Meadowcroft

78 Queens Road, Thame OX9 3NQ
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9.4 94 Reviews
  • Meadowcroft, Thame
Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

Care Provided by Meadowcroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1505 – £1555
  • Self-Funded Residential Dementia Care: £1595 – £1705
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1645 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1785 – £1850
  • RESPITE Self-Funded Nursing Care: £1943 – £1943

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Gail Close (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)
9.4

Meadowcroft has a Review Score of 9.4 (9.423) out of 10, based on 17 reviews in the last 2 years.
Over all time Meadowcroft has 94 reviews.

Overall Experience
  • 62
  • 27
  • 4
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Date Published
  • 94
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  • 9
  • 17
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Reviewer Connection to Meadowcroft
  • 28
  • 17
  • 9
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  • 3
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  • 3
  • 2
  • 1
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Total of 94, showing 81-94
Review from Noreen S (Sister-in-law of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home with my husband and find it a very happy place to visit. The staff are extremely pleasant and always ready to help or answer questions. The residents are happy and well cared for and always clean. They have an excellent chance to take part in activities and plenty to do if they are
able to take part. The entertainment supplied that we were lucky to see were very good indeed. The home is a credit.
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Review from Amanda S (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Meadowcroft in Thame Dad has just blossomed. Since my mother died a year ago dad has been on his own at home with carers going in to help him but still spent a lot of time on his own. In Meadowcroft he loves all the company, the staff are amazing. The activities they put on help create
a great social atmosphere. As family, we are always made very welcome.
Dad is so happy and content. His room is great and kept spotlessly clean. The meals and choice of meals are great also. We really can't thank Meadowcroft enough.
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Review from Jane H (Sister-in-law of Resident) published on 28 December 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Sister in law has now settled in and is receiving excellent care. Whenever we visit the management and staff are always friendly and helpful. We are made to feel most welcome. There are always activities for the patients to engage in so that they are not just sitting around as in some homes we have
seen.
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Review from J G (Friend of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like the atmosphere in Meadowcroft. Friendly, caring, committed staff. There is always someone to raise concerns with and the follow up to any questions gives me confidence in the care provided. Compared to other care homes I have visited Meadowcroft, it is cleaner and doesn't smell of wee! I like
the fact that a lot of the carers are local to Thame which enables them to relate to the residents in a familiar way which makes for a home life atmosphere. My spaniel and I feel very welcome and included in the excellent activities always on offer.
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Review from M W (Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are very helpful. Food is excellent. A lovely place to live for respite.
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Review from P S (Brother of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lost her husband; no children and she wanted to come nearer to her original family, which turned out to be down to my wife and I. We toured all the locale plus more facilities of care; with warden etc. nothing was ok for her. We arrived at Meadowcroft, Thames (5 miles), thinking of a long
waiting list. The manager, said 'was she paying', which was right, and a room had just come empty, she showed us and we accepted. God was with us that day. Her care has been very very good, the transition from self-pay to SODC funding went smoothly, so thanks to everyone.
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Review from Michael R (Husband of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent bursar and manager.
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Review from Peter T (Son of Resident) published on 23 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall impression of this care home is very favourable. All the staff here are very friendly and helpful and caring. My dad is well cared for in his later part of life and is much better off than if he was at home. I recommend Meadowcroft to everyone I meet who enquires of my dad and how he is doing.
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Review from Jo M (Daughter of Resident) published on 23 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very caring establishment where staff are always friendly and helpful. A lovely safe environment.
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Review from E B (Daughter of Resident) published on 21 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home. Wonderful, caring personnel who are most welcoming and always ready to be friendly and helpful as a family we have every confidence in the care my mother receives. Thank you all.
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Review from M L (Resident) assisted by family/friend published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff here very pleasant and caring.
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Review from Brian S (Husband of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All quite good but needs more staff at weekends.
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Review from James S (Son of Resident) published on 12 April 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
My Mother has been a resident in Meadowcroft for the past 16 months, she has settled in and seems fairly happy.
During the first few months there were a number of issues regarding systems within the home that we raised with the manageress, some of these issues were resolved while others seemed to drag
on.
In February this year a new manageress took over and I am pleased to say that she seems very receptive to any worries or concerns raised with her. She has a very positive attitude and approach to residents and family, already we are seeing some good changes within the home.
I must compliment the activity staff who work very hard to provide varied and stimulating activities for the residents.
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Review from Amanda T (Friend of Resident) published on 1 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come along to visit an elderly lady who I used to visit when she was still at home with her husband. She was in a home further away initially but now she's closer its easier, I am very impressed with Meadowcroft. Not only is it extremely tastefully decorated it is warm, spotlessly clean and tidy.
Every single member of staff, including the lovely volunteers I have come across have always been friendly, helpful, courteous and professional. I especially enjoy coming along to Thursday coffee mornings. My son can book me in as a resident in the future, individual rooms and fine dining look first class.
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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.423 for Meadowcroft is calculated as follows: ( (123 Excellents x 5) + (54 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 201 Ratings = 4.423
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (7)

Gail

Gail Close

Job Title: Home Manager Joined: 2021

Gail is the Home Manager at Meadowcroft, having recently been promoted from Deputy Manager in July 2025. Gail is a qualified RGN and has worked in oncology and palliative care before moving into care settings. She started at Meadowcroft in 2021 as a nurse before progressing her career to Home Manager.


She enjoys the challenges and diversity of the role, including supporting all the staff to offer individualised care to all the residents.


When she isn’t at work, Gail can either be found running along the Phoenix Trail, cheering on Chinnor Rugby or curled up with a coffee and a book.

Timea

Timea Borcuti

Job Title: Bursar Joined: 2016

Timea joined the Trust in 2016 as a bank carer before leaving to pursue a career in office management. She later returned to take care shifts and eventually became a Bursar when the vacancy became available.


Timea enjoys the variety of the bursar role while still having the chance to interact with residents, which she loves. She is excited to bring her organisational skills, creativity, and energy to her role.


Outside of work, Timea enjoys spending time with her young family, drawing, and exploring her artistic side. She also speaks several languages, which she enjoys using in her daily life.

Scott

Scott Turvey

Job Title: Dementia Leader Joined: 2011

Scott holds an NVQ levels 2 and 3 in Dementia and a level 2 in Leadership and has worked for The Orders of St John Care Trust since 2011. He got promoted to one of Meadowcroft’s Care Leaders and is now the Dementia Lead.


As the Dementia Care Leader, Scott's role consists of running a household and leading a team, looking after vulnerable people with many different health conditions, and providing person centred care to support the day to day living of individuals. As the Dementia Lead, he works closely with staff, residents and the admiral nurse team to help the team at Meadowcroft provide outstanding dementia care.


Scott has always been interested in a career in care. He enjoys getting to know all about the residents’ lives, their likes and dislikes, what makes a difference to them and what helps to put a smile on their face. This passion and drive was recognised on two different occasions when Scott was awarded ‘Young Carer of the Year’ and ‘Carer of the Year’ at OSJCT’s Oxfordshire Employee Awards.


In Scott’s spare time he enjoys listening to music, playing games, socialising and going walking.

Jobin

Jobin Sebastian

Job Title: Care Leader Joined: 2009

Jobin is the Care Leader at Meadowcroft, joining the Trust in 2009. He started working in the care sector in 2008 and began his career as a Health Care Assistant and has subsequently worked his way up to Care Leader. His role is to ensure the residents here have an active and purposeful life.


Jobin said "Meadowcroft is a sociable and a great part of our local Thame Community as most of the residents are from the nearby area. I love how involved we are. I am so proud to work alongside a great team. We are one big Meadowcroft family."


Outside of his work hours, Jobin spends time with his family and spend lots of his time cultivating vegetables in his allotment and at home. Jobin also loves cooking.


Jobin is happy to be part of Meadowcroft which in his opinion, is the best care home in the area and beyond!

Paul

Paul Silver

Job Title: Chef Joined: 2021

Paul is a chef at Meadowcroft in Thame. He joined the Trust in May 2021, and has worked in care homes for the last 10 years. He gained NVQ Level 2 in Catering & Hospitality at Henley College, and has worked in catering all his life.


Paul has a young Labrador – Charlie, that enjoys his walks!

Francesca

Francesca Major

Job Title: Activity Coordinator Joined: 2018

Francesca joined the Trust in 2018 as a carer and has since progressed to become an Activity Coordinator, having also gained experience in housekeeping.


She loves her role and looks forward to spending time with residents, enriching their lives through meaningful and engaging activities. Francesca enjoys incorporating her personal interests, particularly baking and cooking, into activities for residents.


Outside of work, she enjoys spending time with her young family.


Francesca works part-time alongside the full-time Activity Coordinator, Grace.

Grace

Grace Collins

Job Title: Activity Coordinator Joined: 2025

Grace joined the Trust in 2025 as an Activity Coordinator. Although new to care, she comes from a family with a strong background in the sector and wanted to follow in their footsteps.


She enjoys interacting with residents, making them smile, and creating meaningful experiences that make a difference. She is looking forward to bringing a diverse range of activities to Meadowcroft, including trips to local cafés and attractions around Thame.


Outside of work, she enjoys socialising with friends and taking her dog for walks. Grace works alongside part-time Activity Coordinator, Fran.

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