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Lake House

The Green, Adderbury, Banbury, Oxfordshire OX17 3NG
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The care that mum receives at Lake House gives me peace of mind.Teresa B(Daughter of Resident/Service User)
Lake House, Banbury
We couldn't be any happier with the standard of care our loved one is receiving.Andrew G(Grandson of Resident/Service User)
Lake House, Banbury
Lake House, Banbury

The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is set in the attractive rural village of Adderbury, close to Banbury and offers residential, early-stage dementia and respite care.

The home has been designed with your wellbeing and comfort in mind. Cosy lounges are available to relax in, as are...  

Care Provided by Lake House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,430 - £1,450£1,565 - £1,580
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Lake House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alexandra Grindle (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (43)

Lake House Reviews (95)

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9.6

Lake House has a Review Score of 9.6 (9.586) out of 10, based on 22 reviews in the last 2 years. Over all time Lake House has 95 reviews.

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Showing 95 reviews matching selected criteria
Review from Brenda R (Cousin of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience

I have been visiting Lake House over the last eight years. I have always found the staff very helpful and caring. The premises are very pleasant on entering and also the gardens are pleasing to the eye.

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Review from J D (Wife of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience

My husband was very quickly settled by friendly staff. He enjoyed the care and kindness shown to him during his stay.

Medication was always on time extremely important for a Parkinson's sufferer.

Always plenty to eat whenever you want it.

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Review from Rebecca B (Niece of Resident) published on 28 June 2018 Submitted via Website
Overall Experience
Excellent care shown to each resident.
Staff very caring always talking to the residents.
Food always looks tasty.
Always helpful.

Clean and tidy.

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Review from Jain S (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card
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My dad has been in Lake House for 3 months. The staff are lovely but they should get him to join in with activities rather than let him say "no".

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Review from Jacqueline R (Friend of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

I never mind visiting my friend in this care home, the staff are always welcoming and helpful. They all seem to show genuine care for their residents and try to fulfil their needs as best they can. They all seem very respectful.

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Review from S G (Respite Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

My dad came into Lake House Adderbury over Christmas 2017 for 14 days.

Dad was extremely well looked after and could not praise the staff enough. Nothing was too much trouble.

Unfortunately, a lot of the residents have Alzheimer's and Dad found it difficult trying to have conversations with other residents, not a fault of Lake House.

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Review from S D (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card
Overall Experience

I cannot praise and thank the staff enough for the care they gave my mum during her stay. Although I think she could be a little difficult at times, they were always very patient and respectful to her. They were all very supportive to myself and my family and always had time to talk. I will be forever grateful to them.

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Review from S L (Son of Resident) published on 21 September 2017 Submitted via Postal Card
Overall Experience

From our initial contact the staff were polite, courteous and willing to help, despite being in the throws of a fundraising day. The atmosphere was immediately welcoming and since our first visit, the management have been unfailingly supportive.

After an unsettling move into the home, my father has settled well into the daily routine, whilst still maintaining his independence regarding meal times and his privacy.

Overall our family's experience of Lake House has been positive, however our connection is only weeks old.

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Review from Anthony F (Nephew of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

My uncle has resided at Lake House for 2 weeks and as far as I can see has been treated very well. The manager and assistant manager have been most helpful in very difficult circumstances. The food provided is of a good standard. The accommodation and cleanliness of Lake House is superb.

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Review from William B (Resident / Service User) published on 9 August 2017 Submitted via Postal Card
Overall Experience
I like Lake House very much.

The staff are very caring and the food is good.

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Review from Sheila B (Wife of Resident) published on 18 July 2017 Submitted via Postal Card
Overall Experience

The carers are all very helpful and friendly. Whenever I have discussed things with them it has been put right.

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Review from David S (Son-in-law of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience

All staff are very caring and helpful. The atmosphere in Lake House is warm and welcoming and residents are given personal attention. This is an excellent care home.

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Review from P C (Husband of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience

My wife arrived at Lake House in July 2016 after being at hospital for 4/5 months for a mental breakdown, after hopsital investigation internally. She still gets very agitated at times the mental health have finished with her now and she is at Lake House for Demtnia. The staff and conditions at Lake House are very good in all they do.

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Review from Carrole W (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
I find that the care they give is given willingly with consideration of age and gender. They all try very hard to consider what is needed to help them to keep their dignity and self-respect.

There is always a happy feeling around the home. We could not ask for a better place for our father. Thank you all.

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Review from James W (Husband of Resident) published on 2 February 2017 Submitted via Postal Card
Overall Experience

Poor standard taking my wife for one week to give me respite. Things lost, teeth, despite telling staff to be aware, shoes, trousers (one pair) had to do return trip for other items. Told I should have put a label on teeth by senior member of staff. How stupid is that, couldn't trust to give medication. Admin is fine and helpful but others would not recommend.

Reply from Sally Cross, Home Manager, The Lakes at Lake House

Thank you for taking the time to comment on our service. We are sorry that you and your wife did not have a positive experience for her short stay with us last year. The comfort and wellbeing of all our residents is our top priority, so please be reassured that we take your comments very seriously...  

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Review from Cheryl M (Daughter of Resident) published on 30 January 2017 Submitted via Website
Overall Experience

My father has been in Lake House for respite care for a few weeks and I must say its made all the difference. At a time that was difficult for him to accept going to stay and having recently lost his wife of 62 years, the staff have made him feel at home and well cared for. Thank you to you all.

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Review from Dorren B (Sister of Resident) published on 28 September 2016 Submitted via Postal Card
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My sister has been cared for here at Lake House for the past couple of months. I am delighted with her care and she is very happy. My thanks go to all concerned with her care.

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Review from Peter H (Son of Resident) published on 6 September 2016 Submitted via Postal Card
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Mum has been at Lake House for ten months and is beginning to settle in and feel at home. The care is excellent and the staff work hard to meet her needs and always respond to requests and see to her well-being. I like the relaxed and friendly atmosphere around the home and family members are always greeted with friendly smiles and can always approach staff about anything. Nothing is too much trouble. I can rely on Lake House informing me about mum's progress or any difficulties she might have. The activities don't always suit her, I think residents should be taken out to be more active but Lake House does what it can within their resources. The grounds are lovely and mum is able to work in the vegetable garden and is given some responsibility and is happy. I am confident we made a good choice in Lake House knowing she is happy and safe.

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Review from Anthony B (Husband of Resident) published on 29 June 2016 Submitted via Postal Card
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Very good.

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Review from Annie (Daughter of Resident) published on 10 May 2016 Submitted via Postal Card
Overall Experience
From the moment I stepped into Lake House I had a warm, positive feeling. The staff were welcoming, happy, having fun with the patients and always willing to help. I felt very comfortable with mum staying at Lake House. They catered for her every need, especially her wakeful nights where staff would make her a cuppa and sooth her.

Thank you the management and all the wonderful staff at Lake House who always went above and beyond their roles.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

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Meet the Team (6)

Alexandra Grindle
Alexandra GrindleJob Title:Home ManagerJoined: 2018

Alexandra (Alex) joined the Trust in April 2018 as a Trainee Home Manager and quickly advanced to become the Home Manager of Lake House in December 2018.

Her career in care began in 2008 as a domiciliary carer. Over the years, Alex has progressed through various roles, eventually becoming a registered Domiciliary Care Manager. At that point, she decided to take her career in a new direction by applying her skills and experience to the care home sector. This led her to apply for and secure the Trainee Home Manager position. Alex holds a Level 5 qualification in Care Management and is currently pursuing a degree in social care through the Open University.

Outside of her role at Lake House, Alex enjoys spending time with her young family, walking her dog, and exploring the countryside.

Sarah Chilton
Sarah ChiltonJob Title:Admin AssistantJoined: 2015

Sarah is Lake House’s Admin Assistant and will be the first to offer a very warm welcome to all visitors. She joined Lake House in 2015 and brought with her many years’ experience of working in care and nursing. Along with nursing qualifications, Sarah holds an NVQ Level 4 (Management) and Certificate in Health and Social Services Management.

Sarah enjoys the varied and busy nature of her role; whether she is organising staff rotas, reviewing residents’ financial accounts or meeting a new resident and their family, Sarah is often the go-to person for information in the home and she is always willing to assist where she can.

Sarah feels privileged to work in the residents’ home and is dedicated to fulfilling residents’ wishes, whether that involves popping to the shop for them or something as simple as making them a cup of tea. She even donned an Easter bunny onesie and hopped around the home for their Easter party. For someone who, by her own admission, “doesn’t do fancy dress”, this speaks volumes about the lengths that Sarah will go to for the home!

Jo Dixon
Jo DixonJob Title:Activity CoordinatorJoined: 2004

Jo has dedicated 31 years to the care profession, with 20 of those years spent at The Order of St John Care Trust, where she was recently honoured with a 20-Year Long Service Award.

She holds an NVQ Level 2 qualification in care and brings a wealth of experience to her role. In February 2023, Jo became the Activities Coordinator for Lake House. She develops a varied activity programme tailored to residents’ preferences and abilities, working closely with entertainers and involving the wider community to ensure fresh and engaging activities each week.

Jo’s energy and enthusiasm shine through in her work, and she loves bringing smiles and laughter to the residents every day.

Karla Jackson
Karla JacksonJob Title:ChefJoined: 2015

Karla joined in 2015 as a Kitchen Assistant and progressed to Cook in 2018. After completing her Level 3 qualification in Catering, Karla became Head Chef in 2023. Her passion for catering, particularly baking, has been a driving force throughout her career.

With previous experience as a carer, Karla has a deep understanding of the needs of the residents, which informs her approach to creating nutritious and enjoyable meals.

In her spare time, Karla enjoys going on holiday and is very family-oriented, especially close to her grandmother, niece, and nephew.

Daria Humphris
Daria HumphrisJob Title:Head of CareJoined: 2000

Daria has dedicated 24 years to the care sector, beginning her career as a carer before progressing to Care Leader and eventually becoming Head of Care. Daria holds an NVQ Level 3 in Social Care and is also a certified Moving and Handling Trainer. In addition, she serves as the Medication Lead, ensuring safe and effective medication management across the service.

Originally from the Philippines, Daria came to the UK in 1988. Her passion lies in caring for and protecting residents, with a particular focus on supporting those living with dementia.

Outside of work, Daria enjoys cooking and spending time with her family, including her two sons and two grandchildren.

Shivam Shivam
Shivam ShivamJob Title:Care LeaderJoined: 2021

Shivam joined the Trust three years ago as a Carer and was promoted to Care Leader after just four months. Before moving to the UK, Shivam spent 20 years in India serving as a paramedic in the air force, bringing a wealth of medical experience to his current role.

His wife is a nurse at the Horton hospital in Banbury, and together they relocated to the UK to continue their careers in healthcare.

Outside of work, Shivam is a passionate cricket fan and enjoys spending time with his children.

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