Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
Review Us
9.5 155 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.
Show Fremantle Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Respite fees are quoted on an individual basis.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Xiao Williams (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Privately funded
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Fremantle Court Reviews (155)

9.5

Fremantle Court has a Review Score of 9.5 (9.502) out of 10, based on 28 reviews in the last 2 years.
Over all time Fremantle Court has 155 reviews.

Overall Experience
  • 107
  • 44
  • 3
  • 1
  • 0
Date Published
  • 155
  • 8
  • 12
  • 28
  • 127
Reviewer Connection to Fremantle Court
  • 45
  • 26
  • 18
  • 12
  • 9
  • 6
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 155, showing 1-20
Review from Jo P (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased to say that my parents received exemplary care during their time at Fremantle Court. Mum was carefully looked after throughout her stay and staff were always patient and kind. She gradually lost all appetite as part of her Alzheimer's but the carers were endlessly inventive, working out
what she liked and helping her eat and enjoy food for as long as possible. By the end of her life, she was not at all interested in food and staff respected her wishes whilst making sure she stayed hydrated and ate if and when she wanted to. I was always kept informed about her health and what was happening, I don't think I could have chosen a better place.
My Dad went in at the same time as Mum because of his dementia. He too received care of the highest standard. He joined in many of the activities, especially anything sporty. As his dementia progressed, he had to move to a different wing and this was handled with care.
I recommend Fremantle Court wholeheartedly.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you so much for your 5 star review. We are so glad how strongly you would recommend Fremantle Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine P (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been at Fremantle Court for over a month. I have been blown away by the standard of care that he has received. The support the staff give him is wonderful, they are keen to make him as comfortable as possible and to support him in maintaining the little independence he now has left.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you so much for your 5 star review. We are so glad how pleased you are with your dads care at Fremantle Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H B (Wife of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, who had Alzheimer's was a resident at Fremantle Court for 19 months until his death. I felt very comfortable that he was well cared for and safe the whole time. He was not always easy to deal with but the staff coped very well and when I had a small issue it was dealt with quickly and to
my satisfaction. My only wish was that he would have had more opportunities to be outside. If I did not take him out he was inside constantly.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you for your review and comments. All are taken into account and passed to the Home Manager and team. We are so glad that you felt so comfortable he was well cared for.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife, of 66, was a resident at Fremantle Court for the last 20 months of her life. On her last evening, she was comatose. During the night, the nurse called the doctor, who sent her to hospital. I was with her at 7:50 AM, still comatose and in no pain. She died at 8 AM. On admission to Fremantle,
my wife was entirely lacking in mobility, was totally incontinent and had mild dementia. Swallowing food was a problem. I saw her almost every day. She was extremely fortunate. She could not have been more carefully or more lovingly cared for and nursed. My family and I have lots of gratitude to everyone who works at Fremantle - the management, the cleaning & gardening staff, the maintenance, the carers, nurses, doctors - they all demonstrated a commitment to the welfare & happiness of the residents.
Reply from Steph Palmer, Sales Manager at Fremantle Court

Thank you so much for your review. We really appreciate such detailed and positive comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Wife of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very caring, kind, courteous and treat patients with dignity.
I have not ticked the box for food/drink because I have not experience of that.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. You are always welcome to join your husband for lunch or dinner, to try the food and drink one day.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A J (Respite Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
12 nights respite in Hartwell (2nd visit). Very friendly, welcoming and helpful reception on arrival. Carers are happy friendly throughout my stay very helpful. Residents seemed happy throughout. Good atmosphere. Deputy Manager welcoming - no interaction with the manager who it would have been nice
to say "hello" as a new comer that day. Considering full time care one day - keep putting it off.
Reply from Xiao Williams, Home Manager at Fremantle Court

Thank you for your feedback. I'm very sorry to hear your stay didn't feel as personal as I always aimed for. I did stop by to see you a couple of times and arranged a special meal in Henley in the hope of making your visit more enjoyable. I understand you weren't feeling well and couldn't fully take part.I would love to invite you to join our upcoming VE Day celebration programme and spend some quality time with our residents. I will post the invite to you. I'm looking forward to saying hello properly this time around. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled in very well. She enjoys the company of the other residents and appreciates the care she gets from the staff. Her room is adequate, and I think that when the weather improves, she will enjoy getting out in the gardens for the fresh air. She loves the activities, especially the
singing and keeping fit. The staff are very helpful and eager to help solve any queries I raise. It makes me feel happy that mum is enjoying being part of a friendly home.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for taking the time to review Fremantle Court, P B. We are glad that your mother has settled in so well and that you are happy your mum is with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger H (Son-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is modern, rooms are a good size, and there is plenty of communal space. The staff are chatty and loving as well as efficient. Certain things drop off the radar screen, however despite written and verbal requests which is disappointing. We would have hoped for a higher level of pro activity
notwithstanding the stubborn nature of the resident in question.
Reply from Xiao Williams, Home Manager at Fremantle Court

Thank you for taking the time to review our service. Your observations are much appreciated. Your comments are shared with the wing and the wider management team. We will continue to make every effort to improve the care quality and experience of our residents, friends, and families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham D (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I now have 3 elderly relatives in this home, one in dementia, one in nursing and one in residential. My mother in residential has been there nearly two years, my in laws have recently moved in. At all times I have found the care home to be of the highest standard. With great staff in all departments
placing the needs of their residents above everything else. I would not hesitate to recommend Freemantle court to anyone requiring any form of residential care or respite care.
Reply from Enquiries Team, Enquiries at Fremantle Court

Thank you for this lovely review. We are glad to hear your family members are happy in our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and caring and work extremely hard to make mum's life as happy and stress-free as possible. Everyone knows her name and makes time to talk to her, not only on her wing but wherever she is. If we have any worries staff/management are happy to discuss. We had a problem with one member
of staff and management took our concern seriously and they dealt with it promptly.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. Were are so glad that your mum is happy and stress-free at Fremantle Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila C (Friend of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend of mine has been admitted to this beautiful care home it is so lovely friendly clean the gardens are gorgeous it is so tranquil and the staff is amazing. Thank you for keeping her happy and calm and looking after her.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. We are so happy that you find Fremantle Court a beautiful care home and that your friend is happy and calm here.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil T (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would be good to have more continuity of staff, some staff excellent, others less so. My mother dislikes much of the food.
Reply from Claire Watson, Home Manager at Fremantle Court

Thank you for your review, we try our best to ensure that the same staff work on each wing for continuity of care for the residents however due to shift patterns, annual leave and sickness this is not always possible. The chef meets with the residents regularly and attends resident meetings to ensure that the residents are receiving meals that they enjoy, please do come and speak to me next time you are in and I will ask the chef to meet with your mum for a one to one meeting to try and provide meals to her taste.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Respite Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arrival, I was shown to my room, the daily procedure was explained, and the arrangements were made for assistance with my morning shower. The carers did my eye drops 4 times a day. They always found me at the appointed time and treated me with care and kindness. Activities laid on in the morning
and afternoon were managed in a friendly happy manner with attention to those who needed assistance. Areas were clean and well cared for. Meals were at set times many having them in their room. Meals are ordered in advance and alternatives are available. Many areas inside and outside where you can relax and a TV lounge. The staff were always kind, patient and available. They checked on you when you were in your room and asked if you required a drink or snack, and also during the night to check if you were okay. Alarms are fitted in your room to call for assistance. Visitors are always welcome and if able could be taken out with friends. They work hard.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for taking the time to write us a review. We are glad that you find the team so friendly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Son of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad who is 93 was at Freemantle Court for Restbite care for 3 weeks after a fall at home and time in hospital.
The Care management team were very professional and great care and attention was given to Dad while he convalesced at the home. He was made to feel at home from the minute he set foot
through the front door.
His room was immaculately clean with a very well-designed bathroom. He received excellent care from all the staff who provided different aspects of his care needs. Staff were kind, well trained and very knowledgeable as to what he needed to gain good health again.
He enjoyed well-balanced nutritious meals and enjoyed conversations with the chef who catered to any special dietary requests.
He was very happy during his restbite time and wasn't keen to leave. The family were made extremely welcome. I couldn't find fault with any aspect of his short stay. He missed everyone on his return home. Many thanks to all the staff at this wonderful care home.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for your 5-star review. We are so glad that your dad felt at home at Fremantle Court and was happy during his respite stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G C (Brother of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in your care home for several weeks now we have found the home to be excellent in all aspects. The staff and management are first class - the activities are also excellent. My brother has settled in well, participates in activities and tells us the food is very good. We are pleased
we made the decision to place him in Fremantle Court.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. We are so happy that your brother has settled in so well at Fremantle Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R L (Respite Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed respite care in the Henley Wing. The care I received during my stay was first class and all these staff were very friendly and kind at all times, and so very glad I chose Fremantle Court, as my previous experience at another care home was shocking!
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for taking the time to write us a review. We are also glad that you chose Fremantle Court for your respite stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C K (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother receives excellent care from permanent staff, some of whom are exemplary. However, agency staff are useless. I feel confident in having my mother reside at Fremantle Court.
Reply from Claire Watson, Home Manager at Fremantle Court

Thank you for the kind words regarding our permanent staff. We have lots of new starters coming through the recruitment process at present and are hoping to eradicate agency usage as much as possible. Please feel free to come and discuss any concerns that you may have regarding agency staff next time you are visiting the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Son of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum sadly passed a few days ago after a year of being wonderfully cared for at Fremantle. The staff was always friendly and helpful, particularly for us, those in reception who greet visitors so cheerfully, the home manager who runs the home so very well and makes an effort to know the individual residents,
the wonderful nurses and carers on Waddesden and the home's hairdresser. All work so hard to make the residents and their visitors comfortable. In these last few difficult weeks, they could not have been kinder or more helpful. We can't thank them enough.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. You are more than welcome and we pass on our sincerest condolences.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David T (Son of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum seems very happy in her new home. If she is happy, so are we.
Mum has dementia, her particular needs seem to be well catered for. Whenever we visit the staff are welcoming, professional and caring.
Fremantle Court has exceeded our expectations.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. We are so glad that your mum is very happy at Fremantle Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Son-in-law of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean throughout the building. All the staff are very friendly and helpful. Whenever we have asked staff about queries with regards to my mother-in-law we always get feedback and any concerns are dealt with in a very pleasant and helpful manner. The services offered are also very good, especially
the activities which my mother-in-law enjoys very much.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you very much for your review, M T. We appreciate so many compliments and we are glad that your Mother-in-Law enjoys the activities so much.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.502)

Overview of Review Score

The Review Score of 9.5 (9.502) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.502 for Fremantle Court is calculated as follows: ( (192 Excellents x 5) + (118 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 333 Ratings = 4.502
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Sep 2025

Please call us to arrange a viewing and discuss your requirements.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (1)

No image found

Xiao Williams

Job Title: Home Manager Joined: 2025

Home Manager at Fremantle Court.

Frequently Asked Questions about Fremantle Court

What types of Care is Fremantle Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fremantle Court have?

There are 90 Single Rooms.

What are the Facilities & Services at Fremantle Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fremantle Court to the centre of Aylesbury?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fremantle Court to verify any information. View our terms and conditions. Fremantle Court has an Enhanced Service - more info.