
They really live their values of putting care and kindness at the heart of all they doDianne T(Daughter of Resident/Service User)

all the staff have shown to be caring, supportive and knowledgeableSally C(Daughter of Resident/Service User)

The staff are wonderful and caring and supportiveT S(Wife of Resident/Service User)

They really live their values of putting care and kindness at the heart of all they doDianne T(Daughter of Resident/Service User)

all the staff have shown to be caring, supportive and knowledgeableSally C(Daughter of Resident/Service User)

The staff are wonderful and caring and supportiveT S(Wife of Resident/Service User)

Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’.
The enthusiastic and caring team pride themselves on getting to know each individual resident and building relationships and communities within the home.
Each ‘house’ has lovely communal areas which are used for relaxing, socialising and building friendships. The extensive landscaped gardens offer a chance for residents to partake in light exercise or simply enjoy the fresh air.
Care Provided by Lewin House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lewin House for full pricing details and T&Cs.
Contact Lewin House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Katie Ruseva (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Lewin House Reviews (72)
Lewin House has a Review Score of 9.9 (9.895) out of 10, based on 22 reviews in the last 2 years.
Over all time Lewin House has 72 reviews.
I have been extremely impressed with everyone at Lewin House. They ensured that the right level of care was arranged for my mother. The care staff, nurses and management were fantastic in getting everything prepared to welcome her. The care, patience and personal attention they give to residents is great. They really live their values of putting care and kindness at the heart of all they do. Thank you so much to everyone.
Thank you for your review, Dianne. Such positive comments mean so much and you are more than welcome.
Our mum arrived at Lewin House for palliative nursing care in February 2021 and died in late April. She had transferred from a residential home that was pretty good. But in her short time at Lewin House, we saw what a brilliantly run home looks like. The staff were very caring in both homes, but the difference was in the management. The manager at Lewin House is calm and caring, and that has created the atmosphere. Nothing is too much trouble. She also makes herself accessible to residents' families (even during recent very difficult Covid times). You're able to communicate with the home by email (and get an answer); there are regular Zoom meetings, and there is a warm welcome when you arrive for a visit. Staff very quickly got to know and love our mum, and despite her short stay, they were very sad when she died. Nothing was too much trouble for them - they listened to and responded to everything we said and suggested. Can't recommend the home highly enough.
Thank you so much for your review, Cathy. We really appreciate your comments and thank you again for the recommendation. Take care.
I had a dear friend at Lewin House, Aylesbury, who I visited. Every visit, the home was clean and my friend and the residents all seemed extremely happy and well looked after. A big shout out to one of the nurses and one of the assistant managers and all the staff who made visitors feel welcome and in my experience, look after the residents very well. In my experience, the home is welcoming and secure and I would recommend it to family and friends.
The staff are so kind to Mum which makes it a very happy place for her.
My family and I are so grateful to all the staff who are very helpful when I phone Mum and now we are able to visit in the garden. The manager and every member of staff are so welcoming.
I cannot thank them enough and wish everyone hopefully happier times ahead.
My friend has been in Lewin House for several years now and on all my visits, I have found her to be as happy as can be expected. Whether in the day room, or her bedroom, she is always clean and well-dressed. The staff all seem very pleasant and caring in their attitude. My visit, with a little tot of whisky, always brings a smile to her face.
This is the first time we have seen Nan since lockdown began. She looked so well, content and very happy. We were impressed by the professional attitude, care and kindness shown. We came away feeling she was lucky to have found the home. Thank you - our minds are at rest.
Every time I visit my mother at Lewin House I always receive a warm reception from all of the staff I meet, from the cleaners through to the managers. I can not complain about the excellent level of care she receives, especially at this difficult time. I have recommended Lewin House to other families looking for a good home. Lewin House maintains an excellent family feel.
Lewin House has a warm welcoming atmosphere. The cheerful team treat residents and visitors with respect as one would treat a family member. They seem to have a policy of continuous improvement. The decor is updated to reflect the events of the year. Residents individual preferences are checked as a matter of course whether for food choices, activities etc. The medical staff are able to give a detailed response to questions and communication with relatives is excellent.
My mum was only in Lewin House for just under four weeks as she had terminal cancer, however, she was very well looked after during the time she was in there. The staff were all friendly and caring not only to my mum but to myself as it was a very difficult time for us all. The building is spotless and lovely, light and airy. Rooms are very well equipped and spacious. Mum was treated with respect and dignity right up until she passed away.
Lewin House is very special. The care, compassion and dignified way they treat their residents is to be highly commended. Sadly my mother-in-law passed away whilst in their care in June. She was only with them in the dementia unit for a short time, but I cannot fault the care they gave her and wish that she had been with them from the start of her care home journey. All staff are cheerful, friendly and very welcoming, from our very first meeting with them to view the facilities to the lovely lady that cleans the rooms and the cheerful handyman. If I had to choose a care home for myself it would be here. Thank you to you all for making her last few weeks with us as comfortable and dignified as you possibly could. You didn’t just provide the care, you cared and that makes all the difference.
My mother has been cared for by the staff at Lewin House this year in such a way as to have made her feel loved as an individual and care has been given with great kindness and compassion. The house has a great welcome in appearance and freshness and everyone speaks and smiles. My mother settled in really well and was very happy. There was no aspect of her care which gave me cause for concern and I highly recommend Lewin House to anyone looking for a home for their loved ones.
This home is fantastic. The staff work well together and respect each other, and their residents. The care is the best and at all times kindness is shown to all their residents and they treat them with such dignity. The home supports the families as well and keeps us informed of residents care. The lady who runs the activities is so good with the residents and has such a lovely relationship with them and enjoys planning and delivering the activities, which are varied. The senior management team work well together and when you phone up, they always know who you are and know all about your relative. Security is good, but at no time does it feel claustrophobic. The home is light and airy and the decor is interesting. There is lots of lovely artwork on the walls and they change the scenery in the home regularly, with their themed events. The food is good and the menu varies, the chef talks to the residents and gets ideas and requests from them. The home is always spotless.
The room was very spacious which gave me with my wheelchair enough room for manoeuvres.
Many thanks!
My friend is treated like a member of the family and they can not do enough to make her feel welcome and comfortable.
My mother has been a resident in Lewin House for four years. She has always been well cared for and is very happy there. The staff are very nice and caring and always happy to talk to us about Mum. Her key worker is lovely and Mum is very fond of her. We have never had any concerns over her care and safety.
After visiting several care homes in the area I chose Lewin House as the very best place to look after my sister. I am always confident that I made the right choice because my sister is well cared for and her life made interesting with a variety of activities cleverly linked to topical events and seasonal festivals. Her personality and preferences are respected and catered for and she is mentally stimulated to enjoy the sociable environment. I am happy with the medical care my sisters receives and with the fact that staff management has resulted in the friendly co-operation between personnel at all levels which benefits both residents and staff.
Very helpful and look after the residents very well.
Always doing something with them, activities.
The staff are kind and caring.
The food is excellent.
The standard of cleanliness is excellent.
Mum was made to feel very welcome from Day 1 and this continues to be the case.
The activities staff involve her and encourage her to take part in many things, particularly singing.
Mum is very happy in Lewin House. The staff are caring and compassionate and interact well with Mum. The accommodation is safe and secure with all the facilities to care for Mum and give her a good wife. There are daily activities with staff every day. The activity staff engage well with Mum and all residents, making activities fun, encouraging them to fully participate. The family are delighted with the care of Mum, happy that she is safe and happy and respected.
I have never felt this safe and secure in the last 4 years and this is due to the care I receive.
I have no complaints in any areas.
5 stars all the way.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 21 Apr 2026
Lewin House celebrates Easter with special church service and a visit from the Easter Bunny. Lewin House brought residents, families, and team members together for a joyful Easter celebration, filled...
- 14 Jul 2025
There was no shortage of sunshine and feel-good moments at the Florence Nightingale Hospice Charity Summer Fete, and Lewin House Nursing Home was right at the heart of it. With...
- 09 Dec 2024
Residents at Lewin House Nursing Home in Aylesbury recently took part in a workshop led by Isobel, a representative from MIND, that highlighted the importance of connection and friendship. The...
There are no upcoming events for Lewin House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Lewin House.
Meet the Team (1)

As a graduate of the Medical University in Sofia, Bulgaria with a degree in Health and Social Care together with extensive knowledge of Pulmonary Disease, Katie has a wealth of experience working in the Social Care sector.
Her career with The Fremantle Trust started at Cherry Garth, Holmer Green where she worked with the team as a relief nurse. A transfer across to Lewin House then saw Katie progress from Staff Nurse, to Unit Manager and Clinical Lead to the role she holds now, as Home Manager.
“I am passionate about care and am dedicated to the residents at Lewin House, their relatives and my team. I strive to consistently deliver outstanding care and to make a real difference to the quality of life for residents and their families.”
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