Henry Cornish Care Centre

My wife was at the Henry Cornish Care Centre for four and a half weeks, she was looked after very well. It was always clean and tidy with good service.

My only complaint was that the food was either tepid or cold. There was plenty of variety but when served cold it was not very appetising.

Henry Cornish Care Centre has been very good. Everybody has been caring and helpful. There have been one or two times that I haven't been happy, it was dealt with straight away. So I recommend anybody to come here.

I am very pleased with the care that my grandfather has had and receiving.

My friend said he felt very comfortable and enjoying his stay there, also saying the food and staff were excellent which I noticed when entering the centre and being greeted by a very pleasant number of staff. My overall experience of visiting my friend was that it was an excellent, efficient well run, management centre with good professional members of staff, very clean and warm with delightful home facilities.

My mum has had two stays at the Henry Cornish unit in the last few months. She has received excellent care on both occasions and the staff have all been helpful and friendly both to Mum and all of her many visitors. The unit provides a fantastic service particularly in Mum's care, where she was discharged from hospital but not ready to return to her own home.

Care centre is always clean and warm. The staff are always helpful and friendly.

Only saw Mum a couple of times in the home due to the distance, however on both occasions her food was terrible, two slices of cheap white bread with chunky pate and a frozen eclair and the second meal also had extremely small portion plus no veg. Mum arrived in the evening and although she asked, completely missed two meals that day too. Her room was very sparse, the bed was very old with a torn mattress and one old sheet. Mum said most of the carers were lovely except one who put his fingers in her mouth with the pills!

My husband was a resident for almost 2 years. He was cared for sensitively and with dignity. Carers built positive relationships with him and treated him with respect. There was always chatter and laughter which created a lively atmosphere. As he became frailer and more withdrawn he was still encouraged to participate. The staff were always happy to discuss his care. It is a welcoming environment and the professionalism of staff is impressive.

My mother has been very happy at Henry Cornish Care Centre. There is nothing that she doesn't like about the facilitates, food or carers and I am happy that she is happy. The home is secure with very friendly staff.

Everyone seems kind and helpful but Mum says things can be chaotic and when she asks for things they don't sometimes appear. She tells me the food is very good. The only time I was concerned was when Mum messaged me about a caring concern. The Henry Cornish team sorted the concern immediately.

I am not used except by other residents to conduct quizzes and questionnaires. Otherwise very empty and boring. Used to be involved in gardening etc. (Could be again).

After arriving at Henry Cornish Care Centre after being very ill, I was met from the ambulance by a very kind carer. From then on I couldn't be more grateful. If I need anyone, there is always someone there to help.

I am most happy to be a resident in this care home. The meals are excellent, the staff are very helpful and kind and as an older person I find this is very helpful.

She would have been happy to stay longer!

Mum is here temporarily until there is a place in another home for her. She is well looked after, staff are friendly and helpful.

Outstanding level of service from staff to all residents showing care and empathy. Rooms are clean and safe with regular unintrusive inspection. A friendly and social environment for residents and visitors.

Residents are well cared for in lovely surroundings. Staff are supportive, responsive, and friendly. The food is very good and residents' preferences are catered for. The home is currently planning to enhance its environment and activities.

We chose Henry Cornish Care Centre because we like the atmosphere when we came to look around - there was laughter and conversation in the resident's lounges, and we were made welcome. Residents said they couldn't ask for better in terms of care and friendliness of staff and other residents, the great food and activities on offer. Dad's room was cosy and near to the garden, which was a good size. As visitors, we were welcome at any time. Dad had dementia, and we felt the staff coped with him well and that he was safe.

My mum was only in the home for 48 hours but in that time she was peaceful and so well cared for. The staff were efficient and kept me very well informed and I had every confidence that she was in a restful environment when she passed away peacefully, a nurse was with her. Mum would no longer see the TV so they changed the channel to Classic FM and she slipped away peacefully.