lives of others. I pride myself on treating others no differently from how I would treat my own family.


Outside of work, Lorraine loves spending time with her family, walking and swimming.

Laura

Laura Booker

Job Title: Deputy Manager Joined: 2019

Laura Booker has been with St Wilfrid’s Priory since 2019, starting as a day carer and working her way up.


Laura enjoys working in the surroundings of Arundel Castle and working alongside a caring and fantastic team. Laura finds her job very rewarding and loves to see the smiles on residents' faces and them enjoying themselves.


In her spare time, Laura loves travelling, spending time with friends and family, and being at the beach.

Amanda

Amanda Scarbrow

Job Title: Laundry Assistant Joined: 2022

Amanda Scarbrow has been with the Trust and St Wilfrid’s Priory since Oct 2022. She works as a laundry assistant and loves her job because each day is varied. Amanda enjoys chatting with the residents and having a laugh with them. She gets great satisfaction from cleaning and ironing the residents’ clothes and repairing them if needed, and she enjoys being part of a caring team.

Rhys

Rhys Saunders

Job Title: Kitchen Assistant Joined: 2022

Rhys Saunders began working with OSJCT and St Wilfrid’s Priory at the beginning of December 2022. He started working as a Bank housekeeper and found that he liked working with the team and the residents so took a permanent role in the kitchen. As a kitchen assistant, Rhys plays an important role in creating the delicious, nutritious meals that our residents so enjoy.

Tania

Tania Woodburn

Job Title: Care Leader Joined: 2019

Tania Woodburn started her career with St Wilfrid’s Priory four years ago as a night carer. Since then, she has progressed to become a care lead and has been doing that job since 2021. She enjoys her role thanks to the fantastic team and lovely residents who make St Wilfrid's a very special place to work. Tania also loves having the castle on our doorstep!

Cecilia

Cecilia Raggett

Job Title: Carer Joined: 2008

Cecilia is one of our carers at St Wilfrid’s Priory. She has been with the Trust for over 15 years. Ces, as we know her, enjoys the variety that comes with her role and loves seeing the residents happy and smiling, and having fun. Ces has had many job roles over the years, including housekeeper, laundry assistant, and activity coordinator. Ces loves the friendly home-from-home atmosphere at St Wilfrid's.

Frequently Asked Questions about St Wilfrid's Priory Care Home

What types of Care is St Wilfrid's Priory Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Wilfrid's Priory Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at St Wilfrid's Priory Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is St Wilfrid's Priory Care Home to the centre of Arundel?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Wilfrid's Priory Care Home to verify any information. View our terms and conditions. St Wilfrid's Priory Care Home has an Enhanced Service - more info.