Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH
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9.7 144 Reviews
  • Isis House Care Centre, Oxford
Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1560
  • Self-Funded Nursing Care: £1938 – £1938
  • Self-Funded Nursing Dementia Care: £1938 – £1938
  • RESPITE Self-Funded Residential Care: £1585 – £1695
  • RESPITE Self-Funded Nursing Care: £2093 – £2093
  • RESPITE Self-Funded Nursing Dementia Care: £2093 – £2093

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Isis House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kelly-Marie Allen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Isis House Care Centre Reviews (144)

9.7

Isis House Care Centre has a Review Score of 9.7 (9.713) out of 10, based on 42 reviews in the last 2 years.
Over all time Isis House Care Centre has 144 reviews.

Overall Experience
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Date Published
  • 144
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Reviewer Connection to Isis House Care Centre
  • 45
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Total of 144, showing 121-140
Review from Kathleen T (Resident) assisted by family/friend published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very clean, caring and helpful care home.
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Review from Jo M (Husband of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife Jo was admitted to this Care Home in Oxford in March 2017. which I can not praise enough for the kindness and cleanliness of the whole establishment. I can absolutely highly recommend this home from the management, medical staff the carers. Well done!!
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Review from Keith E (Husband of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this review on behalf of my wife who died in the Isis Care Home, Cornwallis Road, Oxford on the 23rd March.
She was there from 2nd March, having previously been there for six weeks in Spring 2016.
The standard of care offered and achieved at Isis we found, on both occasions, was exceptionally
good.
My wife deteriorated rapidly being very weak and frail (she was 86 years old), but the staff, despite the pressures on them, were most considerate and interested in her welfare.
My wife told me frequently how kind staff had been to her.
She died peacefully, lovingly cared for.
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Review from Dot W (Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a month in the hospital, I came to Isis Care Centre for rehab. I was very impressed with my room and facilities, also friendly staff and excellent food. I had lost so much weight in hospital and it was so nice to meet people for company. My daughter and son-in-law were able to visit often and
at any time as they live in Oxford.
Nurses took good care of me and the staff were very good.
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Review from Jill F (Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very comfortable and well looked after. Good food and friendly, helpful staff.
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Review from Janet W (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nearly 4 years since dad has been in Isis Care Centre. Still very pleased, staff treat dad with dignity and respect. Staff know our family well and always keep me updated with dad's care.
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Review from Andrew B (Husband of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions are very good.
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Review from Sandra B (Daughter of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy at Isis Care and Retirement Centre. He is well looked after however, he gets very bored as there are not any activities.
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Review from Jaqueline P (Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My choice of options below speak for themselves.
Many thanks to all concerned.
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Review from Daphne F (Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a great relief to come here after three days in hospital. The room and facilities are very good. The staff are very pleasant and kind and show endless patience. A great deal of trouble is taken over meals. The choice is very good for people with enforced idleness. The medication service is excellent.
The physiotherapists are good at suggesting safe and sensible ways of getting going again. Finally, thank you!
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Review from Ken F (Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st Class treatment.
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Review from Shagufta K (Daughter-in-law of Resident) published on 23 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
That was our first experience that we have used any service, But I am so pleased that all the staff, nurses, OT and everyone whom I met here are amazing throughout my father-in-laws stay here. He has been looked after so well and properly.
All the team are well-trained, efficient, friendly, lovely
and marvellous.
Thanks again. Bless you all.
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Review from Carole N (Daughter of Resident) published on 10 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional accommodation and staff. Although mum was only there for 10 days before passing away all staff were extremely caring and compassionate to all the family.
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Review from Ken & Eileen (Daughter of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was made very welcome and settled in well when transferred from another care home in June 2015. Staff are kind and very attentive and respectful always. Thank you all for your care.
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Review from Bevin G (Son of Resident) published on 22 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into this care home about 8 months ago. She is extremely well looked after by all the staff. The manager is really nice and was very helpful right from the start. My mother cannot communicate well and does not know English very well so the manager suggested in making picture cards with
writing in my mother's language to help with communication- a really nice idea.
The care home are very good at communication - they send out newsletters to inform relatives of residents about events, meetings etc. They always phone me to update about my mothers condition, hospital appointments, changes in medication etc.
They always take into account my mothers needs- my mother has lost a lot of teeth and they always take the time to puree her food and feed her if necessary. Choice of food is good and they have a different meal every day.
The nurses on Jasmine are absolutely brilliant - they are approachable and inform me about everything. The receptionist is very friendly.
The appearance of the care home is really nice. It has a warm and homely feel. I like the "quiet rooms" they have outside each section. The care home was well decorated at Xmas time.
There is an enclosed garden in the centre of the care home something which was not present in my mother's earlier care home. My mother does tend to wander a lot so an enclosed garden is very safe.
They have great activities in the home. The activities coordinator is really nice and friendly. I was supposed fill in a form about my mother but instead sent it by email and she took the trouble to write out everything by hand which was very nice of her.
In my mother’s previous care home she would try to go up/down the stairs which was very dangerous. This is not a problem at the Isis - the doors to Jasmine are coded and additionally the doors to the stairs are coded.
I am really happy that my mother is in the Isis and I highly recommend it to anyone who is considering a care home. The carer’s and nurses are fabulous!
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Review from Lynn M (Daughter of Resident) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum needed somewhere to convalesce after being really poorly in hospital. The care she received in Camilla at Isis Court was outstanding. The team were excellent and really looked after her well. After 2 months away from home she is able to return home hopefully to a normal life. I would like to
thank everyone concerned with her care from social services to the care home itself. Many thanks.
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Review from Jane S (Daughter of Resident) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 86 year old mother was admitted to the Isis following a break in her ankle. She lives on her own with the help of myself and carers, and would not have managed with the cast on. She has now had the cast off and is undergoing physio to hopefully enable her to return home. The Isis has been great in
caring for her. They have kept me well informed about everything and she has been very content there. If there comes a time when she needs a permanent home care I would not hesitate to choose The Isis.
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Review from Catherine M (Daughter of Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Isis Care Home in residential since Nov 2014. The staff are fantastic so caring and supportive in every way possible. They have a hard job looking after everyone but they always make time to listen to our concerns and act on them if needed. The activities staff are really wonderful
encouraging residents in every way. It feels more like a holiday home than a residential one. Well done!
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Review from Caron H (Daughter of Resident) published on 19 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to take my dad to the pirate summer BBQ, I also took my mum most people dressed up and it was a marvellous day. The music was great. The BBQ was delicious. It was a beautiful sunny day. So I took my dad outside in his chair, it was lovely to see his hair blowing in the lovely summer breeze. But
best of all was the fantastic entertainment team. Nothing was too much trouble, they knew all the residents names and were running around all day to give everyone a brilliant time.
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Review from Mary B (Friend of Resident) published on 19 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to see my friend at Isis Nursing yesterday in there intermediate unit, they had a BBQ on, it was a pirate theme, All the staff were dressed in fancy dress, the residents were all singing to the entertainment. There was even a mickey mouse and bob the builder who went around the home. My friend
really enjoyed herself so did I.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Isis House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Isis House Care Centre is calculated as follows: ( (369 Excellents x 5) + (94 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 485 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isis House Care Centre is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Kelly-Marie

Kelly-Marie Allen

Job Title: Home Manager Joined: 2014

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.


Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”


In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah

Hannah Hussain

Job Title: Admin Assistant Joined: 2016

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.


Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel

Rachel Smith

Job Title: Activities Coordinator Joined: 2020

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene

Sirlene Heenan

Job Title: Admin Assistant Joined: 2005

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.


In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.


Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Karishma (Kase)

Karishma (Kase) Chauhan

Job Title: Activity Coordinator Joined: 2025

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.


She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.


Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.


Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service - more info.