Isis House Care Centre

I can honestly say that my mum's care has been excellent. The staff are kind and caring and all worked tirelessly to make sure mum got better. I can't recommend them enough,

I would like to thank the staff of Rose Court on behalf of my aunty for your kindness and caring you have shown her. The carers were exceptional. Each and every one of you are a credit to your profession and should be very proud of what you do. In addition, I am also grateful for the relationship staff build with families. Always received warmly welcome and made to feel we belonged as well. I have such peace of mind knowing that she's well looked after at Rose Court.

Brilliant interaction of children and residents with toys as stimulation. Saw the resident's garden with great space and projects (interactive with residents).

Upon entering a lovely care home - no urine smell. Staff lovely, interacted with you whenever they saw you. You were kept informed at every stage of care and physiotherapy. Only 'gripe' is it often took a long time to gain/leave care home in out of hours (9-5) time.

Pleasant and helpful staff at reception, who directed me to the appropriate rooms. Met 1 registered nurse who was friendly and chatty - both rooms I visited were clean and the residents appeared to be well looked after. Generally, the total appearance of the home, both externally and internally was clean, and lots of greenery and seating were plentiful.

Our mother was admitted for rehab, and fairly quickly succumbed to an infection, went into a decline and died four weeks after admittance. My sisters and I are so, so happy that Mum ended up in Isis. We simply could not have wished for a better place for her to spend her last few weeks. The ward staff, who were geared up for rehab, could not have been more caring and at the same time professional. Absolutely nothing was too much trouble. And a close eye was kept on Mum in spite of other demands. Our mother bonded with every single member of staff with whom she came into contact. The doctors from Donnington Medical Practice were also wonderful. Isis management were totally on the case - for example allowing Mum to stay in her rehab room (a move would have been very traumatic). In short, from every point of view, we thank our lucky stars that Mum spent her final weeks in Isis House.

My dad was admitted to Isis House (Jasmine Wing) in early January, we could not fault the staff and the love and care he received were second to none. We will be eternally grateful for the love, respect, and care that we all received at Isis House. Many thanks.

My mother is beautifully cared for in every way. The staff treat her with gentleness and compassion, respecting her dignity at all times. They are professional but also kind and they take account of my mother's individual needs and do their utmost to meet them.

I think the staff are good at giving physical care, I have received since being here. I feel safe, and relaxed knowing I am among friends. Carers are smiling and cheerful. It makes us happy.

The compassion, care and kindness of the outstanding staff of Isis House has had a profound and lasting effect on me. Nothing was too much trouble for them and they were all instrumental in the recovery I made. I count every one of them as my friend and I love them all. They helped me back in the saddle again and as I left I left a happy person.

Three of us came to visit this resident. We were very appropriately welcomed by reception staff. As one of us had visited this resident before, we knew where to go. As there was only one chair in the room, I went in search of another couple of chairs. I was, very quickly, asked if I needed help by a member of staff who showed me to the sitting room. The member of staff took one of the chairs for me. Within a short time, a member of staff came with a cup of tea for the resident, who asked if it was possible for "her guests" to have a cup of tea. She replied, very appropriately, that she had to serve the other residents first. The member of staff returned shortly and we were served with a delicious cup of tea. During our visit, the sun was shining very strongly through the window behind the resident. It was difficult for one of the visitors to see and it was difficult to get safely behind the resident. A member of staff came and noticed the sun and asked if we would like the curtain closed. We readily agreed. We were impressed with the care the resident received and with the care and attention we were given as guests. Thank you for a very enjoyable visit and for the care you are giving to our friend.

Cheese and wine resident update. My mum's 100th birthday celebrations. At all times, I found the staff, from the reception to carers, to activities, to management, extremely polite, helpful, generous and caring whilst at the same time professional at what they did.

It was a lovely afternoon, especially celebrating my mum's 100th birthday.

The care home is clean, comfortable and welcoming. My mother was very ill and bed-bound, I am grateful to everyone there for her care. I remain eternally grateful to everyone there for her care. I remain eternally grateful that the Isis House Care Centre contacted me at home to spend my mother last night with her and be there when she died.

I cannot praise the attention and care that my mother received at the end of her life enough. The staff were always caring and attentive to her. The range of activities was good, and she was encouraged to mingle.

Very friendly staff. Mum's room is always very clean and tidy. Very welcoming feeling when you enter the home. Very cosy for a nursing home.

A warm welcoming, homely environment. Staff made the tradition for my mother as easy as possible. There are a good range of activities offered, and it feels like a family atmosphere.

My father has told me he is treated like a king, what more could you ask for?

The care for my friend has been very good. Various needs she had have been given without us asking or pointing out these needs. The food has been excellent, hot and well-cooked. The staff are friendly. There have been issues with tough handling at times, it may be that staff aren't always aware of how frail, elderly folk are sensitive to the touch which is something to be aware of in training I feel.

It was the best care home I've ever been in, everyone was lovely and thoughtful and one of the staff brought my handbag back to Banbury as it have been left behind. I was very grateful.