
Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)

The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)

I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.
Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.
All residents are supported...
Care Provided by Isis House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Isis House Care Centre for full pricing details and T&Cs.
Contact Isis House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Kelly-Marie Allen(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Isis House Care Centre Reviews (155)
Isis House Care Centre has a Review Score of 9.7 (9.720) out of 10, based on 35 reviews in the last 2 years.
Over all time Isis House Care Centre has 155 reviews.
It was a great relief to come here after three days in hospital. The room and facilities are very good. The staff are very pleasant and kind and show endless patience. A great deal of trouble is taken over meals. The choice is very good for people with enforced idleness. The medication service is excellent. The physiotherapists are good at suggesting safe and sensible ways of getting going again. Finally, thank you!
1st Class treatment.
All the team are well-trained, efficient, friendly, lovely and marvellous.
Thanks again. Bless you all.
Exceptional accommodation and staff. Although mum was only there for 10 days before passing away all staff were extremely caring and compassionate to all the family.
Mother was made very welcome and settled in well when transferred from another care home in June 2015. Staff are kind and very attentive and respectful always. Thank you all for your care.
The care home are very good at communication - they send out newsletters to inform relatives of residents about events, meetings etc. They always phone me to update about my mothers condition, hospital appointments, changes in medication etc.
They always take into account my mothers needs- my mother has lost a lot of teeth and they always take the time to puree her food and feed her if necessary. Choice of food is good and they have a different meal every day.
The nurses on Jasmine are absolutely brilliant - they are approachable and inform me about everything. The receptionist is very friendly.
The appearance of the care home is really nice. It has a warm and homely feel. I like the "quiet rooms" they have outside each section. The care home was well decorated at Xmas time.
There is an enclosed garden in the centre of the care home something which was not present in my mother's earlier care home. My mother does tend to wander a lot so an enclosed garden is very safe.
They have great activities in the home. The activities coordinator is really nice and friendly. I was supposed fill in a form about my mother but instead sent it by email and she took the trouble to write out everything by hand which was very nice of her.
In my mother’s previous care home she would try to go up/down the stairs which was very dangerous. This is not a problem at the Isis - the doors to Jasmine are coded and additionally the doors to the stairs are coded.
I am really happy that my mother is in the Isis and I highly recommend it to anyone who is considering a care home. The carer’s and nurses are fabulous!
My mum needed somewhere to convalesce after being really poorly in hospital. The care she received in Camilla at Isis Court was outstanding. The team were excellent and really looked after her well. After 2 months away from home she is able to return home hopefully to a normal life. I would like to thank everyone concerned with her care from social services to the care home itself. Many thanks.
My 86 year old mother was admitted to the Isis following a break in her ankle. She lives on her own with the help of myself and carers, and would not have managed with the cast on. She has now had the cast off and is undergoing physio to hopefully enable her to return home. The Isis has been great in caring for her. They have kept me well informed about everything and she has been very content there. If there comes a time when she needs a permanent home care I would not hesitate to choose The Isis.
My dad has been at Isis Care Home in residential since Nov 2014. The staff are fantastic so caring and supportive in every way possible. They have a hard job looking after everyone but they always make time to listen to our concerns and act on them if needed. The activities staff are really wonderful encouraging residents in every way. It feels more like a holiday home than a residential one. Well done!
I came to take my dad to the pirate summer BBQ, I also took my mum most people dressed up and it was a marvellous day. The music was great. The BBQ was delicious. It was a beautiful sunny day. So I took my dad outside in his chair, it was lovely to see his hair blowing in the lovely summer breeze. But best of all was the fantastic entertainment team. Nothing was too much trouble, they knew all the residents names and were running around all day to give everyone a brilliant time.
Went to see my friend at Isis Nursing yesterday in there intermediate unit, they had a BBQ on, it was a pirate theme, All the staff were dressed in fancy dress, the residents were all singing to the entertainment. There was even a mickey mouse and bob the builder who went around the home. My friend really enjoyed herself so did I.
Pm tea time round - often tea is warm only. Corridor is long, by the time it reaches my room it is cool.
Thank you for your review. I am sorry that your tea isn’t as hot as you would like and will make sure this is addressed in the afternoon round. Please don’t hesitate to talk to me, or any member of the team, about any other concerns you may have.”
Isis care home caters for eighty residents in units of 20 one unit on the ground floor is for people requiring care including early dementia, the second on the ground floor caters for transfers from hospital requiring further care prior to returning to the home intermediate care. The two units on the second floor caters for residents requiring nursing care of various kind. All the units are secure and include dining room with a kitchenette, lounge and all necessary facilities. Each with single rooms includes en-suite. The rooms are furnished and can be added with personal furniture if required. There are electric points and telephone and tv "call points". There is much possibility for personal adaptations for a homely environment. Access to secure outdoors facilities is possible for waling in the well maintained garden. There is a summer house also. The activity care maintain a daily schedule for all willing to take part.
The treatment of my wife has been wonderful.
I like the fact that this home has a minibus and we can go on outings to Notts Cutts and other places.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Isis House Care Centre.
There are no upcoming events for Isis House Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (6)

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.
Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”
In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.
Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.
In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.
Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.
She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.
Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.
Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.
A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.
Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.
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