
Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.
Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.
All residents are supported...
Care Provided by Isis House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Isis House Care Centre for full pricing details and T&Cs.
Contact Isis House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Kelly-Marie Allen(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Isis House Care Centre Reviews (155)
Isis House Care Centre has a Review Score of 9.7 (9.720) out of 10, based on 35 reviews in the last 2 years.
Over all time Isis House Care Centre has 155 reviews.
The Christmas party held today was a pleasure to attend, so lovely to see residents singing and tapping their feet when the singer came on. Everyone was made to feel very welcome. Well done again to Isis House Care Centre.
I'm so pleased you enjoyed our party. Thank you for coming and for taking the time to write us a review - it does mean a lot to the team.
This was the most exceptional holistic care I have come across. My mother has been unwell for a long time and came initially to try and rehabilitate her after breaking her hip and then she moved to palliative care. My father was also here after a fall and a broken ankle. The food has been exceptional, and the care and compassion showed, even more outstanding. What I have found particularly unusual is that they treated both my parents as people, taking time to get to know both of them. My mother had so many things wrong with her and this was the first time that someone had looked at how she was overall and how all her conditions interacted. Very quickly, they realised she was palliative. When she passed, they treated her with dignity and with great compassion. The gardens are lovely and the common spaces too. But more importantly, the staff here are all warm and they genuinely care.
Great family support too.
We are very happy with my husband's care in the Isis House Care Centre. The staff are always friendly, helpful and happy. Many thanks from all our family.
I would like to congratulate everybody at Isis House Care Home Oxford for organising the country and western BBQ. The manager and her team were brilliant, encouraging all to join in which they did. The lady singer was very good. Everybody thoroughly enjoyed themselves, including myself. It was a most enjoyable afternoon and the weather was good so was able to be outside. It was so nice for my husband to get our of his home, even if only 2-3 hours. Hopefully they will repeat it again.
My father is happy and well looked after, and all his needs are met. Staff are very friendly and accommodating whenever needed.
I found my stay a great benefit and enjoyed staff and residents. Well done to all staff, god bless.
I am happy with the care and the facilities. The engagement is very good and most of the staff are very helpful and cheerful. The activities are well organised, cheerful, useful and encouraging.
I would recommend the care provider to my family and friends. Graden and ground are lovely. Good food, healthy homecooked meals. The staff look after me and help me so much. Very good social activities and events. Nice church services. Thank you all very much.
I am very impressed with the wonderful care you are giving my friend. The Isis Care and Retirement Centre is amazing with beautiful food and accommodation. The activities are very varied and enjoyed by many of the residents. The gardens are particularly well maintained and extremely colourful. It is obvious a lot of the time care and effort goes into making the Isis amazing.
This is the third time I have been here, and the care has been the best I could have received. The staff are incredible - the pace they work at is unbelievable, and most of the time is given with a smile on their faces, and all for a pittance of a wage.
Sometimes you only realise how good something is when it's not there anymore. This is certainly true of Isis house. The dedication and professionalism of the staff carried out in a quiet, gentle and relaxed atmosphere was a joy to behold. Nothing was too much for them. Even when under pressure, they never let it show to the residents. Thank you to all the team. We will miss you.
My brother has only resided here for three weeks but already seems happier and more comfortable than when at home. He has not yet joined in any of the numerous activities but is showing interest. I am sure he will join in very soon.
Fantastic place. Staff are brilliant, very attentive. Environment superb, very clean. Food absolutely wonderful. Mum is very well looked after in every way. I am so very happy!
Unfortunately, this is a difficult review to do because of Covid so I haven't really seen very much internally. I believe my husband is OK but with Parkinson's, it is difficult for him to show emotions. I would wish that there could be a home for Parkinson's people, as he is surrounded by residents with dementia. He still has a working brain but not the body. Maybe staff could understand Parkinson's more.
Mum was first in Camelia wing after her discharge from the hospital and her experience there was lovely, calm, kind and with staff observing all Covid and other regulations and always attentive to her needs. Following her subsequent NHS discharge, she moved upstairs to Jasmine wing where again the nurses and carers were great. All the family members who visited have great respect and gratitude for the work done by the team at Isis House.
I am glad I found a home.
I like everything that goes on around here.
I am happy living here. The food is good and the staff are good and helpful.
The staff never fail in their duties, always polite, always caring, beyond the call of duty to try to please. I would say second to none.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Isis House Care Centre.
There are no upcoming events for Isis House Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (6)

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.
Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”
In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.
Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.
In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.
Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.
She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.
Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.
Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.
A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.
Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.
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