Isis House Care Centre

Cornwallis Road, Donnington, Oxford OX4 3NH
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9.7 144 Reviews
  • Isis House Care Centre, Oxford
Isis Care and Retirement Centre is registered for eighty residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia, respite and intermediate care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1560
  • Self-Funded Nursing Care: £1938 – £1938
  • Self-Funded Nursing Dementia Care: £1938 – £1938
  • RESPITE Self-Funded Residential Care: £1585 – £1695
  • RESPITE Self-Funded Nursing Care: £2093 – £2093
  • RESPITE Self-Funded Nursing Dementia Care: £2093 – £2093

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Isis House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kelly-Marie Allen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)
9.7

Isis House Care Centre has a Review Score of 9.7 (9.713) out of 10, based on 42 reviews in the last 2 years.
Over all time Isis House Care Centre has 144 reviews.

Overall Experience
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Date Published
  • 144
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Reviewer Connection to Isis House Care Centre
  • 45
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Total of 144, showing 81-100
Review from R M (Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was for five days. I received a warm, smiling welcome at reception. My room was totally adequate, with an ensuite that served my needs. I arrived at Isis from hospital and had absolutely no toiletries whatsoever. They found some for me. The staff were caring and called you by your first name.
The food was great at all times. However, the staff worked hard and I felt there should have been more of them. Thank you all for the support for my stay.
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Review from A B (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care in this unit is exceptional, sometimes in difficult circumstances when patients are confused. All staff are caring and helpful and knowledgeable, which I found useful and very necessary. The unit is special in that it allows both relative and patient to not feel rushed into going home and this
is a huge plus. Thank you to you all!
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Review from P F (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother was in Camillia, following a fall, which broke her hip, to learn to walk again. I cannot praise the lovely people who work here enough - so caring and thoughtful. Isis itself is light and airy, spotlessly clean. Good meals with a variety of choice and many activities for people ot join in.
Thank you very much to everyone who help my mother in her recovery.
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Review from E M (Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care was of a consistently high standard. Staff were respectful and always cheerful. An extremely pleasant atmosphere, staff always willing to help.
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Review from D M (Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good experience, but staff could have been more understanding that it was the pain that made me reluctant and not me being awkward. It would have been good to have a vegetarian option on the menu.
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Review from Stuart B (Son of Resident) published on 30 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in the Isis from 14th April to 29th May 2019. His stay was very successful and he improved greatly due to the magnificent staff. The food was very good and he ate the lot, something he wasn't doing at home. He did not want to leave. Since he has been home with carers 3 x day he has deteriorated.
He needs to be back there urgently which I have told his 'hart' team. Lets hope!
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Review from Margaret T (Wife of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Isis for four weeks. Isis is like a hotel the food is brilliant and the home is easy to get to. The staff are lovely and very good. All my husband's needs are met and I have peace of mind.
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Review from Keith J (Husband of Resident) published on 18 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very professional organisation.
The approach and dedication shown by all the staff was of the highest order.
My sincere thanks to you all.
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Review from Wendy C (Respite Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did not use the facility to its full capacity. As I have a stoma and urine problem the toilet etc were very good. It was all very clean and nursing staff are very caring. The rooms are sufficient for old age and the heating is sufficient and very comfortable. I didn't find out about the diabetic clinic
for feet until too late (need looking at regularly). I thought I knew Oxford but I did not know about this place until I stepped inside. Need more places like it.
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Review from C L (Daughter of Resident) published on 17 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother - in her 80's - was discharged from hospital to Isis House (Camellia Ward). The staff, from the nurses and carers to reception staff (even the chef, who kindly let me in one day) could not be kinder or more welcoming to the resident/patient and their families. My mum has been treated as an
individual from the word go - despite her initial confusion - with kindness and respect, and the hands-on caring and nursing has been wonderful. A truly marvellous team, to whom we are all very grateful - we can't recommend them enough!
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Review from Grenville D (Respite Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a good stay. My care has been very good.
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Review from Joyce E (Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Isis Care and Retirement Centre is a wonderful establishment. The special care given by all the amazing staff and professionals is truly amazing. Food and catering for everyone's special needs is excellent and enjoyable too. We are so lucky to have this special home in Oxford.
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Review from M W (Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy in the Camellia section of Isis Care and Retirement Centre and received excellent care while recovering from a hip operation.
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Review from William H (Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good.
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Review from Madeline R (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at the Isis has been absolutely fantastic.
My mother has been so happy during her stay. All staff have been wonderful, so caring, compassionate and have treated my mother with 100% dignity.
The food has been excellent and has definitely contributed to my mother's recovery. The cleanliness
is 100% too around all of the home. I cannot recommend this home enough. It is a fabulous place with fabulous staff. We are 100% happy with everything.
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Review from John W (Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent treatment and care. Could not be in a better place.
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Review from Edward J (Son of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has dementia and is seriously ill. She is treated kindly and with dignity as she is nearing the end of life. All the staff are very good with the residents and mum has settled in very well. She was only placed at the beginning of December having moved from another similar care home. We are very
happy with the care she is receiving.
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Review from Sandra J (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I looked after my mum for 9 years but when she deteriorated and needed nursing care she moved into the Isis Care Home approximately 5 months ago. This was not an easy decision but the staff were very supportive to me and Mum, putting into place everything we requested. They treat Mum with care, dignity
and are very kind; keeping me regularly updated on Mum's wellbeing when I phone or visit. Now I can finally relax and sleep at night knowing Mum has settled and is being well looked after.
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Review from P M (Friend of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited at various times during the day and found all care staff to be friendly, helpful and informative.
The lady I visit has been very well looked after and seems to be happy. I have, on several occasion, heard carers talking, joking and laughing with clients, paying, compliments and showing
kindness and compassion. On these occasions, the carers have been unaware that I could hear them. In my opinion, this shows genuine care and concern.
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Review from Robert B (Son of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring, flexible and efficient. They have coped with mothers disability in an efficient way with a great deal of understanding. Mother is taking part in a range of activities which she would never have considered at home. The family have been made very welcome during visiting times. Overall
the ambience is excellent.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Isis House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Isis House Care Centre is calculated as follows: ( (369 Excellents x 5) + (94 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 485 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isis House Care Centre is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (5)

Kelly-Marie

Kelly-Marie Allen

Job Title: Home Manager Joined: 2014

Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.


Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”


In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.

Hannah

Hannah Hussain

Job Title: Admin Assistant Joined: 2016

Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.


Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.

Rachel

Rachel Smith

Job Title: Activities Coordinator Joined: 2020

Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”

Sirlene

Sirlene Heenan

Job Title: Admin Assistant Joined: 2005

Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.


In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.


Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.

Karishma (Kase)

Karishma (Kase) Chauhan

Job Title: Activity Coordinator Joined: 2025

Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.


She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.


Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.


Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service - more info.