Search...

Isis House Care Centre

Cornwallis Road, Donnington, Oxford, Oxfordshire OX4 3NH
The Orders of St John Care Trust Logo
Jobs
Isis House Care Centre logo
Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)
Isis House Care Centre, Oxford
The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)
Isis House Care Centre, Oxford
I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)
Isis House Care Centre, Oxford

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported...  

Care Provided by Isis House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,535 - £1,630£1,655 - £1,770
Nursing Care£2,058 - £2,058£2,223 - £2,223
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Isis House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kelly-Marie Allen(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Isis House Care Centre Reviews (155)

Submit a Review
9.7

Isis House Care Centre has a Review Score of 9.7 (9.720) out of 10, based on 35 reviews in the last 2 years. Over all time Isis House Care Centre has 155 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Isis House Care Centre
Loading...
Showing 155 reviews matching selected criteria
Review from S T (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card
Overall Experience

The Christmas party held today was a pleasure to attend, so lovely to see residents singing and tapping their feet when the singer came on. Everyone was made to feel very welcome. Well done again to Isis House Care Centre.

Reply from Rowen Campbell, on behalf of the team at Isis House Care Centre

I'm so pleased you enjoyed our party. Thank you for coming and for taking the time to write us a review - it does mean a lot to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Lorraine A (Daughter of Resident) published on 22 November 2022 Submitted via Website
Overall Experience

This was the most exceptional holistic care I have come across. My mother has been unwell for a long time and came initially to try and rehabilitate her after breaking her hip and then she moved to palliative care. My father was also here after a fall and a broken ankle. The food has been exceptional, and the care and compassion showed, even more outstanding. What I have found particularly unusual is that they treated both my parents as people, taking time to get to know both of them. My mother had so many things wrong with her and this was the first time that someone had looked at how she was overall and how all her conditions interacted. Very quickly, they realised she was palliative. When she passed, they treated her with dignity and with great compassion. The gardens are lovely and the common spaces too. But more importantly, the staff here are all warm and they genuinely care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L M (Daughter-in-law of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience
Care, kindness and dignity at all times.

Great family support too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet M (Wife of Resident) published on 20 October 2022 Submitted via Postal Card
Overall Experience

We are very happy with my husband's care in the Isis House Care Centre. The staff are always friendly, helpful and happy. Many thanks from all our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine H (Wife of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

I would like to congratulate everybody at Isis House Care Home Oxford for organising the country and western BBQ. The manager and her team were brilliant, encouraging all to join in which they did. The lady singer was very good. Everybody thoroughly enjoyed themselves, including myself. It was a most enjoyable afternoon and the weather was good so was able to be outside. It was so nice for my husband to get our of his home, even if only 2-3 hours. Hopefully they will repeat it again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol W (Daughter of Resident) published on 23 September 2022 Submitted via Postal Card
Overall Experience

My father is happy and well looked after, and all his needs are met. Staff are very friendly and accommodating whenever needed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D I (Resident / Service User) published on 15 September 2022 Submitted via Postal Card
Overall Experience

I found my stay a great benefit and enjoyed staff and residents. Well done to all staff, god bless.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Husband of Resident) published on 2 August 2022 Submitted via Postal Card
Overall Experience

I am happy with the care and the facilities. The engagement is very good and most of the staff are very helpful and cheerful. The activities are well organised, cheerful, useful and encouraging.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Margaret L (Resident / Service User) published on 28 July 2022 Submitted via Postal Card
Overall Experience

I would recommend the care provider to my family and friends. Graden and ground are lovely. Good food, healthy homecooked meals. The staff look after me and help me so much. Very good social activities and events. Nice church services. Thank you all very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chrisitne W (Friend of Resident) published on 1 July 2022 Submitted via Postal Card
Overall Experience

I am very impressed with the wonderful care you are giving my friend. The Isis Care and Retirement Centre is amazing with beautiful food and accommodation. The activities are very varied and enjoyed by many of the residents. The gardens are particularly well maintained and extremely colourful. It is obvious a lot of the time care and effort goes into making the Isis amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy G (Relative of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

This is the third time I have been here, and the care has been the best I could have received. The staff are incredible - the pace they work at is unbelievable, and most of the time is given with a smile on their faces, and all for a pittance of a wage.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from G A (Husband of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Sometimes you only realise how good something is when it's not there anymore. This is certainly true of Isis house. The dedication and professionalism of the staff carried out in a quiet, gentle and relaxed atmosphere was a joy to behold. Nothing was too much for them. Even when under pressure, they never let it show to the residents. Thank you to all the team. We will miss you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lawrence C (Brother of Resident) published on 15 June 2022 Submitted via Postal Card
Overall Experience

My brother has only resided here for three weeks but already seems happier and more comfortable than when at home. He has not yet joined in any of the numerous activities but is showing interest. I am sure he will join in very soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin M (Son of Resident) published on 18 May 2022 Submitted via Postal Card
Overall Experience

Fantastic place. Staff are brilliant, very attentive. Environment superb, very clean. Food absolutely wonderful. Mum is very well looked after in every way. I am so very happy!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C P (Wife of Resident) published on 8 April 2022 Submitted via Postal Card
Overall Experience

Unfortunately, this is a difficult review to do because of Covid so I haven't really seen very much internally. I believe my husband is OK but with Parkinson's, it is difficult for him to show emotions. I would wish that there could be a home for Parkinson's people, as he is surrounded by residents with dementia. He still has a working brain but not the body. Maybe staff could understand Parkinson's more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Son of Resident) published on 6 April 2022 Submitted via Postal Card
Overall Experience

Mum was first in Camelia wing after her discharge from the hospital and her experience there was lovely, calm, kind and with staff observing all Covid and other regulations and always attentive to her needs. Following her subsequent NHS discharge, she moved upstairs to Jasmine wing where again the nurses and carers were great. All the family members who visited have great respect and gratitude for the work done by the team at Isis House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from G G (Resident / Service User) published on 17 March 2022 Submitted via Postal Card
Overall Experience

I am glad I found a home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G G (Resident / Service User) published on 4 February 2022 Submitted via Postal Card
Overall Experience

I like everything that goes on around here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from R A (Day Care Service User) published on 4 February 2022 Submitted via Postal Card
Overall Experience

I am happy living here. The food is good and the staff are good and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nora W (Resident / Service User) published on 6 January 2022 Submitted via Postal Card
Overall Experience

The staff never fail in their duties, always polite, always caring, beyond the call of duty to try to please. I would say second to none.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Isis House Care Centre.

Upcoming Events

There are no upcoming events for Isis House Care Centre.

Awards / Recognitions (9)

Meet the Team (6)

Kelly-Marie Allen
Kelly-Marie AllenJob Title:Home ManagerJoined: 2014

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.

Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”

In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah Hussain
Hannah HussainJob Title:Admin AssistantJoined: 2016

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.

Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel Smith
Rachel SmithJob Title:Activities CoordinatorJoined: 2020

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene Heenan
Sirlene HeenanJob Title:Admin AssistantJoined: 2005

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.

In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.

Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Karishma (Kase) Chauhan
Karishma (Kase) ChauhanJob Title:Activity CoordinatorJoined: 2025

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.

She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.

Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.

Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne Ray
Joanne RayJob Title:Deputy ManagerJoined: 2025

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.

A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.

Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service -more info.