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Watersmead

White Horse Way, Westbury, Wiltshire BA13 3AH
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Watersmead, Westbury
Watersmead, Westbury
Watersmead, Westbury

Located in Westbury, Wiltshire, Watersmead is a well-established home which offers a relaxed, comfortable environment for up to 50 residents.

All on one level, this accessible home offers a large communal dining room, two lounges, a children’s play area, a residents’ kitchenette and extensive, attractive gardens. The large fishpond courtyard is surrounded by the home with some of the bedrooms and both lounges facing onto this tranquil area.

Residents can... 

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Care Provided by Watersmead

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,380 - £1,485£1,530 - £1,630
Residential Dementia Care£1,520 - £1,595£1,680 - £1,740

Contact Watersmead to confirm what's included and get a personalised quote:

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Tours

Onsite Tours of WatersmeadUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)Thank you for your interest in our home. We would love to show you around, introduce you our team, our residents, and give you a real flavour of what life is like with us. We look forward to welcoming you. We are able to arrange tours at other times on request. Do get in touch if you have any questions.
Remote Tours of WatersmeadUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)The best way to get a feel for life at our home is coming to visit in person, but we understand that that is not always possible. If you would like to have a virtual tour of our home, we would be happy to arrange this, and can accommodate other times on request.

Good to Know

Group / Owner

Person in charge

  • Alison Stenning (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Watersmead Reviews (125)

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9.8

Watersmead has a Review Score of 9.8 (9.778) out of 10, based on 46 reviews in the last 2 years. Over all time Watersmead has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from Emily W (Granddaughter of Resident) published on 9 October 2026 Submitted via Website•
Overall Experience
Review from B K (Son of Resident) published on 5 October 2026 Submitted via Website•
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Review from S B (Sister of Resident) published on 5 October 2026 Submitted via Website•
Overall Experience
Review from Susan H (Daughter of Resident) published on 5 October 2026 Submitted via Website•
Overall Experience
Review from Karl M (Son of Resident) published on 1 October 2026 Submitted via Website•
Overall Experience
Review from Susan W (Daughter of Resident) published on 25 September 2026 Submitted via Postal Review Card•
Overall Experience
Review from Claire G (Granddaughter of Resident) published on 21 September 2026 Submitted via Website•
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Review from Sue B (Daughter of Resident) published on 28 August 2026 Submitted via Website•
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Review from Tanniesha M (Granddaughter of Resident) published on 25 June 2026 Submitted via Website•
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Review from Nicola H (Friend of Resident) published on 18 June 2026 Submitted via Postal Review Card•
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Review from Linda H (Daughter of Resident) published on 8 June 2026 Submitted via Postal Review Card•
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Review from Sian A (Niece of Resident) published on 18 May 2026 Submitted via Website•
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Review from Michael K (Son of Resident) published on 14 May 2026 Submitted via Website•
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Review from David C (Son-in-law of Resident) published on 14 May 2026 Submitted via Website•
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Review from Suzanne J (Sister-in-law of Resident) published on 14 May 2026 Submitted via Website•
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Review from Paul G (Son of Resident) published on 12 May 2026 Submitted via Website•
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Review from A C (Son of Resident) published on 8 May 2026 Submitted via Postal Review Card•
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Review from Adrian C (Son of Resident) published on 30 April 2026 Submitted via Website•
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Review from W G (Wife of Resident) published on 29 January 2026 Submitted via Postal Review Card•
Overall Experience
Review from Pat K (Daughter of Resident) published on 26 January 2026 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 21 Sep 2026

    There was even more reason to celebrate at OSJCT Watersmead as the home's annual summer party coincided with a truly remarkable milestone, resident Gwen's 105th birthday. Friends, family, fellow residents...

Upcoming Events

There are no upcoming events for Watersmead.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Watersmead.

Meet the Team (7)

Alison Stenning
Alison StenningJob Title Home ManagerJoined 2017

The residents at Watersmead are cared for by a committed team of over one hundred which includes support workers, catering, ancillary, maintenance and administrative staff. The home is led by Alison Stenning who is supported by an experienced team.

Owen Parker
Owen ParkerJob Title Deputy Home ManagerJoined 2014
Teresa Andrews
Teresa AndrewsJob Title Head HousekeeperJoined 2010
Nic Crow
Nic CrowJob Title Admin AssistantJoined 2017
Sally Reynolds
Sally ReynoldsJob Title Head ChefJoined 2008
Kelly Coffin
Kelly CoffinJob Title Activity Coordinator

Kelly Coffin is one of our Activity Coordinators at Watersmead.

Colleen Harley
Colleen HarleyJob Title Activity Coordinator

Colleen Harley is one of our Activity Coordinators at Watersmead.

Frequently Asked Questions about Watersmead

How much does Watersmead cost?

The care home lists weekly fees per person between £1,380 and £1,485 for residential care (respite between £1,530 and £1,630) and between £1,520 and £1,595 for residential dementia care (respite between £1,680 and £1,740). Funding accepted: Self-Funding (Private), Local Authority.

What types of Care is Watersmead registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Watersmead have?

There are 50 Single Rooms.

What are the Facilities & Services at Watersmead?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room are some of the Facilities & Services.

How far is Watersmead to the centre of Westbury?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watersmead to verify any information. View our terms and conditions. Watersmead has an Enhanced Service -what an Enhanced Service includes.