Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH
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9.7 148 Reviews
  • Isis House Care Centre, Oxford
Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided by Isis House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1560
  • Self-Funded Nursing Care: £1938 – £1938
  • Self-Funded Nursing Dementia Care: £1938 – £1938
  • RESPITE Self-Funded Residential Care: £1585 – £1695
  • RESPITE Self-Funded Nursing Care: £2093 – £2093
  • RESPITE Self-Funded Nursing Dementia Care: £2093 – £2093

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Isis House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Kelly-Marie Allen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)
9.7

Isis House Care Centre has a Review Score of 9.7 (9.715) out of 10, based on 46 reviews in the last 2 years.
Over all time Isis House Care Centre has 148 reviews.

Overall Experience
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  • 34
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Date Published
  • 148
  • 6
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  • 46
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Reviewer Connection to Isis House Care Centre
  • 47
  • 37
  • 15
  • 9
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  • 6
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  • 1
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Total of 148, showing 1-20
Review from Laurence C (Son of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was dying and I visited the home on each day till she passed away peacefully in my presence. The staff as always were very professional, caring and considerate for which I and my family will be eternally grateful. They were also very supportive as one would expect. Thank you.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us such a lovely review, we really appreciate your very positive feedback about our home and team. It was an absolute caring for your mother, she will be very much missed.…read more
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Review from C W (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent two weeks of respite care at Isis House where she was well cared for. Although she missed home she said 'this is a good place, thank you for choosing it for me.' She described the carers as kind and cheerful and thought the laundry service was very efficient! We were very grateful for
the 2 week breathing space where we could, as a family work out how my mother's needs would be best met going forward. Thank you Isis House!
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us a lovely review of your experience at Isis House during your recent respite visit. We are so glad you chose us, it was a real pleasure caring for your mother. She will be…read more
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Review from Annie C (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is spotless and the team amazing. The care, support and attention to detail is first class. Could not want anything more for my mother.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for leaving us a 5-star review, we couldn't ask for any better and to be described as first-class. It is an absolute pleasure caring for your mother - please reach out if we can…read more
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Review from Margaret S (Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy staying in this care home because the service the staff are rendering to me is awesome. They made me have sense of belonging. I have that purpose of being myself. The staff take good care of me as if they are taking care of their family members. The staff put we the resident needs first
before considering theirself. The food is okay, and they listen to every complain we lay before then with attention.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for your 5-star review of our home; this has made our day. It is an absolute pleasure caring for you, you make us smile every day. We always put our residents at the heart of everything we…read more
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Review from Margery J (Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I experience great kindness from all the staff.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us a review. We love caring for you, you're very much part of our Isis family.
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Review from Sheila C (Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Is excellent interest.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us a 5-star review, this has made our day.
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Review from S M (Grandson of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for your excellent care of my grandfather, who sadly passed away this week. You all worked tirelessly to make sure he was as comfortable as possible, and you are all superheroes.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for your very kind words about our home and our superhero team - it means the world to us. We are so sorry for your loss. It was a real pleasure caring for your grandfather. He was so…read more
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Review from David W (Friend of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very good friend of mine was sent to the Isis Care home for respite care after a period in hospital. The premises are very nice and well-maintained, and the staff were always very good and helped my friend to recover. Thank you for all you did for her under challenging circumstances.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
It's absolutely no problem, it was our pleasure caring for your friend during her brief respite stay. Thank you for your kind words about our home. The team will be so thrilled to read your feedback.
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Review from K D (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family would like to say we are so grateful for the love and care shown to our mum and nan. Such lovely and caring staff who interact with the residents. All are so friendly and kind. Thank you for everything you do. You are living angels.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.
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Review from C H (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each member of staff is kind, caring and joyful. They go out of their way to help with anything you or your relative would like. I have arrived in my mother's room, and she is having personal care. The way she is spoken to and treated is wonderful; kindness and care are what we all deserve. I am very
happy with all aspects of this care home.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us such a lovely review. What lovely feedback about our team, this has made our day! If there is anything further we can do for your mother, please let us know.
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Review from D B (Husband of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for leaving us such a lovely review - we really appreciate it. Please let us know if there is anything else we can do for you or your wife.
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Review from E B (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is just amazing and lets the family get involved with a lots of the entertainment. Mum feels safe and care for by the staff. They are so friendly. They let us know if mum is struggling or needs anything. It's a big family the entertainment is fabulous. Always keeping mum busy, love the
Summer Fair and Christmas Carol Service.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much, we think we have some pretty amazing team members too. We are so pleased you compare us to a family, that is the vibe we try to give off. It's a real pleasure caring for your mum.…read more
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Review from E G (Husband of Resident) assisted by family/friend published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I want to say thank you to all the staff at Isis House. My wife is very well cared for. I see for myself how happy she is there. The staff are like family to her and all of my family. The activities team and activities are amazing. I enjoy helping with gardening. My wife looks beautifully dressed,
hair done, make up on. This makes us both very happy.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
It is our pleasure, we love caring for your wife - she's always smiling and happy and puts a smile on our faces too! We really appreciate all you do for our garden. We are so pleased you're part of…read more
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Review from R G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was cared for brilliantly at the end of his long life. The staff were lovely and the activities varied and interesting. We had never seen dad do any painting or artwork in his earlier life and I think it surprised him as well as us. His final passed was peaceful and dignified.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
We are very sorry for your loss. We loved caring for your dad, he was such a lovely man. It was great seeing him getting involved with all the activities and like you say, we were surprised at how…read more
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Review from S A (Sister-in-law of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival I found the facilities to be welcoming and secure. My daughter (who has extensive knowledge of care home through her work in social care) said it was one of the nicest homes she had visited. Every time I have visited the staff have always been attentive and knowledgeable in the caring for
my brother in laws needs. He is happy and thinks the staff are wonderful.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for your kind words. We are really grateful for the extremely positive feedback of our home, team and care. That's a real accolade from your daughter, please pass on our thanks to…read more
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Review from B M (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this home. I feel this home provides excellent care and entertainment for my mother. The staff are like family. They always look out for us as well as mum. The entertainment is fabulous. The collective playgroup is doing a great job interacting with the residents and finding out about their lives.
There is nothing the staff could do more as I feel they are just amazing.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for a truly wonderful review - we really appreciate your feedback. We try really hard to ensure that everyone at Isis House is one big, happy family and I am really happy to read…read more
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Review from J T (Partner of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner has been here for two years and is very well looked after. He loves Bingo and chair exercises as well as other entertainments and parties. Five stars to the entertainment team as well as his carer.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for your great review. We really enjoy taking care of your partner and meeting you. He really does love bingo and it's great to see him get so involved and interact with his peers…read more
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Review from T W (Relative of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I try to make a visit least least once a week and are pleased to say the care home and staff treat me very well are helpful and friendly. Both my relatives seem happy with their treatment very few complaints so I can leave them in good spirits.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for leaving us a review, we really appreciate it. Do let us know if there is anything else we can do for your relatives.
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Review from V W (Sister of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I visit the care home almost every two weeks. The staff are always pleasant and ready to help if we need it. We have two family members in there and both seem to be very settled in. We don't have to worry about them so much now. Well pleased.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you for your review of our home. It is a pleasure caring for your relatives and also getting to know you and your family. Our team will be so thrilled to hear how highly you rate them and how…read more
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Review from J H (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to the Isis in December 2005 and he has had excellent care, they cater to his needs in every way possible. All the staff are excellent and very well trained. The food was excellent as we had dinner together, we had a choice and had it in a separate room. The home is very clean and in
excellent condition, my father loved his room he called it his flat.
Reply from Helen Dearing, On behalf of the team at Isis House Care Centre
Thank you so much for your lovely review of our home, we really appreciate it. Our team will be so pleased to read how highly you rate them and the care you have received. We love the reference to the…read more
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Isis House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Isis House Care Centre is calculated as follows: ( (405 Excellents x 5) + (105 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 533 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isis House Care Centre is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (6)

Kelly-Marie

Kelly-Marie Allen

Job Title: Home Manager Joined: 2014

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.


Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”


In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah

Hannah Hussain

Job Title: Admin Assistant Joined: 2016

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.


Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel

Rachel Smith

Job Title: Activities Coordinator Joined: 2020

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene

Sirlene Heenan

Job Title: Admin Assistant Joined: 2005

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.


In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.


Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Karishma (Kase)

Karishma (Kase) Chauhan

Job Title: Activity Coordinator Joined: 2025

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.


She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.


Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.


Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne

Joanne Ray

Job Title: Deputy Manager Joined: 2025

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.


A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.


Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.

Frequently Asked Questions about Isis House Care Centre

What types of Care is Isis House Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Isis House Care Centre have?

There are 80 Single Rooms.

What are the Facilities & Services at Isis House Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Isis House Care Centre to the centre of Oxford?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service - more info.