Search...

Isis House Care Centre

Cornwallis Road, Donnington, Oxford, Oxfordshire OX4 3NH
The Orders of St John Care Trust Logo
Jobs
Isis House Care Centre logo
Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank youM D(Friend of Resident/Service User)
Isis House Care Centre, Oxford
The staff work very hard and never lose their smile. The care given is excellentA L(Resident / Service User)
Isis House Care Centre, Oxford
I can honestly say that my mum's care has been excellent. The staff are kind and caringE H(Son of Resident/Service User)
Isis House Care Centre, Oxford

Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported...  

Care Provided by Isis House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,535 - £1,630£1,655 - £1,770
Nursing Care£2,058 - £2,058£2,223 - £2,223
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Isis House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kelly-Marie Allen(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Isis House Care Centre Reviews (155)

Submit a Review
9.7

Isis House Care Centre has a Review Score of 9.7 (9.720) out of 10, based on 35 reviews in the last 2 years. Over all time Isis House Care Centre has 155 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Isis House Care Centre
Loading...
Showing 155 reviews matching selected criteria
Review from C L (Daughter of Resident) published on 17 March 2019 Submitted via Postal Card
Overall Experience

My mother - in her 80's - was discharged from hospital to Isis House (Camellia Ward). The staff, from the nurses and carers to reception staff (even the chef, who kindly let me in one day) could not be kinder or more welcoming to the resident/patient and their families. My mum has been treated as an individual from the word go - despite her initial confusion - with kindness and respect, and the hands-on caring and nursing has been wonderful. A truly marvellous team, to whom we are all very grateful - we can't recommend them enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Grenville D (Respite Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

I have a good stay. My care has been very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Joyce E (Resident / Service User) published on 21 February 2019 Submitted via Postal Card
Overall Experience

Isis Care and Retirement Centre is a wonderful establishment. The special care given by all the amazing staff and professionals is truly amazing. Food and catering for everyone's special needs is excellent and enjoyable too. We are so lucky to have this special home in Oxford.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M W (Resident / Service User) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I was very happy in the Camellia section of Isis Care and Retirement Centre and received excellent care while recovering from a hip operation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from William H (Resident / Service User) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Good.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Madeline R (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience
The care at the Isis has been absolutely fantastic.
My mother has been so happy during her stay. All staff have been wonderful, so caring, compassionate and have treated my mother with 100% dignity.

The food has been excellent and has definitely contributed to my mother's recovery. The cleanliness is 100% too around all of the home. I cannot recommend this home enough. It is a fabulous place with fabulous staff. We are 100% happy with everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from John W (Resident / Service User) published on 14 January 2019 Submitted via Postal Card
Overall Experience

Excellent treatment and care. Could not be in a better place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Edward J (Son of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

Mum has dementia and is seriously ill. She is treated kindly and with dignity as she is nearing the end of life. All the staff are very good with the residents and mum has settled in very well. She was only placed at the beginning of December having moved from another similar care home. We are very happy with the care she is receiving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra J (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card
Overall Experience

I looked after my mum for 9 years but when she deteriorated and needed nursing care she moved into the Isis Care Home approximately 5 months ago. This was not an easy decision but the staff were very supportive to me and Mum, putting into place everything we requested. They treat Mum with care, dignity and are very kind; keeping me regularly updated on Mum's wellbeing when I phone or visit. Now I can finally relax and sleep at night knowing Mum has settled and is being well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Friend of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience
I have visited at various times during the day and found all care staff to be friendly, helpful and informative.

The lady I visit has been very well looked after and seems to be happy. I have, on several occasion, heard carers talking, joking and laughing with clients, paying, compliments and showing kindness and compassion. On these occasions, the carers have been unaware that I could hear them. In my opinion, this shows genuine care and concern.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Robert B (Son of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience

Staff are very caring, flexible and efficient. They have coped with mothers disability in an efficient way with a great deal of understanding. Mother is taking part in a range of activities which she would never have considered at home. The family have been made very welcome during visiting times. Overall the ambience is excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Son of Resident) published on 17 August 2018 Submitted via Postal Card
Overall Experience

All staff are friendly and helpful. Mum is extremely happy, comfortable and well cared for. Dad is welcomed when he visits.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda T (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card
Overall Experience

Mum has been treated extremely well since coming into the care home. She has found a new lease of life and enjoys all the activities that are laid on. Mum always looks and is dressed extremely well. Mum finds all members of staff a great help and very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
The staff are lovely and caring.
Mum settled into the Isis family very well and quietly.
Mum has dementia but always said if she had to go into a home she wanted it to be Isis.

Thank you for everything you do for mum, we couldn't ask for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leslie G (Resident / Service User) published on 4 July 2018 Submitted via Postal Card
Overall Experience

The price is excellent. It is wonderfull!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Respite Resident) published on 19 June 2018 Submitted via Postal Card
Overall Experience
The staff worked extremely hard with gentle encouragement, good nutrition and careful progression from hospital to recovery.

Very pleasant ensuite room, activities provided in communal rooms, garden well cared for, hairdressing and laundry provided and excellent rehabilitation from the occupational therapist and physiotherapists.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lyndsey C (Regular Volunteer) published on 15 June 2018 Submitted via Website
Overall Experience

I am a volunteer at Isis and I go to support the residents to maintain their social skills. Every time I attend this home everyone is so welcoming, residents always seem to be happy and content and the manager is so helpful to support everyone. I can't fault this place and if I need a home, this would be my home of choice.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny W (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card
Overall Experience
Mum was moved from another home to here to be closer to family. I must admit when I arrived here I thought maybe it wasn't right for mum because it's bigger than the other home and mum wouldn't get the care she needs.
How wrong I was, it's the best thing we could have done for her. The whole place, staff, facilities are amazing. The staff are so patient with mum and me.

I would like to say thank you to the manager who is always there to reassure me. She's very professional and caring and mum loves her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience
Mum was here for several days convalescing and getting some confidence back after an episode of sepsis and a urinary infection.
On the Cornelia Ward, the staff were all lovely and very efficient, I knew in all confidence she would be fine in between my daily afternoon visits.

Thank you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan B (Son of Resident) published on 16 April 2018 Submitted via Postal Card
Overall Experience

Very good care, Dad had a happy few years of his life here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Isis House Care Centre.

Upcoming Events

There are no upcoming events for Isis House Care Centre.

Awards / Recognitions (9)

Meet the Team (6)

Kelly-Marie Allen
Kelly-Marie AllenJob Title:Home ManagerJoined: 2014

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.

Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”

In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah Hussain
Hannah HussainJob Title:Admin AssistantJoined: 2016

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.

Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel Smith
Rachel SmithJob Title:Activities CoordinatorJoined: 2020

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene Heenan
Sirlene HeenanJob Title:Admin AssistantJoined: 2005

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.

In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.

Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Karishma (Kase) Chauhan
Karishma (Kase) ChauhanJob Title:Activity CoordinatorJoined: 2025

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.

She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.

Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.

Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Joanne Ray
Joanne RayJob Title:Deputy ManagerJoined: 2025

Joanne joined the Trust as Deputy Manager and is delighted to be part of the OSJCT team, impressed by the dedication and long service of so many colleagues.

A registered nurse celebrating her 25th year since qualifying, Joanne trained at Oxford Brookes and has worked locally ever since. Her career has included roles at the John Radcliffe and Churchill hospitals, mainly in operating theatres, before moving into community care in 2011 where she worked with Continuing Healthcare and the Care Home Support Team.

Joanne is married to Nick and has two boys, as well as a full house of animals. In her spare time, she enjoys crafting—particularly sewing, knitting, and crochet—and loves restoring old teddy bears, many of which are as old as the residents she cares for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service -more info.