Lewin House

Belgrave Road, Aylesbury HP19 9HP
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9.9 64 Reviews
  • Lewin House, Aylesbury
Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’.

The enthusiastic and caring team pride themselves on getting to know each individual resident and building relationships and communities within the home.

Each ‘house’ has lovely communal areas which are used for relaxing, socialising and building friendships. The extensive landscaped gardens offer a chance for residents to partake in light exercise or simply enjoy the fresh air.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1723
  • Self-Funded Nursing Dementia Care: from £1855
  • RESPITE Self-Funded Nursing Care: from £1982
  • RESPITE Self-Funded Nursing Dementia Care: from £2134

Respite fees are quoted on an individual basis.

These prices are only a guideline, please contact Lewin House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Katie Ruseva (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Lewin House Reviews (64)

9.9

Lewin House has a Review Score of 9.9 (9.883) out of 10, based on 21 reviews in the last 2 years.
Over all time Lewin House has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lewin House
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Total of 64, showing 21-40
Review from Alastair R (Son of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Lewin House for the past 2.5 years and during that time he has received the very best care from a dedicated team who have been incredibly supportive, understanding, and respectful. The facilities are lovely with large, well furnished rooms and en suite bathrooms and
the communal areas are bright, cheerful and homely. All areas are spotlessly clean and there are lots of activities for residents. When my mother was diagnosed with a terminal illness she was able to spend the last months of her life receiving palliative care in the same residence as my father which allowed her to spend her last days with her beloved husband. The staff helped her to spend time with my father every day, including having meals together and I cannot describe how much that meant to us and how wonderful and supportive the staff have been during a very difficult year.
Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you so much for the 5-star review. We are so happy that you are pleased with the care and facilities at Lewin House and you are more than welcome for the support that our staff provided you and your family during that difficult time.

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Review from M M (Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff do a good day's work for a good day's pay and they all work together as a team and they never ever stop working. They are on the go all day.
Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for leaving us a review. The staff at Lewin House appreciate such positive comments.

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Review from D B (Respite Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband receives 24-hour nursing care so I was familiar with the kind, friendly staff and stimulating, colourful environment. When I needed respite care, following an operation, I was pleased to be able to stay at Lewin House Care Home and was very happy there. My room was spacious, light and it
was cleaned daily. I was always treated with kindness, respect and appropriate care.
Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for writing us a review. We are so glad that you were pleased with your respite stay at Lewin House.

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Review from T S (Wife of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Lewin House for six months until he passed away. The staff are wonderful and caring and supportive of our family through a very difficult time. I wish his time there had been better but everything that was possible was done to help. No care home could have done more.
Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you very much for leaving a review. Your comments are so appreciated at such a difficult time and we are glad that Lewin House could support him and your family.

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Review from Deborah B (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, who was bedbound and very frail, spent 11 weeks at Lewin House before he died. He was extremely well cared for, and I can't praise the staff enough. They were always kind and patient. I know he felt looked after, and he was comfortable. It was a great comfort to my sister and me to know that.
Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write a review, Deborah. We pass on our sincere condolences to you and your family. Your comments are very much appreciated during such a time.

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Review from Nigel G (Nephew of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I took my mum to visit my aunt. The staff were helpful and friendly. The covid controls seemed good. The security was good. The home looked clean, spacious, light, well equipped, and well looked after. The room was nice, with a nice view. The en suite wet room looked good. The staff knew the residents
well and seemed to really care. My aunt is a fussy eater, but the staff catered well for her.
Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write us a review, Nigel. We appreciate such positive comments about all aspects of the home and the staff.

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Review from Sally C (Daughter of Resident) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Lewin House for over eight months now, and during this time all the staff have shown to be caring, supportive and knowledgeable. They always act in a professional manner and show compassion. Whilst residents are encouraged to participate in activities, there is no pressure.
The food is extremely good and highly recommended to me by my mother.
Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write a review, Sally. We are so glad your mother likes the food and that you both would recommend Lewin House.

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Review from Val J (Wife of Resident) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for nearly four years and is treated with great care and respect. They phone me with any problems medical-wise.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for writing a review. We are so glad to read how happy you are with your husband's stay at Lewin House.

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Review from Sheree S (Wife of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are amazing. The Business Support Assistant is really caring and very helpful. We are very lucky to get my husband in here. They can't do enough to help, from laundry to cleaning to nurseries and carers (one of the cleaners helped me get the coffee machine going which I brought for my
husband). They are all very, very kind and thoughtful.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for taking the time to write a review, Sheree. We are so happy to read all of your positive comments.

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Review from Alka M (Daughter of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my mum at Lewin House from Canada. Where do I start? The staff are outstanding, caring, diligent, friendly, and welcoming. I am thoroughly impressed by the high standard of service she is receiving. They have superb decor and enthusiastic events and activities, staff members. Wonderful
grounds to wander and chat with loved ones. Inventive and adventurous schedules for able residents who all look well attended, happy, and loved. Fabulous place. She is well cared for enjoys the activities, stunning gardens to walk around, and a beautiful room. The food is fabulous with a different menu each day, and Mum is spoilt with Indian food. The home is just like walking into a 5-star hotel. The whole team was involved in making her stay so wonderful. I am grateful for their kindness to us as well as mum. Thank you.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you so much for taking the time to write a review, Alka. All of your positive comments are so wonderful to read, and we are so glad you and your mum are happy.

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Review from Andrew D (Son of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent the last 2 years of her life at Lewin House after an accident at home left her wheelchair bound and needing around the clock care and assistance. The care given by all the staff was exceptional, from the care/nursing staff and all the support staff and management team. There were regular
activities and entertainment which Mum particularly enjoyed along with the food which Mum always found to be very good. Based on Mum's experience we would highly recommend this home.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you so much for taking the time to leave such a positive review, Andrew. It is wonderful to hear that you would recommend Lewin House so highly.

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Review from John A (Husband of Resident) published on 30 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lewin House cares for my wife with kindness, consideration and efficiency. I am confident that my wife is happier at Lewin House than she was at home with me as her carer.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for your review John. It is lovely to read that your wife is happy at Lewin House.

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Review from Dianne T (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed with everyone at Lewin House. They ensured that the right level of care was arranged for my mother. The care staff, nurses and management were fantastic in getting everything prepared to welcome her. The care, patience and personal attention they give to residents is
great. They really live their values of putting care and kindness at the heart of all they do. Thank you so much to everyone.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for your review, Dianne. Such positive comments mean so much and you are more than welcome.

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Review from Cathy S (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum arrived at Lewin House for palliative nursing care in February 2021 and died in late April. She had transferred from a residential home that was pretty good. But in her short time at Lewin House, we saw what a brilliantly run home looks like. The staff were very caring in both homes, but the
difference was in the management. The manager at Lewin House is calm and caring, and that has created the atmosphere. Nothing is too much trouble. She also makes herself accessible to residents' families (even during recent very difficult Covid times). You're able to communicate with the home by email (and get an answer); there are regular Zoom meetings, and there is a warm welcome when you arrive for a visit. Staff very quickly got to know and love our mum, and despite her short stay, they were very sad when she died. Nothing was too much trouble for them - they listened to and responded to everything we said and suggested. Can't recommend the home highly enough.
Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you so much for your review, Cathy. We really appreciate your comments and thank you again for the recommendation. Take care.

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Review from Vito I (Friend of Resident) published on 4 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a dear friend at Lewin House, Aylesbury, who I visited. Every visit, the home was clean and my friend and the residents all seemed extremely happy and well looked after. A big shout out to one of the nurses and one of the assistant managers and all the staff who made visitors feel welcome and
in my experience, look after the residents very well. In my experience, the home is welcoming and secure and I would recommend it to family and friends.
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Review from Jenny T (Daughter of Resident) published on 4 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not wish for a better place for Mum to live. The care and support is of a very high standard.
The staff are so kind to Mum which makes it a very happy place for her.
My family and I are so grateful to all the staff who are very helpful when I phone Mum and now we are able to visit in the
garden. The manager and every member of staff are so welcoming.
I cannot thank them enough and wish everyone hopefully happier times ahead.
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Review from John A (Power of Attorney of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been in Lewin House for several years now and on all my visits, I have found her to be as happy as can be expected. Whether in the day room, or her bedroom, she is always clean and well-dressed. The staff all seem very pleasant and caring in their attitude. My visit, with a little tot
of whisky, always brings a smile to her face.
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Review from Mandy J (Granddaughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time we have seen Nan since lockdown began. She looked so well, content and very happy. We were impressed by the professional attitude, care and kindness shown. We came away feeling she was lucky to have found the home. Thank you - our minds are at rest.
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Review from Alan L (Son of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time I visit my mother at Lewin House I always receive a warm reception from all of the staff I meet, from the cleaners through to the managers. I can not complain about the excellent level of care she receives, especially at this difficult time. I have recommended Lewin House to other families
looking for a good home. Lewin House maintains an excellent family feel.
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Review from Elisabeth B (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lewin House has a warm welcoming atmosphere. The cheerful team treat residents and visitors with respect as one would treat a family member. They seem to have a policy of continuous improvement. The decor is updated to reflect the events of the year. Residents individual preferences are checked as a
matter of course whether for food choices, activities etc. The medical staff are able to give a detailed response to questions and communication with relatives is excellent.
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Lewin House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Lewin House is calculated as follows: ( (214 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 240 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lewin House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Sep 2025

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (8)

Meet the Team (1)

Katie

Katie Ruseva

Job Title: Home Manager Joined: 2020

As a graduate of the Medical University in Sofia, Bulgaria with a degree in Health and Social Care together with extensive knowledge of Pulmonary Disease, Katie has a wealth of experience working in the Social Care sector.


Her career with The Fremantle Trust started at Cherry Garth, Holmer Green where she worked with the team as a relief nurse. A transfer across to Lewin House then saw Katie progress from Staff Nurse, to Unit Manager and Clinical Lead to the role she holds now, as Home Manager.


“I am passionate about care and am dedicated to the residents at Lewin House, their relatives and my team. I strive to consistently deliver outstanding care and to make a real difference to the quality of life for residents and their families.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lewin House to verify any information. View our terms and conditions. Lewin House has an Enhanced Service - more info.