They really live their values of putting care and kindness at the heart of all they do
Dianne T (Daughter of Resident)
all the staff have shown to be caring, supportive and knowledgeable
Sally C (Daughter of Resident)
The staff are wonderful and caring and supportive
T S (Wife of Resident)
Respite fees are quoted on an individual basis.
These prices are only a guideline, please contact Lewin House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Lewin House has a Review Score of 9.9 (9.884) out of 10, based on 19 reviews in the last 2 years. Over all time Lewin House has 62 reviews.
Review from Wendy R (Daughter of Resident) published on 25 June 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Manager at Lewin House
Thank you for your review, W R. We are so happy to hear that your mum enjoyed her time at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Imodgen D (Granddaughter of Resident) published on 6 June 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you so much for the 5 star review, I D. We are so glad that your gran felt comfortable at Lewin House so quickly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Son of Resident) published on 21 May 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you very much for your 5 star review. Such positive comments and we're very glad you find Lent Rise House has a relaxed atmosphere.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Sister-in-law of Resident) published on 14 May 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for your review, and such positive comments about the staff at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz B (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you so much for the 5 star review. We are so glad that you know your mother is safe and secure at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel E (Wife of Resident) published on 9 May 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you very much for your 5 star review, R E. We are so glad you find the atmosphere in Lewin House so friendly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer D (Daughter of Resident) published on 28 April 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you so much for your 5 star review. We are so glad that your mother is so happy at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P J (Son of Resident) published on 15 April 2025
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you very much for your 5 star review. We are so glad you are impressed with Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny G (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for leaving us such a lovely, detailed review. Your positive comments about the home and the staff are so appreciated and our condolences are with you after your loss.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael G (Son of Resident) published on 26 September 2024
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for your 5 star review. We are so glad that your experience, as a family, was very good at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dennize H (Sister of Resident) published on 17 September 2024
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for your review. Wonderful comment about the home and we're glad you feel so welcome.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda D (Wife of Resident) published on 30 August 2024
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for taking the time to write Lewin House a review. We are so glad that you are very impressed with the home and that you would recommend us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N L (Resident) published on 10 July 2024
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for writing us a review. So glad you enjoyed the group meeting at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P F (Relative of Resident) published on 21 June 2024
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you so much for your 5-star review. We wish your wife's aunt a speedy recovery and we are glad she enjoyed her 105th birthday celebrations!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally B (Daughter of Resident) published on 11 December 2023
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for the 5 star review. You are more than welcome and we are glad that you were so happy with Lewin House for your mother and family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet S (Daughter of Resident) published on 9 November 2023
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for your 5-star review. We are so glad how pleased you are with your dad being at Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hayley J (Daughter of Resident) published on 3 November 2023
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for the 5-star review. We appreciate such lovely comments and we are glad we could provide such a welcome home for your dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth M (Wife of Resident) published on 1 November 2023
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for taking the time to write us a review. We are so pleased that you would recommend Lewin House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alastair R (Son of Resident) published on 23 October 2023
Submitted via Website •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you so much for the 5-star review. We are so happy that you are pleased with the care and facilities at Lewin House and you are more than welcome for the support that our staff provided you and your family during that difficult time.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Resident) published on 17 February 2023
Submitted via Postal Card •
Report
Reply from Steph Palmer, Sales Team Manager at Lewin House
Thank you for leaving us a review. The staff at Lewin House appreciate such positive comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.884) out of 10 for Lewin House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.884 for Lewin House is calculated as follows: ( (192 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 216 Ratings = 4.884
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lewin House is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Sep 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 12 Aug 2025
Please call us to arrange a viewing and discuss your requirements.
Loading
Loading events
Job Title: Home Manager
Joined: 2020
As a graduate of the Medical University in Sofia, Bulgaria with a degree in Health and Social Care together with extensive knowledge of Pulmonary Disease, Katie has a wealth of experience working in the Social Care sector.
Her career with The Fremantle Trust started at Cherry Garth, Holmer Green where she worked with the team as a relief nurse. A transfer across to Lewin House then saw Katie progress from Staff Nurse, to Unit Manager and Clinical Lead to the role she holds now, as Home Manager.
“I am passionate about care and am dedicated to the residents at Lewin House, their relatives and my team. I strive to consistently deliver outstanding care and to make a real difference to the quality of life for residents and their families.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lewin House to verify any information. View our terms and conditions. Lewin House has an Enhanced Service - more info.