Lewin House

Belgrave Road, Aylesbury HP19 9HP
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9.9 64 Reviews
  • Lewin House, Aylesbury
Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’.

The enthusiastic and caring team pride themselves on getting to know each individual resident and building relationships and communities within the home.

Each ‘house’ has lovely communal areas which are used for relaxing, socialising and building friendships. The extensive landscaped gardens offer a chance for residents to partake in light exercise or simply enjoy the fresh air.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1723
  • Self-Funded Nursing Dementia Care: from £1855
  • RESPITE Self-Funded Nursing Care: from £1982
  • RESPITE Self-Funded Nursing Dementia Care: from £2134

Respite fees are quoted on an individual basis.

These prices are only a guideline, please contact Lewin House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Katie Ruseva (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Lewin House Reviews (64)

9.9

Lewin House has a Review Score of 9.9 (9.883) out of 10, based on 21 reviews in the last 2 years.
Over all time Lewin House has 64 reviews.

Overall Experience
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Date Published
  • 64
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Reviewer Connection to Lewin House
  • 25
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Total of 64, showing 41-60
Review from Mandy B (Daughter of Resident) published on 25 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only in Lewin House for just under four weeks as she had terminal cancer, however, she was very well looked after during the time she was in there. The staff were all friendly and caring not only to my mum but to myself as it was a very difficult time for us all. The building is spotless
and lovely, light and airy. Rooms are very well equipped and spacious. Mum was treated with respect and dignity right up until she passed away.
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Review from Jennie W (Daughter-in-law of Resident) published on 12 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lewin House is very special. The care, compassion and dignified way they treat their residents is to be highly commended. Sadly my mother-in-law passed away whilst in their care in June. She was only with them in the dementia unit for a short time, but I cannot fault the care they gave her and wish
that she had been with them from the start of her care home journey. All staff are cheerful, friendly and very welcoming, from our very first meeting with them to view the facilities to the lovely lady that cleans the rooms and the cheerful handyman. If I had to choose a care home for myself it would be here. Thank you to you all for making her last few weeks with us as comfortable and dignified as you possibly could. You didn’t just provide the care, you cared and that makes all the difference.
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Review from Ann D (Daughter of Resident) published on 31 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been cared for by the staff at Lewin House this year in such a way as to have made her feel loved as an individual and care has been given with great kindness and compassion. The house has a great welcome in appearance and freshness and everyone speaks and smiles. My mother settled in
really well and was very happy. There was no aspect of her care which gave me cause for concern and I highly recommend Lewin House to anyone looking for a home for their loved ones.
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Review from Nicole S (Daughter of Resident) published on 15 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is fantastic. The staff work well together and respect each other, and their residents. The care is the best and at all times kindness is shown to all their residents and they treat them with such dignity. The home supports the families as well and keeps us informed of residents care.
The lady who runs the activities is so good with the residents and has such a lovely relationship with them and enjoys planning and delivering the activities, which are varied. The senior management team work well together and when you phone up, they always know who you are and know all about your relative. Security is good, but at no time does it feel claustrophobic. The home is light and airy and the decor is interesting. There is lots of lovely artwork on the walls and they change the scenery in the home regularly, with their themed events. The food is good and the menu varies, the chef talks to the residents and gets ideas and requests from them. The home is always spotless.
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Review from Joan G (Wife of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband was only in Lewin House for several weeks, we found the care extremely good, friendly (always smiling!) and efficient. His oxygen requirements were always going to be testing! They were very thorough and precise with his needs in this area.
The room was very spacious which gave
me with my wheelchair enough room for manoeuvres.
Many thanks!
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Review from Geraldine A (Friend of Resident) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend is staying in Lewis House and it is amazing. Every member of staff I have met is friendly and welcoming. All make you feel at home as a visitor. The house is spotlessly clean and beautifully decorated. There are very homely touches. I could not fault it.
My friend is treated like a
member of the family and they can not do enough to make her feel welcome and comfortable.
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Review from Tony P (Son of Resident) published on 17 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Lewin House for four years. She has always been well cared for and is very happy there. The staff are very nice and caring and always happy to talk to us about Mum. Her key worker is lovely and Mum is very fond of her. We have never had any concerns over her care and
safety.
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Review from Anne B (Sister of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting several care homes in the area I chose Lewin House as the very best place to look after my sister. I am always confident that I made the right choice because my sister is well cared for and her life made interesting with a variety of activities cleverly linked to topical events and seasonal
festivals. Her personality and preferences are respected and catered for and she is mentally stimulated to enjoy the sociable environment. I am happy with the medical care my sisters receives and with the fact that staff management has resulted in the friendly co-operation between personnel at all levels which benefits both residents and staff.
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Review from Audrey A (Daughter-in-law of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place, nice ladies there.
Very helpful and look after the residents very well.
Always doing something with them, activities.
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Review from Toni (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Lewin House in March 2018.
The staff are kind and caring.
The food is excellent.
The standard of cleanliness is excellent.
Mum was made to feel very welcome from Day 1 and this continues to be the case.
The activities staff involve her and encourage her to take part in many
things, particularly singing.
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Review from Sue C (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy in Lewin House. The staff are caring and compassionate and interact well with Mum. The accommodation is safe and secure with all the facilities to care for Mum and give her a good wife. There are daily activities with staff every day. The activity staff engage well with Mum and all
residents, making activities fun, encouraging them to fully participate. The family are delighted with the care of Mum, happy that she is safe and happy and respected.
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Review from Sheila M (Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As you can see I am more than satisfied with the care and attention I receive from the staff.
I have never felt this safe and secure in the last 4 years and this is due to the care I receive.
I have no complaints in any areas.
5 stars all the way.
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Review from Andrew (Son of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the overall help provided to help mum's transition into care.
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Review from Mary P (Resident) published on 9 February 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel they do their best despite times of staff shortages.
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Review from Juliana L (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is receiving excellent care at Lewin House. The staff on House One are friendly, attentive and very caring.
My mother lives with Lewy body dementia and her behaviour can be very challenging at times. The dementia care manager is superb. Our family are offered massive support by the manager
and her team as we all try to care for our mother.
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Review from Eileen F (Sister of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been a resident in Lewin House for six and a half years. The caring has been very good and of course, there has been ups and downs. He has been shown respect and kindness.
Any concerns have been addressed when needed. The building could do with refurbishment as it's not so homely and
welcoming on the fourth floor.
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Review from Carole M (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Lewin House a very warm and friendly environment to be in. Trying to accept it was the right move for my dad has been the hardest thing I have ever done, but with the help from the staff who have welcomed 'us' into their home, it has been made easier to accept. The level of care they give
to each and everyone is exceptional and as I have witnessed on many occasions, nothing seems too much trouble, considering the amount of paperwork they do and the long hours they put in. They all commit 100% and beyond. Dad seems to have settled in well and is now getting used to the familiar faces he sees every day. Fingers crossed it continues this way, because if he is happy, I am happy (sort of).
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Review from June K (Friend of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit to Lewin House in August 2017 up to the present day January 2018, I can only speak highly of everything and everyone.
The care, cleanliness and attention given to the residents is very good and the whole home has a very friendly feel.
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Review from Jeffrey A (Son of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred from the hospital to Lewin House just before his 90th birthday. The care and attention shown by all the staff was amazing. He was not with them long as he passed away shortly before Christmas but the home made sure he and my mother were kept comfortable calling out the doctor
to him many times. I'm very thankful he spent his last days at Lewin House and not the hospital.
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Review from Belinda M (Daughter of Resident) published on 16 January 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall, the care at Lewin House is good, they do from time to time have issues with being understaffed - this can result in no supervision in the dining room for residents, who need to be supervised when eating, which can cause concern. There have been a number of times that the dishwasher is out of
use, this causes concern as the hot water is not hot enough to wash dishes and could lead to cross-contamination from one resident to another. I was there yesterday and washed the dishes myself due to staff shortage.
There are sometimes shortages of towels, bed linen etc and even pads from time to time. The permanent staff work hard to overcome these issues when really they should be addressed by management and resolved before it becomes an issue.
However, as I say the care is generally good and they try to understand each residents needs and work with the family. Overall, we are happy with Dads care and treatment at Lewin House.
Reply from Stuart Robb, Business Development Executive at Lewin House

"I would like to thank you for the many positive comments in the review and for highlighting some areas which do not meet our usual high standards. I would be more than happy to meet up with you next time you visit to discuss any other concerns you may have". Lynn Winkworth, Home Manager

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Lewin House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Lewin House is calculated as follows: ( (214 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 240 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lewin House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Sep 2025

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (8)

Meet the Team (1)

Katie

Katie Ruseva

Job Title: Home Manager Joined: 2020

As a graduate of the Medical University in Sofia, Bulgaria with a degree in Health and Social Care together with extensive knowledge of Pulmonary Disease, Katie has a wealth of experience working in the Social Care sector.


Her career with The Fremantle Trust started at Cherry Garth, Holmer Green where she worked with the team as a relief nurse. A transfer across to Lewin House then saw Katie progress from Staff Nurse, to Unit Manager and Clinical Lead to the role she holds now, as Home Manager.


“I am passionate about care and am dedicated to the residents at Lewin House, their relatives and my team. I strive to consistently deliver outstanding care and to make a real difference to the quality of life for residents and their families.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lewin House to verify any information. View our terms and conditions. Lewin House has an Enhanced Service - more info.