Lake House

My mum was recently taken to Hospital after the care home called an ambulance. She suffers with dementia and was very poorly when she was taken in. A member of staff came into the hospital on her day off the following day to see how she was (even though she was about to go on annual leave). Whilst there she stayed to feed mum to ensure she had a friendly face that she knew. This is the sort of care given at Lake House, every member of staff goes above and beyond in the care for my mum and we appreciate it. I have passed the name of the carer in question who visited mum to the care home Manager but wished to put this information on the website as I believe it would be helpful to other people looking for an excellent home for their loved ones.

My wife first went to Lake House Adderbury as a day visitor on August 20th 2015. On the 19th October she stayed as a resident for one week. On the 29th October she became a permanent resident. I try to visit alternate days and have done since then, and cannot speak too highly of everything there. The care and dignity given to the residents, the variety of meals, the entertainment provided with hands on things to keep residents alert and last, but not least, all of the staff without exception who care for them with patience and understanding. Only last week my wife and I celebrated our 60th Diamond Wedding Anniversary, they organised a surprise day for us with decorations dinner and entertainment and a lovely iced cake.

My father has had 3 weeks respite care in Lake House. He is not an easy person to deal with, but has been treated with courtesy and dignity. The staff are friendly and caring. They responded to all concerns promptly. They contacted me immediately when they had to call out the doctor, informing me regularly. They have been observant, were able to reduce his blood sugar level through regular monitoring and good communication to all staff. We shall bring him back.

5 star residential home.

Five star residential home.

My overall impression and observation of the staff at Lake House is very positive. The residents are treated with kindness and compassion and their needs attended to promptly. The meals served are nutritious and well presented and help given when necessary. The staff are united in their desire to provide excellent care, trained in administering residents medications and overall safety. The most important people, the residents, appeared contented to live in a happy family atmosphere.

Friendly. Food seems good. Care appears very good.

This home is very good compared to the homes my mother and father were in before they passed away.

I feel that a lot has improved over the last couple of months.

My mother has been a resident for 6 months. During that period the care home has seen some improvement with better management a higher level of staffing and a more welcoming and comfortable environment. Communications with both residents and relatives has improved and day to day activities have increased with more engagement with residents. Staff are friendly and caring. I do not have knowledge of other care homes so it is difficult to judge the standards. However my mother is happy here.

Happy with the carers as they all work very hard. The home is much improved but still needs the rest of the improvements finished i.e the bar. There are a lot of flies that are swarming about too, 10 were in my fathers room as he drops food and wets himself, so they seem to be around this. The food is very good.

Mum has recently passed away and was treated with such love and compassion, she kept her dignity until the end. When she was first admitted she was able to enjoy and join in with the activities and even helped with the daily routine jobs and other clients needs. In the past year being very frail and not really recognising her family - her "second family" took over where we could not help. She felt, loved and cared for right until the end. She could not have received better care anywhere!

My mother is being looked after in a very professional way. The staff are very helpful. The manager is a very helpful person, she has given me a lot of helpful advice which everyone in my position needs. They have helped my mother get medical treatment which I appreciate very much. The Lake is kept in in A1 condition inside and out.

For the last couple of weeks when we have visited my mother we have been aware of a large number of flies in the communal room at Lake House. We have mentioned it to several staff but as yet have not been rectified. Also small and uninspiring food choices from the residents every day is sandwiches for tea. the staff are very caring and attentive. There does not seem to be as many activities as there used to be and a lot of the residents seem to be in their rooms in the day rather than in the main room or t.v room. The care my mother receives is very good and she is very happy there.

My mother has been a resident for four and a half years and whilst Lake House may not have the most up to date facilities the car she receives is wonderful. The carers always take time to select an outfit for mum everyday that she agrees with! we are always made to feel extremely welcome when we visit and I would not hesitate to recommend Lake House to anyone.