Meadowcroft

78 Queens Road, Thame OX9 3NQ
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9.4 94 Reviews
  • Meadowcroft, Thame
Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Care Provided by Meadowcroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1505 – £1555
  • Self-Funded Residential Dementia Care: £1595 – £1705
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1645 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1785 – £1850
  • RESPITE Self-Funded Nursing Care: £1943 – £1943

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Gail Close (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Meadowcroft Reviews (94)

9.4

Meadowcroft has a Review Score of 9.4 (9.423) out of 10, based on 17 reviews in the last 2 years.
Over all time Meadowcroft has 94 reviews.

Overall Experience
  • 62
  • 27
  • 4
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  • 1
Date Published
  • 94
  • 4
  • 9
  • 17
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Reviewer Connection to Meadowcroft
  • 28
  • 17
  • 9
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 61-80
Review from Ian A (Son of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to the care home mid-February 2018 direct from hospital. He was weak and quite low. With the care of the home staff and family, within the month, he was back to his old self. Being with other residents at the home, the home activities and the nurturing by staff, he has blossomed
for which my family are very grateful. From what I see, my talks with management and staff during this time, I am very happy with the high standards set and achieved.
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Review from George H (Resident) assisted by family/friend published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very well taken care of. The staff are friendly and helpful. The home and my room is kept very clean. I enjoy a good breakfast each morning.
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Review from J S (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in this care home for nearly 2 years. During this time he has consistently been given excellent care. He feels the love and care he receives from the staff here goes a long way towards happiness in being here. My father very much enjoys the food and the effort to ensure he has food
he likes. The rooms are kept very clean and lovely. As a regular visitor, I too, am grateful for the kindness afforded to my father and me.
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Review from Lorraine D (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and very helpful. Nothing is too much trouble. The home is lovely and clean and laundry is always presented, clean and neatly ironed. The manager has been very helpful, and even though always busy, takes time to speak to relatives about their family member in the home, but also
they need to take time out to have lots of laughter along the way.
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Review from Joan B (Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I certainly did not expect to be a resident in a care home but I cannot fault the care that I receive from all members of staff, who without fail, do their best for me!
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Review from Pamela A (Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had already visited Meadowcroft with library book deliveries so knew what to expect from surroundings etc. It has proved to be more pleasant than I expected. All the staff are easy to talk to and very friendly, in spite of their busyness. My room is comfortable and adequate (though the view from the
window could be improved!). I am well satisfied.
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Review from Violet B (Respite Resident) assisted by family/friend published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with everything other than the comfort of the bed. In the past, I've had a standard single bed and mattress. On this visit, I had an adjustable bed with a hard, not very deep, mattress.
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Review from Kathy G (Daughter-in-law of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was discharged from hospital to Meadowcroft one week ago. Thanks to the excellent nursing care he has made great progress. We could not be more delighted. He is treated with kindness, understanding and consideration. The nursing team are professional and really seem to enjoy their work.
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Review from Vince (Son of Resident) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to thank all of the staff of Meadowcroft for looking after Mum so well at the end of her life. I was most impressed with the care and attention you gave her and our family. It was better than we could possibly have hoped for and I say that as a registered nurse of 40 years.
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Review from Veronica T (Sister-in-law of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff welcoming and friendly. The activities are excellent, keeping the residents stimulated and happy. The cat is a great addition to the home.
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Review from L T (Relative of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadowcroft ticks all the boxes for the excellent care of residents. Activities and entertainment are top quality.
My only negative is the access in and out of the home. At weekends one can press the buzzer many times to gain entry and on leaving having to search out a member of staff to unlock door.
I visit another place - excellent system - keypad to get in - keypad to get out. Disguise the number. Visitors can access. Residents are safe.
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Review from Roger H (Nephew of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt died on 18th October.
I have nothing but praise for the staff and facilities at this home over the six and three-quarter years she was there.
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Review from Hilary G (Sister of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in Meadowcroft for two years. From the time he moved in he is still made to feel as if he is a very important person.
We visit him twice a week and are always told how he has been. When he has to have a doctor we are told the result the same day.
The staff are fantastic, nothing
is too much trouble.
I would recommend Meadowcroft to anyone. We visited many homes before Meadowcroft (because it was full). Some of them we only got to the front door and that was enough.
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Review from Alison S (Niece of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been in Meadowcroft for 2 and a half years, all the staff have made his transition a very stress free experience. They are always helpful and always update us, nothing is too much trouble. We very much appreciate everything they do.
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Review from J W (Son of Resident) published on 27 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with exceptional kindness during her last few days, her day to day care was careful, considerate and generous. My sisters and I sat with her for many hours and everyone was supportive and kind. This was her home and she was settled and happy here and that was because of the staff.
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Review from M S (Daughter-in-law of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall a fairly friendly home although it's very noticeable that there is a shortage of staff. Hopefully, the new manager communal sitting areas are sometimes lacking attention. Sitting areas are sometimes lacking attention. Management staff are always helpful and will do their best to solve a problem.
Reply from Michelle Daly, Home Manager at Meadowcroft
Thank you for taking the time to submit a review. I am pleased you find Meadowcroft a friendly home. Over the next couple of weeks, I plan with the residents' input, to improve the layout and…read more
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Review from Hugh T (Brother of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall we are well pleased with Meadowcroft. The staff are friendly, welcoming and the home is well heated. The rooms are well furnished and comfortable with plenty of activities. However, access to the home at weekends can be likened to Fort Knox an exaggeration but very irritating and frustrating.
The head office handling of fees has been very poor in the last four months. Tying up of nursing allowance and locating guaranteed annuity
Reply from Michelle Daly, Home Manager at Meadowcroft
Thank you for taking the time to submit a comment. I am happy to hear that you are pleased with the care at our home. I understand your frustration when visiting the home at the weekend, but to…read more
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Review from J S (Son of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum has been a resident here for over two years. During that time the manager has changed four times!. The most recent started approximately one month ago. I am hoping that this latest manager can raise all of my opinions from satisfactory to excellent.
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Review from J F (Friend of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After the funeral of the resident, staff provided superb/generous buffet and all could not have been more helpful and friendly. On previous visits, staff were friendly and reported to be very cooperative.
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Review from Christine T (Wife of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since suffering a severe stroke in August 2010 and being a patient in three different hospitals, over 7 months, my husband was admitted to Meadowcroft in March 2011. He is disabled/wheelchair bound and needs two carers at any one time. The care and encouragement he receives are superb. His speech and
thinking have come on in leaps and bounds. He is happy, full of fun, looks forward to activities - chair exercise, singing/minibus trips and Christmas was fantastic. The decorations were out of this world - all thanks to the teams of staff, who had such wonderful ideas. Thank you, Meadowcroft - you are my lifeline.
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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.423 for Meadowcroft is calculated as follows: ( (123 Excellents x 5) + (54 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 201 Ratings = 4.423
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (7)

Gail

Gail Close

Job Title: Home Manager Joined: 2021

Gail is the Home Manager at Meadowcroft, having recently been promoted from Deputy Manager in July 2025. Gail is a qualified RGN and has worked in oncology and palliative care before moving into care settings. She started at Meadowcroft in 2021 as a nurse before progressing her career to Home Manager.


She enjoys the challenges and diversity of the role, including supporting all the staff to offer individualised care to all the residents.


When she isn’t at work, Gail can either be found running along the Phoenix Trail, cheering on Chinnor Rugby or curled up with a coffee and a book.

Timea

Timea Borcuti

Job Title: Bursar Joined: 2016

Timea joined the Trust in 2016 as a bank carer before leaving to pursue a career in office management. She later returned to take care shifts and eventually became a Bursar when the vacancy became available.


Timea enjoys the variety of the bursar role while still having the chance to interact with residents, which she loves. She is excited to bring her organisational skills, creativity, and energy to her role.


Outside of work, Timea enjoys spending time with her young family, drawing, and exploring her artistic side. She also speaks several languages, which she enjoys using in her daily life.

Scott

Scott Turvey

Job Title: Dementia Leader Joined: 2011

Scott holds an NVQ levels 2 and 3 in Dementia and a level 2 in Leadership and has worked for The Orders of St John Care Trust since 2011. He got promoted to one of Meadowcroft’s Care Leaders and is now the Dementia Lead.


As the Dementia Care Leader, Scott's role consists of running a household and leading a team, looking after vulnerable people with many different health conditions, and providing person centred care to support the day to day living of individuals. As the Dementia Lead, he works closely with staff, residents and the admiral nurse team to help the team at Meadowcroft provide outstanding dementia care.


Scott has always been interested in a career in care. He enjoys getting to know all about the residents’ lives, their likes and dislikes, what makes a difference to them and what helps to put a smile on their face. This passion and drive was recognised on two different occasions when Scott was awarded ‘Young Carer of the Year’ and ‘Carer of the Year’ at OSJCT’s Oxfordshire Employee Awards.


In Scott’s spare time he enjoys listening to music, playing games, socialising and going walking.

Jobin

Jobin Sebastian

Job Title: Care Leader Joined: 2009

Jobin is the Care Leader at Meadowcroft, joining the Trust in 2009. He started working in the care sector in 2008 and began his career as a Health Care Assistant and has subsequently worked his way up to Care Leader. His role is to ensure the residents here have an active and purposeful life.


Jobin said "Meadowcroft is a sociable and a great part of our local Thame Community as most of the residents are from the nearby area. I love how involved we are. I am so proud to work alongside a great team. We are one big Meadowcroft family."


Outside of his work hours, Jobin spends time with his family and spend lots of his time cultivating vegetables in his allotment and at home. Jobin also loves cooking.


Jobin is happy to be part of Meadowcroft which in his opinion, is the best care home in the area and beyond!

Paul

Paul Silver

Job Title: Chef Joined: 2021

Paul is a chef at Meadowcroft in Thame. He joined the Trust in May 2021, and has worked in care homes for the last 10 years. He gained NVQ Level 2 in Catering & Hospitality at Henley College, and has worked in catering all his life.


Paul has a young Labrador – Charlie, that enjoys his walks!

Francesca

Francesca Major

Job Title: Activity Coordinator Joined: 2018

Francesca joined the Trust in 2018 as a carer and has since progressed to become an Activity Coordinator, having also gained experience in housekeeping.


She loves her role and looks forward to spending time with residents, enriching their lives through meaningful and engaging activities. Francesca enjoys incorporating her personal interests, particularly baking and cooking, into activities for residents.


Outside of work, she enjoys spending time with her young family.


Francesca works part-time alongside the full-time Activity Coordinator, Grace.

Grace

Grace Collins

Job Title: Activity Coordinator Joined: 2025

Grace joined the Trust in 2025 as an Activity Coordinator. Although new to care, she comes from a family with a strong background in the sector and wanted to follow in their footsteps.


She enjoys interacting with residents, making them smile, and creating meaningful experiences that make a difference. She is looking forward to bringing a diverse range of activities to Meadowcroft, including trips to local cafés and attractions around Thame.


Outside of work, she enjoys socialising with friends and taking her dog for walks. Grace works alongside part-time Activity Coordinator, Fran.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowcroft to verify any information. View our terms and conditions. Meadowcroft has an Enhanced Service - more info.