Lake House

The Green, Adderbury, Banbury OX17 3NG
Review Us
9.5 88 Reviews
  • Lake House, Banbury
The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is set in the attractive rural village of Adderbury, close to Banbury and offers residential, early-stage dementia and respite care.

The home has been designed with your wellbeing and comfort in mind. Cosy lounges are available to relax in, as are secure gardens to take advantage of sunny days and social activities take place daily for your enjoyment. If you would like a little more privacy, they have a family room and a summer house that both offer a peaceful oasis for visitors.

A talented chef and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value, and cater for individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

The menus change daily and the kettle is always on, so hot drinks are available throughout the day.

You are free to take your meals in your room if you wish or you can join other residents and day care visitors in the main dining hall to enjoy your food in a more social environment.

The dedicated Activities Coordinator organises a wide programme of events around each person's requests, hobbies and interests. Staff will be delighted to assist you to continue with existing hobbies, as well as give you the opportunity to try something new if you would like to.

They make sure everyone can enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and the home also has its own minibus for trips out and about. Each resident receives one-to-one time with the Activity Coordinator.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1395
  • RESPITE Self-Funded Residential Care: £1510 – £1520

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Lake House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alexandra Grindle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)

Lake House Reviews (88)

Total of 88, showing 1-20
9.5

Lake House has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years. Over all time Lake House has 88 reviews.

Overall Experience

  • 53
  • 30
  • 4
  • 1
  • 0

Date Published

88
9
15
17
71

Review from Trevor L (Son of Resident) published on 11 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home was a daunting task, but after 4 months of moving dad and mum into Lake House we have made the right decision.
The setting is great, with the bonus of a lovely outside space. All visits, emails and phone calls are met by caring staff who do everything they can to look after my
parents.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your feedback. We couldnt agree more, choosing a care home for a loved one is very daunting. We are so thrilled you chose Lake House and even more thrilled that you say you've made the right decision for your parents. There's no better compliment to us than that. We are so grateful, and the team will be so chuffed. Please let us know if we can do anything else to support your parents living here, it would be our pleasure.

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Review from Pat E (Daughter of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lake House is a friendly, well run home. The staff do a great job caring for the residents and always have smiley faces. They will answer any queries you may have to the best of their ability. There is always things for the residents to do if they wish to, in the entertainment area. I am pleased that
mum is safe and cared for.

Reply from Helen Dearing, On behalf of the team. at Lake House

Thank you for your very kind review of our home. Our team will be so thrilled to read how highly you rate our team here and the activities and entertainment. We all have smiles on our faces especially when we're getting stuck in with our activities, we do love a gathering with tea and cake here. Please let us know if we can assist further.

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Review from C C (Daughter of Resident) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Lake House a nice and pleasant place to visit my mother. The staff always have a smile for you and are always helpful. There is always some form of entertainment going on. Residents always seem content. Issues are always dealt with promptly and with care and consideration. I am happy that my
mother is safe and secure and well looked after.

Reply from Helen Dearing, Regional Marketing Manager - Central at Lake House

Thank you so much for your lovely review of our home. We're thrilled to read how highly you rate the care we provide and that you're happy that your mother is content and well looked after. Comments like this make our day - thank you so much.

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Review from I S (Son of Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Lake House for nearly four years now during that time she has gone from frustration and being unsettled, to extent of non stop walking around and constantly crying out. Now she has settled and regards Lake House as home - and all the staff as family. This gives me and
my family peace of mind, knowing that she is in the best of hand, and being well looked after.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your lovely review of our home, we are so grateful. It's been amazing seeing your mother's transformation from when she arrived four years ago to now. We love caring for her and seeing her settled and getting involved with the team and residents is lovely. Please let us know if there is anything we can do further to support her and your family.

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Review from Vicky R (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in to The Lake House for respite while Dad was in hospital. The amazing team helped her settle very quickly and it was so reassuring to see her comfortable, safe and happy. She also celebrated her birthday during her stay and they were so lovely, making her the most amazing cake and singing
happy birthday. She said it was the best birthday ever. We are so grateful and thankful

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your lovely review of our home and the team, this means the world to us. We very much enjoyed celebrating your mum's birthday and we are so chuffed to read she had the best birthday ever. Our chef, does make the best cakes! It was a pleasure caring for your mum - she's more than welcome to come and join us for our monthly coffee mornings or for her to just pop in and have tea and cake with us again. Best wishes from us all at Lake House.

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Review from Christine E (Daughter of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Lake House for 4 years now. She took a little while to settle, mainly due to the COVID restrictions, but now she is well established, well cared for and has lost her look of anxiety which she had beforehand. Before her dementia really took hold she asked us not to move her from Lake
House as she felt safe there.
The whole family feel she is well cared for by the staff at Lake House and are happy to see her so settled.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your review of our home, we really appreciate it. As you say, it did take your mum a little while to settle in but it's so nice to hear how she sees Lake House as her home now. We love caring for her and she's a really important part of our Lake House family. If there is anything else we can do for your mum please let us know, we'd be happy to assist where we can.

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Review from K H (Friend of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find this care home to be a lovely place to visit. All the staff are great with the people living here.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you so much for your very kind words. It's a pleasure having you visit. You're welcome anytime.

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Review from P S (Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the staff and the company.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you so much for your lovely review. We love having you reside here with us, you're a real asset to our home and it's so wonderful watching you get involved with all the activities especially dancing.

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Review from D G (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home. The staff are very motivated and caring.
No task to difficult for them to take on.
Admin very good and management are very efficient. No complaints about the care home but I do have issues with the wider care question.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your lovely review of our home, we really appreciate it. Our staff will be so thrilled to read your feedback about them. In terms of your comment about the wider care, are you ok if the manager calls you directly or would you prefer to pop in and have a chat next time you visit. Either way, we will be happy to assist.

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Review from Sharon G (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home very welcoming, food good plenty of it and choices. Entertainment for all very good. Overall happy with home. Care for my family resident very caring.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you so much for leaving us a review of our home, we really appreciate it. Our staff will be so thrilled to read how caring and welcoming you think we are. If there is anything else we can do for your loved one, please let us know.

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Review from A G (Granddaughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad came to stay at the home in February 2024. The home has been amazing to him and all the family. Food is brilliant, the staff are always so friendly and they look after him so well. My grandad loves living at Lake House, we are so happy, he's happy as that was one of my main worries. Highly
recommend.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you so much for your lovely review. It is an absolute pleasure caring for your grandad. He is an absolute treasure and is so friendly and warm to residents and staff. Thank you for your comments about our staff and the facilities we provide. It's great to read how happy your grandad is living at Lake House, that makes us really happy!

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Review from Andrew G (Grandson of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be any happier with the standard of care our loved one is receiving. All the staff are attentive and caring. His room is always left clean and cosy. The food is delicious and it feels like a home from home.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your 5 star review, we really appreciate it. It's a real pleasure caring for your grandad, he's an absolute treasure. Come and say hi next time you're visiting him.

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Review from Margaret O (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for three years. Initially, she was very unsettled but now it is her home! After breaking her left femur last year, she wouldn't respond to anyone on her ward, or eat or drink. It was decided to bring her back to the Lake House, and her recovery was amazing after seeing
familiar faces. The care here is brilliant!

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for submitting such a lovely review. It's been fantastic caring for your mother here for the last three years, she's an absolute treasure. If there is anything else we can do for your mother, please let us know.

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Review from J F (Day Care) assisted by family/friend published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit once a week from 10am until 4pm. Sometimes it's noisy with other residents shouting. I like the fact that I can go into another quieter room, at times and watch TV. The staff are very attentive and kind. The food is very good.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for writing us a review, we are very grateful. The staff will be so thrilled to read how highly you rate the care our staff provide and the food. If there is anything we can do to make your day care visits even better, please let us know and we will be happy to assist.

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Review from Elaine B (Niece of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, friendly staff who seem very attentive to the residents. The staff encourage the residents to do what they can and join in the activities.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your lovely words, we really appreciate it. We do our best to ensure the residents are involved with the various activities we provide and that they are enjoying themselves.

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Review from Darren H (Grandson of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such good care of my gran. She really likes the food and everyone here.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you so much for your review, we love having your gran with us. Please let us know if there is anything else we can do for her.

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Review from Anna H (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was reluctant to go into Lake House but staff took care and attention to make her feel welcome and settled in. Staff are attentive, friendly and welcoming to visitors.

Reply from Helen Dearing, On behalf of the team at Lake House

Thank you for your review; we are so pleased to hear that your mum is settling in with us. If there is anything else we can do for her, or for you, please just let us know.

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Review from Shirley W (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into Lake House for respite after a fall at home initially for two weeks, and in that time, we realised she was not safe to return home. The care and support she has had is fantastic. All staff and management are so lovely. Nothing has been too much trouble for them. Within a week of
Mum being there, she also realised she wasn't safe to return home and asked if she could stay there. She said it is so lovely and feels like home, which makes all the family very happy as we know she is safe and well looked after.

Reply from Rowen Campbell, On behalf of the team at Lake House

I'm so pleased your mother has come to feel at home with us at Lake House. Thank you for your kind words and for taking the time to share your family's experience - I'm sure it will be reassuring to others in a similar situation.

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Review from S C (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Lake House where she receives excellent care. Staff are friendly and welcoming and are attentive showing dignity and respect. Thanks to the staff's encouragement. Mum has rediscovered how to socialise again which for me is so rewarding, I have my mum back.

Reply from Rowen Campbell, Regional Marketing Manager at Lake House

What kind words, thank you! We really appreciate you taking the time to submit a review. I'm so pleased that your mum's enjoying her time at Lake House and that you have seen such a marked difference in her. I will pass on your comments to the home manager to share with the team as I know they love to hear them.

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Review from C L (Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lake House is a very nice care home. The thing I like is you are allowed to stay in your room if you like. You can have people come and see you.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Lake House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Lake House is calculated as follows: ( (104 Excellents x 5) + (90 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 199 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lake House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (6)

Alexandra

Alexandra Grindle

Job Title: Home Manager

Joined: 2018

Alexandra (Alex) joined the Trust in April 2018 as a Trainee Home Manager and quickly advanced to become the Home Manager of Lake House in December 2018.


Her career in care began in 2008 as a domiciliary carer. Over the years, Alex has progressed through various roles, eventually becoming a registered Domiciliary Care Manager. At that point, she decided to take her career in a new direction by applying her skills and experience to the care home sector. This led her to apply for and secure the Trainee Home Manager position. Alex holds a Level 5 qualification in Care Management and is currently pursuing a degree in social care through the Open University.


Outside of her role at Lake House, Alex enjoys spending time with her young family, walking her dog, and exploring the countryside.

Sarah

Sarah Chilton

Job Title: Admin Assistant

Joined: 2015

Sarah is Lake House’s Admin Assistant and will be the first to offer a very warm welcome to all visitors. She joined Lake House in 2015 and brought with her many years’ experience of working in care and nursing. Along with nursing qualifications, Sarah holds an NVQ Level 4 (Management) and Certificate in Health and Social Services Management.


Sarah enjoys the varied and busy nature of her role; whether she is organising staff rotas, reviewing residents’ financial accounts or meeting a new resident and their family, Sarah is often the go-to person for information in the home and she is always willing to assist where she can.


Sarah feels privileged to work in the residents’ home and is dedicated to fulfilling residents’ wishes, whether that involves popping to the shop for them or something as simple as making them a cup of tea. She even donned an Easter bunny onesie and hopped around the home for their Easter party. For someone who, by her own admission, “doesn’t do fancy dress”, this speaks volumes about the lengths that Sarah will go to for the home!

Jo

Jo Dixon

Job Title: Activity Coordinator

Joined: 2004

Jo has dedicated 31 years to the care profession, with 20 of those years spent at The Order of St John Care Trust, where she was recently honoured with a 20-Year Long Service Award.


She holds an NVQ Level 2 qualification in care and brings a wealth of experience to her role. In February 2023, Jo became the Activities Coordinator for Lake House. She develops a varied activity programme tailored to residents’ preferences and abilities, working closely with entertainers and involving the wider community to ensure fresh and engaging activities each week.


Jo’s energy and enthusiasm shine through in her work, and she loves bringing smiles and laughter to the residents every day.

Karla

Karla Jackson

Job Title: Chef

Joined: 2015

Karla joined in 2015 as a Kitchen Assistant and progressed to Cook in 2018. After completing her Level 3 qualification in Catering, Karla became Head Chef in 2023. Her passion for catering, particularly baking, has been a driving force throughout her career.


With previous experience as a carer, Karla has a deep understanding of the needs of the residents, which informs her approach to creating nutritious and enjoyable meals.


In her spare time, Karla enjoys going on holiday and is very family-oriented, especially close to her grandmother, niece, and nephew.

Daria

Daria Humphris

Job Title: Head of Care

Joined: 2000

Daria has dedicated 24 years to the care sector, beginning her career as a carer before progressing to Care Leader and eventually becoming Head of Care. Daria holds an NVQ Level 3 in Social Care and is also a certified Moving and Handling Trainer. In addition, she serves as the Medication Lead, ensuring safe and effective medication management across the service.


Originally from the Philippines, Daria came to the UK in 1988. Her passion lies in caring for and protecting residents, with a particular focus on supporting those living with dementia.


Outside of work, Daria enjoys cooking and spending time with her family, including her two sons and two grandchildren.

Shivam

Shivam Shivam

Job Title: Care Leader

Joined: 2021

Shivam joined the Trust three years ago as a Carer and was promoted to Care Leader after just four months. Before moving to the UK, Shivam spent 20 years in India serving as a paramedic in the air force, bringing a wealth of medical experience to his current role.


His wife is a nurse at the Horton hospital in Banbury, and together they relocated to the UK to continue their careers in healthcare.


Outside of work, Shivam is a passionate cricket fan and enjoys spending time with his children.

Frequently Asked Questions about Lake House

What types of Care is Lake House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lake House have?

There are 43 Single Rooms.

What are the Facilities & Services at Lake House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Lake House to the centre of Banbury?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lake House to verify any information. View our terms and conditions. Lake House has an Enhanced Service - more info.