
Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.
Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.
All residents are supported...
Care Provided by Isis House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Isis House Care Centre for full pricing details and T&Cs.
Contact Isis House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Kelly-Marie Allen(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Isis House Care Centre Reviews (155)
Isis House Care Centre has a Review Score of 9.7 (9.728) out of 10, based on 35 reviews in the last 2 years.
Over all time Isis House Care Centre has 155 reviews.
I think the Isis House Care centre is Brillant, The care is Wonderful, the staff seem lovely, My mum seems to enjoy the food, she was very lonely in her flat but she seems to enjoy the community in the care Home it's clean & the Residents seem well cared for and overall seem Happy.
Thank you so much for your lovely feedback. We're delighted to hear that your mum is happy at Isis House Care Centre and is enjoying the food and the sense of community. It's wonderful to know that she is no longer feeling lonely and is enjoying spending time with others. We're also pleased that...
Im very happy with care your providing. My mum seems happy here. All the staff are lovely Im glad she has what she needs
Thank you so much for your lovely 5-star review. We're delighted to hear that you're very happy with the care your mum is receiving and that she seems happy here with us. It's wonderful to know that you feel she has everything she needs and that you've found all the staff to be so lovely. Your kind...
Excellent service from the staff in Honeysuckle - Thanks to Mel, Ellie, Greena, Gemima and all the carers. Mum still remembers all the staff and talks about how good the home is while she was receiving respite care.
Your kind words about Mel, Ellie, Greena, Gemima and all the carers will mean a great deal to...
We have always had a very positive experience with the Isis. The staff are always extremely kind and helpful. Any queries we have had have been dealt with quickly and professionally. We could not wish for a better or more caring place for Dad to be.
It means a great deal to know that you feel confident and reassured about your dad's care. Your comments will be shared with the whole team, and we thank you for trusting us to care for him.
My father has been a resident for the last 18 months. I have found all the staff, nurses, carers, cleaners etc are always caring, friendly and professional, even when they are very busy.. Dad is treated with respect and his personal care needs are met with compassion and dignity. There is plenty of choice for food, which is well cooked and plentiful. His room is kept clean and I appreciate the excellent laundry service.
Your kind feedback will be shared with the whole team, and we thank you for taking the time to leave such a positive review.
We were very pleased with the care my brother got. I still have a sister in law in Isis Court. Thanks to all.
Thank you for leaving us a lovely review, we're so pleased to read how happy you were with your brothers care. We hope your sister in law is enjoying living at Isis Court.
Very friendly, clean and a happy place. Staff are always trying to please residents and always playing games, exercising, dancing, singing, etc., nothing seems to be too much.
Thank you for your great 5-star review of our home, this has made our day. We are a very sociable and fun home and glad this shines through. We have got lots planned for 2026, so feel free to join us for more events and entertainment.
Excellent care.
Thank you for your amazing 5-star review of our home, we are so grateful. Hope to see you again soon.
My mother was dying and I visited the home on each day till she passed away peacefully in my presence. The staff as always were very professional, caring and considerate for which I and my family will be eternally grateful. They were also very supportive as one would expect. Thank you.
Thank you for leaving us such a lovely review, we really appreciate your very positive feedback about our home and team. It was an absolute caring for your mother, she will be very much missed. Sending condolences from our Isis House family to yours.
My mother spent two weeks of respite care at Isis House where she was well cared for. Although she missed home she said 'this is a good place, thank you for choosing it for me.' She described the carers as kind and cheerful and thought the laundry service was very efficient! We were very grateful for the 2 week breathing space where we could, as a family work out how my mother's needs would be best met going forward. Thank you Isis House!
Thank you for leaving us a lovely review of your experience at Isis House during your recent respite visit. We are so glad you chose us, it was a real pleasure caring for your mother. She will be missed by the team. Do reach out if there is anything else we can do for her - we run weekly coffee and bingo afternoons and clubs, she is more than welcome to attend these.
The care home is spotless and the team amazing. The care, support and attention to detail is first class. Could not want anything more for my mother.
Thank you so much for leaving us a 5-star review, we couldn't ask for any better and to be described as first-class. It is an absolute pleasure caring for your mother - please reach out if we can further help in any way.
I am very happy staying in this care home because the service the staff are rendering to me is awesome. They made me have sense of belonging. I have that purpose of being myself. The staff take good care of me as if they are taking care of their family members. The staff put we the resident needs first before considering theirself. The food is okay, and they listen to every complain we lay before then with attention.
Thank you for your 5-star review of our home; this has made our day. It is an absolute pleasure caring for you, you make us smile every day. We always put our residents at the heart of everything we do, so for you to say that makes us really proud. Do let us know if we can do anything further for you, we'd be happy to help.
I experience great kindness from all the staff.
Thank you for leaving us a review. We love caring for you, you're very much part of our Isis family.
Is excellent interest.
Thank you for leaving us a 5-star review, this has made our day.
Thank you for your excellent care of my grandfather, who sadly passed away this week. You all worked tirelessly to make sure he was as comfortable as possible, and you are all superheroes.
Thank you for your very kind words about our home and our superhero team - it means the world to us. We are so sorry for your loss. It was a real pleasure caring for your grandfather. He was so special to us and will be greatly missed - please accept our condolences from everyone at Isis House.
A very good friend of mine was sent to the Isis Care home for respite care after a period in hospital. The premises are very nice and well-maintained, and the staff were always very good and helped my friend to recover. Thank you for all you did for her under challenging circumstances.
It's absolutely no problem, it was our pleasure caring for your friend during her brief respite stay. Thank you for your kind words about our home. The team will be so thrilled to read your feedback.
The family would like to say we are so grateful for the love and care shown to our mum and nan. Such lovely and caring staff who interact with the residents. All are so friendly and kind. Thank you for everything you do. You are living angels.
Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.
Each member of staff is kind, caring and joyful. They go out of their way to help with anything you or your relative would like. I have arrived in my mother's room, and she is having personal care. The way she is spoken to and treated is wonderful; kindness and care are what we all deserve. I am very happy with all aspects of this care home.
Thank you for leaving us such a lovely review. What lovely feedback about our team, this has made our day! If there is anything further we can do for your mother, please let us know.
Overall very good.
Thank you for leaving us such a lovely review - we really appreciate it. Please let us know if there is anything else we can do for you or your wife.
The care home is just amazing and lets the family get involved with a lots of the entertainment. Mum feels safe and care for by the staff. They are so friendly. They let us know if mum is struggling or needs anything. It's a big family the entertainment is fabulous. Always keeping mum busy, love the Summer Fair and Christmas Carol Service.
Thank you so much, we think we have some pretty amazing team members too. We are so pleased you compare us to a family, that is the vibe we try to give off. It's a real pleasure caring for your mum. Look forward to seeing you at our next fete.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Isis House Care Centre.
There are no upcoming events for Isis House Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (6)

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.
Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”
In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.
Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.
In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.
Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.
She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.
Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.
Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.
A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.
Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.
Frequently Asked Questions about Isis House Care Centre
What types of Care is Isis House Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Isis House Care Centre have?
There are 80 Single Rooms.
What are the Facilities & Services at Isis House Care Centre?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
How far is Isis House Care Centre to the centre of Oxford?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service -more info.