Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU

Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential care for older people and also being able to offer respite care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Group: The Orders of St John Care Trust

Person in charge: Alison Grimshaw (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Henry Cornish Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Henry Cornish Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.606 for Henry Cornish Care Centre is calculated as follows: ( (209 Excellents x 5) + (105 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 325 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 11 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Henry Cornish Care Centre has a Review Score of 9.6 (9.606) from 28 Reviews


Average Ratings

  • Excellent
    19
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Henry Cornish Care Centre?

  • Extremely LIKELY
    24
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Henry Cornish Care Centre

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    7
  • Son of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

The staff at intermediate Care Centre did a fantastic job of getting mum mobile again after her fall as well as getting her leg ulcer better.
They were all so kind and encouraging - I couldn't fault them. I am totally in awe of the care they give!

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.6 out of 5

Did not want to come here but on arrival was surprised to find such a friendly, caring and efficient rehabilitation centre. I had no idea such a place existed. Well done St John's.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.9 out of 5

Attended a lovely event yesterday, with Mum, to mark the Queen's birthday/the care home's open day. Cream teas, music, ponies, raffle etc. Well attended, and the result of much hard work. Very impressed by the numbers of present and former staff pitching in on their days off! Congratulations to everyone involved.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

My mother's care was conducted in a friendly, caring manner, but was also professional and efficient. Apparently "the food was good and everyone was very friendly"!

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.1 out of 5

I was transferred to this intermediate care unit from the trauma ward at the hospital without any option. However, it proved a very good move as it made visiting much easier for my wife and, having a relatively peaceful room to myself, has been a real bonus. I have been very well cared for during my three-week stay, have been well fed (too well to judge by my waist-line!) and very comfortable. Because of my limited mobility, I have been unable to make use of the facilities. My one concern is that the wonderful staff are frequently under too much pressure and must be praised for coping.

How likely would you be to recommend Henry Cornish Care Centre? Likely

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Average Rating:   4.7 out of 5

As a resident, I find the staff friendly, helpful and caring. The lunchtime food is always good but sometimes the tea time food leaves a little to be desired.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.4 out of 5

Very friendly, well run home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

My mother was looked after following a spell in hospital after falling at home. She had broken her right arm and hip and needed a lot of support both physically and mentally. All staff were amazing - very caring, professional and proficient in their dealings with both mum and her family. I very much appreciate the help and advice given to me in finding a suitable care home for mum's permanent residence after leaving.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Being purpose built gives the facility many advantages over a converted property. En-suite, light and airy communal areas wide corridors etc. My mother has made friendships and is now clearly benefitting from the range of activities provided. Weekly GP surgeries and on-site hairdressing salon are positive bonuses.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

Henry Cornish Care Centre is an enjoyable and safe environment for my mother who enjoys living at Henry Cornish Care Centre. The building is also very well designed with light, airy and uplifting rooms with a lovely garden residents share. Management and staff care standards are high and my mother feels comfortable in this very safe and caring environment.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

My elderly aunt, who was frail and had developed Alzheimer’s disease, was cared for in Henry Cornish Care Centre from 2014 until her death in 2017. The family were delighted she could be cared for in Chipping Norton as she was born there and had lived there all her life. The care was excellent throughout. My aunt was always clean, tidily dressed, smiling and content when we visited, and the staff always cheerful and friendly. The regular hairdresser and podiatry service were appreciated too. On her 90th birthday, the home laid on a splendid buffet and made the day really special. The family will always be grateful to this care home for making my aunt’s final years, despite her many care needs, as comfortable and happy as they were.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

My Mother spent 13 very happy months at Henry Cornish. During her time there she was treated with respect, care and dignity. Her wish was to have end of life care here, which she did, and during this time was treated with the same dignity, care and compassion as in previous months. Apart from my mother's experience my family, especially myself and my husband were supported well throughout. I would not hesitate to recommend this care home to anyone in the future.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

I would like to say how good and kind all the staff are to us and helpful at all times.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

We were very delighted with the care and attention given to our mother. Many thanks to all the staff

How likely would you be to recommend Henry Cornish Care Centre? Likely

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Average Rating:   4.2 out of 5

Staff are very welcoming and the home is a lovely place full of light, good fragrant atmosphere with fruit bowls available all the time. Meals are brilliant, choice and good quality. Activities are good in the week but after 6 pm nothing happens - I feel very lonely and want company in the evenings. Laundry is very well looked after. However, respite room is very basic without any 'softness'. The bed was very slippery and sheet kept coming off. Resident rooms look great, but a stark contrast to the respite room, but I like the home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.4 out of 5

Alison Grimshaw, Home Manager at Henry Cornish Care Centre responded to this review on 24 Mar 2017:

Thank you for taking the time to submit a review, we are very pleased you had a comfortable stay at our home but sorry you found your room a little impersonal. We have taken your comments on board and will be taking steps to address this for future respite clients.

You were all very welcoming and kindly hosted our friend's meeting. As she said we were really welcome in her home - not "the care home" but her home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Staff are invariably helpful and welcoming, including on the occasion that one of the residents and a group of her Quaker friends found that their usual venue in the Town Hall had been "occupied" by another group. The staff at Henry Cornish were happy for us to use the sitting room at the home for an hour or so that evening and even produced tea and coffee for us. My friend is vegetarian and is often not offered a good variety of meal choices to cover her dietary needs.

How likely would you be to recommend Henry Cornish Care Centre? Likely

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Average Rating:   3.9 out of 5

The staff and management were extremely kind and caring both to my aunt and her visitors. I live four hundred miles away and the staff and management kept us informed of my aunt's welfare at all times.
We were made most welcome when we visited and the advice we were given was excellent.
The home was warm, very clean and the activities and events were excellent.
The general environment was modern and very comfortable.
We will always be grateful for the care and understanding my aunt received while she was resident in the Henry Cornish.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

A very modern establishment light and airy with beautiful gardens, large well-appointed bedrooms with en-suite facilities. Staff interact well with residents and are always available. With the doctor's surgery and the hospital is just 100 yards away, you could not ask for a better location. I really would recommend this home to anyone looking to place a family member for either respite or long term care.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

My father was in your care for 7 months, I must say that the care he received was absolutely fabulous, your team were so good with him, professional and friendly. If any problem arose they were quick to deal with it many thanks on behalf of the whole family.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.9 out of 5

The care provided at Henry Cornish is excellent. Professionally and very friendly and supportive. The building and facilities are also excellent. The range of activities on offer is superb and these have engaged my mother and have kept her active mentally and physically. Food and drink quality is also very high with a good choice. Management is visible and effective. I can not praise Henry Cornish for providing my mother with a safe and happy home.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Excellent. The staff are all helpful. I would definitely recommend to other users. Food good.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.1 out of 5

Everyone is extremely kind, patient, caring, professional. We are very lucky to have this facility.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

The staff are very compassionate and terribly committed to what they do. They communicate very well and have always kept me informed at every stage. There is a good team of people here which has helped me with my recovery.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Not enough staff so lack of showers. Lack of imagination of food. Best care home. Staff are all lovely.

How likely would you be to recommend Henry Cornish Care Centre? Likely

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Average Rating:   3.8 out of 5

Very impressed with the care and overall professionalism going into looking after my dad. Highly recommend.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   5 out of 5

At the moment my is in the Henry Cornish Care Home. Recently my husband and I have been looking for a care home for my mother-in-law in Burton-on-Trent.
We viewed 10. Many were appalling and we used Henry Cornish as our gold standard against which to measure what we were looking for.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.1 out of 5

I visited for coffee morning to see staff and residents who gave my mother such good care during her four years at Henry Cornish.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

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Average Rating:   4.6 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

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Alison Grimshaw

Job Title: Home Manager

Joined: 2017

Description:

Alison has been the Manager at Henry Cornish Care Centre since January 2017.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Henry Cornish Care Centre