Meadowcroft

78 Queens Road, Thame OX9 3NQ
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9.4 94 Reviews
  • Meadowcroft, Thame
Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

Care Provided by Meadowcroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1505 – £1555
  • Self-Funded Residential Dementia Care: £1595 – £1705
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1645 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1785 – £1850
  • RESPITE Self-Funded Nursing Care: £1943 – £1943

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Meadowcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Gail Close (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)
9.4

Meadowcroft has a Review Score of 9.4 (9.423) out of 10, based on 17 reviews in the last 2 years.
Over all time Meadowcroft has 94 reviews.

Overall Experience
  • 62
  • 27
  • 4
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  • 1
Date Published
  • 94
  • 4
  • 9
  • 17
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Reviewer Connection to Meadowcroft
  • 28
  • 17
  • 9
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from P D (Husband of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, courteous, helpful, efficient. They remember my name and the connection to my wife (I say my name and they know who my wife is).
They will discuss honestly policies and anything to do with my wife.
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Review from Nina D (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank the staff enough for their continued care of my mum. She has advanced dementia and can sometimes be very challenging to look after, however, the staff always treat her with kindness and with a smile. They continue to provide excellent care and support for residents and relatives even during
these difficult COVID times. Mum continues to be kept safe and well. Thank you!
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Review from J A (Nephew of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is part of an amazing family at Meadowcroft. The friendly sensitive staff are always on hand and have made my whole family feel at ease knowing she is living in a safe, caring, inclusive environment. I would recommend Meadowcroft to myself if ever needed. 10/10.
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Review from P F (Resident) assisted by family/friend published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here, I feel very safe and I enjoy the company.
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Review from Jennifer C (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recommend Meadowcroft highly, the staff are unfailingly kind and caring always going the extra mile. The activities manager is also excellent. My father is incredibly well cared for. Many thanks to the whole team.
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Review from Andria H (Granddaughter of Resident) published on 14 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise and gratitude for the staff at Meadowcroft. Their commitment to dignity in care is a reality and not just a tagline. I am happy that my grandmother's needs at 100 can be met with love and professionalism and I would be hard-pressed to find anywhere better! Despite the challenges
of COVIS, Meadowcroft has maintained it's positive spirit, can-do attitude and willingness to make the most of it's team - outstanding.
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Review from Bryan G (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had some concerns over my dad's welfare and arranged a meeting. The team were superb, patient and understanding. We agreed a plan and I'm confident we will work our way through it all.
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Review from L F (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Meadowcroft team looked after dad for three years and during that time provided the reassurance we needed that dad was cared for and supported. Collectively everyone, reception, cooks, cleaners, volunteers, nurses, carers and managers provided professional care and a personal touch. Dad was encouraged
to be as independent as possible and given opportunities to join in events and trips when right. In his final days, dad was treated with compassion, consideration, dignity and his wishes were understood and respected. The team reached out to support and help the family too. We could not have asked for more.
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Review from P T (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are excellent lovely and caring and the home is warm, safe and comfortable. The security is so good that it is often a challenge getting in and out and having to wait for a member of staff to come to the door, but otherwise no complaints and mum is very happy here.
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Review from Linda J (Niece of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From September 2019, my aunt has resided at Meadowcroft. In that time she has been treated with respect, care and friendliness. She has dementia and as I work with people with dementia, I think I can comment on a professional level that the staff here are wonderful, caring and skilled. I have observed
practices at the home when staff were unaware and I can testify that person-centred care is always used. I am deeply impressed. It took me a year to find this home for my aunt and I would recommend it to anyone. The management are also fabulous and so helpful.
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Review from Dawn G (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Meadowcroft since May 2019. Three weeks ago she fell and broke her hip and went into hospital so her hip could be repaired. In our opinion, she was sent back to Meadowcroft far too soon but the care she had in the last three weeks of her life was full of love and her every need
was seen to most lovingly. The comfort we had knowing and seeing this helped enormously at a most distressing time. We were kept informed by phone continually and cannot praise the lovely staff, manager and office enough.
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Review from E R (Brother of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadow Croft was an ideal care home for my elderly sister with dementia. The modern, bright building has an attractive garden and was kept scrupulously clean. Above all, it was very well staffed with kind and cheerful ladies. The kindness and sympathy shown to my sister at the end of her life was outstanding.
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Review from Barry H (Son of Resident) published on 15 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Meadowcroft is perfect for my father. He is close to family and friends. The home is excellent and there always appears to be plenty of staff on duty. Nothing is too much for them. My father's needs are catered for very well.
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Review from Jackie K (Stepdaughter of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with all aspects of Meadowcroft. Staff going above and beyond their expected duties. Food is tip top and varied. Their understanding and treatment of Dementia residents were great. I have been so impressed with Meadowcroft. I have applied to become a Befriender so that I can
hopefully do my bit to help the staff and bring something to the table to help with people in their later stages of life.
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Review from N S (Granddaughter of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from start to finish. As a family, we are overwhelmed with the support from each and every member of staff. For end-of-life care, we couldn't have asked for anything more. My nan was looked after with dignity and respect.
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Review from Wendy G (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all lovely, caring and friendly. Regular updates given.
Security is brilliant.
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Review from Brenda P (Sister of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1) The residents are well looked after.
2) Entertainment is good.
3) Trips out are good.
4) Staff look after residents very well.
5) Always made welcome when visiting.
6) The home is always clean and tidy.
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Review from E K (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff caring and do a good job. Always there to have a chat if you have a concern. Sometimes weekends there are not enough staff.
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Review from S W (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Meadowcroft does a good job given what difficult work it is they do. Carers kind and supportive. Have been short staffed at weekends.
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Review from John M (Son of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and needs of my father and of myself were taken into full consideration from the very beginning of his stay.
The thoughtfulness and respect that was shown to us both at the end of my father's life will not be forgotten and for that, we are extremely grateful.
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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.423 for Meadowcroft is calculated as follows: ( (123 Excellents x 5) + (54 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 201 Ratings = 4.423
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (7)

Gail

Gail Close

Job Title: Home Manager Joined: 2021

Gail is the Home Manager at Meadowcroft, having recently been promoted from Deputy Manager in July 2025. Gail is a qualified RGN and has worked in oncology and palliative care before moving into care settings. She started at Meadowcroft in 2021 as a nurse before progressing her career to Home Manager.


She enjoys the challenges and diversity of the role, including supporting all the staff to offer individualised care to all the residents.


When she isn’t at work, Gail can either be found running along the Phoenix Trail, cheering on Chinnor Rugby or curled up with a coffee and a book.

Timea

Timea Borcuti

Job Title: Bursar Joined: 2016

Timea joined the Trust in 2016 as a bank carer before leaving to pursue a career in office management. She later returned to take care shifts and eventually became a Bursar when the vacancy became available.


Timea enjoys the variety of the bursar role while still having the chance to interact with residents, which she loves. She is excited to bring her organisational skills, creativity, and energy to her role.


Outside of work, Timea enjoys spending time with her young family, drawing, and exploring her artistic side. She also speaks several languages, which she enjoys using in her daily life.

Scott

Scott Turvey

Job Title: Dementia Leader Joined: 2011

Scott holds an NVQ levels 2 and 3 in Dementia and a level 2 in Leadership and has worked for The Orders of St John Care Trust since 2011. He got promoted to one of Meadowcroft’s Care Leaders and is now the Dementia Lead.


As the Dementia Care Leader, Scott's role consists of running a household and leading a team, looking after vulnerable people with many different health conditions, and providing person centred care to support the day to day living of individuals. As the Dementia Lead, he works closely with staff, residents and the admiral nurse team to help the team at Meadowcroft provide outstanding dementia care.


Scott has always been interested in a career in care. He enjoys getting to know all about the residents’ lives, their likes and dislikes, what makes a difference to them and what helps to put a smile on their face. This passion and drive was recognised on two different occasions when Scott was awarded ‘Young Carer of the Year’ and ‘Carer of the Year’ at OSJCT’s Oxfordshire Employee Awards.


In Scott’s spare time he enjoys listening to music, playing games, socialising and going walking.

Jobin

Jobin Sebastian

Job Title: Care Leader Joined: 2009

Jobin is the Care Leader at Meadowcroft, joining the Trust in 2009. He started working in the care sector in 2008 and began his career as a Health Care Assistant and has subsequently worked his way up to Care Leader. His role is to ensure the residents here have an active and purposeful life.


Jobin said "Meadowcroft is a sociable and a great part of our local Thame Community as most of the residents are from the nearby area. I love how involved we are. I am so proud to work alongside a great team. We are one big Meadowcroft family."


Outside of his work hours, Jobin spends time with his family and spend lots of his time cultivating vegetables in his allotment and at home. Jobin also loves cooking.


Jobin is happy to be part of Meadowcroft which in his opinion, is the best care home in the area and beyond!

Paul

Paul Silver

Job Title: Chef Joined: 2021

Paul is a chef at Meadowcroft in Thame. He joined the Trust in May 2021, and has worked in care homes for the last 10 years. He gained NVQ Level 2 in Catering & Hospitality at Henley College, and has worked in catering all his life.


Paul has a young Labrador – Charlie, that enjoys his walks!

Francesca

Francesca Major

Job Title: Activity Coordinator Joined: 2018

Francesca joined the Trust in 2018 as a carer and has since progressed to become an Activity Coordinator, having also gained experience in housekeeping.


She loves her role and looks forward to spending time with residents, enriching their lives through meaningful and engaging activities. Francesca enjoys incorporating her personal interests, particularly baking and cooking, into activities for residents.


Outside of work, she enjoys spending time with her young family.


Francesca works part-time alongside the full-time Activity Coordinator, Grace.

Grace

Grace Collins

Job Title: Activity Coordinator Joined: 2025

Grace joined the Trust in 2025 as an Activity Coordinator. Although new to care, she comes from a family with a strong background in the sector and wanted to follow in their footsteps.


She enjoys interacting with residents, making them smile, and creating meaningful experiences that make a difference. She is looking forward to bringing a diverse range of activities to Meadowcroft, including trips to local cafés and attractions around Thame.


Outside of work, she enjoys socialising with friends and taking her dog for walks. Grace works alongside part-time Activity Coordinator, Fran.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowcroft to verify any information. View our terms and conditions. Meadowcroft has an Enhanced Service - more info.