
Staff members are lovely and very helpful. Always clean and tidy.Gillian F(Resident / Service User)

A very friendly and welcoming home. Always clean and tidy and there are lots of smiles.Trevor G(Son of Resident/Service User)


Staff members are lovely and very helpful. Always clean and tidy.Gillian F(Resident / Service User)

A very friendly and welcoming home. Always clean and tidy and there are lots of smiles.Trevor G(Son of Resident/Service User)


Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services.
The home underwent a major refurbishment in 2016 and now boasts a separate dementia care household, incorporating elements of best practice dementia design to support its residents living with dementia.
As part of the refurbishment, a new café, cinema and shop were added to bring...
Care Provided by Coombe End Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Coombe End Court for full pricing details and T&Cs.
Contact Coombe End Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Kelly-Marie Edwards(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome any time.
Parking
- There is plenty of parking available at both the front and the rear of the home.
Coombe End Court Reviews (83)
Coombe End Court has a Review Score of 9.6 (9.550) out of 10, based on 17 reviews in the last 2 years.
Over all time Coombe End Court has 83 reviews.
I am currently out in the garden, enjoying the sunshine. The grounds are beautiful. I am treated with dignity and respect and well looked after. I am very lucky to be living here.
During this time, her care needs have rapidly increased and staff have embraced the new plans for her with professionalism and great kindness.
Mum, despite struggling with every daily task always appears cared for. The team go beyond the pale to ensure the residents' individualised needs are met and incredibly make the home feel "like home".
Activities Coordinators help enhance the overall happiness and wellbeing for residents, always trying to involve everyone.
The management team have always been extremely open and helpful if we have had any questions or concerns at any time. I am very very happy and extremely grateful for all the care and commitment the staff in every department have shown in this particularly challenging period of time dealing with the Coronavirus lockdown.
We miss Mum horribly but have absolute confidence that she is happy.
My visits are always welcome and the staff so friendly and helpful. The home is always extremely clean and tidy and all the residents are included in the banter and chat going on.
Great staff, lovely accommodation and food well received.
I like the consistency of the staff, family feel at ease seeing the same faces as do service users. Mum is happy here which makes us happy she is also safer here and on-call service if needed, rests my mind. All the staff seem since helpful and friendly. It is always pleasant to visit mum here. Thank you you are all wonderful.
This is only my 2nd visit so I am not in a position to comment but my stepfather seems happy.
Lovely friendly atmosphere. Day Centre very caring staff, happy and friendly atmosphere. Comfortable surroundings, lovely outlook from the lounge.
Some of the night staff are unwilling and seemed to lack experience, resulting in the failure of the conveen and wet beds.
My husband needed help with the toilet, transfers in/out bed. Long delays in answering the buzzer resulting in a fall and embarrassment.
The best part of the day is Daycare which provides superior care.
He seems very happy here.
I'm very pleased that my brother is well looked after and he looks well cared for.
Residents kept clean and tidy.
Our family think that this care home is really very good for our mother. The carers treat my mother very good. Very good meals and also very clean.
I visit my friend and the care home Coombe End Court have a lot of activities. My friend enjoys the food and the variety.
All the staff are very friendly and helpful. My grandmother is always clean and she has her hair done here and looks very nice. The food is always a good variety.
I love visiting my Mum at Coombe End Court. There is such a nice atmosphere. The staff are amazing. The food caters for all and always looks appetising. The main reasons for choosing the home was based upon how social everyone is, that wants to be, and the activities available to the residents. My Mum is always saying that it feels like a first class hotel. Thank you.
The staff are nice and friendly and I have been made to feel very welcome.
I visit my friend at Coombe End Court every week. Each time I visit I get a lovely welcome from the receptionist. My friend who I visit is always telling me how happy he is at the home. The staff are friendly and cheery, management is approachable and very helpful, and it’s a pleasure to visit.
I love coming down to the day centre. There's always something to do. The staff are friendly and are always happy to help. I have made many friends here and enjoy living here.
Staff are always friendly when I visit, the home is clean and welcoming, my friend is well cared for and happy and settled.
Overall the home is lovely and I don't have one bad thing about this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Coombe End Court.
There are no upcoming events for Coombe End Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Coombe End Court.
Meet the Team (3)

Hannah has worked in Health and Social Care since the age of 16, starting her career as a carer in a small residential home. From the very beginning, Hannah realised that supporting and caring for elderly people was something she was truly passionate about.
Hannah went on to study Health and Social Care at Level 3 and quickly progressed within the care sector. Throughout her career, she has worked in a variety of roles, including Care Assistant, Night Care Assistant, and Senior Care Assistant. Hannah remained in a Senior Care Assistant role for around eight years, during which time she expanded her knowledge, developed her leadership skills, and completed her QCF Level 5 in Health and Social Care.
In 2018, Hannah joined The Orders of St John and was later appointed as Deputy Home Manager, continuing to build her experience across a range of homes and services. This provided her with a wealth of experience and a broad range of skills to support different care settings and individual needs.
In 2023, Hannah was appointed as Home Manager and has since also supported other homes from a Peripatetic perspective. Hannah is extremely passionate about sharing her experience with others, supporting teams to embed compliance, and driving continuous improvements in standards of care.
Most recently, Hannah has completed her Level 7 qualification, further strengthening her leadership and management expertise within the Health and Social Care sector.

Vanessa has always worked in healthcare, with some years with the ambulance service before joining the Trust and Coombe End Court. She started as a carer and soon found she was learning more skills and was promoted.
Vanessa loves how supportive the team at Coombe End Court is, getting to know the residents and listening to all their fascinating life stories. Getting to know the residents’ families is also very important to Vanessa so that they feel able to come to her if ever they need anything.

Mariza has been at Coombe End Court since 2024.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe End Court to verify any information. View our terms and conditions. Coombe End Court has an Enhanced Service -more info.