
Staff members are lovely and very helpful. Always clean and tidy.Gillian F(Resident / Service User)

A very friendly and welcoming home. Always clean and tidy and there are lots of smiles.Trevor G(Son of Resident/Service User)


Staff members are lovely and very helpful. Always clean and tidy.Gillian F(Resident / Service User)

A very friendly and welcoming home. Always clean and tidy and there are lots of smiles.Trevor G(Son of Resident/Service User)


Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services.
The home underwent a major refurbishment in 2016 and now boasts a separate dementia care household, incorporating elements of best practice dementia design to support its residents living with dementia.
As part of the refurbishment, a new café, cinema and shop were added to bring...
Care Provided by Coombe End Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Coombe End Court for full pricing details and T&Cs.
Contact Coombe End Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Kelly-Marie Edwards(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome any time.
Parking
- There is plenty of parking available at both the front and the rear of the home.
Coombe End Court Reviews (83)
Coombe End Court has a Review Score of 9.6 (9.550) out of 10, based on 17 reviews in the last 2 years.
Over all time Coombe End Court has 83 reviews.
In her final days, their care was exceptional. They kept her comfortable and were always there when we needed reassurance. It meant so much knowing she was in such caring hands.
They also arranged a beautiful funeral tea, which many attendees commented on.
I know Care homes don't always have the best reputation, but Coombe End Court truly stands apart. I am deeply grateful to all the staff for the compassion and support they showed my mum and our family
Thank you!
Thank you so much for your kind and heartfelt words. It truly means a great deal to our entire team to hear about your experience. We are honoured to have cared for your mum during such an important time, and we're grateful you trusted us to support both her and your family. Providing comfort,...
The dementia wing at Coombe End Court (Pearl) where my wife is a resident has a very friendly, welcoming ambience, as does the whole care home. The care team on Pearl are all very kind and gentle, nothing being too much trouble for those they are looking after. The management at CEC are a highly skilled and motivated team who put the residents first, and are scrupulous in keeping the relatives well informed of everything concerning their loved one. The kitchen (and the food which emanates from it) is quite exceptional for a care home. In summary I remain beyond delighted with the way that CEC look after my wife.
Thank you so much for your kind and thoughtful review. We are thrilled to hear that you feel welcomed and supported at Coombe End Court, and that Pearl and our team have been able to provide such a positive experience for your wife. Our staff take great pride in delivering compassionate care, and...
I feel mum is very well looked after and on the whole in clothing coordinate which in the past would have mattered to her. I think perhaps more activities would be good than I do realise it might be hard to get residents in Pearl to cooperate.
Thank you for sharing your feedback. We're delighted to hear that your mum is well cared for and that her clothing is coordinated, we know how important those details can be. We also appreciate your suggestion regarding activities. We continually strive to offer engaging experiences for all our...
I brought my husband in for 11 days while I went on holiday. He has dementia. He has been staying on + off for about 2 years. He enjoys his time here and is always made welcome + comfortable.
Thank you for your kind review, we are really pleased you keep choosing Coombe End Court for your husband's care. We look forward to seeing you again.
My father has been in Coombe End for 10 weeks and generally it has been a positive experience. The things he has mentioned which he is less happy about are his breakfast is often late and there is no chair in his room for visitors. Overall things are progressing slowly but hopefully he will settle in and socialise.
Thanks very much for taking the time to share your thoughts on your father's experience at Coombe End Court so far. We really appreciate your feedback, and if there's anything more we can do to support your father in settling in, please don't hesitate to ask.
My husband has been here for about 3 months or so due to a flood at his previous home. I come every day to visit him, so I see what goes on here. It is a very good home. I feel so sorry at times when a carer calls in sick, as it is, I am sure very difficult to get another carer at short notice, but the staff are hard working and very kind to re-home my husband for 1-3 months.
Thanks very much for leaving us this fantastic review. It's a pleasure to look after your husband while his previous home is being repaired following the flood. If there's anything more we can do for him during his stay with us, please just ask.
The activities are good but possibly more needed at weekends as my Nan is more settled with a routine.
We all love the garden and cafe area.
Thanks so much for writing us this review and for sharing your feedback. We're so glad you love the garden at Coombe End Court, and the caf area as well. If there's ever anything more we can do for you or your nan, please let us know.
Coombe End is a lovely caring residential home. The staff are attentive and interact brilliantly with the residents. Facilities are very good and comfortable. My sister in law is very happy there.
We're delighted that your sister-in-law is so happy with us here at Coombe End Court - it's a pleasure to care for her. Thank you for taking the time to share your feedback.
Watching how much happier my granny is makes everything better. It's such a lovely home for her and we are grateful to you for caring so wonderfully for her. All staff are amazing. I don't worry anymore about my granny. So thank you x
What a lovely thing to read! Thank you for taking the time to write us a review. Your words mean a lot, and knowing you're not worrying about your granny now is very good to know. Please let us know if there is ever anything more we can do to support her.
Since being at Coombe End Court (10/22) my mum has thrived in every way, physically and emotionally. She is always beautifully dressed, clean and happy. The care staff are amazing, addressing her every need with kindness and compassion. The range of activities provided by the staff are mentally stimulating, catering for all needs (mum particularly enjoys the animals and music) The food is of a high standard and wholesome and mum has gained in weight since being here.
Thank you for taking the time to write us a review - we really appreciate your feedback. It's a pleasure to care for your mum and we're delighted to see her thriving at Coombe End Court. If there is ever anything more we can do to support her, or your family, please don't hesitate to ask.
The home is very welcoming, love the shop and hairdressers. The staff are amazing and do a fantastic job at caring for the residents.
We really appreciate your feedback, and you're taking the time to share it with us in this review, thank you. We are especially proud of the warm welcome at Coombe End Court, extended to all our residents and visitors.
Concerning activities - staff are very good in encouraging my mother but depending on how tired she is, she will join the activities. More often than not however, she declines. As vistors, we are always made welcome. We are very happy at how well Pam is looked after.
Thank you for your feedback and for taking the time to write us a review, and we're glad to hear you feel welcome here. We're delighted to have your mother with us, and we're happy for her to join in or not, depending on how she's feeling - it will always be her choice. Please don't hesitate to ask if there is anything more we can do to support her, or your family.
My mum has been at Coombe End Court for the past year and a bit. The staff and management have been enormously helpful, caring and consistent. Mum took a while to settle in but seems happy now. We can't thank you enough for you help over the past year.
We're delighted to see your mum settled and happy with us at Coombe End Court. We appreciate you taking the time to write us a review and for sharing your feedback. If we can do anything more to support your mum, please just let us know.
My dear mum has been a resident at Coombe End Court for over 14 years. She has seen a lot of faces come and go. It took mum a few years to get used to being in a care home environment, she now calls it her home, which is nice to hear. Mum likes to feel clean and tidy which is always the case. She enjoys the activities and enjoys a game of Scrabble. She is always happy with the meals unless it is pork, which causes a frown. As mum has gotten older and less able, the staff she finds are so caring and considerate towards her needs. I would recommend Coombe End Court for a loved ones care.
It's a joy to care for your mum and we feel honoured to have her here at Coombe End Court. Thank you for taking the time to write us a review and share your experiences and your recommendation - it's very much appreciated by us all. Please don't hesitate to ask if there is ever anything more we can do to help.
It has taken a while for her to settle in. However the staff and care given has made the transition much easy and kinder.
Lovely personal touches and great overall treatment has been wonderful.
It's a pleasure to care for your mum and it's great to see her settling in. Thank you for your kind words - they are much appreciated by us all, and if there is ever anything else we can do to support, please don't hesitate to ask.
Dad always says how caring and respectful the care staff are to him. He has had a few hospitalisations since, and the care team have mostly been good at communicating with us. He's always so relieved to be back home afterwards!
Our family have been similarly welcomed here, and we have made use of the fantastic cafe area, private dining room for family occasions, and joined him for occasional meals.
The activity team are fantastic, and the events timetable is full, varied and bring dad much joy. The animal visits are his highlights, along with any musical events. We have enjoyed the fairs and coffee mornings that bring families and residents together.
We appreciate all they do.
What lovely feedback, thank you! We appreciate you taking the time to share your family's experience of Coombe End Court, and we're sure your comments will be a great help to others looking to choose a home for their loved one. It's an honour to care for your father, and we're delighted to hear that he is happy here. Please do let us know if there is anything else we can do to support you.
My mother came into Coombe End Court in February after suffering a stroke in October 2022, as she was finding living on her own with stairs and looking after herself very difficult. After 6 months, she has improved considerably and I have total peace of mind. She does find having to live and eat with other people. Quite stressful as she has always been very independent and living on her own most of her life.
We're delighted with your mother's improvement since she's been here at Coombe End Court, and it's great to hear that we've been able to ease your worries, too. If there is anything more we can do to support your mother with life here, please don't hesitate to ask.
Staff always friendly, clean.
Thank you for taking the time to write us a review - we do appreciate your feedback.
Always clean and tidy.
Thank you for sharing your experience of Coombe End Court and for writing the review. If there is anything more we can do to support you, please just let us know.
This wonderful home with its wonderful staff took my father-in-law in for the night in an emergency. They showed compassion and care second to none, supporting him in his time of need. He was so happy with his care, he would happily return.
Thank you for your kind words and for taking the time to write us a review. We were glad to be able to help your father-in-law and he is welcome back at Coombe End Court any time. Please don't hesitate to ask if there is anything more we can do to support him, or you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Coombe End Court.
There are no upcoming events for Coombe End Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (3)

Hannah has worked in Health and Social Care since the age of 16, starting her career as a carer in a small residential home. From the very beginning, Hannah realised that supporting and caring for elderly people was something she was truly passionate about.
Hannah went on to study Health and Social Care at Level 3 and quickly progressed within the care sector. Throughout her career, she has worked in a variety of roles, including Care Assistant, Night Care Assistant, and Senior Care Assistant. Hannah remained in a Senior Care Assistant role for around eight years, during which time she expanded her knowledge, developed her leadership skills, and completed her QCF Level 5 in Health and Social Care.
In 2018, Hannah joined The Orders of St John and was later appointed as Deputy Home Manager, continuing to build her experience across a range of homes and services. This provided her with a wealth of experience and a broad range of skills to support different care settings and individual needs.
In 2023, Hannah was appointed as Home Manager and has since also supported other homes from a Peripatetic perspective. Hannah is extremely passionate about sharing her experience with others, supporting teams to embed compliance, and driving continuous improvements in standards of care.
Most recently, Hannah has completed her Level 7 qualification, further strengthening her leadership and management expertise within the Health and Social Care sector.

Vanessa has always worked in healthcare, with some years with the ambulance service before joining the Trust and Coombe End Court. She started as a carer and soon found she was learning more skills and was promoted.
Vanessa loves how supportive the team at Coombe End Court is, getting to know the residents and listening to all their fascinating life stories. Getting to know the residents’ families is also very important to Vanessa so that they feel able to come to her if ever they need anything.

Mariza has been at Coombe End Court since 2024.
Frequently Asked Questions about Coombe End Court
What types of Care is Coombe End Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coombe End Court have?
There are 60 Single Rooms.
What are the Facilities & Services at Coombe End Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Coombe End Court to the centre of Marlborough?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe End Court to verify any information. View our terms and conditions. Coombe End Court has an Enhanced Service -more info.