Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank you
M D (Friend of Resident)
The staff work very hard and never lose their smile. The care given is excellent
A L (Resident)
I can honestly say that my mum's care has been excellent. The staff are kind and caring
E H (Son of Resident)
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
These prices are only a guideline, please contact Isis House Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Isis House Care Centre has a Review Score of 9.7 (9.713) out of 10, based on 42 reviews in the last 2 years.
Over all time Isis House Care Centre has 144 reviews.
4.0 out of 5
Thank you for leaving us a review. We love caring for you, you're very much part of our Isis family.
5.0 out of 5
Thank you for leaving us a 5-star review, this has made our day.
5.0 out of 5
Thank you for your very kind words about our home and our superhero team - it means the world to us. We are so sorry for your loss. It was a real pleasure caring for your grandfather. He was so special to us and will be greatly missed - please accept our condolences from everyone at Isis House.
4.0 out of 5
It's absolutely no problem, it was our pleasure caring for your friend during her brief respite stay. Thank you for your kind words about our home. The team will be so thrilled to read your feedback.
5.0 out of 5
Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.
5.0 out of 5
Thank you for leaving us such a lovely review. What lovely feedback about our team, this has made our day! If there is anything further we can do for your mother, please let us know.
4.0 out of 5
Thank you for leaving us such a lovely review - we really appreciate it. Please let us know if there is anything else we can do for you or your wife.
5.0 out of 5
Thank you so much, we think we have some pretty amazing team members too. We are so pleased you compare us to a family, that is the vibe we try to give off. It's a real pleasure caring for your mum. Look forward to seeing you at our next fete.
5.0 out of 5
It is our pleasure, we love caring for your wife - she's always smiling and happy and puts a smile on our faces too! We really appreciate all you do for our garden. We are so pleased you're part of our Isis House family.
5.0 out of 5
We are very sorry for your loss. We loved caring for your dad, he was such a lovely man. It was great seeing him getting involved with all the activities and like you say, we were surprised at how much he enjoyed in the arts and crafts especially the painting. If you are ever in the area, please do pop in. You're always welcome and our kettle is always on. Thank you from everyone here at Isis House for your review of our home, it's greatly appreciated.
5.0 out of 5
Thank you so much for your kind words. We are really grateful for the extremely positive feedback of our home, team and care. That's a real accolade from your daughter, please pass on our thanks to her too. If there is anything further we can do for your brother-in-law, please let us know and we'd be happy to help.
5.0 out of 5
Thank you so much for a truly wonderful review - we really appreciate your feedback. We try really hard to ensure that everyone at Isis House is one big, happy family and I am really happy to read that you feel this way. We put the residents at the heart of everything we do so engagement is really important for us to do. We have lots of events coming up through the year, so feel free to join us anytime.
4.0 out of 5
Thank you so much for your great review. We really enjoy taking care of your partner and meeting you. He really does love bingo and it's great to see him get so involved and interact with his peers and the team.
4.0 out of 5
Thank you so much for leaving us a review, we really appreciate it. Do let us know if there is anything else we can do for your relatives.
4.0 out of 5
Thank you for your review of our home. It is a pleasure caring for your relatives and also getting to know you and your family. Our team will be so thrilled to hear how highly you rate them and how helpful they are. Please do let us know if there is anything else we can do for them.
5.0 out of 5
Thank you so much for your lovely review of our home, we really appreciate it. Our team will be so pleased to read how highly you rate them and the care you have received. We love the reference to the "flat" - thank you so much.
5.0 out of 5
Thank you for leaving us such a lovely review of our home, it's so appreciated. The team will be so thrilled to read how highly you rated your sister's care with us and the services the home provided. It was a real pleasure caring for your sister. Best wishes from everyone here at Isis House to you and your family.
4.0 out of 5
Thank you so much for your review, we really appreciate it. We are so thrilled to read how happy your sister is living at Isis House. We love caring for her. Thank you so much for the recommendation, that's made our day.
5.0 out of 5
We appreciate your feedback, thank you for taking the time to write us a review. We do understand your frustrations and we will continue to do whatever we can to support you - if there is ever anything you need, please don't hesitate to ask.
5.0 out of 5
Thank you so much for your amazing review, we are so grateful. That's quite an accolade so thank you very much! Really pleased to hear that your mum's wound is healing, excellent news. I will pass on your recommendation, thanks for suggesting it.
The Review Score of 9.7 (9.713) out of 10 for Isis House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.
Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”
In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.
Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.
Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.
Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”
Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.
In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.
Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.
Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.
She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.
Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.
Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.
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