Very clean. Very friendly staff. Very helpful. My neighbour seems very happy to be here. Thank you
M D (Friend of Resident)
The staff work very hard and never lose their smile. The care given is excellent
A L (Resident)
I can honestly say that my mum's care has been excellent. The staff are kind and caring
E H (Son of Resident)
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
These prices are only a guideline, please contact Isis House Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Isis House Care Centre has a Review Score of 9.7 (9.713) out of 10, based on 42 reviews in the last 2 years.
Over all time Isis House Care Centre has 144 reviews.
5.0 out of 5
Thank you so much for leaving us such a detailed 5star review, we are so grateful. We pride ourselves on providing a home-from-home feel where we include everyone as part of our big family. It's great that this has come across.
5.0 out of 5
Thank you for leaving us a review; we really appreciate it. Despite your mum only staying for a 9-day respite stay, she did really enjoy her stay, and as you say, she was intrigued by everything going on and meeting other residents. It was a pleasure caring for her.
5.0 out of 5
Thank you so much for your lovely words about our home, Isis House. We are so grateful.
5.0 out of 5
Thank you for your kind words, we greatly appreciate your feedback about our staff. It's a pleasure caring for your neighbour, she has settled in very well. How lovely to have such a fabulous neighbour like yourself to come and visit. You are more than welcome to join us for tea. Thank you.
5.0 out of 5
Wow, what an amazing review. We are very grateful. We have loved caring for you, it was a real honour. You are welcome to pop by for lunch at any time. Best wishes for the future from everyone here at Isis House.
5.0 out of 5
Thank you for your lovely review of our home, we are so pleased you enjoy living at Isis House. We love caring for you. Thank you for your very kind words about our staff, they will be so grateful. And what can we say about our gardens!? They truly are fantastic!
5.0 out of 5
Thank you for leaving us such a lovely review. Our staff will be so thrilled to read how highly you rate the care she is receiving. It's a pleasure caring for her.
5.0 out of 5
Thank you so much for a lovely review - we are so proud of our home and to receive feedback like that makes our day. It's a pleasure caring for your aunt. Do say hello next time you're visiting. Many thanks.
5.0 out of 5
Thank you for your review; we're so proud of our fabulous Activities team. They really do go above and beyond to ensure our residents are doing activities that are both stimulating and fun. Our residents really enjoy our weekly toddler group especially when it's nice weather and everyone plays in the garden. Look forward to welcoming you again soon.
5.0 out of 5
Thank you for your review; we really appreciate it. I have noted your feedback and will pass it on to the team. The team will be thrilled to read how highly you rate the interaction you have had with them. Many thanks.
5.0 out of 5
Thank you for your review of our home; we really appreciate it. The staff will be thrilled to understand how highly you have praised us for the care and facilities we provide. We look forward to welcoming you again soon.
5.0 out of 5
Firstly, on behalf of everyone at Isis House, we are very sorry for the loss of your mother and send our condolences. We are pleased to read that we made her last few weeks a pleasant experience. It was a pleasure caring for your mother in the short time she stayed with us. Thank you for your kind words about our team and the care we provided, our staff will be so thrilled to know this. Thank you so much. And, if you are in the area, do pop in and join us for tea - our kettle is always on. Thank you.
5.0 out of 5
From all of the team here at Isis House, we send you and your family our condolences. It was a real pleasure caring for your Dad. Thank you for leaving us such a wonderful review, we appreciate it.
5.0 out of 5
Thank you for taking the time to share your mother's experience of our home. It's a pleasure to have her with us and if there is anything more we can do for her or for your family, please just let us know.
5.0 out of 5
Thank you for taking the time to write us a review - we really do appreciate it. It's a privilege to have you with us! If there is anything else we can do to make your stay even better, please don't hesitate to ask.
5.0 out of 5
Thank you for your review, we really appreciate your kind words. Our staff will be thrilled to hear how highly you rate the care you received with us. You will definitely be missed. If you're passing, do come and say hello and have a tea with us.
5.0 out of 5
We appreciate you taking the time to tell us about your recent experience at Isis. We are so thrilled to hear it was very positive and that you rate our care and the friendliness and attention our residents and guests receive from our team. This means the world to us. You are welcome anytime, we look forward to welcoming you again soon. Many thanks!
5.0 out of 5
We really enjoyed helping your mum to celebrate her 100th birthday, it was a great afternoon. Thank you for reviewing our home, the staff will be so thrilled to hear how highly you rate our care and the activities we put on.
3.0 out of 5
Thank you for your review, we hope you enjoyed your mum's birthday as much as we did. We love having your mum with us.
5.0 out of 5
Thank you for penning this review, we really appreciate it. On behalf of everyone at Isis House, we are very sorry for your loss. It was our pleasure to care for your mother, she will be greatly missed. Our staff will be so pleased to hear how happy you were with the care your mother received and how welcoming we made her and you feel.
The Review Score of 9.7 (9.713) out of 10 for Isis House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Kelly-Marie has been the Home Manager at Isis House since July 2025; previously, she was Home Manager at Longlands. She has over 15 years of experience in the care industry. She joined the Trust in 2014, having previously worked as a Care Coordinator in domiciliary care. Kelly-Marie has a QCF Level 3 in Health and Social Care, and she is also a moving and handling trainer. Kelly-Marie completed her Level 5 in Leadership and Management in 2022 and is working towards her Level 7.
Kelly says, “I love my job, and love how no two days are ever the same. I am very proud of my team at Isis House; the residents are at the heart of everything we do in the home.”
In Kelly-Marie’s spare time, she spends with her three children and family. She also enjoys reading.
Hannah joined OSJCT in 2016 as a carer at Isis House Care Home, which gave her valuable insight into the care sector and confirmed her passion for a career in care. In 2018, she transitioned to an administrative assistant role, which she has now enjoyed for six years. She finds it fulfilling, as the role is always dynamic and offers opportunities for growth and development within the care sector.
Outside of work, Hannah enjoys spending time with family and friends. She is also a professional makeup artist and loves helping others by doing their makeup.
Rachel Smith, who joined the Trust in 2020, is an Activities Coordinator at Isis House. She had previously worked as an Estate Agent and wanted a change in career. Rachel loves bringing a smile to residents’ faces on a daily basis. Rachel feels her job is rewarding and challenging and goes home feeling she has made a difference to people’s lives. She said, “I love my job and I’m looking forward to spending many more years making a difference.”
Sirlene began her career in the care sector as a carer at Glebe House in 2005 before transferring to Isis House in 2006. Over the years, she has developed a deep passion for providing the best possible care for the elderly, which aligns with OSJCT’s ethos. She has learned a great deal from the wisdom of the elderly and feels fortunate to have met many wonderful residents, as well as to have worked alongside dedicated and passionate colleagues.
In 2015, Sirlene became an administration assistant at Isis House, a role she enjoys for the regular contact it provides with residents and their families. Originally from Brazil with a professional background in banking, she moved to the UK in 2003 with her English husband.
Outside of work, Sirlene enjoys traveling, reading, walking in nature, and tending to her plants.
Kase joined the Trust in April 2025 as an Activity Coordinator at Isis House. She graduated from the University of Bolton in 2020 with a First-Class BA (Hons) in Fine Art. Kase brings her creativity and passion for art to her role, using her skills to develop engaging arts and crafts activities for residents.
She has launched a weekly Community Arts and Crafts Club, held every Monday afternoon from 2:15 pm to 3:15 pm, creating a vibrant space for expression and connection. Kase also holds a qualification in Digital Marketing and has previously worked with The Paint Club, where she discovered her love for teaching others to paint.
Her inspiration to work with older adults comes from personal experience—she shared a love of painting with her grandmother, who lived with vascular dementia and Alzheimer’s. This deepened her understanding of the therapeutic power of art.
Outside of work, Kase runs her own art business, creating and selling original paintings and prints. Art is at the heart of everything she does, and she’s excited to share her passion with the residents at Isis House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isis House Care Centre to verify any information. View our terms and conditions. Isis House Care Centre has an Enhanced Service - more info.
