Watersmead

Excellent service. Excellent care. Staff very helpful. Comfort and well being of the residents at the top of the staffs lists. Plenty of activities for the residents. Obvious that a great deal of planning was done to make Christmas a special time for all.

Mum has been in Watersmead for a year & says she feels happy & safe there. The staff are welcoming & helpful, Mum's room & communal areas are always clean & tidy, there's a good variety of food at meal times & always hot & cold drinks on hand. There's a lovely garden that the residents can enjoy & plenty of activities if they want to join in.

I am satisfied she is being well looked after.

My Mum has advanced dementia and has lived at Watersmead for 4 years. She is well cared for and all the staff I have had contact with are friendly and helpful. The home has a lovely feel about it. I am keep up to date with any issues, however minor and I am very happy with the care provided.

Review from Len C. (Brother of Resident)

Very accommodating. Great at helping with hospital visits. Activities team are brilliant especially Kelly. Very informative about my dad's health . Can visit any time . Friendly and caring team of workers.

i visited several places before choosing Watersmead because of the friendly atmosphere and caring approach and I haven't been disappointed.

The staff are providing good care to my husband who has physical disabilities. They keep me informed of any concerns and changes in his condition and are available to discuss his care. The Care Home is welcoming and staff are friendly and supportive.

Mum moved in December 2024 and once settled is very happy, thinks the staff are great and loves the food. She is looking so much better than she was when she lived on her own has friends and is eating properly.

The staff are really great. The home has a friendly atmosphere at all times. My sister really likes it and l know she is safe and well looked after. The staff are friendly and nothing is to much trouble.

I say with absolute conviction that if my dad was not in this care then he would not be with us today.

The care staff at watersmead are very attentive and patient with my mum, the rooms are very neat and clean and you're allowed to make them as homely as you like. The meals are extremely good as are the gardens.

The staff are always polite and courteous when we go to visit. Nothing appears to be too much trouble and any questions asked are either replied to or passed on to another member of the team to deal with. My mum has only been at Watersmead for 8 months so I can only review what I know in this short period.

My mother has been at Watersmead for about six years. She is happy there and feels that it is now her home. Generally, I am very happy with her care. She is now in bed permanently in her room and is assisted with all her care and meals etc. The staff are all very friendly and show her much kindness. The home is very well managed.

My mother has been a resident of Watersmead for nearly 5 years now, she is so happy and she adores everyone who works there and I mean everyone. She sometimes joins in with the activities at the home except when it has animals to hold and pet as she would run a mile (if she could). I do have time to sit and watch the everyday running of the home while my mum dozes off again in the main dining room and the care the carers have for other residents melts my heart sometimes, they just go above and beyond. Also the manager and secretary are so lovely and they are straight on the phone to me if my mum is ill, they keep me up to date about appointments my mum has to attend or if the doctr has to be called. I really love going to see my mum especially if there is entertainment on and everyone has a sing-along me included. I know I speak for every relative's family that if there was a medal to have this home deserves it. Thank you.

Hi my mother-in-law has been with you for 15 months. In that time she has settled into your home very well. This is because the manager and her staff are switched on with the residents as to their needs etc. There are always a selection of daily activities going on which Mum enjoys getting involved with. Also the daily menu is good. I would recommend this care home to anyone having to move into one.

A lovely, welcoming home. My Dad's needs are catered for in a way we can not do at home. He seems content and we are more than happy with his care. He can be difficult sometimes and the staff always do their best when he allows.

My Dad has been at Watersmead Care Home for four years now. We have always felt the care home does a great job caring and providing for his needs. My Dad has dementia. He is a late morning riser and a night wanderer, his routine is catered for and we always feel confident he is in safe hands. The staff are always approachable, helpful and keep us well informed. I would highly recommend Watersmead if you are looking for the transition from home to care home.

I am so pleased that I found Watersmead. The staff are so friendly and my wife has settled in so well. Everyone is so friendly when I go in to see my wife. Thank you all so much.

Mum became a resident nearly 7 years ago, suffering with early dementia, over these years her care needs have grown, this growth has been met and in many ways exceeded by all the fabulous staff. Watersmead is Mum's home, she is treated with respect and love and all her needs are met. It's a place where she has always been happy which makes me and the rest of her family happy. Watersmead is a care home I would highly recommend.