Latest Reviews for Watersmead
26 January 2026
Mum has been living here almost 2years. She is very happy and settled. The staff are so caring and always find the time to interact with the residents. I am kept up to date with everything that's going on with mums health. I feel the staff are so easy to talk to and are very approachable.
19 January 2026
Excellent service. Excellent care. Staff very helpful. Comfort and well being of the residents at the top of the staffs lists. Plenty of activities for the residents. Obvious that a great deal of planning was done to make Christmas a special time for all.
16 January 2026
Mum has been in Watersmead for a year & says she feels happy & safe there. The staff are welcoming & helpful, Mum's room & communal areas are always clean & tidy, there's a good variety of food at meal times & always hot & cold drinks on hand. There's a lovely garden that the residents can enjoy &
plenty of activities if they want to join in.
16 January 2026
My aunt is being well cared for by the excellent staff at Watersmead, and I am always informed if there are any issues. The carers are very cheerful, and try very hard to get the residents to participate in games and craft projects. The food is very varied and of good quality, the rooms are clean
and tidy.
I am satisfied she is being well looked after.
14 January 2026
My Mum has advanced dementia and has lived at Watersmead for 4 years. She is well cared for and all the staff I have had contact with are friendly and helpful. The home has a lovely feel about it. I am keep up to date with any issues, however minor and I am very happy with the care provided.
14 January 2026
Dad moved into Watersmead in November 2025. Since being there, he looks far happier, healthier and altogether sprightly than he did at home. His personal hygiene is always catered for and he regularly comments on how he's enjoyed his meals. All the staff are really friendly & helpful. We are welcome
to visit at anytime. The home is always clean, tidy & fresh & has a very happy feel. It was a very big decision, moving Dad here, but no regrets whatsoever. Thank you for all your hard work. Johns son & daughter, Karl & Michelle.
14 January 2026
My sister has lived at Watersmead since August of 2025. The staff are wonderful in their care and empathy towards my sister and the other residences. I cannot speak highly enough about them. The home is run well and without any visible signs of stress from the staff. Everything is clean and tidy
both in the individual rooms and in the community areas. The food is of a good standard. My sister always appears clean and well dressed. I have been impressed by the activities provided. What more can I say except thank you.
Review from Len C. (Brother of Resident)
14 January 2026
Very accommodating. Great at helping with hospital visits. Activities team are brilliant especially Kelly. Very informative about my dad's health . Can visit any time . Friendly and caring team of workers.
13 January 2026
Watersmead is a warm and friendly home and my Mum has settled in well which is a huge relief for me. The staff are all friendly and build relationships with the residents which is lovely to see and makes this a real community. Mum always says how much she enjoys the meals at Watersmead and the
place has a 'homely' feel.
i visited several places before choosing Watersmead because of the friendly atmosphere and caring approach and I haven't been disappointed.
03 June 2025
The staff are providing good care to my husband who has physical disabilities. They keep me informed of any concerns and changes in his condition and are available to discuss his care. The Care Home is welcoming and staff are friendly and supportive.
28 May 2025
Mum and Dad have been in Watersmead for several months now. Although this is a short period of time they have both settled in very well and appear to be happy.
The staff are excellent, always friendly, very helpful and keep me fully informed if there are any issues.
The quality and quantity of
food is very good.
I would certainly recommend this care home.
28 May 2025
The staff have always been caring and helpful when I have visited. My brother has settled in well, after a few weeks of being in his room, but now generally he mixes in the day room, but is a quiet man.
There are always daily activities, which are organised for the residents, who can chose to
participate.
27 May 2025
Mum moved in December 2024 and once settled is very happy, thinks the staff are great and loves the food. She is looking so much better than she was when she lived on her own has friends and is eating properly.
27 May 2025
The staff are really great. The home has a friendly atmosphere at all times. My sister really likes it and l know she is safe and well looked after. The staff are friendly and nothing is to much trouble.
27 May 2025
Watersmead, and particularly the staff continue to care for my dad. He has now been in this care home for over two years and has developed some good relationships with many staff and some residents.
My father, like many of his generation is often reluctant to ask for things, an example being at
meal times. He is a very traditional eater, in his words good old fashioned food, none of this fancy modern stuff. When he does ask, the staff do all they can to give him some of the items he requests, although he accepts this is not always possible.
My dad is also not one for joining in many activities, but thats his choice and he is happy with that.
I am always happy to engage with staff, and get on well with them. They are open with me about issues surrounding dad and always ring and let me know if there are any problems.
I say with absolute conviction that if my dad was not in this care then he would not be with us today.
27 May 2025
The care staff at watersmead are very attentive and patient with my mum, the rooms are very neat and clean and you're allowed to make them as homely as you like. The meals are extremely good as are the gardens.
05 March 2025
The staff are always polite and courteous when we go to visit. Nothing appears to be too much trouble and any questions asked are either replied to or passed on to another member of the team to deal with. My mum has only been at Watersmead for 8 months so I can only review what I know in this short
period.
25 February 2025
My family and I have been very happy with the care my husband has received at Watersmead. All the staff have been very good, they are helpful, caring, always cheerful. We know he is in good hands and well cared for.
05 February 2025
My mother has been at Watersmead for about six years. She is happy there and feels that it is now her home. Generally, I am very happy with her care. She is now in bed permanently in her room and is assisted with all her care and meals etc. The staff are all very friendly and show her much
kindness. The home is very well managed.
30 January 2025
My mother has been a resident of Watersmead for nearly 5 years now, she is so happy and she adores everyone who works there and I mean everyone. She sometimes joins in with the activities at the home except when it has animals to hold and pet as she would run a mile (if she could). I do have time to
sit and watch the everyday running of the home while my mum dozes off again in the main dining room and the care the carers have for other residents melts my heart sometimes, they just go above and beyond. Also the manager and secretary are so lovely and they are straight on the phone to me if my mum is ill, they keep me up to date about appointments my mum has to attend or if the doctr has to be called. I really love going to see my mum especially if there is entertainment on and everyone has a sing-along me included. I know I speak for every relative's family that if there was a medal to have this home deserves it. Thank you.
Latest Reviews for Watersmead
26 January 2026
Mum has been living here almost 2years. She is very happy and settled. The staff are so caring and always find the time to interact with the residents. I am kept up to date with everything that's going on with mums health. I feel the staff are so easy to talk to and are very approachable.
19 January 2026
Excellent service. Excellent care. Staff very helpful. Comfort and well being of the residents at the top of the staffs lists. Plenty of activities for the residents. Obvious that a great deal of planning was done to make Christmas a special time for all.
16 January 2026
Mum has been in Watersmead for a year & says she feels happy & safe there. The staff are welcoming & helpful, Mum's room & communal areas are always clean & tidy, there's a good variety of food at meal times & always hot & cold drinks on hand. There's a lovely garden that the residents can enjoy &
plenty of activities if they want to join in.
16 January 2026
My aunt is being well cared for by the excellent staff at Watersmead, and I am always informed if there are any issues. The carers are very cheerful, and try very hard to get the residents to participate in games and craft projects. The food is very varied and of good quality, the rooms are clean
and tidy.
I am satisfied she is being well looked after.
14 January 2026
My Mum has advanced dementia and has lived at Watersmead for 4 years. She is well cared for and all the staff I have had contact with are friendly and helpful. The home has a lovely feel about it. I am keep up to date with any issues, however minor and I am very happy with the care provided.
14 January 2026
Dad moved into Watersmead in November 2025. Since being there, he looks far happier, healthier and altogether sprightly than he did at home. His personal hygiene is always catered for and he regularly comments on how he's enjoyed his meals. All the staff are really friendly & helpful. We are welcome
to visit at anytime. The home is always clean, tidy & fresh & has a very happy feel. It was a very big decision, moving Dad here, but no regrets whatsoever. Thank you for all your hard work. Johns son & daughter, Karl & Michelle.
14 January 2026
My sister has lived at Watersmead since August of 2025. The staff are wonderful in their care and empathy towards my sister and the other residences. I cannot speak highly enough about them. The home is run well and without any visible signs of stress from the staff. Everything is clean and tidy
both in the individual rooms and in the community areas. The food is of a good standard. My sister always appears clean and well dressed. I have been impressed by the activities provided. What more can I say except thank you.
Review from Len C. (Brother of Resident)
14 January 2026
Very accommodating. Great at helping with hospital visits. Activities team are brilliant especially Kelly. Very informative about my dad's health . Can visit any time . Friendly and caring team of workers.
13 January 2026
Watersmead is a warm and friendly home and my Mum has settled in well which is a huge relief for me. The staff are all friendly and build relationships with the residents which is lovely to see and makes this a real community. Mum always says how much she enjoys the meals at Watersmead and the
place has a 'homely' feel.
i visited several places before choosing Watersmead because of the friendly atmosphere and caring approach and I haven't been disappointed.
03 June 2025
The staff are providing good care to my husband who has physical disabilities. They keep me informed of any concerns and changes in his condition and are available to discuss his care. The Care Home is welcoming and staff are friendly and supportive.
28 May 2025
Mum and Dad have been in Watersmead for several months now. Although this is a short period of time they have both settled in very well and appear to be happy.
The staff are excellent, always friendly, very helpful and keep me fully informed if there are any issues.
The quality and quantity of
food is very good.
I would certainly recommend this care home.
28 May 2025
The staff have always been caring and helpful when I have visited. My brother has settled in well, after a few weeks of being in his room, but now generally he mixes in the day room, but is a quiet man.
There are always daily activities, which are organised for the residents, who can chose to
participate.
27 May 2025
Mum moved in December 2024 and once settled is very happy, thinks the staff are great and loves the food. She is looking so much better than she was when she lived on her own has friends and is eating properly.
27 May 2025
The staff are really great. The home has a friendly atmosphere at all times. My sister really likes it and l know she is safe and well looked after. The staff are friendly and nothing is to much trouble.
27 May 2025
Watersmead, and particularly the staff continue to care for my dad. He has now been in this care home for over two years and has developed some good relationships with many staff and some residents.
My father, like many of his generation is often reluctant to ask for things, an example being at
meal times. He is a very traditional eater, in his words good old fashioned food, none of this fancy modern stuff. When he does ask, the staff do all they can to give him some of the items he requests, although he accepts this is not always possible.
My dad is also not one for joining in many activities, but thats his choice and he is happy with that.
I am always happy to engage with staff, and get on well with them. They are open with me about issues surrounding dad and always ring and let me know if there are any problems.
I say with absolute conviction that if my dad was not in this care then he would not be with us today.
27 May 2025
The care staff at watersmead are very attentive and patient with my mum, the rooms are very neat and clean and you're allowed to make them as homely as you like. The meals are extremely good as are the gardens.
05 March 2025
The staff are always polite and courteous when we go to visit. Nothing appears to be too much trouble and any questions asked are either replied to or passed on to another member of the team to deal with. My mum has only been at Watersmead for 8 months so I can only review what I know in this short
period.
25 February 2025
My family and I have been very happy with the care my husband has received at Watersmead. All the staff have been very good, they are helpful, caring, always cheerful. We know he is in good hands and well cared for.
05 February 2025
My mother has been at Watersmead for about six years. She is happy there and feels that it is now her home. Generally, I am very happy with her care. She is now in bed permanently in her room and is assisted with all her care and meals etc. The staff are all very friendly and show her much
kindness. The home is very well managed.
30 January 2025
My mother has been a resident of Watersmead for nearly 5 years now, she is so happy and she adores everyone who works there and I mean everyone. She sometimes joins in with the activities at the home except when it has animals to hold and pet as she would run a mile (if she could). I do have time to
sit and watch the everyday running of the home while my mum dozes off again in the main dining room and the care the carers have for other residents melts my heart sometimes, they just go above and beyond. Also the manager and secretary are so lovely and they are straight on the phone to me if my mum is ill, they keep me up to date about appointments my mum has to attend or if the doctr has to be called. I really love going to see my mum especially if there is entertainment on and everyone has a sing-along me included. I know I speak for every relative's family that if there was a medal to have this home deserves it. Thank you.