Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Watersmead has a Review Score of 9.7 (9.724) out of 10, based on 48 reviews in the last 2 years.
Over all time Watersmead has 109 reviews.
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The Review Score of 9.7 (9.724) out of 10 for Watersmead is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
The residents at Watersmead are cared for by a committed team of over one hundred which includes support workers, catering, ancillary, maintenance and administrative staff. The home is led by Alison Stenning who is supported by an experienced team.
Sally has been in the catering industry for 38 years and joined Watersmead 11 years ago, initially as a cook, before becoming Head Chef 4 years ago. Sally gained her 706/1 and 706/2 many years ago and she holds a wealth of other qualifications centring around the catering industry.
Sally runs the fantastic kitchen team and provides the residents with excellent meals as well as catering for all major events within the home. Sally was nominated for Wiltshire's 'Hospitality of the Year Award' twice and won on both occasions. Sally was also a regional winner in the Great British Care Awards and became a national finalist.
Her best memory of the home is when residents cooked a meal for her supported by the activity coordinator. It was lovely for her to sit with a few residents and enjoy the meal they had prepared.
In her spare time, Sally enjoys arts and crafts, gardening and growing her own vegetables. She also loves spending time with her family.
Teresa has been in her current role since 2010 having previously worked as a civil engineer. She worked in various roles in the evenings while she raised her family, and then joined the Trust as her children grew up.
Teresa says that interacting with residents is the best part of her job, and they really do make her day. Out of work, Teresa likes to spend time with her family and friends. She believes that working in care brings home how important family is.
Katie worked with the Trust for two years before taking a break and returning at the end of 2023. She has looked after adults with autism but returned to Watersmead to care for and take on the activities role.
Katie loves the personal side of her job and getting to know each individual, making people’s day, and making people smile. She is enjoying the opportunity to try exciting and engaging activities with residents.
Outside work, Katie loves to watch films and TV, and socialising with friends.
Biddy has worked in care since 1999 and with the Trust since 2019. This is her second time with the Trust having previously worked at Fives Court before it closed. She worked with another care provider before returning to the Trust.
Biddy loves to create a nice environment for residents and ensure they receive the best care possible. She enjoys supporting colleagues to develop to their full potential.
In her spare time, Biddy loves to spend time with her family and enjoys a nice walk.
Nic has been with the Trust since 2017 having worked in various personnel and office support roles previously. She enjoys the variety in her work and likes the interaction with residents and their families. Nic says that with the feeling of family at Watersmead, it doesn’t feel like she’s coming to work.
When she’s not at work, Nic likes to go to the cinema, walk her dog, and socialise with friends and family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watersmead to verify any information. View our terms and conditions. Watersmead has an Enhanced Service - more info.
