Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU

Henry Cornish Care Centre, Chipping Norton, Oxfordshire
Henry Cornish Care Centre, Chipping Norton, Oxfordshire
Henry Cornish Care Centre, Chipping Norton, Oxfordshire

Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential care for older people and also being able to offer respite care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Group: The Orders of St John Care Trust

Person in charge: Alison Grimshaw (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Henry Cornish Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Henry Cornish Care Centre has a Review Score of 9.6 (9.567)

The Review Score of 9.6 (maximum of 10) for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Henry Cornish Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.567 for Henry Cornish Care Centre is calculated as follows: ( (153 Excellents x 5) + (82 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 247 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Henry Cornish Care Centre?

  • Extremely LIKELY
    18
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Henry Cornish Care Centre

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Resident / Service User
    5
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

Facilities and building are excellent. Rooms are adequate but small. Outlook is good and communal and dining areas are very good. Food is very good and plentiful with varied menus. The only downside is weekend out of hours access can be slow.

We chose Henry Cornish Care Centre on recommendation and would have no hesitation in passing on that recommendation.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

A couple of recent hiccups due to staffing issues - previously consistent activities programme disappeared with the organiser. Newly appointed postholder appears promising. Some agency cover staff substandard.

Menu planning appears erratic. Certain "foreign dishes" unwelcome. Availability of fresh fruit and salads could be increased as could low fat options.

Generally, mum is extremely happy.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elaine Brewster, PR & Comms Manager at Henry Cornish Care Centre responded to this review on 30 Oct 2017:

Thank you for your feedback.

Although activities have seen a recent change to its programme this has been an exciting time for residents to try new experiences and our newly appointed Activities Coordinator has been very welcomed by the residents and Volunteers alike. We inevitably have to use agency staff, in times of need to keep the home safe. We use a regular agency with regular workers to keep continuity which is monitored continually.

We involve all our residents in the design of the seasonal menu and Chef takes feedback into account when making changes. We provide a varied menu to suit our resident's varied tastes, however, chef is always happy to provide a simple choice if this is preferred. Snack bowls are available at all times in lounge areas which include fresh fruits, crisps and biscuits for everyone to help themselves to. We offer low-fat options however I will look at a wider choice. We endeavour to meet our residents' choices where ever possible.

We are very happy that your Mum is generally extremely happy at Henry Cornish Care Centre and we will continue to provide this for her.

Henry Cornish Care Centre is an enjoyable and safe environment for my mother who enjoys living at Henry Cornish Care Centre. The building is also very well designed with light, airy and uplifting rooms with a lovely garden residents share. Management and staff care standards are high and my mother feels comfortable in this very safe and caring environment.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My elderly aunt, who was frail and had developed Alzheimer’s disease, was cared for in Henry Cornish Care Centre from 2014 until her death in 2017. The family were delighted she could be cared for in Chipping Norton as she was born there and had lived there all her life. The care was excellent throughout. My aunt was always clean, tidily dressed, smiling and content when we visited, and the staff always cheerful and friendly. The regular hairdresser and podiatry service were appreciated too. On her 90th birthday, the home laid on a splendid buffet and made the day really special. The family will always be grateful to this care home for making my aunt’s final years, despite her many care needs, as comfortable and happy as they were.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mother spent 13 very happy months at Henry Cornish. During her time there she was treated with respect, care and dignity. Her wish was to have end of life care here, which she did, and during this time was treated with the same dignity, care and compassion as in previous months. Apart from my mother's experience my family, especially myself and my husband were supported well throughout. I would not hesitate to recommend this care home to anyone in the future.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to say how good and kind all the staff are to us and helpful at all times.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were very delighted with the care and attention given to our mother. Many thanks to all the staff

How likely would you be to recommend Henry Cornish Care Centre? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are very welcoming and the home is a lovely place full of light, good fragrant atmosphere with fruit bowls available all the time. Meals are brilliant, choice and good quality. Activities are good in the week but after 6 pm nothing happens - I feel very lonely and want company in the evenings. Laundry is very well looked after. However, respite room is very basic without any 'softness'. The bed was very slippery and sheet kept coming off. Resident rooms look great, but a stark contrast to the respite room, but I like the home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Alison Grimshaw, Home Manager at Henry Cornish Care Centre responded to this review on 24 Mar 2017:

Thank you for taking the time to submit a review, we are very pleased you had a comfortable stay at our home but sorry you found your room a little impersonal. We have taken your comments on board and will be taking steps to address this for future respite clients.

You were all very welcoming and kindly hosted our friend's meeting. As she said we were really welcome in her home - not "the care home" but her home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are invariably helpful and welcoming, including on the occasion that one of the residents and a group of her Quaker friends found that their usual venue in the Town Hall had been "occupied" by another group. The staff at Henry Cornish were happy for us to use the sitting room at the home for an hour or so that evening and even produced tea and coffee for us. My friend is vegetarian and is often not offered a good variety of meal choices to cover her dietary needs.

How likely would you be to recommend Henry Cornish Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

The staff and management were extremely kind and caring both to my aunt and her visitors. I live four hundred miles away and the staff and management kept us informed of my aunt's welfare at all times.
We were made most welcome when we visited and the advice we were given was excellent.
The home was warm, very clean and the activities and events were excellent.
The general environment was modern and very comfortable.
We will always be grateful for the care and understanding my aunt received while she was resident in the Henry Cornish.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very modern establishment light and airy with beautiful gardens, large well-appointed bedrooms with en-suite facilities. Staff interact well with residents and are always available. With the doctor's surgery and the hospital is just 100 yards away, you could not ask for a better location. I really would recommend this home to anyone looking to place a family member for either respite or long term care.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was in your care for 7 months, I must say that the care he received was absolutely fabulous, your team were so good with him, professional and friendly. If any problem arose they were quick to deal with it many thanks on behalf of the whole family.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

The care provided at Henry Cornish is excellent. Professionally and very friendly and supportive. The building and facilities are also excellent. The range of activities on offer is superb and these have engaged my mother and have kept her active mentally and physically. Food and drink quality is also very high with a good choice. Management is visible and effective. I can not praise Henry Cornish for providing my mother with a safe and happy home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Excellent. The staff are all helpful. I would definitely recommend to other users. Food good.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyone is extremely kind, patient, caring, professional. We are very lucky to have this facility.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very compassionate and terribly committed to what they do. They communicate very well and have always kept me informed at every stage. There is a good team of people here which has helped me with my recovery.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Not enough staff so lack of showers. Lack of imagination of food. Best care home. Staff are all lovely.

How likely would you be to recommend Henry Cornish Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very impressed with the care and overall professionalism going into looking after my dad. Highly recommend.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

At the moment my is in the Henry Cornish Care Home. Recently my husband and I have been looking for a care home for my mother-in-law in Burton-on-Trent.
We viewed 10. Many were appalling and we used Henry Cornish as our gold standard against which to measure what we were looking for.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I visited for coffee morning to see staff and residents who gave my mother such good care during her four years at Henry Cornish.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

No image found

Alison Grimshaw

Job Title: Home Manager

Joined: 2017

Description:

Alison has been the Manager at Henry Cornish Care Centre since January 2017.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Henry Cornish Care Centre