Lake House

The Green, Adderbury, Banbury OX17 3NG
Review Us
9.5 88 Reviews
  • Lake House, Banbury
The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is set in the attractive rural village of Adderbury, close to Banbury and offers residential, early-stage dementia and respite care.

The home has been designed with your wellbeing and comfort in mind. Cosy lounges are available to relax in, as are secure gardens to take advantage of sunny days and social activities take place daily for your enjoyment. If you would like a little more privacy, they have a family room and a summer house that both offer a peaceful oasis for visitors.

A talented chef and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value, and cater for individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

The menus change daily and the kettle is always on, so hot drinks are available throughout the day.

You are free to take your meals in your room if you wish or you can join other residents and day care visitors in the main dining hall to enjoy your food in a more social environment.

The dedicated Activities Coordinator organises a wide programme of events around each person's requests, hobbies and interests. Staff will be delighted to assist you to continue with existing hobbies, as well as give you the opportunity to try something new if you would like to.

They make sure everyone can enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and the home also has its own minibus for trips out and about. Each resident receives one-to-one time with the Activity Coordinator.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1395
  • RESPITE Self-Funded Residential Care: £1510 – £1520

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Lake House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alexandra Grindle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)

Lake House Reviews (88)

9.5

Lake House has a Review Score of 9.5 (9.497) out of 10, based on 16 reviews in the last 2 years.
Over all time Lake House has 88 reviews.

Overall Experience
  • 53
  • 30
  • 4
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Date Published
  • 88
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Reviewer Connection to Lake House
  • 29
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  • 9
  • 7
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 41-60
Review from M W (Wife of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband enjoyed a weeks respite and is booked for another. He found the people kind and he felt cared for and safe.
I was happy to leave him while I had hospital treatment myself. The staff were engaged and response was reported as very good to me by my husband.
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Review from E W (Husband of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lake House is a wonderful place to visit. My wife's meals are good, and the staff are friendly and helpful.
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Review from A S (Stepdaughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are kindly and caring towards residents and their relatives.
The events coordinator works very hard to ensure there are lots of different experiences for the residents.
Outings are curtailed if the transport breaks down, which happens a fair amount and takes a long time to fix.
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Review from H P (Friend of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Lake House since November 2017. Although due to distance, I can only visit occasionally (roughly every 2/3 months), on each occasion I have been impressed with the quality of care she receives. The home is kept clean, neat and tidy and the staff are very caring and attentive.
Lake House arranged a tea party to help us celebrate our friend's 80th birthday - this was very well done and much appreciated.
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Review from A L (Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for a weeks respite while my daughter (my carer) was on holiday. I was a bit scared at first, not having ever been in a home before. The staff and management soon put me at ease and I spent a restful and peaceful week, anything I needed I just asked or rang my bell.
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Review from Mark L (Respite Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. My stay has been pleasant and the staff are all very friendly and help me in every way.
It is a break with my normal routine but necessary for my friend/carer to have a holiday well earned knowing I am safe and cared for while he is away.
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Review from J S (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a difficult start for mum settling in, she is now quite contented and happy in her new surroundings. This has been due to the excellent level of care of all the staff and management at the home. They make her feel loved and valued and it is so comforting for us as a family to see how she is now.
It is like a 'home from home' and we all feel welcomed ourselves when visiting mum on a daily basis. Thank you.
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Review from Jennifer A (Resident) assisted by family/friend published on 15 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very kind and treat me as a human being and show me respect at all times. Staff always listen and always willing to help. They really are a nice crowd, I cannot criticise anyone. Always kind and good listeners.
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Review from Teresa B (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that mum receives at Lake House gives me peace of mind. Knowing that she is well looked after and that we are kept up to date with everything mum is going through makes a difficult situation much easier.
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Review from Peter R (Son of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On viewing Lake House we were made very welcome. Mother stayed for 18 nights. All staff and management first class and friendly home. Again first class.
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Review from J W (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was here and I am enjoying it. The facilities are good, the staff are good and very helpful. I am quite happy at the thought of staying here for much longer.
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Review from D C (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband and I live here now for more than a year and we love living here. We don't want to go anywhere but stay here as we are so well cared for. Very helpful caring.
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Review from Jane F (Daughter of Resident) published on 28 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The support Lake House has given my mum and family has been outstanding. They have given my mum time to settle in and adjust to her new home. She has had the opportunity to be in a quiet area if that is what she wants but also encouraged to join in and take advantage of the activities going on in
the home. She has made friends and enjoys helping other residents. The standard of the food is amazing, plenty of it and the staff are always happy for us to join in with meal times. The accommodation and gardens provide a variety of opportunity for residents to experience. I feel very lucky that my mum has managed to find such a supportive team.
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Review from Brenda R (Cousin of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Lake House over the last eight years. I have always found the staff very helpful and caring. The premises are very pleasant on entering and also the gardens are pleasing to the eye.
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Review from J D (Wife of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was very quickly settled by friendly staff. He enjoyed the care and kindness shown to him during his stay.


Medication was always on time extremely important for a Parkinson's sufferer.


Always plenty to eat whenever you want it.

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Review from Rebecca B (Niece of Resident) published on 28 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care shown to each resident.
Staff very caring always talking to the residents.
Food always looks tasty.
Always helpful.
Clean and tidy.
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Review from Jain S (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Lake House for 3 months. The staff are lovely but they should get him to join in with activities rather than let him say "no".
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Review from Jacqueline R (Friend of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never mind visiting my friend in this care home, the staff are always welcoming and helpful. They all seem to show genuine care for their residents and try to fulfil their needs as best they can. They all seem very respectful.
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Review from S G (Respite Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into Lake House Adderbury over Christmas 2017 for 14 days.


Dad was extremely well looked after and could not praise the staff enough. Nothing was too much trouble.


Unfortunately, a lot of the residents have Alzheimer's and Dad found it difficult trying to have conversations with other

residents, not a fault of Lake House.
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Review from S D (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise and thank the staff enough for the care they gave my mum during her stay. Although I think she could be a little difficult at times, they were always very patient and respectful to her. They were all very supportive to myself and my family and always had time to talk. I will be forever
grateful to them.
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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Lake House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.497 for Lake House is calculated as follows: ( (97 Excellents x 5) + (86 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 187 Ratings = 4.497
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lake House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (6)

Alexandra

Alexandra Grindle

Job Title: Home Manager Joined: 2018

Alexandra (Alex) joined the Trust in April 2018 as a Trainee Home Manager and quickly advanced to become the Home Manager of Lake House in December 2018.


Her career in care began in 2008 as a domiciliary carer. Over the years, Alex has progressed through various roles, eventually becoming a registered Domiciliary Care Manager. At that point, she decided to take her career in a new direction by applying her skills and experience to the care home sector. This led her to apply for and secure the Trainee Home Manager position. Alex holds a Level 5 qualification in Care Management and is currently pursuing a degree in social care through the Open University.


Outside of her role at Lake House, Alex enjoys spending time with her young family, walking her dog, and exploring the countryside.

Sarah

Sarah Chilton

Job Title: Admin Assistant Joined: 2015

Sarah is Lake House’s Admin Assistant and will be the first to offer a very warm welcome to all visitors. She joined Lake House in 2015 and brought with her many years’ experience of working in care and nursing. Along with nursing qualifications, Sarah holds an NVQ Level 4 (Management) and Certificate in Health and Social Services Management.


Sarah enjoys the varied and busy nature of her role; whether she is organising staff rotas, reviewing residents’ financial accounts or meeting a new resident and their family, Sarah is often the go-to person for information in the home and she is always willing to assist where she can.


Sarah feels privileged to work in the residents’ home and is dedicated to fulfilling residents’ wishes, whether that involves popping to the shop for them or something as simple as making them a cup of tea. She even donned an Easter bunny onesie and hopped around the home for their Easter party. For someone who, by her own admission, “doesn’t do fancy dress”, this speaks volumes about the lengths that Sarah will go to for the home!

Jo

Jo Dixon

Job Title: Activity Coordinator Joined: 2004

Jo has dedicated 31 years to the care profession, with 20 of those years spent at The Order of St John Care Trust, where she was recently honoured with a 20-Year Long Service Award.


She holds an NVQ Level 2 qualification in care and brings a wealth of experience to her role. In February 2023, Jo became the Activities Coordinator for Lake House. She develops a varied activity programme tailored to residents’ preferences and abilities, working closely with entertainers and involving the wider community to ensure fresh and engaging activities each week.


Jo’s energy and enthusiasm shine through in her work, and she loves bringing smiles and laughter to the residents every day.

Karla

Karla Jackson

Job Title: Chef Joined: 2015

Karla joined in 2015 as a Kitchen Assistant and progressed to Cook in 2018. After completing her Level 3 qualification in Catering, Karla became Head Chef in 2023. Her passion for catering, particularly baking, has been a driving force throughout her career.


With previous experience as a carer, Karla has a deep understanding of the needs of the residents, which informs her approach to creating nutritious and enjoyable meals.


In her spare time, Karla enjoys going on holiday and is very family-oriented, especially close to her grandmother, niece, and nephew.

Daria

Daria Humphris

Job Title: Head of Care Joined: 2000

Daria has dedicated 24 years to the care sector, beginning her career as a carer before progressing to Care Leader and eventually becoming Head of Care. Daria holds an NVQ Level 3 in Social Care and is also a certified Moving and Handling Trainer. In addition, she serves as the Medication Lead, ensuring safe and effective medication management across the service.


Originally from the Philippines, Daria came to the UK in 1988. Her passion lies in caring for and protecting residents, with a particular focus on supporting those living with dementia.


Outside of work, Daria enjoys cooking and spending time with her family, including her two sons and two grandchildren.

Shivam

Shivam Shivam

Job Title: Care Leader Joined: 2021

Shivam joined the Trust three years ago as a Carer and was promoted to Care Leader after just four months. Before moving to the UK, Shivam spent 20 years in India serving as a paramedic in the air force, bringing a wealth of medical experience to his current role.


His wife is a nurse at the Horton hospital in Banbury, and together they relocated to the UK to continue their careers in healthcare.


Outside of work, Shivam is a passionate cricket fan and enjoys spending time with his children.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lake House to verify any information. View our terms and conditions. Lake House has an Enhanced Service - more info.