Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
These prices are only a guideline, please contact Lake House to find out the exact price for your requirements.
Lake House has a Review Score of 9.5 (9.497) out of 10, based on 16 reviews in the last 2 years.
Over all time Lake House has 88 reviews.
5.0 out of 5
Thank you for your feedback. We couldnt agree more, choosing a care home for a loved one is very daunting. We are so thrilled you chose Lake House and even more thrilled that you say you've made the right decision for your parents. There's no better compliment to us than that. We are so grateful, and the team will be so chuffed. Please let us know if we can do anything else to support your parents living here, it would be our pleasure.
4.0 out of 5
Thank you for your very kind review of our home. Our team will be so thrilled to read how highly you rate our team here and the activities and entertainment. We all have smiles on our faces especially when we're getting stuck in with our activities, we do love a gathering with tea and cake here. Please let us know if we can assist further.
4.0 out of 5
Thank you so much for your lovely review of our home. We're thrilled to read how highly you rate the care we provide and that you're happy that your mother is content and well looked after. Comments like this make our day - thank you so much.
5.0 out of 5
Thank you for your lovely review of our home, we are so grateful. It's been amazing seeing your mother's transformation from when she arrived four years ago to now. We love caring for her and seeing her settled and getting involved with the team and residents is lovely. Please let us know if there is anything we can do further to support her and your family.
5.0 out of 5
Thank you for your lovely review of our home and the team, this means the world to us. We very much enjoyed celebrating your mum's birthday and we are so chuffed to read she had the best birthday ever. Our chef, does make the best cakes! It was a pleasure caring for your mum - she's more than welcome to come and join us for our monthly coffee mornings or for her to just pop in and have tea and cake with us again. Best wishes from us all at Lake House.
4.0 out of 5
Thank you for your review of our home, we really appreciate it. As you say, it did take your mum a little while to settle in but it's so nice to hear how she sees Lake House as her home now. We love caring for her and she's a really important part of our Lake House family. If there is anything else we can do for your mum please let us know, we'd be happy to assist where we can.
4.0 out of 5
Thank you so much for your very kind words. It's a pleasure having you visit. You're welcome anytime.
4.0 out of 5
Thank you so much for your lovely review. We love having you reside here with us, you're a real asset to our home and it's so wonderful watching you get involved with all the activities especially dancing.
4.0 out of 5
Thank you for your lovely review of our home, we really appreciate it. Our staff will be so thrilled to read your feedback about them. In terms of your comment about the wider care, are you ok if the manager calls you directly or would you prefer to pop in and have a chat next time you visit. Either way, we will be happy to assist.
4.0 out of 5
Thank you so much for leaving us a review of our home, we really appreciate it. Our staff will be so thrilled to read how caring and welcoming you think we are. If there is anything else we can do for your loved one, please let us know.
5.0 out of 5
Thank you so much for your lovely review. It is an absolute pleasure caring for your grandad. He is an absolute treasure and is so friendly and warm to residents and staff. Thank you for your comments about our staff and the facilities we provide. It's great to read how happy your grandad is living at Lake House, that makes us really happy!
5.0 out of 5
Thank you for your 5 star review, we really appreciate it. It's a real pleasure caring for your grandad, he's an absolute treasure. Come and say hi next time you're visiting him.
5.0 out of 5
Thank you for submitting such a lovely review. It's been fantastic caring for your mother here for the last three years, she's an absolute treasure. If there is anything else we can do for your mother, please let us know.
4.0 out of 5
Thank you for writing us a review, we are very grateful. The staff will be so thrilled to read how highly you rate the care our staff provide and the food. If there is anything we can do to make your day care visits even better, please let us know and we will be happy to assist.
4.0 out of 5
Thank you for your lovely words, we really appreciate it. We do our best to ensure the residents are involved with the various activities we provide and that they are enjoying themselves.
5.0 out of 5
Thank you so much for your review, we love having your gran with us. Please let us know if there is anything else we can do for her.
5.0 out of 5
Thank you for your review; we are so pleased to hear that your mum is settling in with us. If there is anything else we can do for her, or for you, please just let us know.
5.0 out of 5
I'm so pleased your mother has come to feel at home with us at Lake House. Thank you for your kind words and for taking the time to share your family's experience - I'm sure it will be reassuring to others in a similar situation.
5.0 out of 5
What kind words, thank you! We really appreciate you taking the time to submit a review. I'm so pleased that your mum's enjoying her time at Lake House and that you have seen such a marked difference in her. I will pass on your comments to the home manager to share with the team as I know they love to hear them.
4.0 out of 5
The Review Score of 9.5 (9.497) out of 10 for Lake House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Alexandra (Alex) joined the Trust in April 2018 as a Trainee Home Manager and quickly advanced to become the Home Manager of Lake House in December 2018.
Her career in care began in 2008 as a domiciliary carer. Over the years, Alex has progressed through various roles, eventually becoming a registered Domiciliary Care Manager. At that point, she decided to take her career in a new direction by applying her skills and experience to the care home sector. This led her to apply for and secure the Trainee Home Manager position. Alex holds a Level 5 qualification in Care Management and is currently pursuing a degree in social care through the Open University.
Outside of her role at Lake House, Alex enjoys spending time with her young family, walking her dog, and exploring the countryside.
Sarah is Lake House’s Admin Assistant and will be the first to offer a very warm welcome to all visitors. She joined Lake House in 2015 and brought with her many years’ experience of working in care and nursing. Along with nursing qualifications, Sarah holds an NVQ Level 4 (Management) and Certificate in Health and Social Services Management.
Sarah enjoys the varied and busy nature of her role; whether she is organising staff rotas, reviewing residents’ financial accounts or meeting a new resident and their family, Sarah is often the go-to person for information in the home and she is always willing to assist where she can.
Sarah feels privileged to work in the residents’ home and is dedicated to fulfilling residents’ wishes, whether that involves popping to the shop for them or something as simple as making them a cup of tea. She even donned an Easter bunny onesie and hopped around the home for their Easter party. For someone who, by her own admission, “doesn’t do fancy dress”, this speaks volumes about the lengths that Sarah will go to for the home!
Jo has dedicated 31 years to the care profession, with 20 of those years spent at The Order of St John Care Trust, where she was recently honoured with a 20-Year Long Service Award.
She holds an NVQ Level 2 qualification in care and brings a wealth of experience to her role. In February 2023, Jo became the Activities Coordinator for Lake House. She develops a varied activity programme tailored to residents’ preferences and abilities, working closely with entertainers and involving the wider community to ensure fresh and engaging activities each week.
Jo’s energy and enthusiasm shine through in her work, and she loves bringing smiles and laughter to the residents every day.
Karla joined in 2015 as a Kitchen Assistant and progressed to Cook in 2018. After completing her Level 3 qualification in Catering, Karla became Head Chef in 2023. Her passion for catering, particularly baking, has been a driving force throughout her career.
With previous experience as a carer, Karla has a deep understanding of the needs of the residents, which informs her approach to creating nutritious and enjoyable meals.
In her spare time, Karla enjoys going on holiday and is very family-oriented, especially close to her grandmother, niece, and nephew.
Daria has dedicated 24 years to the care sector, beginning her career as a carer before progressing to Care Leader and eventually becoming Head of Care. Daria holds an NVQ Level 3 in Social Care and is also a certified Moving and Handling Trainer. In addition, she serves as the Medication Lead, ensuring safe and effective medication management across the service.
Originally from the Philippines, Daria came to the UK in 1988. Her passion lies in caring for and protecting residents, with a particular focus on supporting those living with dementia.
Outside of work, Daria enjoys cooking and spending time with her family, including her two sons and two grandchildren.
Shivam joined the Trust three years ago as a Carer and was promoted to Care Leader after just four months. Before moving to the UK, Shivam spent 20 years in India serving as a paramedic in the air force, bringing a wealth of medical experience to his current role.
His wife is a nurse at the Horton hospital in Banbury, and together they relocated to the UK to continue their careers in healthcare.
Outside of work, Shivam is a passionate cricket fan and enjoys spending time with his children.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lake House to verify any information. View our terms and conditions. Lake House has an Enhanced Service - more info.
