Meadowcroft

My dad came to stay in Meadowcroft in the summer (2024) and has been happy. The staff are attentive and caring and he gets on well with them. It's nice to know he's looked after well.

Mum has settled well. Very caring and thoughtful staff. Approachable. Good facilities - just being refurbished.

Please, please don't send your loved ones here if they suffer with dementia. They really can't cope with it. I have had several phone calls day and night from staff complaining because my mum's dementia is difficult to manage and they can't cope, asking me to come in or call her, late at night. After a few months, they have now said they can't look after her and she now needs to go to somewhere that actually can manage dementia patients.

My 93-year-old mother has been a resident for nine months. I visit 2-3 times per week and have been very pleased with the care my mother receives. The caring and patient attitude of the staff is good to see, also the leadership and hands-on approach of the manager and deputy manager promote an excellent atmosphere.

The standard of care was excellent. Treated Mum as their own. Both day and night staff went above and beyond duty of care. Mum felt safe, secure and loved right up to her passing. We as a family, cannot thank all staff enough. Medowcroft is highly recommended for its quality of care and support.

Mum was in safe hands and I am forever grateful to Meadowcroft staff.

Mother has now been at Meadowcroft for about four years. Her mind has taken her through a rollercoaster of ups and downs but the staff she has been surrounded by have gone over the mark to care and look after her. She feels loved, respected and cared for. They are her immediate family and me and my family's gratitude will never be able to repay them!

My mother receives excellent care of Meadowcroft. All the staff are both caring and amazing.

Everything is not perfect all the time, but the friendliness of the staff makes it a happy place to be.

At weekends usually, a very long wait for visitors to get in or out of the building. Food choices are uninspired. The staff and management are kind and welcoming. My husband is put in bed often about 2 - 2.30pm, he is bored and doesn't get shaved very often. Tea/coffee trolley visiting rooms at about 3pm would be appreciated.

Any medical issues I have raised have been taken seriously, and my mother has been seen by the doctor on their next visit. I have then received a call from the team leader to update me. I mentioned to someone recently that Mum's nails needed cutting, and that had been done when I next visited. The staff do care. I am also very happy that activities have restarted after lockdown.

Very clean care home.

The whole of my experience has helped and it benefits.

My mother has been living at Meadowcroft for just over two years. I continue to be impressed by the positive attitude of the staff, who work very hard - sometimes in challenging situations - to ensure the safety, happiness and comfort of the residents. This includes the onsite hairdresser who understands the morale-boosting effect of a haircut for her clients. Staff also arrange a wide range of activities which residents care partake in if they wish. Medical cover is excellent, with a nurse on duty 24/7. The local GP visits weekly. Residents also have access to optical, audio and physio services at home. I am grateful that Mum is living somewhere where I know she is being properly cared for and when I know she is safe.

Meadowcroft is a warm and sociable home and the staff give 100% to the residents, we are very lucky to have them in our area.

All facilities at Meadowcroft are very good except for activities, these are very poor. Most times that I visit, residents are sat in the lounge in front of the television. There doesn't seem to be any stimulation. Coffee morning has a local pop station playing music, this could be improved with music that the age group remembers ie Vera Lyn, 1940's/1950's music, videos of old films or musicals.

I found Meadowcroft Nursing Home to be amazing. My dad was admitted there for his end of life. The staff were caring, compassionate and respectful to both Dad and the rest of the family. The nursing unit were so knowledgeable and understood Dad's complex medical needs right from the start. They were professional but also incredibly caring towards Dad. The whole home and Dad's room was clean, tidy and well-kept. All the staff made a really hard, difficult and sad situation more bearable. I would recommend this home to anyone in need of nursing care.

My dad was in Meadowcroft for end of life care, spending the final few weeks of his life there. From the moment we started trying to get him a bed, we were helped with compassion, professionalism, dignity and respect. The staff were amazing and went over and above in getting us and Dad everything we needed, including a 'brandy', when Dad was in his final house (for us not him!). They did everything they could to ensure Dad was comfortable. I stayed with Dad for several nights towards the end and was made very comfortable during that time.

Welcoming surroundings.

Only comment: support of outside NHS staff was slow and disorganised. Medication prescribed on Thursday could only be administered at 19.00 on Saturday! This is through no fault of the care home.