Meadowcroft

78 Queens Road, Thame OX9 3NQ
Review Us
9.4 94 Reviews
  • Meadowcroft, Thame
Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

Care Provided by Meadowcroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1505 – £1555
  • Self-Funded Residential Dementia Care: £1595 – £1705
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1645 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1785 – £1850
  • RESPITE Self-Funded Nursing Care: £1943 – £1943

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Gail Close (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)
9.4

Meadowcroft has a Review Score of 9.4 (9.423) out of 10, based on 17 reviews in the last 2 years.
Over all time Meadowcroft has 94 reviews.

Overall Experience
  • 62
  • 27
  • 4
  • 0
  • 1
Date Published
  • 94
  • 5
  • 9
  • 17
  • 77
Reviewer Connection to Meadowcroft
  • 28
  • 17
  • 9
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 1-20
Review from T C (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Meadowcroft Care Home started before my mother became a resident. From my first phone conversation with the staff especially the manager, I found the support both very professional and empathetic. On meeting the team I became very reassured as they were friendly and approachable.
This whole experience has been a difficult time for my mother and now feels very confident she will be very well cared for at Meadowcroft.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you so much for your lovely review. We're delighted to hear that you felt supported and reassured throughout the process of arranging care for your mother. Our team strives to provide…read more
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Review from Jan I (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad chose to go into Meadowcroft when he got to a stage when he was lonely and couldn't look after himself in the manner he would like .He was still bright and capable and the staff at Meadowcroft really made him feel welcome and looked after him.
In the early days he was able to get on his mobility
scooter and take himself into Thame to pick up a bit of shopping and have a coffee in one of the local cafes. He joined in with the activities, particularly enjoying Thursday Coffee mornings.
The staff were amazing and really took care and interest in him and his past life.
As he got older he became more dependant and less mobile and the staff really looked after him to meet his changing needs. He called Meadowcroft 'home' and after a spell in hospital he kept saying he wanted to go 'home' to Meadowcroft.
We can't thank the staff enough for their care and love they gave him over 18 months.
Reply from Mark Sherriff, On Behalf of The Team at Meadowcroft
We are so pleased Meadowcroft became his 'home'. Thank you for taking the time to write such kind words.
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Review from Diane W (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always welcoming and from what I have witnessed they are glad with the patients and the family, they keep me updated on my fathers overall welfare.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for taking the time to leave us a review, we really appreciate it. It's a pleasure caring for your father - please let us know if we can do anything more for him or your family.
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Review from Michael R (Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is superb. Suggestions are heeded and acted on.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thanks very much for sharing this review. We're delighted to hear that your experience of Meadowcroft has been so positive, it's a real pleasure caring for you. If there's ever anything more we can do…read more
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Review from M H (Father of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was only in the care home for 5 months but I am so glad we chose Meadowcroft. Everything about the home is exceptional the care provided to my father, together with the passion and love they demonstrated, could not have been better. Everyone, from the management team, to every carer who spent
time with my dad, to volunteers, were exceptional and often went above and beyond. I can't thank the entire team enough and would recommend Meadowcroft to anyone who is looking for the very best in their latter stages of life. Thank you so much.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for reviewing our home and the lovely feedback and recommendation, it really means the world to us. It was an honour caring for your father, he was a lovely man and will be missed by…read more
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Review from J W (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found all the staff to be kind and caring and we are comforted to know that mum is in good hands and well cared for.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for your lovely review of our home and staff - we really appreciate it. Hearing that you feel comforted knowing that your mum is well cared for and in good hands makes our day. If there is…read more
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Review from T W (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident in Meadowcroft since just before xmas 2024.
All the staff at Meadowcroft from cleaners, to management have been so friendly and caring. Nothing is too much trouble to make my dads stay more comfortable.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for leaving us a lovely 5-star review, it's made our day! Please let us know if there is anything further we can do for your dad.
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Review from Teresa C (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I know that the care of the residents should be my main focus but the care home is absolutely beautiful since the update. Everywhere looks lovely and feels a lot brighter and welcoming. All the staff are caring, attentive and nothing is too much trouble for them. They are always extremely supportive
and approachable.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you so much for your lovely review of our home. We are so pleased with our refurbishment, and it agree it has really transformed the home. Our staff will be so thrilled to read how highly you…read more
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Review from S D (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad came to stay in Meadowcroft in the summer (2024) and has been happy. The staff are attentive and caring and he gets on well with them. It's nice to know he's looked after well.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for your kind words about our home and staff, it's greatly appreciated. We really enjoy caring for your dad, he's settled in really well since he arrived in the summer. If there is anything…read more
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Review from J S (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has settled well. Very caring and thoughtful staff. Approachable. Good facilities - just being refurbished.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for leaving us a review, it's really appreciated. Our staff will be so thrilled to read how highly you think of them. We can't wait to show you our newly refurbished home, not long now!
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Review from Darren A (Son of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please, please don't send your loved ones here if they suffer with dementia. They really can't cope with it. I have had several phone calls day and night from staff complaining because my mum's dementia is difficult to manage and they can't cope, asking me to come in or call her, late at night. After
a few months, they have now said they can't look after her and she now needs to go to somewhere that actually can manage dementia patients.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, and we understand how distressing this situation must have been for both you and your mum.…read more
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Review from Richard F (Son of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93-year-old mother has been a resident for nine months. I visit 2-3 times per week and have been very pleased with the care my mother receives. The caring and patient attitude of the staff is good to see, also the leadership and hands-on approach of the manager and deputy manager promote an excellent
atmosphere.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thanks so much for a lovely review of our home and staff; we are very grateful. Your mother has settled in really well, and we love caring for her. Next time you are visiting, come and say hello.
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Review from Paul W (Son of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care was excellent. Treated Mum as their own. Both day and night staff went above and beyond duty of care. Mum felt safe, secure and loved right up to her passing. We as a family, cannot thank all staff enough. Medowcroft is highly recommended for its quality of care and support.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for leaving us such a lovely review, we really appreciate it. Your mum was a pleasure to care for and she will be missed. From everyone here at Meadowcroft, please accept our condolences to…read more
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Review from Vicky P (Daughter of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into Meadowcroft for respite, with a view to possibly staying longer.
Sadly that was not to be, as her physical and mental health deteriorated further, and Mum died at the home.
In the short time she was there, Mum was treated with respect, kindness and professionalism. And in the final
days of Mum's life, I pretty much moved in full-time and was also treated with sensitivity and compassion.
Yes, a refurb is needed and it's being carried out now; the food offering could be better; and it would be wonderful to see residents more engaged in stimulating activities (rather than sitting in front of the TV or left in their rooms).
Those are things which, in my opinion, Meadowcroft should work to improve.
However, the quality of care is exemplary. All the staff - carers, housekeeping, office workers, nurses - wanted to get to know Mum so they could best meet her practical, medical and social needs and preferences.
Mum was in safe hands and I am forever grateful to Meadowcroft staff.
Reply from Rowen Campbell, on behalf of the team at Meadowcroft
We are so sorry for your loss. It was a privilege to have cared for your mum. We appreciate you taking the time to write us a review and will take on board your feedback. If there is anything else we…read more
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Review from R O (Son of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has now been at Meadowcroft for about four years. Her mind has taken her through a rollercoaster of ups and downs but the staff she has been surrounded by have gone over the mark to care and look after her. She feels loved, respected and cared for. They are her immediate family and me and my
family's gratitude will never be able to repay them!
Reply from Helen Dearing, On behalf of the team at Meadowcroft
What a fantastic review! Thank you so much, we really appreciate you taking the time to do this. The staff will be so thrilled to hear how highly you rate our home. We love having your mum stay with…read more
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Review from C C (Son of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives excellent care of Meadowcroft. All the staff are both caring and amazing.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you so much for leaving us such a great review, we really appreciate it. It's a pleasure caring for your mother. The staff will be thrilled to hear how much you rate the care they provide,…read more
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Review from J A (Respite Resident) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to the care home for a fortnight after my husband died because I could not manage on my own due to having MS secondary progression. The care staff were brilliant and kind and helped me to begin my new life. I have been here nearly three years and continue to value the staff as my family is in
Leeds and unable to visit often.
Everything is not perfect all the time, but the friendliness of the staff makes it a happy place to be.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for your review; we greatly appreciate it. We love having you here, and you are most definitely part of our Meadowcroft family. Please let us know if there is anything we can do for you. Our…read more
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Review from M P (Wife of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At weekends usually, a very long wait for visitors to get in or out of the building. Food choices are uninspired. The staff and management are kind and welcoming. My husband is put in bed often about 2 - 2.30pm, he is bored and doesn't get shaved very often. Tea/coffee trolley visiting rooms at about
3pm would be appreciated.
Reply from Rowen Campbell, on behalf of the team at Meadowcroft
Thank you for your feedback - it is important to us as we are always trying to do the best we possibly can for our residents and their families. I will make sure the home manager sees your comments.
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Review from Sue S (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Meadowcroft since December 2022. She has settled in well thanks to the care of the staff there. She can become confused and needs reassurance and promoting.
Any medical issues I have raised have been taken seriously, and my mother has been seen by the doctor on their next visit.
I have then received a call from the team leader to update me. I mentioned to someone recently that Mum's nails needed cutting, and that had been done when I next visited. The staff do care. I am also very happy that activities have restarted after lockdown.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
Thank you for taking the time to leave a detailed and positive review about your mum's experience with living with us. We love having her here, and she has settled in really well since arriving last…read more
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Review from Derek E (Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home.
All staff are excellent.
Very clean care home.
Reply from Helen Dearing, On behalf of the team at Meadowcroft
It's great to hear that you enjoy living at Meadowcroft and have rated us highly. The staff will be thrilled to hear that you find their level of care excellent. It's a pleasure to have you here with…read more
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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.423 for Meadowcroft is calculated as follows: ( (123 Excellents x 5) + (54 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 201 Ratings = 4.423
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (7)

Gail

Gail Close

Job Title: Home Manager Joined: 2021

Gail is the Home Manager at Meadowcroft, having recently been promoted from Deputy Manager in July 2025. Gail is a qualified RGN and has worked in oncology and palliative care before moving into care settings. She started at Meadowcroft in 2021 as a nurse before progressing her career to Home Manager.


She enjoys the challenges and diversity of the role, including supporting all the staff to offer individualised care to all the residents.


When she isn’t at work, Gail can either be found running along the Phoenix Trail, cheering on Chinnor Rugby or curled up with a coffee and a book.

Timea

Timea Borcuti

Job Title: Bursar Joined: 2016

Timea joined the Trust in 2016 as a bank carer before leaving to pursue a career in office management. She later returned to take care shifts and eventually became a Bursar when the vacancy became available.


Timea enjoys the variety of the bursar role while still having the chance to interact with residents, which she loves. She is excited to bring her organisational skills, creativity, and energy to her role.


Outside of work, Timea enjoys spending time with her young family, drawing, and exploring her artistic side. She also speaks several languages, which she enjoys using in her daily life.

Scott

Scott Turvey

Job Title: Dementia Leader Joined: 2011

Scott holds an NVQ levels 2 and 3 in Dementia and a level 2 in Leadership and has worked for The Orders of St John Care Trust since 2011. He got promoted to one of Meadowcroft’s Care Leaders and is now the Dementia Lead.


As the Dementia Care Leader, Scott's role consists of running a household and leading a team, looking after vulnerable people with many different health conditions, and providing person centred care to support the day to day living of individuals. As the Dementia Lead, he works closely with staff, residents and the admiral nurse team to help the team at Meadowcroft provide outstanding dementia care.


Scott has always been interested in a career in care. He enjoys getting to know all about the residents’ lives, their likes and dislikes, what makes a difference to them and what helps to put a smile on their face. This passion and drive was recognised on two different occasions when Scott was awarded ‘Young Carer of the Year’ and ‘Carer of the Year’ at OSJCT’s Oxfordshire Employee Awards.


In Scott’s spare time he enjoys listening to music, playing games, socialising and going walking.

Jobin

Jobin Sebastian

Job Title: Care Leader Joined: 2009

Jobin is the Care Leader at Meadowcroft, joining the Trust in 2009. He started working in the care sector in 2008 and began his career as a Health Care Assistant and has subsequently worked his way up to Care Leader. His role is to ensure the residents here have an active and purposeful life.


Jobin said "Meadowcroft is a sociable and a great part of our local Thame Community as most of the residents are from the nearby area. I love how involved we are. I am so proud to work alongside a great team. We are one big Meadowcroft family."


Outside of his work hours, Jobin spends time with his family and spend lots of his time cultivating vegetables in his allotment and at home. Jobin also loves cooking.


Jobin is happy to be part of Meadowcroft which in his opinion, is the best care home in the area and beyond!

Paul

Paul Silver

Job Title: Chef Joined: 2021

Paul is a chef at Meadowcroft in Thame. He joined the Trust in May 2021, and has worked in care homes for the last 10 years. He gained NVQ Level 2 in Catering & Hospitality at Henley College, and has worked in catering all his life.


Paul has a young Labrador – Charlie, that enjoys his walks!

Francesca

Francesca Major

Job Title: Activity Coordinator Joined: 2018

Francesca joined the Trust in 2018 as a carer and has since progressed to become an Activity Coordinator, having also gained experience in housekeeping.


She loves her role and looks forward to spending time with residents, enriching their lives through meaningful and engaging activities. Francesca enjoys incorporating her personal interests, particularly baking and cooking, into activities for residents.


Outside of work, she enjoys spending time with her young family.


Francesca works part-time alongside the full-time Activity Coordinator, Grace.

Grace

Grace Collins

Job Title: Activity Coordinator Joined: 2025

Grace joined the Trust in 2025 as an Activity Coordinator. Although new to care, she comes from a family with a strong background in the sector and wanted to follow in their footsteps.


She enjoys interacting with residents, making them smile, and creating meaningful experiences that make a difference. She is looking forward to bringing a diverse range of activities to Meadowcroft, including trips to local cafés and attractions around Thame.


Outside of work, she enjoys socialising with friends and taking her dog for walks. Grace works alongside part-time Activity Coordinator, Fran.

Frequently Asked Questions about Meadowcroft

What types of Care is Meadowcroft registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Meadowcroft have?

There are 71 Single Rooms.

What are the Facilities & Services at Meadowcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadowcroft to the centre of Thame?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowcroft to verify any information. View our terms and conditions. Meadowcroft has an Enhanced Service - more info.