Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.5 155 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.
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Care Provided by Fremantle Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1527 – £1684
  • Self-Funded Residential Dementia Care: £1698 – £1871
  • Self-Funded Nursing Care: £1968 – £2169
  • Self-Funded Nursing Dementia Care: £2132 – £2351
  • RESPITE Self-Funded Residential Care: £1756 – £1937
  • RESPITE Self-Funded Residential Dementia Care: £1953 – £2153
  • RESPITE Self-Funded Nursing Care: £2263 – £2494
  • RESPITE Self-Funded Nursing Dementia Care: £2452 – £2704

These prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements.

Contact Fremantle Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Fremantle Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Xiao Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Fremantle Court Reviews (155)

9.5

Fremantle Court has a Review Score of 9.5 (9.502) out of 10, based on 28 reviews in the last 2 years.
Over all time Fremantle Court has 155 reviews.

Overall Experience
  • 107
  • 44
  • 3
  • 1
  • 0
Date Published
  • 155
  • 4
  • 9
  • 28
  • 127
Reviewer Connection to Fremantle Court
  • 45
  • 26
  • 18
  • 12
  • 9
  • 6
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 155, showing 21-40
Review from D T (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Fremantle Court in November 2023 and settled in extremely well. December was jam-packed with activities. All staff are focused to make residents feel safe and happy. There are always welcoming smiles and laughter. As a visitor, I always feel at home and have every confidence that
the team will give mum support to enhance and understand her dementia needs. I would recommend this home. The layout is bright and sunny and doesn't feel like a care home. Very lucky to have found this on our doorstep.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you so much for taking the time to write this review, D T. We are so glad that you feel so welcome in the home and that your Mother settled in so well at Fremantle Court.
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Review from Gillian B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very well cared for. The team are all aware of Mum's ways and preferences. There is a very warm and caring environment and feel to Fremantle Court. In her own world Mum seems calm and content. The team do a very difficult job very well.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you for your review. We are glad you find Fremantle Court so warm and caring for your Mother.
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Review from R J (Son-in-law of Resident) published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you for your review. We are glad that you are very satisfied with Fremantle Court.
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Review from A J (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Fremantle Court for four years and has always been treated well and with respect. She remains very happy in their care as do I.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you for your review. We are so glad that your mother is so happy at Fremantle Court.
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Review from A R (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, a very comfortable care home. Pleasant staff, although frequent changes mean less familiarity with residents and their families.
It would be nice to hear some light music on the wing, in order to brighten the atmosphere.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank for your comments, they will be passed to the Home Manager. We are glad that you find Fremantle Court a comfortable and pleasant home overall.
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Review from R B (Son-in-law of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There seems to be quite a turnover of staff on the wing.
Reply from Claire Waton, Home Manager at Fremantle Court
Thank you for your comments, staff turnover is currently quite stable however we do have some carer vacancies which we are recruiting for at present which means that sometimes staff do not always work…read more
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Review from Christine B (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel some concern due to the lack of visible staff around the lounge/dining area in Waddesden wing, sometimes I have wanted to speak to someone but no one has been around. Also concerned that if the residents need help there will not be anyone there. However, when mum has needed help someone has been
there for her and are patient and caring. They have a good selection of activities.
Reply from Claire Watson, Home Manager at Fremantle Court
Apologies you were not able to find a staff member on Friday morning when you visited, they were assisting another resident and one staff member was at the flash meeting. Please do come and see me…read more
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Review from V B (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Fremantle Court to be a good home for my mum, who has advanced dementia. She has lived here for 18 months. The home is friendly and she has always been treated with warmth and compassion. Rooms are good, staff are kind, there is a very engaged activities team who work hard to engage all
the residents. The new management team are very active and accessible and it's clear that the home is in good hands. This is a good home.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you for taking the time to write us a review. We are so glad that you find Fremantle Court a good home for your mum.
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Review from J A (Husband of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent purposed designed building! Full facilities for coping with very infirm, bedridden patients with advanced Alzheimer's.
Reply from Steph Palmer, Sales Team Manager at Fremantle Court
Thank you for your review. We appreciate your positive comment about Fremantle Court.
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Review from William H (Husband of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were extremely professional and used every skill and effort in looking after my wife. She was carefully supervised and supported, both mentally and physically and was made to feel as much at home as it was possible to do. They also showed great care and support for me and I was welcomed as
a friend and family member every time I visited. It was my home as well. They were not just carers, they were friends and family to my wife and myself.
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Review from A R (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers on Henley Wing could not be more devoted to the residents in their care, but they are spread thinly and understaffed. Especially at night when staff and security are called into question for both staff and residents.
Reply from Steph Lawson, Sales Team Leader at Fremantle Court
Thank you for taking the time to leave a review. I understand that The Deputy Manager of Fremantle Court has addressed your comments in a conversation with you since writing this review. In addition,…read more
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Review from P P (Son of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team have made my mother's short stay wonderful for her. The difference is amazing. The whole team works to make her very welcome. The food was excellent as was the whole facilities.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for taking a moment to write a review. We are glad to hear how much your Mother enjoyed the food.
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Review from J O (Daughter of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's first Christmas in Fremantle Court and first time ever not shared with the family because of Covid. However, the celebrations leading up to Christmas and the day itself was a triumph and nicely enjoyed. And staffing problems because of Covid were managed superbly and not noticed by mum. We're
so pleased and impressed by all aspects of Fremantle Court - the staff are second to none.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for taking the time to write a review. We are so glad that you are so pleased with Fremantle Court.
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Review from S D (Daughter of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care at short notice. Staff very friendly and efficient. Lot's to occupy mum during the day. Lovely food and plenty of it.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you so much for taking the time to write us a review. Your positive comments are very much appreciated.
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Review from T M (Son of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good. Staff friendly, welcoming and helpful, albeit a bit rushed at times. I found the entry system unduly restrictive although understandable due to covid. The staff seems to have a little difficulty communicating with my mother due to her deafness. Physiotherapy backup could be more extensive.
There are slight several difficulties caused by the differences between my mother's social-cultural background and those of the staff, for example, my mother like books and do not like sport/bingo.
Reply from Lilian Ofondu, Home Manager at Fremantle Court
Thank you for your review. We appreciate your positive comments and have also taken note of the points raised about activities. We do try to base the activities around the individual's wishes and will…read more
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Review from P B (Wife of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and skill shown by the clinical head, home manager and staff on duty at Fremantle Court made my husband's last year more comfortable. They were always willing to help us in a variety of ways and knew his needs. They persevered in many ways with his health needs and I am very grateful to them
all!
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for your review. You are more than welcome for everything.
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Review from E F (Daughter-in-law of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Here for the 90th birthday party. Staff were great. Well organised, kind and caring. Party was lovely complete with cake.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for your review Elizabeth. Happy 90th Birthday to your Mother-in-law!
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Review from N H (Son-in-law of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The social care and extra provision of entertainment and activities are excellent. Routine care is good. Could do with regular shaves for men.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for your review. All feedback is welcome and we are happy to hear your positive response regarding the activities too.
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Review from Alan Q (Son of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my dad's 90th birthday today and the staff team have gone to so much trouble to make it a special day for him, his family and the other residents.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for your review, Alan. Happy 90th Birthday to your Dad!
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Review from J H (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You have absolutely gone the extra mile to make dads 90th birthday so very special. A wonderful party with dancing, singing, bacon sandwiches and huge slices of cake. We have had a wonderful day and dad said it was the best day of his life! On to the next birthday.
Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court
Thank you for your review, Jackie. Happy 90th Birthday to your Dad!
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Current Review Score: 9.5 (9.502)

Overview of Review Score

The Review Score of 9.5 (9.502) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.502 for Fremantle Court is calculated as follows: ( (192 Excellents x 5) + (118 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 333 Ratings = 4.502
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 15 hours ago

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (11)

Meet the Team (1)

No image found

Xiao Williams

Job Title: Home Manager Joined: 2025

Home Manager at Fremantle Court.

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