Henry Cornish Care Centre

I am well treated here and have no issues with any part of the service provided.

The staff are patient and caring. They listen to you when you have a problem and try to help you solve it. They understand your aims to get home and be independent and work as a team with physio's and OT's to help you work towards these goals. The atmosphere is friendly and despite lockdown, you don't feel trapped in your own room because the staff are in and out.

I can't thank you enough, happy and cheerful staff made my stay with you more bearable as I was unable to have visitors after the first three weeks due to the pandemic. Being a man with young carers was a bit daunting at shower times, but they treated me with great dignity so I soon felt quite at ease with them. Bless you all at this awful time. Keep you all safe.

The care shown to my father was second to none. As a result of a bad experience in another care home, he was very brail when he arrived at the Henry Cornish intermediate care unit. The staff were all very caring and gave him the time and attention he needed, particularly as he was on a special diet and needed assistance. Sadly my father passed away at the intermediate care unit, but I am grateful to all the staff for making his last days comfortable and dignified.

Thank you all.

The care we received has been brilliant and has got me back on my feet. I was using a zimmer frame to get about but now I use just a stick.

Thank you.

Grateful thanks from her family.

My father spent the last 4 months of his life here. The care, kindness and support he (and I as a family member) received was amazing! The management and all the staff were always on hand for anything he needed and to answer any concerns. They were quick to notice and respond on a number of occasions when my father's health declined. Everyone at Henry Cornish became like family and they made my father's last few months the best they could have been. I am indebted to them for everything they did for my father.

On a positive note, Mother is well fed; her clothes are clean; most carers are friendly and kind when they deal with her.

The only complaint is that many guests said it took at least 10 mins to get in or out of the building but this is due to staff being so busy so not a complaint just an observation.

Very caring and helpful staff who work extremely long hours. Good physio - very encouraging. Rooms could benefit with a coat of paint. A few spring bulbs and some pruning in the garden and surrounds.

They even make us a coffee when we visit.

Thank you.

We are extremely grateful for his space here and appreciate all the hard work that goes into this unit. A big thank you from all the family.

The staff were unfailingly kind and cheerful at all times. Her room was lovely and there was an abundance of food provided throughout the day. As visitors, we were also always made exceedingly welcome.

Drawbacks and lacks are down to staff shortage - sometimes because of sick leave or holiday.

Could not expect better care etc, if I had all the money in the world, the level is so high.

We have nothing to compare with, but we have been very satisfied with the care my father has received over the period since June that he has been a resident at Henry Cornish House, although during this time, he has had a fall and spent two weeks in hospital. Since then he has had another fall when back in HCH – the manager was very good at explaining the situation and implications.

Members of the management team are caring about his situation, they are patient and give my father confidence. Their dealings with us are good - they have kept us informed and made our enquiries welcome.

We are aware that there are activities on offer, although my father doesn’t choose to be involved. He is encouraged to be as mobile as possible and be sociable for meals. We can't confidently comment on the food question.

All of the nurses and carers were very helpful and polite and friendly and made the stay a lot better. Very clean and everyone couldn't do enough for my dad and our family. Thank you all.